Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
Corrective Action:
Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
Additional Notes:
Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,
Mfg Campaign: 11473438
Recall Date: Jul 11, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Potential Consequences:
High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Corrective Action:
High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Additional Notes:
High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.
Mfg Campaign: 11472257
Recall Date: Jul 4, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
Corrective Action:
Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
Additional Notes:
Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.
Mfg Campaign: 11466659
Recall Date: May 30, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
Corrective Action:
basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
Additional Notes:
basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train
Mfg Campaign: 11466184
Recall Date: May 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.
Corrective Action:
I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.
Additional Notes:
I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.
Mfg Campaign: 11465726
Recall Date: May 23, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.
Corrective Action:
We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.
Additional Notes:
We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.
Mfg Campaign: 11465198
Recall Date: May 18, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.
Corrective Action:
Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.
Additional Notes:
Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.
Mfg Campaign: 11464526
Recall Date: May 13, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The high beams stopped working.
Corrective Action:
The high beams stopped working.
Additional Notes:
The high beams stopped working.
Mfg Campaign: 11463667
Recall Date: May 6, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield glass instant webbing and cracking
Corrective Action:
Windshield glass instant webbing and cracking
Additional Notes:
Windshield glass instant webbing and cracking
Mfg Campaign: 11462059
Recall Date: Apr 25, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.
Corrective Action:
High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.
Additional Notes:
High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.
Mfg Campaign: 11461126
Recall Date: Apr 18, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.
Corrective Action:
We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.
Additional Notes:
We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.
Mfg Campaign: 11459810
Recall Date: Apr 6, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD: Vehicle sustained small rock chip to windshield while driving approx 25mph. Chip was on lower corner of passenger side. Small chip quickly turned into a crack and rapidly shot up and across to driver’s side of vehicle. Claim filed with insurance and sent to Safelite Auto Glass for repair. Been having issues after repair with both HU display and rain senors.
Corrective Action:
WINDSHIELD: Vehicle sustained small rock chip to windshield while driving approx 25mph. Chip was on lower corner of passenger side. Small chip quickly turned into a crack and rapidly shot up and across to driver’s side of vehicle. Claim filed with insurance and sent to Safelite Auto Glass for repair. Been having issues after repair with both HU display and rain senors.
Additional Notes:
WINDSHIELD: Vehicle sustained small rock chip to windshield while driving approx 25mph. Chip was on lower corner of passenger side. Small chip quickly turned into a crack and rapidly shot up and across to driver’s side of vehicle. Claim filed with insurance and sent to Safelite Auto Glass for repair. Been having issues after repair with both HU display and rain senors.
Mfg Campaign: 11457879
Recall Date: Mar 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The 2020 Kia Telluride has a major, yet well-known design flaw regarding the heater block/heater core causing the blowing heat to drop when the car is at idle or moving at low RPMs. As someone living in Minnesota, it's absolutely absurd that a car can be considered "operating as designed" when the car literally has no heat during traffic or at idle - this has the potential to cause occupants serious injury or even death while waiting for assistance in the event of a flat tire or spinout during cold months. We noticed the issue in December 2021 but the dealer was so backed up with Kias that it couldn't get in for service until February 1st. The car was taken to the dealer on 2/1, 2/15, and 2/25 - the thermostat was replaced but I was told at the last visit that there is nothing else that can be done. The tech at the dealer agreed with the problem but was told by the Kia Techline that everything was within the specifications of the design. How can Kia ethically (and knowingly) sell a vehicle that doesn't provide heat in a state that is regularly below zero (and even below freezing) for over half of the year?
Corrective Action:
The 2020 Kia Telluride has a major, yet well-known design flaw regarding the heater block/heater core causing the blowing heat to drop when the car is at idle or moving at low RPMs. As someone living in Minnesota, it's absolutely absurd that a car can be considered "operating as designed" when the car literally has no heat during traffic or at idle - this has the potential to cause occupants serious injury or even death while waiting for assistance in the event of a flat tire or spinout during cold months. We noticed the issue in December 2021 but the dealer was so backed up with Kias that it couldn't get in for service until February 1st. The car was taken to the dealer on 2/1, 2/15, and 2/25 - the thermostat was replaced but I was told at the last visit that there is nothing else that can be done. The tech at the dealer agreed with the problem but was told by the Kia Techline that everything was within the specifications of the design. How can Kia ethically (and knowingly) sell a vehicle that doesn't provide heat in a state that is regularly below zero (and even below freezing) for over half of the year?
