Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Corrective Action:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Additional Notes:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Mfg Campaign: 11640781
Recall Date: Feb 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Corrective Action:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Additional Notes:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Mfg Campaign: 11640781
Recall Date: Feb 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Corrective Action:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Additional Notes:
While braking (in hybrid mode, with max regen braking on), the car begins to lurch forward with significant force as it comes to a stop. This seems to be an issue with max regen, as acceleration and braking is overall much smoother with the feature off. This has happened sometimes before, but is difficult to replicate on demand. No warning lights on dash, and has not been confirmed by a dealer. There were no warning lights or messages, and has happened since purchase of the vehicle in June 2022. This instance was so severe that the vehicle almost crashed into the house, as i was pulling into the driveway and braking. Upon researching online, others have reported this issue, with some involved in motor vehicle crashes because of it. Clearly a safety issue that requires attention.
Mfg Campaign: 11640781
Recall Date: Feb 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Corrective Action:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Additional Notes:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Mfg Campaign: 11636111
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Corrective Action:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Additional Notes:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Mfg Campaign: 11636111
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Corrective Action:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Additional Notes:
My Jeep began experiencing a death wobble going about 65 mph . When driving at 65 mph and went over a bump on the roadway my vehicle’s steering and suspension began shaking violently and almost caused an accident. Anytime the vehicle was cranked up the throttle was elevated and stayed elevated till for 10 mins and you can not drive for 20 mins because the throttle would stick wide open and unable to lower . The exhaust has a backfire upon acceleration as well. The exhaust system is ran underneath the gas tank which I believe is a hazard . There is a ticking and knocking noise in the engine as well.
Mfg Campaign: 11636111
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The exhaust system is ran underneath the gas tank . I am concerned that if I’m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.
Corrective Action:
The exhaust system is ran underneath the gas tank . I am concerned that if I’m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.
Additional Notes:
The exhaust system is ran underneath the gas tank . I am concerned that if I’m involved in a rear end accident that it may cause an explosion such as what has happened to previous jeeps that had the exhaust system ran underneath the gas tank.
Mfg Campaign: 11636113
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Corrective Action:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Additional Notes:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Mfg Campaign: 11635543
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Corrective Action:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Additional Notes:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Mfg Campaign: 11635543
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Corrective Action:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Additional Notes:
I was driving in the middle lane on I96 west when the dashboard lite up fully every light alerting me of every possible thing that needs attention known to man. This isn’t the first time this has happened but it is was the first time on the highway. I attempted to move the steering wheel which wasn’t working-I’m guessing the power steering wasn’t working, I slowly moved to the far right lane and managed to exit the freeway actually “‘manhandling” the steering wheel to make the vehicle turn in either direction. Needless to say I was beyond scared of what was gonna happen next. I made it to a grocery store parking lot and called for towing back to the dealer. This vehicle was just at the dealer the previous week for the dashboard lighting up in the same way but I didn’t drive it anywhere since I couldn’t turn the wheel that time either. The dealer told me it was a fluke and sent me on my way. This vehicle is two yrs old and has only been serviced by the dealer for oil changes and tire rotations. After doing some research, I’ve read that other owners of Jeep wranglers have had similar problems going as far back as 2018! I can’t possibly be the only to report this issue. If I lost control of the vehicle due to power steering issues and sensor/computer failures what would happen to me? Would I be dead? Would I kill other people on the road? How would I ever be able to prove this is the vehicle and not me? This is an issue that needs to be looked at deeper. My vehicle is still at the dealership. It’s only two yrs old and has 40,000 miles. I need someone to look into this problem before something horrible happens to someone. Unfortunately my daughter also has a jeep wrangler and I hope she can stay calm if something like this happens to her on the freeway.
