Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine started knocking and stalled on the highway going 70mph, almost caused a major accident. Had it towed to local KIA Dealership. Although I was the second owner, and the car was over 5 years old and had 71,000 miles, KIA replaced the engine under warranty. Metallic debris was found in engine, probably causing failure.
Corrective Action:
Engine started knocking and stalled on the highway going 70mph, almost caused a major accident. Had it towed to local KIA Dealership. Although I was the second owner, and the car was over 5 years old and had 71,000 miles, KIA replaced the engine under warranty. Metallic debris was found in engine, probably causing failure.
Additional Notes:
Engine started knocking and stalled on the highway going 70mph, almost caused a major accident. Had it towed to local KIA Dealership. Although I was the second owner, and the car was over 5 years old and had 71,000 miles, KIA replaced the engine under warranty. Metallic debris was found in engine, probably causing failure.
Mfg Campaign: 11419776
Recall Date: Jun 5, 2021
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the vehicle was serviced under NHTSA campaign number: 19V120000 (Engine, Engine, and Engine Cooling). Upon retrieving the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 128,500.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the vehicle was serviced under NHTSA campaign number: 19V120000 (Engine, Engine, and Engine Cooling). Upon retrieving the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 128,500.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the vehicle was serviced under NHTSA campaign number: 19V120000 (Engine, Engine, and Engine Cooling). Upon retrieving the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 128,500.
Mfg Campaign: 11419623
Recall Date: Jun 4, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check Engine Light came on day before I took it in for KIA recall 4/27/2021. It was off after service done. 2 weeks later light came on again and went off 5 days later. Light came on again 2 weeks later- I went Auto Zone and Firestone to have code scan. Both scans showed code P050A----PCM has detected a problem with the idle air control. When I called Montrose KIA Sheffield Lake, Ohio Chris in service said they don't trust Auto Zone codes and wanted to charge me $129.99 for them to check code. He told me if the light was steady don't worry about and was very rude and unprofessional. While investigating code info online I found it was a known problem to KIA and nothing could be done-problem in ECU logic -no fix-expecting software update. If I went to dealership who knows what they would of done and charged me for.
Corrective Action:
Check Engine Light came on day before I took it in for KIA recall 4/27/2021. It was off after service done. 2 weeks later light came on again and went off 5 days later. Light came on again 2 weeks later- I went Auto Zone and Firestone to have code scan. Both scans showed code P050A----PCM has detected a problem with the idle air control. When I called Montrose KIA Sheffield Lake, Ohio Chris in service said they don't trust Auto Zone codes and wanted to charge me $129.99 for them to check code. He told me if the light was steady don't worry about and was very rude and unprofessional. While investigating code info online I found it was a known problem to KIA and nothing could be done-problem in ECU logic -no fix-expecting software update. If I went to dealership who knows what they would of done and charged me for.
Additional Notes:
Check Engine Light came on day before I took it in for KIA recall 4/27/2021. It was off after service done. 2 weeks later light came on again and went off 5 days later. Light came on again 2 weeks later- I went Auto Zone and Firestone to have code scan. Both scans showed code P050A----PCM has detected a problem with the idle air control. When I called Montrose KIA Sheffield Lake, Ohio Chris in service said they don't trust Auto Zone codes and wanted to charge me $129.99 for them to check code. He told me if the light was steady don't worry about and was very rude and unprofessional. While investigating code info online I found it was a known problem to KIA and nothing could be done-problem in ECU logic -no fix-expecting software update. If I went to dealership who knows what they would of done and charged me for.
Mfg Campaign: 11419407
Recall Date: Jun 2, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On a partly cloudy, warm day, I got in my vehicle and closed my driver door; upon the driver door closing, the rear passenger door window exploded, shattering all over the back seat and floor of the car.
Corrective Action:
On a partly cloudy, warm day, I got in my vehicle and closed my driver door; upon the driver door closing, the rear passenger door window exploded, shattering all over the back seat and floor of the car.
Additional Notes:
On a partly cloudy, warm day, I got in my vehicle and closed my driver door; upon the driver door closing, the rear passenger door window exploded, shattering all over the back seat and floor of the car.