Additional Notes:
The 2020 Kia Telluride has a major, yet well-known design flaw regarding the heater block/heater core causing the blowing heat to drop when the car is at idle or moving at low RPMs. As someone living in Minnesota, it's absolutely absurd that a car can be considered "operating as designed" when the car literally has no heat during traffic or at idle - this has the potential to cause occupants serious injury or even death while waiting for assistance in the event of a flat tire or spinout during cold months. We noticed the issue in December 2021 but the dealer was so backed up with Kias that it couldn't get in for service until February 1st. The car was taken to the dealer on 2/1, 2/15, and 2/25 - the thermostat was replaced but I was told at the last visit that there is nothing else that can be done. The tech at the dealer agreed with the problem but was told by the Kia Techline that everything was within the specifications of the design. How can Kia ethically (and knowingly) sell a vehicle that doesn't provide heat in a state that is regularly below zero (and even below freezing) for over half of the year?
Mfg Campaign: 11456769
Recall Date: Mar 15, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
Potential Consequences:
While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 MPH I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a Kia dealership. Where it is available for inspection. The error codes on the ECM indicate that the right rear ABS Speed Sensor has lost communication. I do not know if the component has been inspected by KIA. When the failure occurs the BCW light goes on, the ABS light goes on, the Master warning light goes on, the Electronic Stability Light goes on, and the AUTO HOLD lights amber. The dealership has reviewed the codes on the ECM which follows: ABS/ESC(+EPB) 2 Codes 1.C121102: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C121002: Wheel Speed Sensor Rear-RH Range / Performance / Intermittent Integrated Body Control Unit- BCM 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- SMK 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- TPMS 1 Code 1.B121200: Front Center Right Sensor Fault PSM (Power Seat Module) 1 Code 1.B163700: System Not Initialized BCW (Blind-Spot Collision Warning) 2 Codes 1.C169381: ESC Signal Error 2.C167581: Signal WHEEL FL or WHEEL FR or WHEEL RL or WHEEL RR not Valid MFC (Multi Function Camera) 1 Code 1.C186286: Invalid Signal of SCC SCC (Smart Cruise Control) 3 Codes 1.C121181: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C136081: ESP Irreversible Error 3.C174181: ESC-not available VSM (Check ESC) 4WD Control 1 Code 1.P183000: Clutch Torque Tolerance Lower Limit.
Corrective Action:
While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 MPH I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a Kia dealership. Where it is available for inspection. The error codes on the ECM indicate that the right rear ABS Speed Sensor has lost communication. I do not know if the component has been inspected by KIA. When the failure occurs the BCW light goes on, the ABS light goes on, the Master warning light goes on, the Electronic Stability Light goes on, and the AUTO HOLD lights amber. The dealership has reviewed the codes on the ECM which follows: ABS/ESC(+EPB) 2 Codes 1.C121102: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C121002: Wheel Speed Sensor Rear-RH Range / Performance / Intermittent Integrated Body Control Unit- BCM 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- SMK 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- TPMS 1 Code 1.B121200: Front Center Right Sensor Fault PSM (Power Seat Module) 1 Code 1.B163700: System Not Initialized BCW (Blind-Spot Collision Warning) 2 Codes 1.C169381: ESC Signal Error 2.C167581: Signal WHEEL FL or WHEEL FR or WHEEL RL or WHEEL RR not Valid MFC (Multi Function Camera) 1 Code 1.C186286: Invalid Signal of SCC SCC (Smart Cruise Control) 3 Codes 1.C121181: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C136081: ESP Irreversible Error 3.C174181: ESC-not available VSM (Check ESC) 4WD Control 1 Code 1.P183000: Clutch Torque Tolerance Lower Limit.
