Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC153
Recall Date: Sep 21, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
894 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Corrective Action:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Additional Notes:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Mfg Campaign: 11418407
Recall Date: May 24, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Corrective Action:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Additional Notes:
On May 18,2021 my Kia Sorento SXL AWD V6 caught on fire for unknown reason. I was driving with windows open sunroof open and cruise set. Not a single warning light or any weird sounds at all. A car pulled up yelling at me that my car was on fire to pull over off the interstate. I saw nor smelled any smoke anywhere but then I saw a cop had someone pulled over so I figured it would be safe since I was an alone female and it was car of males yelling at me to pull over. As soon as I got out and walked to the front of the car there was still no smoke but flames and what I assumed was plastic dripping from the entire underneath. At this time flames shot out from all around the hood and up the windshield as it instantly shattered. As I ran for my life as stuff kept exploding the state trooper had already called for help so fire department arrived in less then 3 min but my car was gone in less than 45 seconds after I stepped out. I am mentally and physically hurt but luckily only a burn the size of a quarter on my wrist but due to shock while watching my car burn and explode my legs gave out and I sat down hard so 5 days after the fire my legs have recovered from running up an incline for my life but my back pain has only increased. But insurance only covers injuries from the car so running from exploding cars and getting injured is not their problem. Just like Kia allowing all of us Sorento owners to drive our family and loved ones around on a bomb waiting to blow at any moment isn’t their problem either. I have now seen at least 8 2017 Sorento sxl unexplained fire complaints all ending in total loss while only looking on this site and one other site. I have pictures and videos of the fire and how close I was to being in the car as u can see my hoodie laying in front of the car on fire too. Fire started on passenger side of motor just like the defect they supposedly fixed in 2014. If anyone else especially the grandchildren that can’t get themselves out of would have died
Mfg Campaign: 11418407
Recall Date: May 24, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Corrective Action:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Additional Notes:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Mfg Campaign: 11415164
Recall Date: May 4, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Corrective Action:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Additional Notes:
WHEN THE CAR'S HEADLIGHT SWITCH IS SET TO 'AUTO', THE HEAD AND TAILLIGHTS WILL TURN ON AND OFF AT RANDOM, REGARDLESS OF LIGHTING CONDITIONS. THE LIGHTS RANDOMLY TURN ON WHILE THE CAR IS OFF AND STATIONARY AND HAS RESULTED IN A DRAINED BATTERY ON THREE OCCASIONS. . THE LIGHTS TURN ON AND THEN BACK OFF WHILE IN MOTION DURING DAYTIME DRIVING (AS INDICATED BY THE DASHBOARD INDICATOR). WHEN ON AND WHILE IN MOTION AT NIGHT, THE LIGHTS TURN OFF, RESULTING IN ZERO VISIBILITY WHILE DRIVING.
Mfg Campaign: 11415164
Recall Date: May 4, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Corrective Action:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Additional Notes:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Mfg Campaign: 11414076
Recall Date: Apr 27, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Corrective Action:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Additional Notes:
I HAD MY KIA FOR 32 DAYS WHEN I WAS LEAVING THE DEALERSHIP FROM PICKING UP THE TAG FROM SOUTHEASTERN AUTO, THE CHECK ENGINE LIGHT CAME ON ALL OF A SUDDEN. WE WERE GOING DOWN A VERY CURVY HIGHWAY RUNNING 45 TO 50 MPH. MIND YOU, NO PROBLEM UNTIL THEN. WE MADE 5 MILES WHEN IT LOST POWER. IT WOULDNT GO OVER 35MPH. WE CALLED THE DEALERSHIP AND WAS TOLD TO STOP AND TURN IT OFF AND BACK ON, AS IT MAY BE IN LIMP MODE. AFTER WE DID THAT WE WERE HEADED BACK TO THE DEALERSHIP WHEN IT COMPLETELY LOST ALL POWER, THEN IT SOUNDED LIKE GRINDED UP METAL AND SPIT IT OUT. THEN IT SHUT OFF AND WOULD NOT CRANK. WE WERE RIGHT ON THE ROAD, IN A CURVE THAT WAS UP HILL. WHERE TRAFFIC WAS VERY FLYING BOTH DIRECTIONS. IT WAS TERRIFYING WAITING FOR THE TOW TRUCK THE DEALERSHIP SENT. THEY SENT IT TO THEIR MECHANIC IN WILKESBORO, WHO DETERMINED IT THREW A ROD THREW THE MOTOR. NOW IT'S BEING TOWED TO A KIA DEALERSHIP WHERE THEY ARE SUPPOSED TO PUT A NEW MOTOR IN IT FOR $300BFROM
Mfg Campaign: 11414076
Recall Date: Apr 27, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Corrective Action:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Additional Notes:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Mfg Campaign: 11406672
Recall Date: Apr 6, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Corrective Action:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Additional Notes:
ON SOME OCCASIONS THE STEERING WAS NOT SMOOTH, AS IF IT STUCK JUST A LITTLE AND I WOULD HAVE TO LIGHTLY JERK IT. THIS WAS ALWAYS HIGHWAY. THEN ABOUT A WEEK AGO MY OIL LIGHT FLICKERED AND I MEAN ONLY A SECOND AND THEN AGAIN ON THE WAY HOME. WHEN I CHECKED MY OIL, THERE WASN'T A DROP ON THE DIPSTICK AND IT LOOKED TO HAVE A LITTLE BURNT OIL ON VERY TIP. IT WAS ALSO VERY HARD TO GET THE OIL CAP ON TO ADD OIL. I HAD TO ADD 3 QUARTS! WHY DID MY OIL LIGHT COME ON BEFORE THIS AND WHY DID IT NOT STAY ON? MY CAR IS A 2017 KIA SORENTO AND HAS ONLY HAD MAINTENANCE AT THE DEALER WHERE IT WAS BOUGHT. I WAS SHOCKED WHEN I LOOKED ONLINE AND SAW THIS WAS AN ISSUE FOR YEARS. WHY ISNT SOMEONE MAKING KIA ACCOUNTABLE? I CANT AFFORD TO PAY UPFRONT FOR REPAIRS AND WHEN COURTS DECIDE YEARS LATER MAYBE WE'LL GET REIMBURSED, THEY DON'T WAIT ON THEIR PAYMENTS FOR THE VEHICLES.
