Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC280
Recall Date: Aug 31, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC233
Recall Date: Mar 29, 2022
Consumer Complaints
200 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Corrective Action:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Additional Notes:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Mfg Campaign: 11492241
Recall Date: Nov 4, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Corrective Action:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Additional Notes:
I got a Kia Sorento 2022 in May of 2022. I was very happy with the car but I noticed an issue with brakes within a few weeks. The brakes would feel as if it grind on the road when pushed down on a sudden stop. A little over 5 months and I was due for an oil change, I was informed there was a recall on the transmission system and it just needed to be updated, I was shocked I was not informed, nor did I see a recall online. I figured I would mention the brake issue. Upon getting the car back I was told the brake issue was due to "debris or pebbles found." I was told to change the rotators/pads if it continued (the car was only 5 months old?) NOW the car drives strange. When shifting gears the car makes a loud clicking sound. When braking the car lunges forward and the car jerks. I do not feel safe in the car. It only has under 4000 miles. It is currently at the dealership for Transmission Diagnosis(NotShiftingProperly,Leaks,Other).
Mfg Campaign: 11492241
Recall Date: Nov 4, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD WIPER/WASHER
Potential Consequences:
I HAVE REPLACED MY DRIVER'S SIDE WIPER BLADE THREE TIMES AND CONTINUE TO GET STREAKS IN MY FEILD OF VISION CAUSING BLIND SPOTS ON MY WINDSHEILD
Corrective Action:
I HAVE REPLACED MY DRIVER'S SIDE WIPER BLADE THREE TIMES AND CONTINUE TO GET STREAKS IN MY FEILD OF VISION CAUSING BLIND SPOTS ON MY WINDSHEILD
Additional Notes:
I HAVE REPLACED MY DRIVER'S SIDE WIPER BLADE THREE TIMES AND CONTINUE TO GET STREAKS IN MY FEILD OF VISION CAUSING BLIND SPOTS ON MY WINDSHEILD
Mfg Campaign: 11491726
Recall Date: Nov 1, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
After applying brakes and momentarily stopping the car surged forward as if the transmission didnt properly disengage and required me to apply max force to brakes in order to not move forward.This happens every time I come to a stop .
Corrective Action:
After applying brakes and momentarily stopping the car surged forward as if the transmission didnt properly disengage and required me to apply max force to brakes in order to not move forward.This happens every time I come to a stop .
Additional Notes:
After applying brakes and momentarily stopping the car surged forward as if the transmission didnt properly disengage and required me to apply max force to brakes in order to not move forward.This happens every time I come to a stop .
Mfg Campaign: 11491430
Recall Date: Oct 29, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Corrective Action:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Additional Notes:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Mfg Campaign: 11490691
Recall Date: Oct 24, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Corrective Action:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Additional Notes:
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
Mfg Campaign: 11490691
Recall Date: Oct 24, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a new 2022 Kia Sorento in March of 2022. By the end of April, at 1626 miles, the vehicle started giving me a warning on the dash stating "Transmission System Error! Check transmission oil immediately." The problem was intermittent and the dealer was not able to reproduce it. The difficulty is that the transmission does not have a method to check the transmission oil level. I have returned this vehicle to the dealer three times for this same problem. When the message is displayed, the transmission only provides power to the wheels in the odd numbered gears (1, 3, 5, 7) and slips badly in the even numbered gears. During slippage, the engine revs to 4,000 RPM. Unknown damage has most likely been done to my transmission at this point and Kia refuses to take care of their customers.
Corrective Action:
I purchased a new 2022 Kia Sorento in March of 2022. By the end of April, at 1626 miles, the vehicle started giving me a warning on the dash stating "Transmission System Error! Check transmission oil immediately." The problem was intermittent and the dealer was not able to reproduce it. The difficulty is that the transmission does not have a method to check the transmission oil level. I have returned this vehicle to the dealer three times for this same problem. When the message is displayed, the transmission only provides power to the wheels in the odd numbered gears (1, 3, 5, 7) and slips badly in the even numbered gears. During slippage, the engine revs to 4,000 RPM. Unknown damage has most likely been done to my transmission at this point and Kia refuses to take care of their customers.