Mfg Campaign: 11418541
Recall Date: May 25, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATED BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Corrective Action:
THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATED BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Additional Notes:
THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE WOULD SHAKE AND VIBRATED BEFORE THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Mfg Campaign: 11417631
Recall Date: May 18, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2016 KIA SOUL, BASE MODEL 1.6L. ATTACHING RECALL NOTICE, AS I DO NOT KNOW THE NUMBER (THERE HAVE BEEN 2 THAT I KNOW OF) AFTER RECEIVING PRODUCT IMPROVEMENT CAMPAIGN NOTICE DATED 4/6/2021, I NOTIFIED MY KIA DEALERSHIP IN WHICH I PURCHASED THE VEHICLE (7301 NEW LAGRANGE RD, LOUISVILLE KY 40222) AND WAS TOLD THE NEXT AVAILABLE APPOINTMENT TO DO THE RECALL UPDATE WAS 2 WEEKS FROM WHEN I CALLED, I ASKED IF IT WAS SAFE TO DRIVE SINCE THE RECALL IS ABOUT ENGINE FIRES AND MY ENGINE LIGHT WAS ON. I WAS TOLD IT WOULD BE FINE, THIS WAS A "SOFTWARE UPDATE" BUT UNFORTUNATELY, THE RATE AT WHICH MY ENGINE WAS BURNING OIL, THE DAY BEFORE MY SCHEDULE RECALL APPOINTMENT (5/11/21), MY ENGINE APPARENTLY BLEW WHILE I WAS DRIVING ON THE HWY. PRIOR TO THE SMOKE COMING OUT THE BACK, I HEARD CLICKING AND THEN WHAT SEEMED LIKE SOMETHING SHOOTING OUT FROM THE BOTTOM OF MY CAR. THE OIL THAT I HAD PUT IN (EVEN THOUGH I WAS NOT DUE FOR AN OIL CHANGE) WAS LEAKING AS THEY TOWED MY KIA TO THE DEALERSHIP. I DID NOT HEAR BACK ABOUT MY CAR UNTIL I REACHED OUT FOR THE 3RD TIME FRIDAY 5/14/21, WHERE THE TECH TOLD ME I NEEDED A REPLACEMENT ENGINE AND KIA MOTORS WILL NOT COVER IT, STATING IT WAS BECAUSE "THERE IS AN OPEN RECALL FOR MY ENGINE AND I HAD NOT HAD THE RECALL COMPLETED" I HAVE OPENED A CASE WITH KIA CUSTOMER AFFAIRS. KIA SERVICE CENTER WAS UNABLE TO GIVE ME THE DATE THAT THE RECALL STARTED.I DO KNOW THAT MY CAR WAS SERVICED FOR A RECALL PRIOR TO THIS, 3/31/2020, IN WHICH THERE HAD BEEN SO MUCH DAMAGE TO THE CATALYTIC CONVERTER, IT NEEDED REPLACED. THAT WAS COVERED UNDER THE RECALL APPARENTLY, BUT FOR SOME REASON THIS MOST RECENT RECALL IS NOW SHOWING THAT IT IS NO LONGER OPEN ACCORDING TO MY VIN ON THE NHTSA WEBSITE. SO THE DEALERSHIP MUST HAVE CLEARED IT, BUT STILL CLAIMS IT WAS NOT COMPLETED SO THAT THEY ARE REFUSING TO REPLACE MY ENGINE, QUOTING ME $6.3K SHOULD BE COVERED 100%
Corrective Action:
I HAVE A 2016 KIA SOUL, BASE MODEL 1.6L. ATTACHING RECALL NOTICE, AS I DO NOT KNOW THE NUMBER (THERE HAVE BEEN 2 THAT I KNOW OF) AFTER RECEIVING PRODUCT IMPROVEMENT CAMPAIGN NOTICE DATED 4/6/2021, I NOTIFIED MY KIA DEALERSHIP IN WHICH I PURCHASED THE VEHICLE (7301 NEW LAGRANGE RD, LOUISVILLE KY 40222) AND WAS TOLD THE NEXT AVAILABLE APPOINTMENT TO DO THE RECALL UPDATE WAS 2 WEEKS FROM WHEN I CALLED, I ASKED IF IT WAS SAFE TO DRIVE SINCE THE RECALL IS ABOUT ENGINE FIRES AND MY ENGINE LIGHT WAS ON. I WAS TOLD IT WOULD BE FINE, THIS WAS A "SOFTWARE UPDATE" BUT UNFORTUNATELY, THE RATE AT WHICH MY ENGINE WAS BURNING OIL, THE DAY BEFORE MY SCHEDULE RECALL APPOINTMENT (5/11/21), MY ENGINE APPARENTLY BLEW WHILE I WAS DRIVING ON THE HWY. PRIOR TO THE SMOKE COMING OUT THE BACK, I HEARD CLICKING AND THEN WHAT SEEMED LIKE SOMETHING SHOOTING OUT FROM THE BOTTOM OF MY CAR. THE OIL THAT I HAD PUT IN (EVEN THOUGH I WAS NOT DUE FOR AN OIL CHANGE) WAS LEAKING AS THEY TOWED MY KIA TO THE DEALERSHIP. I DID NOT HEAR BACK ABOUT MY CAR UNTIL I REACHED OUT FOR THE 3RD TIME FRIDAY 5/14/21, WHERE THE TECH TOLD ME I NEEDED A REPLACEMENT ENGINE AND KIA MOTORS WILL NOT COVER IT, STATING IT WAS BECAUSE "THERE IS AN OPEN RECALL FOR MY ENGINE AND I HAD NOT HAD THE RECALL COMPLETED" I HAVE OPENED A CASE WITH KIA CUSTOMER AFFAIRS. KIA SERVICE CENTER WAS UNABLE TO GIVE ME THE DATE THAT THE RECALL STARTED.I DO KNOW THAT MY CAR WAS SERVICED FOR A RECALL PRIOR TO THIS, 3/31/2020, IN WHICH THERE HAD BEEN SO MUCH DAMAGE TO THE CATALYTIC CONVERTER, IT NEEDED REPLACED. THAT WAS COVERED UNDER THE RECALL APPARENTLY, BUT FOR SOME REASON THIS MOST RECENT RECALL IS NOW SHOWING THAT IT IS NO LONGER OPEN ACCORDING TO MY VIN ON THE NHTSA WEBSITE. SO THE DEALERSHIP MUST HAVE CLEARED IT, BUT STILL CLAIMS IT WAS NOT COMPLETED SO THAT THEY ARE REFUSING TO REPLACE MY ENGINE, QUOTING ME $6.3K SHOULD BE COVERED 100%
Additional Notes:
I HAVE A 2016 KIA SOUL, BASE MODEL 1.6L. ATTACHING RECALL NOTICE, AS I DO NOT KNOW THE NUMBER (THERE HAVE BEEN 2 THAT I KNOW OF) AFTER RECEIVING PRODUCT IMPROVEMENT CAMPAIGN NOTICE DATED 4/6/2021, I NOTIFIED MY KIA DEALERSHIP IN WHICH I PURCHASED THE VEHICLE (7301 NEW LAGRANGE RD, LOUISVILLE KY 40222) AND WAS TOLD THE NEXT AVAILABLE APPOINTMENT TO DO THE RECALL UPDATE WAS 2 WEEKS FROM WHEN I CALLED, I ASKED IF IT WAS SAFE TO DRIVE SINCE THE RECALL IS ABOUT ENGINE FIRES AND MY ENGINE LIGHT WAS ON. I WAS TOLD IT WOULD BE FINE, THIS WAS A "SOFTWARE UPDATE" BUT UNFORTUNATELY, THE RATE AT WHICH MY ENGINE WAS BURNING OIL, THE DAY BEFORE MY SCHEDULE RECALL APPOINTMENT (5/11/21), MY ENGINE APPARENTLY BLEW WHILE I WAS DRIVING ON THE HWY. PRIOR TO THE SMOKE COMING OUT THE BACK, I HEARD CLICKING AND THEN WHAT SEEMED LIKE SOMETHING SHOOTING OUT FROM THE BOTTOM OF MY CAR. THE OIL THAT I HAD PUT IN (EVEN THOUGH I WAS NOT DUE FOR AN OIL CHANGE) WAS LEAKING AS THEY TOWED MY KIA TO THE DEALERSHIP. I DID NOT HEAR BACK ABOUT MY CAR UNTIL I REACHED OUT FOR THE 3RD TIME FRIDAY 5/14/21, WHERE THE TECH TOLD ME I NEEDED A REPLACEMENT ENGINE AND KIA MOTORS WILL NOT COVER IT, STATING IT WAS BECAUSE "THERE IS AN OPEN RECALL FOR MY ENGINE AND I HAD NOT HAD THE RECALL COMPLETED" I HAVE OPENED A CASE WITH KIA CUSTOMER AFFAIRS. KIA SERVICE CENTER WAS UNABLE TO GIVE ME THE DATE THAT THE RECALL STARTED.I DO KNOW THAT MY CAR WAS SERVICED FOR A RECALL PRIOR TO THIS, 3/31/2020, IN WHICH THERE HAD BEEN SO MUCH DAMAGE TO THE CATALYTIC CONVERTER, IT NEEDED REPLACED. THAT WAS COVERED UNDER THE RECALL APPARENTLY, BUT FOR SOME REASON THIS MOST RECENT RECALL IS NOW SHOWING THAT IT IS NO LONGER OPEN ACCORDING TO MY VIN ON THE NHTSA WEBSITE. SO THE DEALERSHIP MUST HAVE CLEARED IT, BUT STILL CLAIMS IT WAS NOT COMPLETED SO THAT THEY ARE REFUSING TO REPLACE MY ENGINE, QUOTING ME $6.3K SHOULD BE COVERED 100%
Mfg Campaign: 11416685
Recall Date: May 15, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE I WAS DRIVING THE ENGINE DIED. I WAS ABLE TO RESTART AND GET HOME BUT THE MOTOR HAD A KNOCKING SOUND. I TOOK CAR TO DEALER, THEY SAID ENGINE WAS BAD AND THERE WERE RECALLS ON IT. THEY DID DID SOME RECALL WORK BUT SAID THE ENGINE WASN'T COVERED BECAUSE I DIDN'T GET THE RECALL WORK DONE SOONER.
Corrective Action:
WHILE I WAS DRIVING THE ENGINE DIED. I WAS ABLE TO RESTART AND GET HOME BUT THE MOTOR HAD A KNOCKING SOUND. I TOOK CAR TO DEALER, THEY SAID ENGINE WAS BAD AND THERE WERE RECALLS ON IT. THEY DID DID SOME RECALL WORK BUT SAID THE ENGINE WASN'T COVERED BECAUSE I DIDN'T GET THE RECALL WORK DONE SOONER.
Additional Notes:
WHILE I WAS DRIVING THE ENGINE DIED. I WAS ABLE TO RESTART AND GET HOME BUT THE MOTOR HAD A KNOCKING SOUND. I TOOK CAR TO DEALER, THEY SAID ENGINE WAS BAD AND THERE WERE RECALLS ON IT. THEY DID DID SOME RECALL WORK BUT SAID THE ENGINE WASN'T COVERED BECAUSE I DIDN'T GET THE RECALL WORK DONE SOONER.
