Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 84A
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Consumer Complaints
348 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Mfg Campaign: 11536270
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Mfg Campaign: 11536270
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated that the vehicle rooftop was made of fiber glass that dropped on the vehicle occupants while driving. The contact stated that the fiber glass could cause health issues if inhaled. The contact stated that the dealer had replaced the rooftop once, and the freedom panels twice; however, the failure persisted as the replacement parts were made of the same materials. The contact stated that the dealer informed him that the top was made from trust and bonded fiber glass. Additionally, the contact stated while driving 40-60 MPH, the steering wheel was shuddering back and forth, causing the vehicle to vibrate and to sway. The contact also stated that while driving at highway speeds, the vehicle pulled to the left side. The contact turned the steering to the right in order to keep the vehicle in the lane. There was no warning light illuminated. The vehicle was taken to the dealer, where the steering wheel was realigned twice; however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 400.
Mfg Campaign: 11536270
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on Highway when the dashboard prompted me to park and slow down. I lost power on the engine and have to pull over to the side to restart the engine. I have enough fuel but not EV battery left.
Corrective Action:
I was driving on Highway when the dashboard prompted me to park and slow down. I lost power on the engine and have to pull over to the side to restart the engine. I have enough fuel but not EV battery left.
Additional Notes:
I was driving on Highway when the dashboard prompted me to park and slow down. I lost power on the engine and have to pull over to the side to restart the engine. I have enough fuel but not EV battery left.
Mfg Campaign: 11535292
Recall Date: Jul 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Corrective Action:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Additional Notes:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Mfg Campaign: 11535293
Recall Date: Jul 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Corrective Action:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Additional Notes:
Intermitent severe shaking in steering wheel "Death Wobble". This happen around 10 times now and still dealer dont know how to fix it. During the event it cause you to panic and potential accident.
Mfg Campaign: 11535293
Recall Date: Jul 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Corrective Action:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Additional Notes:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Mfg Campaign: 11535124
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Corrective Action:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Additional Notes:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Mfg Campaign: 11535124
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Corrective Action:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Additional Notes:
My vehicle suddenly shut down while at freeway speeds on a 5 lane freeway. I could not get the vehicle restarted. There were no warnings to indicate of a potential problem. I experienced an extremely unsafe situation.
Mfg Campaign: 11535124
Recall Date: Jul 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Jeep Wrangler. The contact stated while entering the vehicle, the contact smelled an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was also taken to another dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2.
Corrective Action:
The contact owns a 2023 Jeep Wrangler. The contact stated while entering the vehicle, the contact smelled an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was also taken to another dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2.
Additional Notes:
The contact owns a 2023 Jeep Wrangler. The contact stated while entering the vehicle, the contact smelled an abnormal odor inside the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was also taken to another dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2.
Mfg Campaign: 11534837
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Corrective Action:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Additional Notes:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Mfg Campaign: 11534041
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Corrective Action:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Additional Notes:
I'll start by stating that I currently have two Jeep Wrangler JL models that are identical, a 2020 and the one that I'm contacting you about the 2023. There is a safety issue with the 2023 where the vehicle programming causes the engine to rev itself to around 2,800 RPM's upon a cold start. This is after the engine has warmed up to operating temperature at idle. So the safety complaint is that as I begin to drive the vehicle in a parking lot with pedestrians in it, the vehicle will auto rev while in gear causing excessive and unsafe speeds in that situation. My identical 2020 Jeep Wrangler does not and never has done this. I strongly suspect that this is an emissions compliance programming issue with the software to heat up the catalytic convertor. Whatever their reasoning for doing this it's still an unsafe vehicle feature, one that multiple other owners have stated that they are having the same issue. I have reached out to FCA to no avail, case# 86685993. I do look forward to hearing from you and hope that with your assistance we can get this safety issue figured out. Thank you!
Mfg Campaign: 11534041
Recall Date: Jul 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Corrective Action:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Additional Notes:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Mfg Campaign: 11533887
Recall Date: Jul 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Corrective Action:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Additional Notes:
While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.
Mfg Campaign: 11533887
Recall Date: Jul 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Corrective Action:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Additional Notes:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Mfg Campaign: 11532551
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Corrective Action:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Additional Notes:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Mfg Campaign: 11532551
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Corrective Action:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Additional Notes:
Brand new 2023 wrangler with 600 miles on it that I’ve had for 4 days and the engine completely cut off on the busy highway with my whole family in the car. Message appeared on the screen stating “performance limited, service charging system”. We were eventually able to get the engine on again by turning the car off and on which was incredibly dangerous in the middle of a very busy highway. We are very very lucky that this did not all result in a serious accident
Mfg Campaign: 11532551
Recall Date: Jul 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Corrective Action:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Additional Notes:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Mfg Campaign: 11532479
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Corrective Action:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Additional Notes:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Mfg Campaign: 11532479
Recall Date: Jul 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Corrective Action:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Additional Notes:
Car just died while driving about 30mph in all electric mode. Charge fault error came on. Loss of steering and brakes. Able to coast to stop. Placed car in e save mode to start engine, was able to get home.
Mfg Campaign: 11532479
Recall Date: Jul 15, 2023
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