Additional Notes:
While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 MPH I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a Kia dealership. Where it is available for inspection. The error codes on the ECM indicate that the right rear ABS Speed Sensor has lost communication. I do not know if the component has been inspected by KIA. When the failure occurs the BCW light goes on, the ABS light goes on, the Master warning light goes on, the Electronic Stability Light goes on, and the AUTO HOLD lights amber. The dealership has reviewed the codes on the ECM which follows: ABS/ESC(+EPB) 2 Codes 1.C121102: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C121002: Wheel Speed Sensor Rear-RH Range / Performance / Intermittent Integrated Body Control Unit- BCM 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- SMK 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- TPMS 1 Code 1.B121200: Front Center Right Sensor Fault PSM (Power Seat Module) 1 Code 1.B163700: System Not Initialized BCW (Blind-Spot Collision Warning) 2 Codes 1.C169381: ESC Signal Error 2.C167581: Signal WHEEL FL or WHEEL FR or WHEEL RL or WHEEL RR not Valid MFC (Multi Function Camera) 1 Code 1.C186286: Invalid Signal of SCC SCC (Smart Cruise Control) 3 Codes 1.C121181: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C136081: ESP Irreversible Error 3.C174181: ESC-not available VSM (Check ESC) 4WD Control 1 Code 1.P183000: Clutch Torque Tolerance Lower Limit.
Mfg Campaign: 11456236
Recall Date: Mar 10, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching. Dealership refused to look at this concern, saying that if I did not purchase a new $15,000 engine, then my factory warranty would not be honored. The car is running fine. Other mechanic shops not affiliated with Kia say the headlights are perfectly adjusted to factory specs and there has been no shift or movement. One offered to bend metal to lower the beam, but he said this was not factory specs and so I declined. While refusing to address this issue, the Kia dealer that sold me this car also refused to repair the recalled trailer brake light harness, which is violation of federal law. The Kia owner's online portal is also non-responsive. I tried to address this there, where they assigned Case # 14685919. I am concerned about endangering other drivers with this, but Kia will not address this customer's concerns. Perhaps attorneys who query NHTSA database will force a solution before someone is harmed by this.
Corrective Action:
Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching. Dealership refused to look at this concern, saying that if I did not purchase a new $15,000 engine, then my factory warranty would not be honored. The car is running fine. Other mechanic shops not affiliated with Kia say the headlights are perfectly adjusted to factory specs and there has been no shift or movement. One offered to bend metal to lower the beam, but he said this was not factory specs and so I declined. While refusing to address this issue, the Kia dealer that sold me this car also refused to repair the recalled trailer brake light harness, which is violation of federal law. The Kia owner's online portal is also non-responsive. I tried to address this there, where they assigned Case # 14685919. I am concerned about endangering other drivers with this, but Kia will not address this customer's concerns. Perhaps attorneys who query NHTSA database will force a solution before someone is harmed by this.
Additional Notes:
Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching. Dealership refused to look at this concern, saying that if I did not purchase a new $15,000 engine, then my factory warranty would not be honored. The car is running fine. Other mechanic shops not affiliated with Kia say the headlights are perfectly adjusted to factory specs and there has been no shift or movement. One offered to bend metal to lower the beam, but he said this was not factory specs and so I declined. While refusing to address this issue, the Kia dealer that sold me this car also refused to repair the recalled trailer brake light harness, which is violation of federal law. The Kia owner's online portal is also non-responsive. I tried to address this there, where they assigned Case # 14685919. I am concerned about endangering other drivers with this, but Kia will not address this customer's concerns. Perhaps attorneys who query NHTSA database will force a solution before someone is harmed by this.
Mfg Campaign: 11455774
Recall Date: Mar 8, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield was repaired September 2020 after a rock chip spread immediately after impact. The recall covered the expense of that replacement. However, the new windshield has the same defect and another rock chip spread immediately and was quite large on impact March 2022. I was driving in a parking lot when it happened, so not a high enough speed to have the rock have much velocity to it. Kia needs to fix the issue when they have a recall, not replace it with the same issue.
Corrective Action:
Windshield was repaired September 2020 after a rock chip spread immediately after impact. The recall covered the expense of that replacement. However, the new windshield has the same defect and another rock chip spread immediately and was quite large on impact March 2022. I was driving in a parking lot when it happened, so not a high enough speed to have the rock have much velocity to it. Kia needs to fix the issue when they have a recall, not replace it with the same issue.
Additional Notes:
Windshield was repaired September 2020 after a rock chip spread immediately after impact. The recall covered the expense of that replacement. However, the new windshield has the same defect and another rock chip spread immediately and was quite large on impact March 2022. I was driving in a parking lot when it happened, so not a high enough speed to have the rock have much velocity to it. Kia needs to fix the issue when they have a recall, not replace it with the same issue.