Mfg Campaign: 11635543
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had the 95B battery recall performed at my Jeep Dealer and 2 days later I had a sudden loss of power and and sudden breakdown of the vehicle requiring towing to the Jeep dealer (Orlando Chrysler Dodge Jeep Ram in Orlando, FL 4101 W Colonial Dr, Orlando, FL 32808 Phone: (407) 299-1120) on [XXX]. They have not been able to give us any answers other than the hybrid battery needs replacement and over 2 weeks later they are giving us no answers or solutions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I had the 95B battery recall performed at my Jeep Dealer and 2 days later I had a sudden loss of power and and sudden breakdown of the vehicle requiring towing to the Jeep dealer (Orlando Chrysler Dodge Jeep Ram in Orlando, FL 4101 W Colonial Dr, Orlando, FL 32808 Phone: (407) 299-1120) on [XXX]. They have not been able to give us any answers other than the hybrid battery needs replacement and over 2 weeks later they are giving us no answers or solutions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I had the 95B battery recall performed at my Jeep Dealer and 2 days later I had a sudden loss of power and and sudden breakdown of the vehicle requiring towing to the Jeep dealer (Orlando Chrysler Dodge Jeep Ram in Orlando, FL 4101 W Colonial Dr, Orlando, FL 32808 Phone: (407) 299-1120) on [XXX]. They have not been able to give us any answers other than the hybrid battery needs replacement and over 2 weeks later they are giving us no answers or solutions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634832
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I first encountered the “death wobble” at 18,000 miles. It happened to both me and my husband within a hundred miles of each incident. I took my car in for an oil change and talked to the technician and he said that he could try the fix that Jeep put forth to attempt to fix it, but it never really fixed the issue. Well, it was not that bad and happened infrequently and life moves on. Fast forward to about 30,000 miles, the last month and now the wobble happens any time I’m at speeds over 60 and hit a tiny bump in the road. Last night, it threw me into the lane next to me and if there had been a car there, it would have been terrible accident. I drove home at 50mph on the freeway! It was terrifying. I am taking it to the dealership tomorrow and I’ll see what they have to say now. This is so dangerous and scary. It need to be corrected.
Corrective Action:
I first encountered the “death wobble” at 18,000 miles. It happened to both me and my husband within a hundred miles of each incident. I took my car in for an oil change and talked to the technician and he said that he could try the fix that Jeep put forth to attempt to fix it, but it never really fixed the issue. Well, it was not that bad and happened infrequently and life moves on. Fast forward to about 30,000 miles, the last month and now the wobble happens any time I’m at speeds over 60 and hit a tiny bump in the road. Last night, it threw me into the lane next to me and if there had been a car there, it would have been terrible accident. I drove home at 50mph on the freeway! It was terrifying. I am taking it to the dealership tomorrow and I’ll see what they have to say now. This is so dangerous and scary. It need to be corrected.
Additional Notes:
I first encountered the “death wobble” at 18,000 miles. It happened to both me and my husband within a hundred miles of each incident. I took my car in for an oil change and talked to the technician and he said that he could try the fix that Jeep put forth to attempt to fix it, but it never really fixed the issue. Well, it was not that bad and happened infrequently and life moves on. Fast forward to about 30,000 miles, the last month and now the wobble happens any time I’m at speeds over 60 and hit a tiny bump in the road. Last night, it threw me into the lane next to me and if there had been a car there, it would have been terrible accident. I drove home at 50mph on the freeway! It was terrifying. I am taking it to the dealership tomorrow and I’ll see what they have to say now. This is so dangerous and scary. It need to be corrected.
Mfg Campaign: 11634985
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11634556
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at undisclosed speeds and driving over a bump in the roadway or a pothole, the vehicle experienced a death wobble. No warning light was illuminated. The contact regained control of the vehicle and continued driving. The vehicle was taken to the dealer and was inspected by a technician who noticed an abnormal play in the steering wheel. The inner and outer drag link and steering wheel were adjusted, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11634556
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633817
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I bought a 2022 Jeep wrangler 392 from Ron Tonkin Jeep in Milwaukie, OR. It was certified pre owned and still under full manufacturer warranty. I drove the car for one day then parked it at Portland airport before flying to Chicago. A week later while still out of town, I received a call from the parking lot manager that my car spontaneously caught on fire last night and violently burned also damaging 3 cars near it. The fire department came and put out the fire and said the fire was caused by “mechanical failure, malfunction”. Jeep has refused to cover this claim because they said the cause of the fire cannot be determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633817
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle tends to lurch/jerk forward during various driving scenarios. The most frightening is when you are approaching a stop light/sign, and there is a car in front of you when this happens. I have had several experiences of almost hitting the vehicle at the light/stop sign.
