Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 92A
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 53A
Recall Date: Apr 27, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z71
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chryler (FCA US, LLC) is recalling certain 2022 Jeep Wrangler vehicles. The side marker lights may not function due to an incompatible tail light assembly wiring harness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z43
Recall Date: May 12, 2022
Consumer Complaints
438 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Corrective Action:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Additional Notes:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Mfg Campaign: 11474836
Recall Date: Jul 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Corrective Action:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Additional Notes:
During routine driving at highway speed, the vehicle’s electronic stability control (ESC) warning light illuminated on the dashboard. Within seconds, the vehicles check engine light (CEL) also illuminated. At that point, the vehicle stalled without battery or engine power via any internal combustion or battery power. I was able to safely coast the vehicle to the side of the road narrowly avoiding any accident. I shut off the vehicle hoping this was some sort of electronic error since the vehicle only had 800 miles. However, when restarting the vehicle, both warning lights still remained illuminated and would not clear. I was able to successfully have the vehicle taken back to my home while inoperable. I began researching various forums pertaining to the Jeep 4XE with many owners claiming the vehicle has fuse seating issues. Upon inspecting the fuse box, nearly 15 fuses were improperly seated. Once seated by me, I was able to start the vehicle and the ESC and CEL light cleared and normal vehicle operations now exist. My wife and I live in permanent fear that this type of vehicle will stall again and we will be unable to dodge traffic to coast to the shoulder. Please investigate this troubling concern on this vehicle model. Thank you. The vehicle and components are available for inspection. The incident has not been replicated and a dealer has not seen the vehicle yet.
Mfg Campaign: 11474836
Recall Date: Jul 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My vehicles check engine light went on for the first time with approximately 2,286 miles driven on the brand new car. The dealer indicated is was a "coolant issue" but did not provide any additional information. I dropped off my vehicle for repair on 4/25/22 at my local dealer. The vehicle was not fixed until 5/4/22. The check engine light went on for a second time on 5/29/22. When taking the vehicle to my local auto store the report indicated another "coolant" issue. This should not be happening on a new car with less than 4,000 miles on it and 3 months old. This issue has been confirmed by Liberty Chrysler, Dodge, Jeep and Ram located at 1000 E Park Avenue, Libertyville Illinois 60048. I am concerned for several reasons. (1) This could be a sign of additional issues, especially with under 5,000 miles on the vehicle. (2) I am concerned that unless this issue is fixed completely by Jeep the vehicle is at risk for serious malfunction while driving which would put the safety of myself along with anyone driving or in the vehicle at risk for a serious accident and even the possibility of death. (3) I am also concerned that continuous coolant malfunctions will put the engine block at risk which would be a serious safety and financial issue. The more stress on the engine and components the lifespan of the vehicle could be diminished and resale value severely affected. There were not indications of anything wrong with the vehicle prior to the check engine light coming on both instances. The vehicle is available for inspections upon request.
Corrective Action:
My vehicles check engine light went on for the first time with approximately 2,286 miles driven on the brand new car. The dealer indicated is was a "coolant issue" but did not provide any additional information. I dropped off my vehicle for repair on 4/25/22 at my local dealer. The vehicle was not fixed until 5/4/22. The check engine light went on for a second time on 5/29/22. When taking the vehicle to my local auto store the report indicated another "coolant" issue. This should not be happening on a new car with less than 4,000 miles on it and 3 months old. This issue has been confirmed by Liberty Chrysler, Dodge, Jeep and Ram located at 1000 E Park Avenue, Libertyville Illinois 60048. I am concerned for several reasons. (1) This could be a sign of additional issues, especially with under 5,000 miles on the vehicle. (2) I am concerned that unless this issue is fixed completely by Jeep the vehicle is at risk for serious malfunction while driving which would put the safety of myself along with anyone driving or in the vehicle at risk for a serious accident and even the possibility of death. (3) I am also concerned that continuous coolant malfunctions will put the engine block at risk which would be a serious safety and financial issue. The more stress on the engine and components the lifespan of the vehicle could be diminished and resale value severely affected. There were not indications of anything wrong with the vehicle prior to the check engine light coming on both instances. The vehicle is available for inspections upon request.
Additional Notes:
My vehicles check engine light went on for the first time with approximately 2,286 miles driven on the brand new car. The dealer indicated is was a "coolant issue" but did not provide any additional information. I dropped off my vehicle for repair on 4/25/22 at my local dealer. The vehicle was not fixed until 5/4/22. The check engine light went on for a second time on 5/29/22. When taking the vehicle to my local auto store the report indicated another "coolant" issue. This should not be happening on a new car with less than 4,000 miles on it and 3 months old. This issue has been confirmed by Liberty Chrysler, Dodge, Jeep and Ram located at 1000 E Park Avenue, Libertyville Illinois 60048. I am concerned for several reasons. (1) This could be a sign of additional issues, especially with under 5,000 miles on the vehicle. (2) I am concerned that unless this issue is fixed completely by Jeep the vehicle is at risk for serious malfunction while driving which would put the safety of myself along with anyone driving or in the vehicle at risk for a serious accident and even the possibility of death. (3) I am also concerned that continuous coolant malfunctions will put the engine block at risk which would be a serious safety and financial issue. The more stress on the engine and components the lifespan of the vehicle could be diminished and resale value severely affected. There were not indications of anything wrong with the vehicle prior to the check engine light coming on both instances. The vehicle is available for inspections upon request.