Mfg Campaign: 11406672
Recall Date: Apr 6, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Corrective Action:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Additional Notes:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Mfg Campaign: 11406261
Recall Date: Apr 3, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Corrective Action:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Additional Notes:
THE FLASHING CHECK ENGINE LIGHT CAME ON MY 2017 KIA SORENTO, THE CAR WENT INTO LIMP MODE, AND WOULD NOT DRIVE OVER 20 MPH. I WAS DRIVING ON AN INTERSTATE AT THE TIME, AND IT WAS EXTREMELY DANGEROUS TO CROSS TWO HIGHWAY LANES AT 20 MPH TRYING TO PULL OVER TO THE SHOULDER. THE CAR WAS TOWED TO BURNS AUTO SHOP. THEY PULLED UP CODE P1326 AND SAID THIS WAS A KNOWN KIA ISSUE AND A KIA DEALER SHOULD FIX IT FOR FREE. MY CAR HAS 35,000 MILES AND IS STILL UNDER THE 10 YEAR/100,000 MILES KIA WARRANTY. THE CAR WAS TOWED TO FRED BEANS KIA DEALER IN LANGHORNE, PA, WHO REFUSED TO CHECK IT FOR 10 DAYS. KIA REFUSED TO PAY FOR A RENTAL CAR (EVEN RETROACTIVELY) UNTIL THE MECHANIC CHECKED IT - A HUGE INCONVENIENCE TO MY FAMILY OF 6 WHO HAD TO USE 1 CAR FOR 2 WEEKS. WHEN FRED BEANS FINALLY CHECKED THE CAR, THEY CLAIMED TO NOT BE ABLE TO SEE THE CODE. THEY CONCEDED THAT WHAT HAPPENED IS A KNOWN KIA ISSUE AND COULD HAPPEN AGAIN AT ANY TIME. IT'S TERRIFYING TO KNOW MY CAR COULD AT ANY TIME SLOW DOWN TO 20 MPH ON THE HIGHWAY. DESPITE KIA'S CLAIMS THAT THE CAR COULD DRIVE UP TO 55 MPH WITH THE CODE ON, MY SPEED PLUMMETED TO 20 MPH WITHIN SECONDS AND WOULD NOT GO UP DESPITE PRESSING THE GAS PEDAL FOR SEVERAL MINUTES. KIA SAID MY CAR'S VIN WAS NOT AMONG THOSE AFFECTED BY THE RECALL. YET, SINCE THE P1326 ISSUE DID HAPPEN TO MY CAR, MY VIN SHOULD BE INCLUDED. DESPITE KNOWING OF THE ISSUE, KIA AND ITS DEALERS REFUSE TO TAKE MY FAMILY'S SAFETY SERIOUSLY. THEY BOTH SUGGEST I KEEP DRIVING 'UNTIL IT HAPPENS AGAIN'. AFTER READING ONLINE REVIEWS, IT'S CLEAR KIA AND ITS DEALERS ROUTINELY TRY TO AVOID FIXING PROBLEMS COVERED BY WARRANTY. KIA CLAIMS THEY HAVE NO CONTROL OVER THEIR AUTHORIZED DEALERS. YET, IT'S KIA'S RESPONSIBILITY TO PAY FOR ISSUES COVERED UNDER WARRANTY. I'D LIKE KIA TO FIX THE KNOWN CODE P1326 PROBLEM, SO I CAN ENJOY FULL USE OF MY CAR WITHOUT EXPECTING IT TO MALFUNCTION AT ANY MOMENT
Mfg Campaign: 11406261
Recall Date: Apr 3, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Mfg Campaign: 11405925
Recall Date: Apr 1, 2021
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!
Corrective Action:
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!