Additional Notes:
I purchased a new 2022 Kia Sorento in March of 2022. By the end of April, at 1626 miles, the vehicle started giving me a warning on the dash stating "Transmission System Error! Check transmission oil immediately." The problem was intermittent and the dealer was not able to reproduce it. The difficulty is that the transmission does not have a method to check the transmission oil level. I have returned this vehicle to the dealer three times for this same problem. When the message is displayed, the transmission only provides power to the wheels in the odd numbered gears (1, 3, 5, 7) and slips badly in the even numbered gears. During slippage, the engine revs to 4,000 RPM. Unknown damage has most likely been done to my transmission at this point and Kia refuses to take care of their customers.
Mfg Campaign: 11489981
Recall Date: Oct 19, 2022
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I have tried to work with the dealer who sold me the car and they are either unresponsive or don't have the parts to fix the concern.
Corrective Action:
I have tried to work with the dealer who sold me the car and they are either unresponsive or don't have the parts to fix the concern.
Additional Notes:
I have tried to work with the dealer who sold me the car and they are either unresponsive or don't have the parts to fix the concern.
Mfg Campaign: 11489638
Recall Date: Oct 17, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent brake issues without error code or visual indication. On or about July 27, 2022 my wife was driving away from our house in our neighborhood when she noticed the brakes weren't responding normally & she was able to press the brake pedal all the way to the floor. This happened again the following day & she recognized that something was wrong. She called roadside assistance to assess towing but the first available service appointment in our area was August 17, 2022 at Lee Johnson Kia in Kirkland, WA. The vehicle wasn't driven due to safety concerns & was towed to Lee Johnson Kia on August 16, 2022. The service department has been unable to fix the car as of September 23, 2022. The brake master cylinder has been replaced twice & evidently has a leak issue. Kia America Customer Case #15006678.
Corrective Action:
Intermittent brake issues without error code or visual indication. On or about July 27, 2022 my wife was driving away from our house in our neighborhood when she noticed the brakes weren't responding normally & she was able to press the brake pedal all the way to the floor. This happened again the following day & she recognized that something was wrong. She called roadside assistance to assess towing but the first available service appointment in our area was August 17, 2022 at Lee Johnson Kia in Kirkland, WA. The vehicle wasn't driven due to safety concerns & was towed to Lee Johnson Kia on August 16, 2022. The service department has been unable to fix the car as of September 23, 2022. The brake master cylinder has been replaced twice & evidently has a leak issue. Kia America Customer Case #15006678.
Additional Notes:
Intermittent brake issues without error code or visual indication. On or about July 27, 2022 my wife was driving away from our house in our neighborhood when she noticed the brakes weren't responding normally & she was able to press the brake pedal all the way to the floor. This happened again the following day & she recognized that something was wrong. She called roadside assistance to assess towing but the first available service appointment in our area was August 17, 2022 at Lee Johnson Kia in Kirkland, WA. The vehicle wasn't driven due to safety concerns & was towed to Lee Johnson Kia on August 16, 2022. The service department has been unable to fix the car as of September 23, 2022. The brake master cylinder has been replaced twice & evidently has a leak issue. Kia America Customer Case #15006678.
Mfg Campaign: 11486087
Recall Date: Sep 23, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have a new 2022 kia Sorento. the windshield without any impacts at all cracked overnight in our garage. from lower driver corner up across to passenger side right in line of sight of driver. Kia refuses to answer there phones to remedy this problem. there are several complaints and a possibly class action suit.
Corrective Action:
We have a new 2022 kia Sorento. the windshield without any impacts at all cracked overnight in our garage. from lower driver corner up across to passenger side right in line of sight of driver. Kia refuses to answer there phones to remedy this problem. there are several complaints and a possibly class action suit.
Additional Notes:
We have a new 2022 kia Sorento. the windshield without any impacts at all cracked overnight in our garage. from lower driver corner up across to passenger side right in line of sight of driver. Kia refuses to answer there phones to remedy this problem. there are several complaints and a possibly class action suit.
Mfg Campaign: 11485423
Recall Date: Sep 20, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "Refill inverter coolant" service warning then "Service Hybrid System Immediately Stop Safely" service warning and had to pull the car onto the shoulder. I called KIA roadside assistance to have my car towed to the KIA dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. THIS IS A DESIGN OF MANUFACTURING ISSUE and should be recalled and covered under warranty.