Mfg Campaign: 11416478
Recall Date: May 13, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING AT 40MPH AND IT STALLED. I IMMEDIATELY PULLED OVER AND REALIZED THERE WAS NO OIL IN IT.I WALKED TWO MILES TO WALMART FOR OIL. NONE OF IT LEAKED OUT. I RECENTLY HAD AN OIL CHANGE. THE COMPANY THAT DID THE OIL CHANGE FOUND NO LEAK AND NO RESPONSIBILITY. I FILED WITH KIA AND THEY DENIED A REVIEW AFTER TWO ATTEMPTS TO HAVE THEM FIX MY VEHICLE. NO LEAK. NO OIL IN THE DRIVEWAY. NO EXCESSIVE WARE. THEN KIA CAME OUT WITH THE KNOCK SENSOR AND REFUSE TO FIX MY VEHICLE STILL.
Corrective Action:
I WAS DRIVING AT 40MPH AND IT STALLED. I IMMEDIATELY PULLED OVER AND REALIZED THERE WAS NO OIL IN IT.I WALKED TWO MILES TO WALMART FOR OIL. NONE OF IT LEAKED OUT. I RECENTLY HAD AN OIL CHANGE. THE COMPANY THAT DID THE OIL CHANGE FOUND NO LEAK AND NO RESPONSIBILITY. I FILED WITH KIA AND THEY DENIED A REVIEW AFTER TWO ATTEMPTS TO HAVE THEM FIX MY VEHICLE. NO LEAK. NO OIL IN THE DRIVEWAY. NO EXCESSIVE WARE. THEN KIA CAME OUT WITH THE KNOCK SENSOR AND REFUSE TO FIX MY VEHICLE STILL.
Additional Notes:
I WAS DRIVING AT 40MPH AND IT STALLED. I IMMEDIATELY PULLED OVER AND REALIZED THERE WAS NO OIL IN IT.I WALKED TWO MILES TO WALMART FOR OIL. NONE OF IT LEAKED OUT. I RECENTLY HAD AN OIL CHANGE. THE COMPANY THAT DID THE OIL CHANGE FOUND NO LEAK AND NO RESPONSIBILITY. I FILED WITH KIA AND THEY DENIED A REVIEW AFTER TWO ATTEMPTS TO HAVE THEM FIX MY VEHICLE. NO LEAK. NO OIL IN THE DRIVEWAY. NO EXCESSIVE WARE. THEN KIA CAME OUT WITH THE KNOCK SENSOR AND REFUSE TO FIX MY VEHICLE STILL.
Mfg Campaign: 11415539
Recall Date: May 7, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
SOLD DAMAGED CAR BY RON BOUCHARD KIA. DOOR DOESN'T CLOSE AND IT RAINS AND SNOWS INSIDE. SAID I LOCKED MY KEYS IN CAR, I DIDN'T. THEY FIXED THE BASHED IN DRIVER'S DOOR BUT WON'T FIX OTHER DOOR. CONVINCED ME IT WAS SEATBELT DAMAGE. AT DEALERSHIP THE NICK'S AND DENTS WERE VISIBLE BUT I DIDN'T NOTICE THE GAP, SALESMAN STOOD IN FRONT OF IT. I'M AFRAID TO DRIVE THIS CAR. LESS THAN 5K IN OVER A YEAR. I CAN'T FIND ANY RECORDS OF DAMAGE. I SAW THAT IT WAS PURCHASED AT AN INSURANCE AND SALVAGE AUCTION.
Corrective Action:
SOLD DAMAGED CAR BY RON BOUCHARD KIA. DOOR DOESN'T CLOSE AND IT RAINS AND SNOWS INSIDE. SAID I LOCKED MY KEYS IN CAR, I DIDN'T. THEY FIXED THE BASHED IN DRIVER'S DOOR BUT WON'T FIX OTHER DOOR. CONVINCED ME IT WAS SEATBELT DAMAGE. AT DEALERSHIP THE NICK'S AND DENTS WERE VISIBLE BUT I DIDN'T NOTICE THE GAP, SALESMAN STOOD IN FRONT OF IT. I'M AFRAID TO DRIVE THIS CAR. LESS THAN 5K IN OVER A YEAR. I CAN'T FIND ANY RECORDS OF DAMAGE. I SAW THAT IT WAS PURCHASED AT AN INSURANCE AND SALVAGE AUCTION.
Additional Notes:
SOLD DAMAGED CAR BY RON BOUCHARD KIA. DOOR DOESN'T CLOSE AND IT RAINS AND SNOWS INSIDE. SAID I LOCKED MY KEYS IN CAR, I DIDN'T. THEY FIXED THE BASHED IN DRIVER'S DOOR BUT WON'T FIX OTHER DOOR. CONVINCED ME IT WAS SEATBELT DAMAGE. AT DEALERSHIP THE NICK'S AND DENTS WERE VISIBLE BUT I DIDN'T NOTICE THE GAP, SALESMAN STOOD IN FRONT OF IT. I'M AFRAID TO DRIVE THIS CAR. LESS THAN 5K IN OVER A YEAR. I CAN'T FIND ANY RECORDS OF DAMAGE. I SAW THAT IT WAS PURCHASED AT AN INSURANCE AND SALVAGE AUCTION.
