Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 84A
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Consumer Complaints
348 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623049
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on [XXX] to upstate NY in heavy traffic on [XXX], my Jeep Wrangler 4xe lost power and showed the error message "Put vehicle in Park and shift gear" while at highway speed. I had no ability to accelerate but steering was still enabled and allowed me to pull over to the side of the road to investigate. Fortunately I was being followed by another member of my family and they provided a bit of a roadblock to allow us to navigate the traffic. At the time power was lost, the console had several warning lights including the check engine light, multiple battery system lights and others. After shutting the Jeep off, it started up again normally as if nothing had happened. I called the dealer who basically said they couldn't reproduce the issue but it had happened to others and clears on its own. Additionally, up to this point, the Jeep had several times been unable to charge in the warm summer weather with error messages Check Charging System and the Check Engine Light which I was able to clear with an OBDII scanner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623049
Recall Date: Nov 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622941
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Corrective Action:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Additional Notes:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Mfg Campaign: 11622762
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Corrective Action:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Additional Notes:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Mfg Campaign: 11622762
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Corrective Action:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Additional Notes:
The safety of this vehicle is a ticking time bomb. We are instructed not to park in or near a structure, near other vehicles, or charge it. Even if I don’t not charge it how am I supposed to park at my own home? How am I supposed to park at work? You are putting several lives at risk not to mention others vehicles, houses, businesses. I do search and rescue and have my k9 with me pretty much at all times. I am told it can ignite at anytime but it’s ok to leave my dog in? Where is the safety and concern over my highly trained k9 let alone family pet. I will never feel safe with this car again. I asked if they even replaced the battery if they could tell me it wouldn’t happen with the new battery and I could park back in my garage and they said no they couldn’t say it wouldn’t happen again.
Mfg Campaign: 11622762
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has been under an urgent recall for over a month and there is still no remedy. I cannot use the vehicle as intended due to risk of battery fire. I cannot store the vehicle near structures due to risk of battery fire. Jeep has been unresponsive to my loss of time and money related to this recall.
Corrective Action:
My vehicle has been under an urgent recall for over a month and there is still no remedy. I cannot use the vehicle as intended due to risk of battery fire. I cannot store the vehicle near structures due to risk of battery fire. Jeep has been unresponsive to my loss of time and money related to this recall.
Additional Notes:
My vehicle has been under an urgent recall for over a month and there is still no remedy. I cannot use the vehicle as intended due to risk of battery fire. I cannot store the vehicle near structures due to risk of battery fire. Jeep has been unresponsive to my loss of time and money related to this recall.
Mfg Campaign: 11622404
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000(Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622456
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Mfg Campaign: 11622459
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked and then stalled. The contact stated that while the vehicle was being parked, the engine independently revved up. Several unknown warning lights were illuminated. Additionally, the contact stated that the failure had occurred several times while his wife was driving the vehicle. The contact stated that the failure started to occur approximately six months after the vehicle was purchased. The vehicle was taken to two dealers; however, the failure could not be duplicated. The contact's wife was accused of driving the vehicle incorrectly. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 3,000. VIN tool confirms parts not available.
Mfg Campaign: 11622459
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Corrective Action:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Additional Notes:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Mfg Campaign: 11622479
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Corrective Action:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Additional Notes:
Jeep Death Wobble- car shakes violently at freeway speeds (anything over 45 mph) if even small bumps or rain ruts in road. Car is stock parts (no modifications) and has not been used off-road. First occurred at less than 18K miles- repair made by Jeep Dealer, but issue returned within 10K miles. 2nd attempt at repair was blamed by dealer on tires off-balance, however issue has continued to occur. 3rd attempt was made to meet with Service manager at dealership, however he failed to show for meeting and then did not return calls.
Mfg Campaign: 11622479
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Corrective Action:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Additional Notes:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Mfg Campaign: 11622551
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Corrective Action:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Additional Notes:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Mfg Campaign: 11622551
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Corrective Action:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Additional Notes:
This is a hybrid vehicle. I received a recall notice that the vehicle cannot be plugged in to charge or parked near any other vehicles or structures until the recall is repaired. I work at a mall, and I live in an apartment building, so this is not possible for me. It feels dangerous to own this car. I purchased it to save on gas, and now I can’t even do that for the foreseeable future. None of the local dealerships and nobody online has any information on when these parts will be available. 2 dealerships could not give me any information or assistance. I was told to fill out this form.