Mfg Campaign: 11455583
Recall Date: Mar 7, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
I have replaced the windshield twice. A small pebble hit it in both incidents. It went from an invisible nick to cracks over 1 foot in length after driving no more than 5 miles to my destination. The cracks continued to grow to about 2 feet in length overnight. Kia sent me a letter which I did not realize until a few months after the first replacement acknowledging there was an issue and was gracious enough to reimburse me for the first one. I assumed they also fixed the manufacturing process of the windshields as well but ended up with the same issue with the first replacement. I find this to be a safety issue outside of the inconvenience and the second one I did not get reimbursed for. The structural integrity of the windshield is immediately compromised. You are not given a chance to get off the road before something worst could occur like the windshield fully shattering. The other concern is the windshield does not appear to be structurally sound enough to take on the other safety features it is to provide like holding the airbag in place when it is deployed or helping to prevent the roof from caving in during a rollover. I hope you do not wait to force a recall after someone is seriously injured or a death occurs as a result.
Corrective Action:
I have replaced the windshield twice. A small pebble hit it in both incidents. It went from an invisible nick to cracks over 1 foot in length after driving no more than 5 miles to my destination. The cracks continued to grow to about 2 feet in length overnight. Kia sent me a letter which I did not realize until a few months after the first replacement acknowledging there was an issue and was gracious enough to reimburse me for the first one. I assumed they also fixed the manufacturing process of the windshields as well but ended up with the same issue with the first replacement. I find this to be a safety issue outside of the inconvenience and the second one I did not get reimbursed for. The structural integrity of the windshield is immediately compromised. You are not given a chance to get off the road before something worst could occur like the windshield fully shattering. The other concern is the windshield does not appear to be structurally sound enough to take on the other safety features it is to provide like holding the airbag in place when it is deployed or helping to prevent the roof from caving in during a rollover. I hope you do not wait to force a recall after someone is seriously injured or a death occurs as a result.
Additional Notes:
I have replaced the windshield twice. A small pebble hit it in both incidents. It went from an invisible nick to cracks over 1 foot in length after driving no more than 5 miles to my destination. The cracks continued to grow to about 2 feet in length overnight. Kia sent me a letter which I did not realize until a few months after the first replacement acknowledging there was an issue and was gracious enough to reimburse me for the first one. I assumed they also fixed the manufacturing process of the windshields as well but ended up with the same issue with the first replacement. I find this to be a safety issue outside of the inconvenience and the second one I did not get reimbursed for. The structural integrity of the windshield is immediately compromised. You are not given a chance to get off the road before something worst could occur like the windshield fully shattering. The other concern is the windshield does not appear to be structurally sound enough to take on the other safety features it is to provide like holding the airbag in place when it is deployed or helping to prevent the roof from caving in during a rollover. I hope you do not wait to force a recall after someone is seriously injured or a death occurs as a result.
Mfg Campaign: 11452933
Recall Date: Feb 19, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Transmission would engage into neutral and anytime. Engine would RPM would inceease, 5-7000rpm without pressing the accelerator. When engine was at high RPM transmission would then engage into gear causing a violent lurching. Transmissionseems to be locked into 5th gear. Transmission would also slip/disengage while trying to accelerate.
Corrective Action:
Transmission would engage into neutral and anytime. Engine would RPM would inceease, 5-7000rpm without pressing the accelerator. When engine was at high RPM transmission would then engage into gear causing a violent lurching. Transmissionseems to be locked into 5th gear. Transmission would also slip/disengage while trying to accelerate.
Additional Notes:
Transmission would engage into neutral and anytime. Engine would RPM would inceease, 5-7000rpm without pressing the accelerator. When engine was at high RPM transmission would then engage into gear causing a violent lurching. Transmissionseems to be locked into 5th gear. Transmission would also slip/disengage while trying to accelerate.
Mfg Campaign: 11453034
Recall Date: Feb 19, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.
Corrective Action:
The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.
Additional Notes:
The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.