Corrective Action:
The vehicle tends to lurch/jerk forward during various driving scenarios. The most frightening is when you are approaching a stop light/sign, and there is a car in front of you when this happens. I have had several experiences of almost hitting the vehicle at the light/stop sign.
Additional Notes:
The vehicle tends to lurch/jerk forward during various driving scenarios. The most frightening is when you are approaching a stop light/sign, and there is a car in front of you when this happens. I have had several experiences of almost hitting the vehicle at the light/stop sign.
Mfg Campaign: 11633385
Recall Date: Dec 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2022 Jeep 4xe Rubicon, 13,000 Miles - At about 5,000 miles I first noticed an occasional wobble in the front end at speeds around 50mph or above. The wobble has progressively gotten worse and at around 9,000 miles has developed into a full blown "death wobble". At 60mph or above it is most likely to happen. When is does happen it is started by a small bump or depression (smaller than a pothole will do it) the front end of the vehicle shakes violently and the only way to stop it is to let my foot off of the gas and let it coast. At around 40mph it will stop. Hitting the brakes increases the shaking. This is scary and unpleasant and causes confusion to drivers who are behind as I try to make my way to the side of the road. I took it to the dealership and they balanced the tires and charged me $120.00. This improved it for about 2 weeks and then the wobble returned just as before.
Corrective Action:
2022 Jeep 4xe Rubicon, 13,000 Miles - At about 5,000 miles I first noticed an occasional wobble in the front end at speeds around 50mph or above. The wobble has progressively gotten worse and at around 9,000 miles has developed into a full blown "death wobble". At 60mph or above it is most likely to happen. When is does happen it is started by a small bump or depression (smaller than a pothole will do it) the front end of the vehicle shakes violently and the only way to stop it is to let my foot off of the gas and let it coast. At around 40mph it will stop. Hitting the brakes increases the shaking. This is scary and unpleasant and causes confusion to drivers who are behind as I try to make my way to the side of the road. I took it to the dealership and they balanced the tires and charged me $120.00. This improved it for about 2 weeks and then the wobble returned just as before.
Additional Notes:
2022 Jeep 4xe Rubicon, 13,000 Miles - At about 5,000 miles I first noticed an occasional wobble in the front end at speeds around 50mph or above. The wobble has progressively gotten worse and at around 9,000 miles has developed into a full blown "death wobble". At 60mph or above it is most likely to happen. When is does happen it is started by a small bump or depression (smaller than a pothole will do it) the front end of the vehicle shakes violently and the only way to stop it is to let my foot off of the gas and let it coast. At around 40mph it will stop. Hitting the brakes increases the shaking. This is scary and unpleasant and causes confusion to drivers who are behind as I try to make my way to the side of the road. I took it to the dealership and they balanced the tires and charged me $120.00. This improved it for about 2 weeks and then the wobble returned just as before.
Mfg Campaign: 11633150
Recall Date: Dec 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Corrective Action:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Additional Notes:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Mfg Campaign: 11632771
Recall Date: Dec 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Corrective Action:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Additional Notes:
Dec 23 took mine in for recall service. Had no issues prior to having this done. Pick up the same day. Was told passed the drive test. Drove to work Dec 24th (26 miles round trip) no issues. Did not drive on Christmas. Placed it to charge that night, for drive to work the 26th. Noticed it did not charge completely. On the way in to work service light came on. Time to leave work, it would not start. Dash had the service charging station. Waited a few minutes. Then it did finally start. Tried to place it in esave. It would not go. Regeneration went off. It drove horrible. Slow acceleration, especially from a complete stop. Got it home and had it towed to a different dealership that had performed the update. Was told a module is bad and they are keeping it until the 30th to check for other issues. They said as a precaution to ensure I was safe on the road. Terrifying experience.
Mfg Campaign: 11632771
Recall Date: Dec 27, 2024
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