Corrective Action:
My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "Refill inverter coolant" service warning then "Service Hybrid System Immediately Stop Safely" service warning and had to pull the car onto the shoulder. I called KIA roadside assistance to have my car towed to the KIA dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. THIS IS A DESIGN OF MANUFACTURING ISSUE and should be recalled and covered under warranty.
Additional Notes:
My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "Refill inverter coolant" service warning then "Service Hybrid System Immediately Stop Safely" service warning and had to pull the car onto the shoulder. I called KIA roadside assistance to have my car towed to the KIA dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. THIS IS A DESIGN OF MANUFACTURING ISSUE and should be recalled and covered under warranty.
Mfg Campaign: 11483518
Recall Date: Sep 8, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Smell something burning like electric
Corrective Action:
Smell something burning like electric
Additional Notes:
Smell something burning like electric
Mfg Campaign: 11482790
Recall Date: Sep 4, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Smell something burning like electric
Corrective Action:
Smell something burning like electric
Additional Notes:
Smell something burning like electric
Mfg Campaign: 11482790
Recall Date: Sep 4, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
I purchased my 2022 Sorento brand new in Dec 2021 and by end of January 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair. I am driving a 2022 which is visibly unsafe and who has an extra $1,000 to fix a defective windshield on top of paying a car note. This is a inconvenience and a safety issue because of my increased risk of crash or injury. I have seen numerous posts about this problem which indicates this is not just a me problem. I believe my windshield cracking is a defect caused by the manufacturer and I should not be responsible for the repair.
Corrective Action:
I purchased my 2022 Sorento brand new in Dec 2021 and by end of January 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair. I am driving a 2022 which is visibly unsafe and who has an extra $1,000 to fix a defective windshield on top of paying a car note. This is a inconvenience and a safety issue because of my increased risk of crash or injury. I have seen numerous posts about this problem which indicates this is not just a me problem. I believe my windshield cracking is a defect caused by the manufacturer and I should not be responsible for the repair.
Additional Notes:
I purchased my 2022 Sorento brand new in Dec 2021 and by end of January 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair. I am driving a 2022 which is visibly unsafe and who has an extra $1,000 to fix a defective windshield on top of paying a car note. This is a inconvenience and a safety issue because of my increased risk of crash or injury. I have seen numerous posts about this problem which indicates this is not just a me problem. I believe my windshield cracking is a defect caused by the manufacturer and I should not be responsible for the repair.
Mfg Campaign: 11481611
Recall Date: Aug 28, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway, a warning message came on the screen that read "Stop Car Immediately". After getting off the highway, the car suddenly slowed down on the major road. Fortunately, I was in the right lane and able to turn off the road into a nearby parking lot. I had to get the car towed to the dealership overnight. In the morning, a representative of the dealership drove it around their building and said he didn't notice anything wrong. However, when I went to pick up the vehicle and tried to drive it off the lot, the same message appeared again, and the car wouldn't move. I went into the dealership and got the service tech. I showed him what was going on, and he confirmed the problem. They kept the vehicle to run more tests to determine the problem.
Corrective Action:
While driving on the highway, a warning message came on the screen that read "Stop Car Immediately". After getting off the highway, the car suddenly slowed down on the major road. Fortunately, I was in the right lane and able to turn off the road into a nearby parking lot. I had to get the car towed to the dealership overnight. In the morning, a representative of the dealership drove it around their building and said he didn't notice anything wrong. However, when I went to pick up the vehicle and tried to drive it off the lot, the same message appeared again, and the car wouldn't move. I went into the dealership and got the service tech. I showed him what was going on, and he confirmed the problem. They kept the vehicle to run more tests to determine the problem.
Additional Notes:
While driving on the highway, a warning message came on the screen that read "Stop Car Immediately". After getting off the highway, the car suddenly slowed down on the major road. Fortunately, I was in the right lane and able to turn off the road into a nearby parking lot. I had to get the car towed to the dealership overnight. In the morning, a representative of the dealership drove it around their building and said he didn't notice anything wrong. However, when I went to pick up the vehicle and tried to drive it off the lot, the same message appeared again, and the car wouldn't move. I went into the dealership and got the service tech. I showed him what was going on, and he confirmed the problem. They kept the vehicle to run more tests to determine the problem.
