Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC162
Recall Date: Mar 8, 2018
Consumer Complaints
301 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine code p1326 code popped up after coming to a stop the same code associated with the Kia engine recall but my vin isn’t covered
Corrective Action:
The engine code p1326 code popped up after coming to a stop the same code associated with the Kia engine recall but my vin isn’t covered
Additional Notes:
The engine code p1326 code popped up after coming to a stop the same code associated with the Kia engine recall but my vin isn’t covered
Mfg Campaign: 11575005
Recall Date: Mar 2, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I drive with my lights on auto. Occasionally the lights go out for no apparent reason. Both inside and headlights. I then have to hold the high beam switch on until I can turn lights on and off or use directional. Sometimes using the directional will cause lights to go out as well. This can happen several days in a row or maybe once or twice a week. I have noticed a few times the box appearing in my dashboard saying lights were off. I had done nothing for them to go out. If a cop sees this happen I am sure to get pulled over. This has been going on for a year=3 trips to 2 different dealers. I brought my car to two different dealers and they both said without it happening when they have it they cannot do anything. I do not understand how a few years ago they fixed something incorrectly and I had to go back for a different part. Apparently this can't be done for this. So, I just risk my life every time I drive at night!!
Corrective Action:
I drive with my lights on auto. Occasionally the lights go out for no apparent reason. Both inside and headlights. I then have to hold the high beam switch on until I can turn lights on and off or use directional. Sometimes using the directional will cause lights to go out as well. This can happen several days in a row or maybe once or twice a week. I have noticed a few times the box appearing in my dashboard saying lights were off. I had done nothing for them to go out. If a cop sees this happen I am sure to get pulled over. This has been going on for a year=3 trips to 2 different dealers. I brought my car to two different dealers and they both said without it happening when they have it they cannot do anything. I do not understand how a few years ago they fixed something incorrectly and I had to go back for a different part. Apparently this can't be done for this. So, I just risk my life every time I drive at night!!
Additional Notes:
I drive with my lights on auto. Occasionally the lights go out for no apparent reason. Both inside and headlights. I then have to hold the high beam switch on until I can turn lights on and off or use directional. Sometimes using the directional will cause lights to go out as well. This can happen several days in a row or maybe once or twice a week. I have noticed a few times the box appearing in my dashboard saying lights were off. I had done nothing for them to go out. If a cop sees this happen I am sure to get pulled over. This has been going on for a year=3 trips to 2 different dealers. I brought my car to two different dealers and they both said without it happening when they have it they cannot do anything. I do not understand how a few years ago they fixed something incorrectly and I had to go back for a different part. Apparently this can't be done for this. So, I just risk my life every time I drive at night!!
Mfg Campaign: 11573724
Recall Date: Feb 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Corrective Action:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Additional Notes:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Mfg Campaign: 11572828
Recall Date: Feb 19, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Corrective Action:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Additional Notes:
Every time after I get an oil change I’m constantly having to put oil in it because it goes dry every 2 days and my check engine light stays on before and after oil change, randomly shaking soon as I turn the car on then the oil light comes on every time I go over a speed bump! The car slams on breaks when it wants and has even did it when in fast traffic on the highway.
Mfg Campaign: 11572828
Recall Date: Feb 19, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Got a bsd and check hybrid system while driving.
Corrective Action:
Got a bsd and check hybrid system while driving.
Additional Notes:
Got a bsd and check hybrid system while driving.
Mfg Campaign: 11571897
Recall Date: Feb 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.
Corrective Action:
I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.
Additional Notes:
I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.
Mfg Campaign: 11571938
Recall Date: Feb 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Entered on to the highway and accelerated to get up to speed. Check engine light started blinking and could no longer accelerate.
Corrective Action:
Entered on to the highway and accelerated to get up to speed. Check engine light started blinking and could no longer accelerate.
Additional Notes:
Entered on to the highway and accelerated to get up to speed. Check engine light started blinking and could no longer accelerate.