Mfg Campaign: 11622551
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall 95B they cant fix
Corrective Action:
Recall 95B they cant fix
Additional Notes:
Recall 95B they cant fix
Mfg Campaign: 11622126
Recall Date: Oct 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to express my serious concern regarding the unresolved safety recall 95B affecting my Jeep Wrangler. As a parent, my children’s safety is my utmost priority, and knowing that the battery—a component at risk due to this recall—is positioned directly under their seats has made me extremely uneasy. I no longer feel confident or safe driving this vehicle with them inside. Despite the recall, I have been informed there is currently no remedy available. This lack of a solution leaves me without a secure vehicle and heightens my concerns over the risks associated with continuing to drive it. Additionally, my request for a buyback has been denied, which is disheartening given the absence of an available remedy and the potential safety hazards involved. I am seeking immediate assistance and a resolution that prioritizes the safety of my family.
Corrective Action:
I am writing to express my serious concern regarding the unresolved safety recall 95B affecting my Jeep Wrangler. As a parent, my children’s safety is my utmost priority, and knowing that the battery—a component at risk due to this recall—is positioned directly under their seats has made me extremely uneasy. I no longer feel confident or safe driving this vehicle with them inside. Despite the recall, I have been informed there is currently no remedy available. This lack of a solution leaves me without a secure vehicle and heightens my concerns over the risks associated with continuing to drive it. Additionally, my request for a buyback has been denied, which is disheartening given the absence of an available remedy and the potential safety hazards involved. I am seeking immediate assistance and a resolution that prioritizes the safety of my family.
Additional Notes:
I am writing to express my serious concern regarding the unresolved safety recall 95B affecting my Jeep Wrangler. As a parent, my children’s safety is my utmost priority, and knowing that the battery—a component at risk due to this recall—is positioned directly under their seats has made me extremely uneasy. I no longer feel confident or safe driving this vehicle with them inside. Despite the recall, I have been informed there is currently no remedy available. This lack of a solution leaves me without a secure vehicle and heightens my concerns over the risks associated with continuing to drive it. Additionally, my request for a buyback has been denied, which is disheartening given the absence of an available remedy and the potential safety hazards involved. I am seeking immediate assistance and a resolution that prioritizes the safety of my family.
Mfg Campaign: 11622095
Recall Date: Oct 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
B9A recall (NHTSA 23V-787). Remedy: " Park the vehicle outside. Please note my house is in Colorado [XXX] on the edge of a National Forest with 100,000 acres of National Forest. What happens if the forest catches on fire. This should be a NO DRIVE Recall. I am FURIOUS. I have tried to get JEEP customer care and they don't answer the phone....I have called your help line...and do not get a call back. This is simply not okay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
B9A recall (NHTSA 23V-787). Remedy: " Park the vehicle outside. Please note my house is in Colorado [XXX] on the edge of a National Forest with 100,000 acres of National Forest. What happens if the forest catches on fire. This should be a NO DRIVE Recall. I am FURIOUS. I have tried to get JEEP customer care and they don't answer the phone....I have called your help line...and do not get a call back. This is simply not okay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
B9A recall (NHTSA 23V-787). Remedy: " Park the vehicle outside. Please note my house is in Colorado [XXX] on the edge of a National Forest with 100,000 acres of National Forest. What happens if the forest catches on fire. This should be a NO DRIVE Recall. I am FURIOUS. I have tried to get JEEP customer care and they don't answer the phone....I have called your help line...and do not get a call back. This is simply not okay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621974
Recall Date: Oct 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Corrective Action:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Additional Notes:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Mfg Campaign: 11621605
Recall Date: Oct 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Corrective Action:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Additional Notes:
Recall- 95B - Hight Voltage Battery, there is no fix for the problem at the present time. Now the vehicle can no longer be charges and must run on gasoline. The vehicle was purchased with the intention of using the battery to go to and from work on a single charge. The vehicle can no longer be charged or parked in our garage due to potential fire risk.
Mfg Campaign: 11621605
Recall Date: Oct 23, 2024
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