Mfg Campaign: 11481294
Recall Date: Aug 25, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Corrective Action:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Additional Notes:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Mfg Campaign: 11480894
Recall Date: Aug 23, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Corrective Action:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Additional Notes:
Last Tuesday, August 16, I parked in the driveway at around 8 PM. After about 2 hours I heard car alarm. I looked out window and saw flames engulfing rear of vehicle. Called 911. Firefighters extinguished flames. Fire crew stated fire was likely electrical and started near tow hitch receptacle. Tow hitch was installed by Kia dealer weeks after I bought car; they told me it was an OEM hitch. I'd never used the hitch until the day of the fire. That afternoon I bought a Kuuat bicycle rack with lights. Bike store installed the rack and plugged it into the hitch receptacle. I did errands for several hours with nothing appearing amiss. Then parked, and fire started hours later. No injuries and no other damage. Looks like total loss, but State Farm hasn't confirmed yet.
Mfg Campaign: 11480894
Recall Date: Aug 23, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Kia Sorento. The contact stated that their vehicle was parked in their driveway with the vehicle off and unattended, an hour later the vehicle rolled away and crashed into a neighbor’s fence. The vehicle came to a stop in the neighbor's ditch. No warning lights were illuminated. There was damage to the neighbor's fence as a result of the crash. The vehicle was towed to the dealer where they rejected to diagnose the vehicle until the cosmetic repairs were completed. The vehicle was not diagnosed or repaired. The contact mentioned that in order to prevent another roll away when parking he utilizes rocks under the tires and activates the emergency brakes. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2022 Kia Sorento. The contact stated that their vehicle was parked in their driveway with the vehicle off and unattended, an hour later the vehicle rolled away and crashed into a neighbor’s fence. The vehicle came to a stop in the neighbor's ditch. No warning lights were illuminated. There was damage to the neighbor's fence as a result of the crash. The vehicle was towed to the dealer where they rejected to diagnose the vehicle until the cosmetic repairs were completed. The vehicle was not diagnosed or repaired. The contact mentioned that in order to prevent another roll away when parking he utilizes rocks under the tires and activates the emergency brakes. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2022 Kia Sorento. The contact stated that their vehicle was parked in their driveway with the vehicle off and unattended, an hour later the vehicle rolled away and crashed into a neighbor’s fence. The vehicle came to a stop in the neighbor's ditch. No warning lights were illuminated. There was damage to the neighbor's fence as a result of the crash. The vehicle was towed to the dealer where they rejected to diagnose the vehicle until the cosmetic repairs were completed. The vehicle was not diagnosed or repaired. The contact mentioned that in order to prevent another roll away when parking he utilizes rocks under the tires and activates the emergency brakes. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000.
Mfg Campaign: 11479827
Recall Date: Aug 17, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CODE P1C2D03 POSSIBLE CONDITION WITH TRANSMISSION CONTROL SYSTEM. Kia Red Engine displays on dashboard,as the transmission disengages and will not engage in Drive or Reverse.Transmision locked up on highway and engine revved up to 5800 rpm's.Kia started to smoke and AAA towing needed to be called.The Kia sits at Dealership with another Kia Sorento brought in a week earlier with same problem.Kia Engineers are evaluating the problem since it's 2022 with 2017 miles and this is the first year with a new transmission.
Corrective Action:
CODE P1C2D03 POSSIBLE CONDITION WITH TRANSMISSION CONTROL SYSTEM. Kia Red Engine displays on dashboard,as the transmission disengages and will not engage in Drive or Reverse.Transmision locked up on highway and engine revved up to 5800 rpm's.Kia started to smoke and AAA towing needed to be called.The Kia sits at Dealership with another Kia Sorento brought in a week earlier with same problem.Kia Engineers are evaluating the problem since it's 2022 with 2017 miles and this is the first year with a new transmission.
Additional Notes:
CODE P1C2D03 POSSIBLE CONDITION WITH TRANSMISSION CONTROL SYSTEM. Kia Red Engine displays on dashboard,as the transmission disengages and will not engage in Drive or Reverse.Transmision locked up on highway and engine revved up to 5800 rpm's.Kia started to smoke and AAA towing needed to be called.The Kia sits at Dealership with another Kia Sorento brought in a week earlier with same problem.Kia Engineers are evaluating the problem since it's 2022 with 2017 miles and this is the first year with a new transmission.
Mfg Campaign: 11478279
Recall Date: Aug 8, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.
Corrective Action:
On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.
Additional Notes:
On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.
Mfg Campaign: 11471967
Recall Date: Jul 1, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury