Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SC347
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.The instrument cluster may fail to display any information when the vehicle is started.As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC270
Recall Date: Apr 26, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC262
Recall Date: Jan 29, 2023
Consumer Complaints
203 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.
Corrective Action:
Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.
Additional Notes:
Telluride was in snow mode with 4 wheel lock activated due to snow covered roads. I was at a stop light, when light turned green I removed my foot from the break. My vehicle began to roll forward slightly as it always does. I gently pressed the gas to continue forward but vehicle did not gain speed, it continued to slowly roll as if my foot was not pressing the gas. I removed my foot from the gas and again pressed the gas gently, my vehicle was not advancing. I deactivated the 4 wheel lock feature but remained in snow mode, gently pressed the gas and my vehicle advanced as normal. The same incident happened with my husband the day prior. Several complete stops were made prior to the incident while in snow mode with 4 wheel lock activated and no issues occurred. After research and reading other incidents like mine it appears this is a common issue. Most people stated this was normal to prevent sliding and spinning. If this is a normal feature then KIA needs to revisit this and consider safety. It is not safe to be rolling into an intersection and having no power when pressing the gas. KIA owners should not have to switch drive modes or deactivate a feature to have the ability to advance their vehicle out of an intersection. This feature could result in serious accidents.
Mfg Campaign: 11566075
Recall Date: Jan 17, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms.
Corrective Action:
We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms.
Additional Notes:
We had the vehicle in 'snow' mode and AWD activated. We turned from a stoplight and as we tried to accelerate and merge, all power cut out. The accelerator was down to the floor and no response for 3-5 seconds. It was potentially dangerous as we were trying to merge at an onramp onto the interstate with cars behind us and next to us. We have not had it to a dealer to try to be replicated but have heard from other Telluride owners that this is happening. There were no warning lamps, messages, or other symptoms.
Mfg Campaign: 11566105
Recall Date: Jan 17, 2024
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son
Corrective Action:
The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son
Additional Notes:
The heater in the driver side seat, burnt through the seat through a jacket T-shirt, and burnt the back of my son
Mfg Campaign: 11565580
Recall Date: Jan 15, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Corrective Action:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Additional Notes:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Mfg Campaign: 11563836
Recall Date: Jan 5, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Corrective Action:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Additional Notes:
Had to get the front windshield replaced with only about 2,000 miles on the car, had a crack across the entire windshield. Now with only about 6,000 miles. I have another chip on my windshild. I barely drive on the freeway and have nomal driving conditions. This shouldn't be an issue on a new car. Windshield is fragile and makes me worried glass is unsafe.
Mfg Campaign: 11563836
Recall Date: Jan 5, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When put into Snow Mode the car won't accelerate from a stop at normal speeds. It feels like the car is stuck in neutral and I'm just coasting. It won't accelerate normally until I switch it into another driving mode like Eco. This has caused a few close calls when turning out of driveways or onto busy streets.
Corrective Action:
When put into Snow Mode the car won't accelerate from a stop at normal speeds. It feels like the car is stuck in neutral and I'm just coasting. It won't accelerate normally until I switch it into another driving mode like Eco. This has caused a few close calls when turning out of driveways or onto busy streets.
Additional Notes:
When put into Snow Mode the car won't accelerate from a stop at normal speeds. It feels like the car is stuck in neutral and I'm just coasting. It won't accelerate normally until I switch it into another driving mode like Eco. This has caused a few close calls when turning out of driveways or onto busy streets.
Mfg Campaign: 11556966
Recall Date: Nov 27, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Corrective Action:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Additional Notes:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Mfg Campaign: 11556445
Recall Date: Nov 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Corrective Action:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Additional Notes:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Mfg Campaign: 11556445
Recall Date: Nov 22, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Corrective Action:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Additional Notes:
There is something wrong with the electrical system that drains the battery. I keep getting. An ESC code, and then the battery goes dead. The car has been at the dealership for the past three days and they are unable to duplicate the problem. I showed them a video I took of the instrument cluster which shows the code and electrical issues. The Kia dealership says they cannot do anything about the code because they are unable to duplicate the air while the vehicle is in their possession. This has happened twice on a new 2023 car. The dealership says they are returning me my vehicle with no resolution. So essentially, I’m getting a broken car returned to me. When you online search “ESC” Kia there appears to be a lot of complaints about this exact same issue but no fix?