Mfg Campaign: 11415093
Recall Date: May 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAD RECALL FOR EXHAUST TOO HOT POSSIBLE FIRE CATALYTIC CONVERTER FAILURE AND ROD END ENGINE FAILURE.THE CATALYTIC CONVERTER WAS REPLACED BEFORE RECALL AND NOW 2YRS 10MO LATER HAS FAILED AGAIN?TOWED TO DEALERSHIP AND MY ASSUMPTION WAS CORRECT AND CATALYTIC CONVERTER BAD AGAIN.NOW FILED KIA COMPLAINT#14131010 AND AM WAITING BUT SPOKE WITH SERVICE MANAGER AND WAITING BUT PRETTY SURE THEY'RE NOT GOING TO COVER EVEN AFTER FAILURE OF CONVERTER BEFORE AND AFTER THEIR RECALL.I WAS DRIVING ON U.S.19 IN FLORIDA AND VEHICLE JUST IMMEDIATELY FAILED WITH NO POWER AND NO LIMP MODE AT APPROXIMATELY 4-5MPH,WAS ALMOST REAR ENDED IN A BAD ACCIDENT FROM THIS MALFUNCTIONING AND WHAT IS SAID IN KIA'S WORDS THAT LIMP MODE WOULD COME ON AND VEHICLE COULD BE DRIVEN AT 1800-2200RPM AND 65MPH.NOT TRUE MORE LIKE 500RPM AND 5MPH.VERY DANGEROUS POSSIBLE DEATHS FROM THIS FAILURE.
Corrective Action:
VEHICLE HAD RECALL FOR EXHAUST TOO HOT POSSIBLE FIRE CATALYTIC CONVERTER FAILURE AND ROD END ENGINE FAILURE.THE CATALYTIC CONVERTER WAS REPLACED BEFORE RECALL AND NOW 2YRS 10MO LATER HAS FAILED AGAIN?TOWED TO DEALERSHIP AND MY ASSUMPTION WAS CORRECT AND CATALYTIC CONVERTER BAD AGAIN.NOW FILED KIA COMPLAINT#14131010 AND AM WAITING BUT SPOKE WITH SERVICE MANAGER AND WAITING BUT PRETTY SURE THEY'RE NOT GOING TO COVER EVEN AFTER FAILURE OF CONVERTER BEFORE AND AFTER THEIR RECALL.I WAS DRIVING ON U.S.19 IN FLORIDA AND VEHICLE JUST IMMEDIATELY FAILED WITH NO POWER AND NO LIMP MODE AT APPROXIMATELY 4-5MPH,WAS ALMOST REAR ENDED IN A BAD ACCIDENT FROM THIS MALFUNCTIONING AND WHAT IS SAID IN KIA'S WORDS THAT LIMP MODE WOULD COME ON AND VEHICLE COULD BE DRIVEN AT 1800-2200RPM AND 65MPH.NOT TRUE MORE LIKE 500RPM AND 5MPH.VERY DANGEROUS POSSIBLE DEATHS FROM THIS FAILURE.
Additional Notes:
VEHICLE HAD RECALL FOR EXHAUST TOO HOT POSSIBLE FIRE CATALYTIC CONVERTER FAILURE AND ROD END ENGINE FAILURE.THE CATALYTIC CONVERTER WAS REPLACED BEFORE RECALL AND NOW 2YRS 10MO LATER HAS FAILED AGAIN?TOWED TO DEALERSHIP AND MY ASSUMPTION WAS CORRECT AND CATALYTIC CONVERTER BAD AGAIN.NOW FILED KIA COMPLAINT#14131010 AND AM WAITING BUT SPOKE WITH SERVICE MANAGER AND WAITING BUT PRETTY SURE THEY'RE NOT GOING TO COVER EVEN AFTER FAILURE OF CONVERTER BEFORE AND AFTER THEIR RECALL.I WAS DRIVING ON U.S.19 IN FLORIDA AND VEHICLE JUST IMMEDIATELY FAILED WITH NO POWER AND NO LIMP MODE AT APPROXIMATELY 4-5MPH,WAS ALMOST REAR ENDED IN A BAD ACCIDENT FROM THIS MALFUNCTIONING AND WHAT IS SAID IN KIA'S WORDS THAT LIMP MODE WOULD COME ON AND VEHICLE COULD BE DRIVEN AT 1800-2200RPM AND 65MPH.NOT TRUE MORE LIKE 500RPM AND 5MPH.VERY DANGEROUS POSSIBLE DEATHS FROM THIS FAILURE.
Mfg Campaign: 11414469
Recall Date: Apr 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL*THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL KNOCKING NOISE, A BURNING ODOR WAS DETECTED AS THE VEHICLE BEGAN TO LOSE POWER AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND LEFT THE VEHICLE ON THE SIDE OF THE ROAD. THE NEXT DAY, THE CONTACT'S FIANC ATTEMPTED TO MEET A TOW TRUCK DRIVER AT THE SCENE WHERE THE VEHICLE WAS LEFT; HOWEVER, UPON ARRIVAL, THE VEHICLE WAS GONE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE THEY DISCOVERED THAT THE VEHICLE WAS BURNED TO ASHES. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. A POLICE REPORT NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 66,186.