Mfg Campaign: 11571982
Recall Date: Feb 14, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The contact stated that the engine was consuming one quart of engine oil every two days after an oil change was performed. The vehicle was taken to AutoZone, where it was diagnosed that the detonation sensor was faulty. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 96,500.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The contact stated that the engine was consuming one quart of engine oil every two days after an oil change was performed. The vehicle was taken to AutoZone, where it was diagnosed that the detonation sensor was faulty. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 96,500.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The contact stated that the engine was consuming one quart of engine oil every two days after an oil change was performed. The vehicle was taken to AutoZone, where it was diagnosed that the detonation sensor was faulty. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 96,500.
Mfg Campaign: 11568963
Recall Date: Jan 31, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway and my car just went out in the middle of traffic I almost got into a accident with my kids in the car.there were no warning lights or anything on before it went out I finally pulled over in the far right lane and my car wouldn’t turn back on and started flashing various lights on the dashboard and still wouldn’t turn on I had to call triple A and have the car towed that put me in a very dangerous situation especially with my children in the car
Corrective Action:
I was driving down the highway and my car just went out in the middle of traffic I almost got into a accident with my kids in the car.there were no warning lights or anything on before it went out I finally pulled over in the far right lane and my car wouldn’t turn back on and started flashing various lights on the dashboard and still wouldn’t turn on I had to call triple A and have the car towed that put me in a very dangerous situation especially with my children in the car
Additional Notes:
I was driving down the highway and my car just went out in the middle of traffic I almost got into a accident with my kids in the car.there were no warning lights or anything on before it went out I finally pulled over in the far right lane and my car wouldn’t turn back on and started flashing various lights on the dashboard and still wouldn’t turn on I had to call triple A and have the car towed that put me in a very dangerous situation especially with my children in the car
Mfg Campaign: 11565546
Recall Date: Jan 15, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive Oil Consumption: Could cause Engine failure, Engine Seizure due to lack of oil. I have a 2017 Optima with Excessive Oil Consumption issue. I noticed the car is consuming excessive oil, for the third time. Many people had reported this issue, leaving customers with expensive repairs. This issue could cause Engine failure, Engine Seizure due to lack of oil. I took the vehicle to the dealer, (Kia) recommended additional services and kept the vehicle overnight for testing. These additional services were outside the normal maintenance interval and are expensive. Quick History: -As of 12/26/2023 Vehicle was dropped off due to excessive oil consumption, this time before the service interval was due. -2017 Optima/ 83,200 Mi -All Oil changes and scheduled maintenance performance at normal interval, sometimes sooner due to the Excessive oil consumption. -Car is for personal use/ normal driving - No Leaks detected in the Car
Corrective Action:
Excessive Oil Consumption: Could cause Engine failure, Engine Seizure due to lack of oil. I have a 2017 Optima with Excessive Oil Consumption issue. I noticed the car is consuming excessive oil, for the third time. Many people had reported this issue, leaving customers with expensive repairs. This issue could cause Engine failure, Engine Seizure due to lack of oil. I took the vehicle to the dealer, (Kia) recommended additional services and kept the vehicle overnight for testing. These additional services were outside the normal maintenance interval and are expensive. Quick History: -As of 12/26/2023 Vehicle was dropped off due to excessive oil consumption, this time before the service interval was due. -2017 Optima/ 83,200 Mi -All Oil changes and scheduled maintenance performance at normal interval, sometimes sooner due to the Excessive oil consumption. -Car is for personal use/ normal driving - No Leaks detected in the Car
Additional Notes:
Excessive Oil Consumption: Could cause Engine failure, Engine Seizure due to lack of oil. I have a 2017 Optima with Excessive Oil Consumption issue. I noticed the car is consuming excessive oil, for the third time. Many people had reported this issue, leaving customers with expensive repairs. This issue could cause Engine failure, Engine Seizure due to lack of oil. I took the vehicle to the dealer, (Kia) recommended additional services and kept the vehicle overnight for testing. These additional services were outside the normal maintenance interval and are expensive. Quick History: -As of 12/26/2023 Vehicle was dropped off due to excessive oil consumption, this time before the service interval was due. -2017 Optima/ 83,200 Mi -All Oil changes and scheduled maintenance performance at normal interval, sometimes sooner due to the Excessive oil consumption. -Car is for personal use/ normal driving - No Leaks detected in the Car
Mfg Campaign: 11561855
Recall Date: Dec 26, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have my headlights on auto so they turn on but they turn on during the day and then off at night they turn on they have turn off when I'm diving at night on freeway and turn back on
Corrective Action:
I have my headlights on auto so they turn on but they turn on during the day and then off at night they turn on they have turn off when I'm diving at night on freeway and turn back on
Additional Notes:
I have my headlights on auto so they turn on but they turn on during the day and then off at night they turn on they have turn off when I'm diving at night on freeway and turn back on
Mfg Campaign: 11557147
Recall Date: Nov 28, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
This has happened several times to me! While driving the steering wheel locks up and I have to coast to a stop to turn off the engine to reset the wheel. It has happened going 60mph down the hwy with my 3 young kids in the backseat. Going 30mph and I have almost hit two cars because of this. If I couldn't stop in time and time hwy wasn't a straight road we would've died. The part I need for the car has been on a back order for over a year. Kia said its not that big of an issue but my life and my kids life is at risk every day!!! Please help!!! This can't only be happening to my car!!!