Mfg Campaign: 11466666
Recall Date: May 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Purchased brand new 392 Jeep Wrangler with second set of factory doors. Unfortunately, water will come through when it rains. This is a hazard for electronics, mold, etc. Took to dealer, who was unable to fix, but acknowledged defect.
Corrective Action:
Purchased brand new 392 Jeep Wrangler with second set of factory doors. Unfortunately, water will come through when it rains. This is a hazard for electronics, mold, etc. Took to dealer, who was unable to fix, but acknowledged defect.
Additional Notes:
Purchased brand new 392 Jeep Wrangler with second set of factory doors. Unfortunately, water will come through when it rains. This is a hazard for electronics, mold, etc. Took to dealer, who was unable to fix, but acknowledged defect.
Mfg Campaign: 11465680
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Corrective Action:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Additional Notes:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Mfg Campaign: 11465657
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Corrective Action:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Additional Notes:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Mfg Campaign: 11465657
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Corrective Action:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Additional Notes:
Driving 25 to 30mph, car completely died and the D on the gear shift started blinking. Unable to get to side of road due to traffic. My husband and I were at risk of being rear ended as the car died without any warning. There was also a large CLUNK sound when it died.
Mfg Campaign: 11465657
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just bought this vehicle new less than two weeks ago. The, Service Shifter, message started the day after purchase. I took back to the dealership today. Before getting home "Service Shifter" message happened twice. I am taking it back again tomorrow and they are giving me a rental and are going to look into it more thoroughly. After researching this message I have found that it is very common and has led to vehicles going into neutral while driving.
Corrective Action:
I just bought this vehicle new less than two weeks ago. The, Service Shifter, message started the day after purchase. I took back to the dealership today. Before getting home "Service Shifter" message happened twice. I am taking it back again tomorrow and they are giving me a rental and are going to look into it more thoroughly. After researching this message I have found that it is very common and has led to vehicles going into neutral while driving.
Additional Notes:
I just bought this vehicle new less than two weeks ago. The, Service Shifter, message started the day after purchase. I took back to the dealership today. Before getting home "Service Shifter" message happened twice. I am taking it back again tomorrow and they are giving me a rental and are going to look into it more thoroughly. After researching this message I have found that it is very common and has led to vehicles going into neutral while driving.
Mfg Campaign: 11465232
Recall Date: May 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Corrective Action:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Additional Notes:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Mfg Campaign: 11460309
Recall Date: Apr 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Corrective Action:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Additional Notes:
Vehicle purchased with 12 miles on it, drove it home and parked and locked it. Later in the evening when I went to get into the vehicle the key fob would not unlock the vehicle. Went to unlock it with the key and anti theft was engaged. Received multiple messages from Sirius Guardian stating our vehicle was stolen. Unable to shut the alarm off, unlock or lock the vehicle, or start the vehicle. No warning deployed on UConnect, just through Guardian but the vehicle is immovable and inoperable. Vehicle is currently at the dealership.
Mfg Campaign: 11460309
Recall Date: Apr 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Corrective Action:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Additional Notes:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Mfg Campaign: 11457580
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Corrective Action:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Additional Notes:
While coasting or braking, message appears stating Performance limited service fuel system. Fuel economy is affected, as well.
Mfg Campaign: 11457580
Recall Date: Mar 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Corrective Action:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Additional Notes:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Mfg Campaign: 11457504
Recall Date: Mar 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Corrective Action:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Additional Notes:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Mfg Campaign: 11457504
Recall Date: Mar 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Corrective Action:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Additional Notes:
The Wrangler accelerated while doing regenerative braking or while my foot was on the brake. This caused it to hit a building. It is available for inspection. My safety and my child's safety was put at risk when contact was made with a building. Those inside the building were also at risk. The problem has not been reproduced yet as the incident just happened. The vehicle was towed to a dealer. Insurance will be inspecting. Police were called to scene of accident. I will file a claim with Jeep as well. I was running it in full electric mode and I don't remember any issues. The vehicle was just re wired as well.
Mfg Campaign: 11457504
Recall Date: Mar 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Corrective Action:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Additional Notes:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Mfg Campaign: 11455370
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Corrective Action:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Additional Notes:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Mfg Campaign: 11455370
Recall Date: Mar 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Corrective Action:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Additional Notes:
On 03/03/2022 I purchase a new 2door jeep wrangler s 2022 at the Victoria dealership in Texas. During the test drive, while driving on the highway at 70 mph, I expressed my concern about the steering wheel acting out and feeling loose. It was a very short drive. The dealership personnel reassured me that everything was fine with the car and I would be safe while driving it. I was ready to drive back home to Corpus Christi. Unfortunately, the 140 mi ride turned into a nightmare. After speeding to 60 mph on the highway, the car started acting weird. The wheel felt loose, the steering not under control. The next curve on the road, and I completely lost control over the car; the car just went into the right lane, and I was lucky the truck behind managed to stop. And then it happened again when I was slowing down. I had to stop to calm down. I was shaking and was scared to keep driving home. It took me over 3 hours to get home—the most extended 3 hours ever. I kept the speed 50 mph and below the whole time, and my sister was driving behind me. On 03/05/2022 the vehicle was at the dealership in Corpus Christi to be checked and the problem fixed. They test drove it, find a wobble when hitting a bump, changed a part. The main problem of the loose steering wheel hasn't been fixed. At higher speeds the wheel goes left and right, and the car does not follow; I don't have control of the vehicle and it goes into the right lane on its own. Very unsafe!
Mfg Campaign: 11455370
Recall Date: Mar 5, 2022
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