Corrective Action:
TL*THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL KNOCKING NOISE, A BURNING ODOR WAS DETECTED AS THE VEHICLE BEGAN TO LOSE POWER AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND LEFT THE VEHICLE ON THE SIDE OF THE ROAD. THE NEXT DAY, THE CONTACT'S FIANC ATTEMPTED TO MEET A TOW TRUCK DRIVER AT THE SCENE WHERE THE VEHICLE WAS LEFT; HOWEVER, UPON ARRIVAL, THE VEHICLE WAS GONE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE THEY DISCOVERED THAT THE VEHICLE WAS BURNED TO ASHES. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. A POLICE REPORT NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 66,186.
Additional Notes:
TL*THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL KNOCKING NOISE, A BURNING ODOR WAS DETECTED AS THE VEHICLE BEGAN TO LOSE POWER AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND LEFT THE VEHICLE ON THE SIDE OF THE ROAD. THE NEXT DAY, THE CONTACT'S FIANC ATTEMPTED TO MEET A TOW TRUCK DRIVER AT THE SCENE WHERE THE VEHICLE WAS LEFT; HOWEVER, UPON ARRIVAL, THE VEHICLE WAS GONE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE THEY DISCOVERED THAT THE VEHICLE WAS BURNED TO ASHES. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. A POLICE REPORT NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 66,186.
Mfg Campaign: 11414288
Recall Date: Apr 28, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Corrective Action:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Additional Notes:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Mfg Campaign: 11414321
Recall Date: Apr 28, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Corrective Action:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Additional Notes:
A FEW MONTHS AGO CAR INTERMITTENTLY STARTED BUCKING AS IF WATERY FUEL OR FUEL DEPLETION WAS OCCURRING ACCOMPANIED WITH A LOUD SOUND AS OF GRINDING METAL. CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY FOR A SHORT WHILE AND THEN GO OFF AGAIN. BRAKING AND SLOWING WOULD TEMPORARILY STOP IT UNTIL IT RECURRED. WITH TIME THOSE EPISODES GREW MORE FREQUENT. I CONSULTED MARTIN KIA OF BOWLING GREEN, KY FROM WHOM I BOUGHT THE CAR WHOSE SERVICE DEPARTMENT SEEMED TO OFFER NO SUGGESTION AS TO THE DEFECT. TWO AUTOZONE STORES TESTED THE ENGINE, ONE WITH WITH CHECK ENGINE LIGHT OFF AND ANOTHER WITH IT ON, AND BOTH TESTS AGREED THAT THE CATALYTIC CONVERTER WAS MALFUNCTIONING. TESTS AT THE ABOVE KIA DEALER CONFIRMED THAT FINDING AND REPLACED THE CONVERTER AT A TOTAL COST OF ALMOST $1300.00 SAYING ITS 98000 MILES WAS OUT OF EMISSIONS WARRANTY. PROBLEM IS, THE INTERMITTENT BUCKING AND GRINDING PERSISTS. ONLINE I THEN READ THAT THIS IS LIKELY A RECALL CASE ALREADY RECEIVING 147 SIMILAR COMPLAINTS AND THAT SOME OF THESE VEHICLES HAD BEEN FINALLY TOTALLY DESTROYED BY AN ENGINE FIRES. IT HAS BECOME A FEARFUL THING TO DRIVE IT WITH THAT KNOWLEDGE. WHAT IS YOUR ADVISED COURSE FOE A REMEDY?
Mfg Campaign: 11414321
Recall Date: Apr 28, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOOMER KIA LOCATED AT 339 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139 WHO DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT INDICATED THAT THE OIL WAS RECENTLY CHANGED PRIOR TO THE FAILURE. THE DEALER ADDED OIL TO THE ENGINE HOWEVER, DAYS LATER THE VEHICLE STALLED AND IT WAS DISCOVERED AGAIN THAT THERE WAS NO OIL IN THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOOMER KIA LOCATED AT 339 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139 WHO DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT INDICATED THAT THE OIL WAS RECENTLY CHANGED PRIOR TO THE FAILURE. THE DEALER ADDED OIL TO THE ENGINE HOWEVER, DAYS LATER THE VEHICLE STALLED AND IT WAS DISCOVERED AGAIN THAT THERE WAS NO OIL IN THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOOMER KIA LOCATED AT 339 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139 WHO DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT INDICATED THAT THE OIL WAS RECENTLY CHANGED PRIOR TO THE FAILURE. THE DEALER ADDED OIL TO THE ENGINE HOWEVER, DAYS LATER THE VEHICLE STALLED AND IT WAS DISCOVERED AGAIN THAT THERE WAS NO OIL IN THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11412800
Recall Date: Apr 19, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED WHEN THEY STARTING THEIR VEHICLE, THEY HEARD A LOUD KNOCKING NOISE COMING FROM THEIR ENGINE. THE CONTACT CALLED AND HAD THE VEHICLE TOWED TO LOCAL DEALER JEFFREY AUTOMOTIVE GROUP ( 30800 GRATIOT AVE, ROSEVILLE, MI 48066 PHONE: (586) 296-1300 ) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS METAL FRAGMENTS IN THE ENGINE PAN CAUSING THE KNOCK SENSOR TO BE REPLACED. THE LOCAL DEALER REPLACED THE ENGINE, HOWEVER TWO DAYS AFTER THE VEHICLE WAS REPAIRED THE CONTACT STATED THEIR HUSBAND WAS DRIVING 70 MPH AND APPROACHING HIGHWAY EXIT, THEY NOTICE BLACK SMOKING COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS HUSBAND WAS ABLE TO DRIVE AND PULL INTO AN EMPTY PARKING LOT AND WHERE THE CONTACT AND HER HUSBAND EXIT OUT OF THE VEHICLE AND DISTANCE THEMSELVES FROM THE VEHICLE WHERE THEY SAW FAIR AMOUNT OF SPARKS AND FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. NO MEDICAL TREATMENT WAS NEED AT THE SCENE. NO ONE WAS INJURED. THE VEHICLE TOWED BY THE CONTACT INSURANCE PROVIDE WHERE THEY INSPECT THE VEHICLE STATED THE FIRE WAS CAUSED BY OIL LEAK FROM THE REAR OF THE ENGINE AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,312.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED WHEN THEY STARTING THEIR VEHICLE, THEY HEARD A LOUD KNOCKING NOISE COMING FROM THEIR ENGINE. THE CONTACT CALLED AND HAD THE VEHICLE TOWED TO LOCAL DEALER JEFFREY AUTOMOTIVE GROUP ( 30800 GRATIOT AVE, ROSEVILLE, MI 48066 PHONE: (586) 296-1300 ) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS METAL FRAGMENTS IN THE ENGINE PAN CAUSING THE KNOCK SENSOR TO BE REPLACED. THE LOCAL DEALER REPLACED THE ENGINE, HOWEVER TWO DAYS AFTER THE VEHICLE WAS REPAIRED THE CONTACT STATED THEIR HUSBAND WAS DRIVING 70 MPH AND APPROACHING HIGHWAY EXIT, THEY NOTICE BLACK SMOKING COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS HUSBAND WAS ABLE TO DRIVE AND PULL INTO AN EMPTY PARKING LOT AND WHERE THE CONTACT AND HER HUSBAND EXIT OUT OF THE VEHICLE AND DISTANCE THEMSELVES FROM THE VEHICLE WHERE THEY SAW FAIR AMOUNT OF SPARKS AND FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. NO MEDICAL TREATMENT WAS NEED AT THE SCENE. NO ONE WAS INJURED. THE VEHICLE TOWED BY THE CONTACT INSURANCE PROVIDE WHERE THEY INSPECT THE VEHICLE STATED THE FIRE WAS CAUSED BY OIL LEAK FROM THE REAR OF THE ENGINE AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,312.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SOUL. THE CONTACT STATED WHEN THEY STARTING THEIR VEHICLE, THEY HEARD A LOUD KNOCKING NOISE COMING FROM THEIR ENGINE. THE CONTACT CALLED AND HAD THE VEHICLE TOWED TO LOCAL DEALER JEFFREY AUTOMOTIVE GROUP ( 30800 GRATIOT AVE, ROSEVILLE, MI 48066 PHONE: (586) 296-1300 ) WHO INSPECTED THE VEHICLE AND DIAGNOSED THE FAILURE AS METAL FRAGMENTS IN THE ENGINE PAN CAUSING THE KNOCK SENSOR TO BE REPLACED. THE LOCAL DEALER REPLACED THE ENGINE, HOWEVER TWO DAYS AFTER THE VEHICLE WAS REPAIRED THE CONTACT STATED THEIR HUSBAND WAS DRIVING 70 MPH AND APPROACHING HIGHWAY EXIT, THEY NOTICE BLACK SMOKING COMING FROM THE FRONT HOOD OF THE VEHICLE. THE CONTACTS HUSBAND WAS ABLE TO DRIVE AND PULL INTO AN EMPTY PARKING LOT AND WHERE THE CONTACT AND HER HUSBAND EXIT OUT OF THE VEHICLE AND DISTANCE THEMSELVES FROM THE VEHICLE WHERE THEY SAW FAIR AMOUNT OF SPARKS AND FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. NO MEDICAL TREATMENT WAS NEED AT THE SCENE. NO ONE WAS INJURED. THE VEHICLE TOWED BY THE CONTACT INSURANCE PROVIDE WHERE THEY INSPECT THE VEHICLE STATED THE FIRE WAS CAUSED BY OIL LEAK FROM THE REAR OF THE ENGINE AND DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,312.
Mfg Campaign: 11412824
Recall Date: Apr 19, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MUCH LIKE OTHERS ON HERE, WAS DRIVING NORMALLY WHEN WITHIN MOMENTS, THE CAR BEGAN TO MAKE A NOISE IMMEDIATELY FOLLOWED BY SMOKE. THIS CAR HAS HAD REGULAR MAINTENANCE AND IS JUST OVER 100K MILES. THESE ENGINES ARE OBVIOUSLY SUFFERING FROM THE SAME PROBLEM AS THE 1.6 LITER. KIA NEEDS TO RECALL THESE IMMEDIATELY.
Corrective Action:
MUCH LIKE OTHERS ON HERE, WAS DRIVING NORMALLY WHEN WITHIN MOMENTS, THE CAR BEGAN TO MAKE A NOISE IMMEDIATELY FOLLOWED BY SMOKE. THIS CAR HAS HAD REGULAR MAINTENANCE AND IS JUST OVER 100K MILES. THESE ENGINES ARE OBVIOUSLY SUFFERING FROM THE SAME PROBLEM AS THE 1.6 LITER. KIA NEEDS TO RECALL THESE IMMEDIATELY.
Additional Notes:
MUCH LIKE OTHERS ON HERE, WAS DRIVING NORMALLY WHEN WITHIN MOMENTS, THE CAR BEGAN TO MAKE A NOISE IMMEDIATELY FOLLOWED BY SMOKE. THIS CAR HAS HAD REGULAR MAINTENANCE AND IS JUST OVER 100K MILES. THESE ENGINES ARE OBVIOUSLY SUFFERING FROM THE SAME PROBLEM AS THE 1.6 LITER. KIA NEEDS TO RECALL THESE IMMEDIATELY.
Mfg Campaign: 11407717
Recall Date: Apr 12, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE IS COMSUMING TOO MUCH OIL TOO FAST. HAD OIL CHANGED RECENTLY AND BEFORE IT WAS TIME TO GET IT CHANGED AGAIN THE OIL LIGHT ON THE DASHBOARD CAME ON. TOOK CAR TO PLACE TO WHERE THEY CHANGED THE OIL LAST TIME AND THEY CHECKED THE OIL AND SAID THE LEVEL WASN'T EVEN HIGH ENOUGH TO TOUCH THE DIPSTICK. CAR IS NOT DRIVEN THAT MUCH NOR IS IT LEAKING OIL. TECH SAID TO SEE IF THERE IS A RECAL FOR THIS AS HE REMEMBERS THERE MAYBE BEING ONE.
Corrective Action:
ENGINE IS COMSUMING TOO MUCH OIL TOO FAST. HAD OIL CHANGED RECENTLY AND BEFORE IT WAS TIME TO GET IT CHANGED AGAIN THE OIL LIGHT ON THE DASHBOARD CAME ON. TOOK CAR TO PLACE TO WHERE THEY CHANGED THE OIL LAST TIME AND THEY CHECKED THE OIL AND SAID THE LEVEL WASN'T EVEN HIGH ENOUGH TO TOUCH THE DIPSTICK. CAR IS NOT DRIVEN THAT MUCH NOR IS IT LEAKING OIL. TECH SAID TO SEE IF THERE IS A RECAL FOR THIS AS HE REMEMBERS THERE MAYBE BEING ONE.
Additional Notes:
ENGINE IS COMSUMING TOO MUCH OIL TOO FAST. HAD OIL CHANGED RECENTLY AND BEFORE IT WAS TIME TO GET IT CHANGED AGAIN THE OIL LIGHT ON THE DASHBOARD CAME ON. TOOK CAR TO PLACE TO WHERE THEY CHANGED THE OIL LAST TIME AND THEY CHECKED THE OIL AND SAID THE LEVEL WASN'T EVEN HIGH ENOUGH TO TOUCH THE DIPSTICK. CAR IS NOT DRIVEN THAT MUCH NOR IS IT LEAKING OIL. TECH SAID TO SEE IF THERE IS A RECAL FOR THIS AS HE REMEMBERS THERE MAYBE BEING ONE.
Mfg Campaign: 11407407
Recall Date: Apr 10, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AND ACCELERATING. MY CAR LOSES POWER AND SLOWS DOWN. BLUE SMOKE COMES OUT OF TAILPIPE AND SMELLS LIKE OIL. I HAVE A 2016 KIA SOUL. I HAVE NOTICED WHERE THERE WERE RECALLS FOR 2016 KIA SOUL. MY CAR HAS ALOT OF THESE PROBLEMS BUT I HAVE NOT RECEIVED INFORMATION ABOUT A RECALL. PLEASE LET ME KNOW IF MY CAR IS INCLUDED IN THE RECALL. THANK YOU.
Corrective Action:
WHILE DRIVING AND ACCELERATING. MY CAR LOSES POWER AND SLOWS DOWN. BLUE SMOKE COMES OUT OF TAILPIPE AND SMELLS LIKE OIL. I HAVE A 2016 KIA SOUL. I HAVE NOTICED WHERE THERE WERE RECALLS FOR 2016 KIA SOUL. MY CAR HAS ALOT OF THESE PROBLEMS BUT I HAVE NOT RECEIVED INFORMATION ABOUT A RECALL. PLEASE LET ME KNOW IF MY CAR IS INCLUDED IN THE RECALL. THANK YOU.
Additional Notes:
WHILE DRIVING AND ACCELERATING. MY CAR LOSES POWER AND SLOWS DOWN. BLUE SMOKE COMES OUT OF TAILPIPE AND SMELLS LIKE OIL. I HAVE A 2016 KIA SOUL. I HAVE NOTICED WHERE THERE WERE RECALLS FOR 2016 KIA SOUL. MY CAR HAS ALOT OF THESE PROBLEMS BUT I HAVE NOT RECEIVED INFORMATION ABOUT A RECALL. PLEASE LET ME KNOW IF MY CAR IS INCLUDED IN THE RECALL. THANK YOU.
Mfg Campaign: 11407134
Recall Date: Apr 8, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Corrective Action:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Additional Notes:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Mfg Campaign: 11406911
Recall Date: Apr 7, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Corrective Action:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Additional Notes:
BLOWN ENGINE AFTER SOME WORK WAS DONE UNDER CURRENT RECALL (CATALYTIC CONVERTER REPLACEMENT)
Mfg Campaign: 11406911
Recall Date: Apr 7, 2021
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