Corrective Action:
This has happened several times to me! While driving the steering wheel locks up and I have to coast to a stop to turn off the engine to reset the wheel. It has happened going 60mph down the hwy with my 3 young kids in the backseat. Going 30mph and I have almost hit two cars because of this. If I couldn't stop in time and time hwy wasn't a straight road we would've died. The part I need for the car has been on a back order for over a year. Kia said its not that big of an issue but my life and my kids life is at risk every day!!! Please help!!! This can't only be happening to my car!!!
Additional Notes:
This has happened several times to me! While driving the steering wheel locks up and I have to coast to a stop to turn off the engine to reset the wheel. It has happened going 60mph down the hwy with my 3 young kids in the backseat. Going 30mph and I have almost hit two cars because of this. If I couldn't stop in time and time hwy wasn't a straight road we would've died. The part I need for the car has been on a back order for over a year. Kia said its not that big of an issue but my life and my kids life is at risk every day!!! Please help!!! This can't only be happening to my car!!!
Mfg Campaign: 11554510
Recall Date: Nov 10, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11552931
Recall Date: Oct 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact reset the check engine warning light however, the light became illuminated again. The vehicle was taken to a dealer and the contact was informed that the engine oil was low and needed to be topped off. Additionally, the dealer offered to perform an oil consumption test. The vehicle was not repaired. The contact stated that he had researched online and related the failure to an engine design flaw. The contact requested that the dealer attempt to repair the engine and was refused. The contact was advised by the dealer to drive the vehicle until the engine failed and then he would be placed under consideration for a manufacturer engine replacement program. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11552931
Recall Date: Oct 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving down the interstate, the vehicle started to decelerate and the engine light started flashing. Got it to a mechanic and he started that it was a knock sensor failure P1326 code. Same as the recalls, but my vin number was not included in the recall report. Already had this vehicle in for excessive oil consumption. Paid for the dealer consumption test. They said it only burned a qt. and that was acceptable. In 1000 miles. Have done my own 1000 mile test and have been burning 1.5 or more qts. on three separate tests. Something has to be done about these engines. This is dangerous when going interstate speed and dropping to 20 mph in heavy traffic.
Corrective Action:
Driving down the interstate, the vehicle started to decelerate and the engine light started flashing. Got it to a mechanic and he started that it was a knock sensor failure P1326 code. Same as the recalls, but my vin number was not included in the recall report. Already had this vehicle in for excessive oil consumption. Paid for the dealer consumption test. They said it only burned a qt. and that was acceptable. In 1000 miles. Have done my own 1000 mile test and have been burning 1.5 or more qts. on three separate tests. Something has to be done about these engines. This is dangerous when going interstate speed and dropping to 20 mph in heavy traffic.
Additional Notes:
Driving down the interstate, the vehicle started to decelerate and the engine light started flashing. Got it to a mechanic and he started that it was a knock sensor failure P1326 code. Same as the recalls, but my vin number was not included in the recall report. Already had this vehicle in for excessive oil consumption. Paid for the dealer consumption test. They said it only burned a qt. and that was acceptable. In 1000 miles. Have done my own 1000 mile test and have been burning 1.5 or more qts. on three separate tests. Something has to be done about these engines. This is dangerous when going interstate speed and dropping to 20 mph in heavy traffic.