Additional Notes:
HEADLIGHTS AND DASH BOARD SHUT OFF RANDOMLY IN AUTO MODE DURING NIGHT TIME DRIVING WHICH CAUSES IMMEDIATE CONCERN, FEAR OF ACCIDENT, AND UNWANTED REACTIONS SUCH AS LOOKING AWAY FROM ROAD TO FIND LIGHT STALK AND FIDDLE WITH IT TO GET LIGHTS TO TURN BACK ON. IMAGINE DRIVING THE SPEED LIMIT AT 50 TO 70 MPH IN VARIOUS TRAFFIC CONDITIONS WHEN YOU ARE SURPRISED BY THIS PROBLEM AND WHAT THE TO DO WHEN IT HAPPENS! I HAVE OVER 49000 MILES ON THIS CAR BUT THE PROBLEM WHICH I HAVE DOCUMENTED TWENTY FIVE INSTANCES HAS BEEN IN TO SEVERAL KIA DEALERSHIPS WITH EACH TIME BEING TOLD IT IS NOT A COMMON OCCURANCE AND THAT THEY COULD NOT RECREATE THE PROBLEM. THIS IS A COMMON RESPONSE AND DODGE OF THE ISSUE. NATURALLY THEY CANNOT RECREATE PROBLEM AS THIS OCCURS DURING THE NIGHT WHEN DEALERSHIP IS CLOSED TECHS ARE AT HOME. GIVEN THAT THERE SEEMS TO BE MANY INSTANCES OF THIS PROBLEM REPORTED IT SEEMS NHTSA IS NOT DOING ENOUGH TO PRESSURE KIA TO FIND A CAUSE AND RECALL 2017 SORENTOS FOR A FIX THAT IF IT HASN'T HAPPENED YET SERIOUS DAMAGE OR DEATH IS BOUND TO OCCUR. PLEASE PAY ATTENTION AND START SOME ACTION BEFORE SERIOUS CONSEQUENCES OCCUR!!!
Mfg Campaign: 11405066
Recall Date: Mar 26, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.
Corrective Action:
DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.
Additional Notes:
DRIVING AT ABOUT 75 MILES PER HOUR AND SUDDENLY THE HOOD POP OPEN FORTUNATELY I WAS ABLE TO STOP ON TIME AND PREVENT SOMETHING MAJOR HAVE TO NOTE THAT THERE WAS NO TOO MUCH TRAFFIC.
Mfg Campaign: 11404342
Recall Date: Mar 22, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.
Corrective Action:
AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.
Additional Notes:
AFTER COMPLAINT # 1399932, KIA SERVICE CALLED ME MARCH 5TH TO SAY THE TURBO NEEDED TO BE REPLACED.
Mfg Campaign: 11403540
Recall Date: Mar 17, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021
Corrective Action:
FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021
Additional Notes:
FOLLOW UP TO LAST TWO COMPLAINTS. MAR 16 KIA SERVICE CALLED TO SAY A PART IF ENGINE NEEDED TO BE REPLACED A CYLINDER. ORIGINAL PROBLEM BEGAN 2/7/2021
Mfg Campaign: 11403541
Recall Date: Mar 17, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE. CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME. I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY. HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT. KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.
Corrective Action:
AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE. CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME. I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY. HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT. KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.
Additional Notes:
AUTOMATIC REAR LIFTGATE CLOSED ON MY HAND AND DID NOT RELEASE. SENSORS DID NOT ACTIVATE. CAR WAS PARKED ON A DESERTED RESIDENTIAL STREET, ENGINE WAS NOT RUNNING.I COULD NOT REACH HATCH TO OPEN THE DOOR. FORTUNATELY, I HAD SOMEONE WITH ME. I HAD TO SEEK MEDICAL SERVICES AND PHYSICAL THERAPY. HAND INJURY WILL RESULT IN LIFELONG DISCOMFORT. KIA WAS NOTIFIED AS WAS MY AUTO INSURANCE COMPANY. I WAS ADVISED TO GET A SAFETY CHECK AT THE DEALERSHIP, BUT BECAUSE OF THE PANDEMIC I AM ISOLATING AND AVOIDING EXPOSURES.
Mfg Campaign: 11403353
Recall Date: Mar 16, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.
Corrective Action:
MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.
Additional Notes:
MY CAR DIED GOING 50MPH AND WAS LATER DETERMINED THAT THE ENGINE SEIZED. I BOUGHT THE CAR A YEAR PRIOR INSPECTED AND HAD THE OIL CHANGED. I ONLY OWNED THE CAR FOR A YEAR.
Mfg Campaign: 11403032
Recall Date: Mar 15, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Corrective Action:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Additional Notes:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Mfg Campaign: 11399932
Recall Date: Mar 9, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Corrective Action:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Additional Notes:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Mfg Campaign: 11399932
Recall Date: Mar 9, 2021
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Corrective Action:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Additional Notes:
ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.
Mfg Campaign: 11399932
Recall Date: Mar 9, 2021
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Valencia, CA • 36 yrs
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