Mfg Campaign: 11452399
Recall Date: Feb 17, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I reported a suspected defect on my vehicle 1/26/22. With 44,000 miles, the car began stalling and having difficulty accelerating from a stop at busy intersections. Germain Kia Dealership on Georgesville Rd in Columbus, OH where I purchased the vehicle new has refused to adequately investigate this issue, and has refused to make any repair for the open recall on this vehicle involving taillights and the trailer hitch. Dealership stated it would only make repairs if I bought a $15,000 new engine from them, and they stated that Kia would not honor my manufacturer's warranty, nor would Kia honor my extended warranty sold to me for $2,000 at time of purchase. Dealership was acting as an agent of Kia when taking this action. I filed a complaint to Kia headquarters, but this scheme to defraud was endorsed by Kia through a lack of action. I was assigned case number 14636950 by Kia, but the automaker took no action. My recall item was not repaired, and the suspected defect that involves stalling on my two-year old engine was not addressed at all. My records show 5 oil changes since buying this car, but Kia's Columbus, OH dealership says only oil changes done by their own dealership count. None of my oil changes done by other ASE certified repair facilities will be recognized. Dealership says Kia will not honor any warranty due to lack of maintenance. I can prove vehicle was maintained properly. When I escalated this matter to the dealership sales manager, service manager, and general manager, they took no action. I was denied repair on the recall item, as dealership and Kia tried to trick me into buying a new engine, they breached my warranty and my extended warranty, and they did not investigate the new potential defect involving power train. Please do not allow Kia and its dealers to defraud other customers and keep unsafe cars on the road in this fashion.
Corrective Action:
I reported a suspected defect on my vehicle 1/26/22. With 44,000 miles, the car began stalling and having difficulty accelerating from a stop at busy intersections. Germain Kia Dealership on Georgesville Rd in Columbus, OH where I purchased the vehicle new has refused to adequately investigate this issue, and has refused to make any repair for the open recall on this vehicle involving taillights and the trailer hitch. Dealership stated it would only make repairs if I bought a $15,000 new engine from them, and they stated that Kia would not honor my manufacturer's warranty, nor would Kia honor my extended warranty sold to me for $2,000 at time of purchase. Dealership was acting as an agent of Kia when taking this action. I filed a complaint to Kia headquarters, but this scheme to defraud was endorsed by Kia through a lack of action. I was assigned case number 14636950 by Kia, but the automaker took no action. My recall item was not repaired, and the suspected defect that involves stalling on my two-year old engine was not addressed at all. My records show 5 oil changes since buying this car, but Kia's Columbus, OH dealership says only oil changes done by their own dealership count. None of my oil changes done by other ASE certified repair facilities will be recognized. Dealership says Kia will not honor any warranty due to lack of maintenance. I can prove vehicle was maintained properly. When I escalated this matter to the dealership sales manager, service manager, and general manager, they took no action. I was denied repair on the recall item, as dealership and Kia tried to trick me into buying a new engine, they breached my warranty and my extended warranty, and they did not investigate the new potential defect involving power train. Please do not allow Kia and its dealers to defraud other customers and keep unsafe cars on the road in this fashion.
Additional Notes:
I reported a suspected defect on my vehicle 1/26/22. With 44,000 miles, the car began stalling and having difficulty accelerating from a stop at busy intersections. Germain Kia Dealership on Georgesville Rd in Columbus, OH where I purchased the vehicle new has refused to adequately investigate this issue, and has refused to make any repair for the open recall on this vehicle involving taillights and the trailer hitch. Dealership stated it would only make repairs if I bought a $15,000 new engine from them, and they stated that Kia would not honor my manufacturer's warranty, nor would Kia honor my extended warranty sold to me for $2,000 at time of purchase. Dealership was acting as an agent of Kia when taking this action. I filed a complaint to Kia headquarters, but this scheme to defraud was endorsed by Kia through a lack of action. I was assigned case number 14636950 by Kia, but the automaker took no action. My recall item was not repaired, and the suspected defect that involves stalling on my two-year old engine was not addressed at all. My records show 5 oil changes since buying this car, but Kia's Columbus, OH dealership says only oil changes done by their own dealership count. None of my oil changes done by other ASE certified repair facilities will be recognized. Dealership says Kia will not honor any warranty due to lack of maintenance. I can prove vehicle was maintained properly. When I escalated this matter to the dealership sales manager, service manager, and general manager, they took no action. I was denied repair on the recall item, as dealership and Kia tried to trick me into buying a new engine, they breached my warranty and my extended warranty, and they did not investigate the new potential defect involving power train. Please do not allow Kia and its dealers to defraud other customers and keep unsafe cars on the road in this fashion.
Mfg Campaign: 11451980
Recall Date: Feb 14, 2022
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