Mfg Campaign: 11552651
Recall Date: Oct 30, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil from engine does not cycle through the engine and instead it foams up and comes out of the top of the engine and I need to put oil in my car every week.
Corrective Action:
Oil from engine does not cycle through the engine and instead it foams up and comes out of the top of the engine and I need to put oil in my car every week.
Additional Notes:
Oil from engine does not cycle through the engine and instead it foams up and comes out of the top of the engine and I need to put oil in my car every week.
Mfg Campaign: 11552364
Recall Date: Oct 28, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Mfg Campaign: 11552074
Recall Date: Oct 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Corrective Action:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Additional Notes:
The contact owns a 2017 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V594000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next available appointment would be in February 2024. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that there were a lot of customers in front of him and the dealer would not be able to get to the vehicle until February 2024. The contact stated that the vehicle was consuming an excessive amount of engine oil and failed to start occasionally. The vehicle was not diagnosed or repaired. The failure mileage was approximately 126,000. Parts distribution disconnect
Mfg Campaign: 11552074
Recall Date: Oct 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle inadvertently decelerated and then lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to the residence. The contact stated that the vehicle jerked while driving. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC Code: P1326, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the knock sensor was previously replaced for the same issue; however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and that the vehicle was not covered under warranty. The failure mileage was 100,670.
Corrective Action:
The contact owns a 2017 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle inadvertently decelerated and then lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to the residence. The contact stated that the vehicle jerked while driving. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC Code: P1326, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the knock sensor was previously replaced for the same issue; however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and that the vehicle was not covered under warranty. The failure mileage was 100,670.
Additional Notes:
The contact owns a 2017 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle inadvertently decelerated and then lost motive power. The check engine warning light was illuminated. The contact was able to restart the vehicle and drove to the residence. The contact stated that the vehicle jerked while driving. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC Code: P1326, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the knock sensor was previously replaced for the same issue; however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and that the vehicle was not covered under warranty. The failure mileage was 100,670.
Mfg Campaign: 11551758
Recall Date: Oct 25, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine on this vehicle caught fire while the vehicle was parked and not running. It had previsouly been drive for approximately 4 hours throughout the day but at the time of the incident there were no warning dashlights present. It is currently available for inspection, however depending on the length of this invesitagion it may no longer be available as i work with my insurance company determing next steps. My safety and the safety of other were put at risk by and open flame and smoke that occured during the fire. Ultimately the Fire Department were required to put out the fire. Approximately 8 months ago the engine was replace by the dealership Summit Place Kia East in Michigan due to an open recall for a knock sensor issue. I suspect this vehicle will be a total loss.
Corrective Action:
The engine on this vehicle caught fire while the vehicle was parked and not running. It had previsouly been drive for approximately 4 hours throughout the day but at the time of the incident there were no warning dashlights present. It is currently available for inspection, however depending on the length of this invesitagion it may no longer be available as i work with my insurance company determing next steps. My safety and the safety of other were put at risk by and open flame and smoke that occured during the fire. Ultimately the Fire Department were required to put out the fire. Approximately 8 months ago the engine was replace by the dealership Summit Place Kia East in Michigan due to an open recall for a knock sensor issue. I suspect this vehicle will be a total loss.
Additional Notes:
The engine on this vehicle caught fire while the vehicle was parked and not running. It had previsouly been drive for approximately 4 hours throughout the day but at the time of the incident there were no warning dashlights present. It is currently available for inspection, however depending on the length of this invesitagion it may no longer be available as i work with my insurance company determing next steps. My safety and the safety of other were put at risk by and open flame and smoke that occured during the fire. Ultimately the Fire Department were required to put out the fire. Approximately 8 months ago the engine was replace by the dealership Summit Place Kia East in Michigan due to an open recall for a knock sensor issue. I suspect this vehicle will be a total loss.
Mfg Campaign: 11551305
Recall Date: Oct 23, 2023
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