Mfg Campaign: 11556445
Recall Date: Nov 22, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
On October 27th we were driving down the road and all of a sudden the steering wheel snatched to the left hard enough to put us over the centerline. My son was driving, he is around 200lbs of muscle and he couldn’t keep it from crossing the centerline. There was nothing in the road that should have caused avoidance and no audible alerts. It did it a second time after we made a turn on to another road but not quite as severe. Dealership was unable to duplicate so nothing was done.
Corrective Action:
On October 27th we were driving down the road and all of a sudden the steering wheel snatched to the left hard enough to put us over the centerline. My son was driving, he is around 200lbs of muscle and he couldn’t keep it from crossing the centerline. There was nothing in the road that should have caused avoidance and no audible alerts. It did it a second time after we made a turn on to another road but not quite as severe. Dealership was unable to duplicate so nothing was done.
Additional Notes:
On October 27th we were driving down the road and all of a sudden the steering wheel snatched to the left hard enough to put us over the centerline. My son was driving, he is around 200lbs of muscle and he couldn’t keep it from crossing the centerline. There was nothing in the road that should have caused avoidance and no audible alerts. It did it a second time after we made a turn on to another road but not quite as severe. Dealership was unable to duplicate so nothing was done.
Mfg Campaign: 11556145
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Corrective Action:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Additional Notes:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Mfg Campaign: 11556148
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Corrective Action:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Additional Notes:
Since November 10th we have gotten this message at least 3 times while driving and a message showed up on the screen "Check Lane Change Assist Function". It went away after a few minutes. Dealership was unable to duplicate so nothing was done. (see photo B and C)
Mfg Campaign: 11556148
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Corrective Action:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Additional Notes:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Mfg Campaign: 11553963
Recall Date: Nov 7, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Corrective Action:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Additional Notes:
While driving on the highway, windshield was hit by a small pebble on the driver side. What was an initially a very small chip started to spread over half the windshield creating visibility issues and negating the ability to repair the chip in the windshield.
Mfg Campaign: 11553963
Recall Date: Nov 7, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a dark show that comes Dow 3/4 of the windshield when driving on a dark street with no street lights. This happens when the low beam are turned on, when you switch to high beam your visibility improves.
Corrective Action:
There is a dark show that comes Dow 3/4 of the windshield when driving on a dark street with no street lights. This happens when the low beam are turned on, when you switch to high beam your visibility improves.
Additional Notes:
There is a dark show that comes Dow 3/4 of the windshield when driving on a dark street with no street lights. This happens when the low beam are turned on, when you switch to high beam your visibility improves.
Mfg Campaign: 11552223
Recall Date: Oct 27, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Corrective Action:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Additional Notes:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Mfg Campaign: 11546957
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Corrective Action:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Additional Notes:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Mfg Campaign: 11546957
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Corrective Action:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Additional Notes:
The horn quit working on the vehicle after pushing on it. Both the low and high horn had to be replaced. The vehciles rear differential was replaced due to continued loud sounds coming from the rear and constant wheel slippage. The Rear differential replacement did not fix the issue.
Mfg Campaign: 11546957
Recall Date: Sep 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Corrective Action:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Additional Notes:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Mfg Campaign: 11545590
Recall Date: Sep 20, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Corrective Action:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Additional Notes:
The vehicle started displaying every single warning light stating the engine was shutting down and to pull over immediately. Power steering went out along with power brakes and the infotainment before vehicle could be pulled over safely. All occurred within 10 seconds. I was barely able to pull onto a side street without getting hit. Vehicle completely shut off as if battery was removed. I jump started vehicle but upon removing the jump starter after engine was running the vehicle shuddered and shut off again. The vehicle was towed to KIA service and they diagnosed the issue to be a faulty battery. Battery was replaced under warranty and picked up. The next day, the issue occurred and the vehicle shut off. Luckily I was able to get to a safe place before loosing all power. Shortly before the second issue the vehicle displayed a notification stating an engine control fault was detected. The vehicle is currently disabled and waiting to be towed again. I suspect the issue is the alternator as other people say this issue occurred with their alternator on the same vehicle as well. Towing took 4 hours last time and I do not believe it will be any quicker this time. I am without a vehicle until then. This issue is very dangerous and needs to be addressed immediately!
Mfg Campaign: 11545590
Recall Date: Sep 20, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury