Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Corrective Action:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Additional Notes:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Mfg Campaign: 11656789
Recall Date: Apr 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I was driving off the lot entering the interstate when the steering started wobbling and pulling upon accelerating and likely hitting a bump. Took back to dealership and 2 mechanics drove it and one with me in which nothing really happened compared to the surprising first incident. They are not a Jeep dealership but reassured me all normal for Jeep but will do whatever it takes to make right. Could ask them to replace damper or tracking rod but what if not the problem. I have 2 weeks to decide what to do. Otherwise it has been great but I know there was a recall on certain jeeps “death wobbles” it was certainly scary.
Corrective Action:
I was driving off the lot entering the interstate when the steering started wobbling and pulling upon accelerating and likely hitting a bump. Took back to dealership and 2 mechanics drove it and one with me in which nothing really happened compared to the surprising first incident. They are not a Jeep dealership but reassured me all normal for Jeep but will do whatever it takes to make right. Could ask them to replace damper or tracking rod but what if not the problem. I have 2 weeks to decide what to do. Otherwise it has been great but I know there was a recall on certain jeeps “death wobbles” it was certainly scary.
Additional Notes:
I was driving off the lot entering the interstate when the steering started wobbling and pulling upon accelerating and likely hitting a bump. Took back to dealership and 2 mechanics drove it and one with me in which nothing really happened compared to the surprising first incident. They are not a Jeep dealership but reassured me all normal for Jeep but will do whatever it takes to make right. Could ask them to replace damper or tracking rod but what if not the problem. I have 2 weeks to decide what to do. Otherwise it has been great but I know there was a recall on certain jeeps “death wobbles” it was certainly scary.
Mfg Campaign: 11654347
Recall Date: Apr 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Corrective Action:
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Additional Notes:
Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started. Multiple software updates have been attempted, but the issue persists unchanged. This defect prevents reliable hands-free phone operation, which is critical for safe driving. My wife uses this vehicle daily to transport our children to school, and the lack of a functional hands-free system forces her to either forgo phone use entirely or risk distracted driving, violating Georgia’s hands-free law (O.C.G.A. § 40-6-241), which prohibits holding a phone while driving. This malfunction endangers my family and other road users, as it compromises the driver’s ability to communicate safely in emergencies or navigate without distraction. Repair History: * Initial Defect: Radio 1 shorted and drained the battery; replaced with Radio 2 (date unknown, within first year of ownership). * Ongoing Issue: Radio 2’s Bluetooth has required re-pairing every drive since installation, despite multiple dealer visits and software updates. * Recent Action: Dropped off vehicle on April 11, 2025, at Rick Hendrick Duluth (mileage: 48,177). Dealer staff (Heather Kratky and Matt Otis) stated Jeep has not authorized a fix and considers the issue unresolvable, leaving the defect unaddressed. * Mopar Escalation: Escalated to Mopar. Safety Impact: The persistent Bluetooth failure eliminates hands-free capability, a standard safety feature in modern vehicles. This defect directly contributes to distracted driving risks, particularly in a family vehicle used for school transportation.
Mfg Campaign: 11654127
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Extreme steering wobble at speeds over 65 mph when hitting bumps on the highway. First time was with about 20,000 miles didn’t not know what it was, and it stopped after slowing down. After more times this happened I want to the dealer my warranty was expired and the want to replace the steering stabilizer to start. This problem now happens about every 5 miles on the highway and I fear losing control so I don’t drive over 65 mph with this vehicle. What can be done to fix this
Corrective Action:
Extreme steering wobble at speeds over 65 mph when hitting bumps on the highway. First time was with about 20,000 miles didn’t not know what it was, and it stopped after slowing down. After more times this happened I want to the dealer my warranty was expired and the want to replace the steering stabilizer to start. This problem now happens about every 5 miles on the highway and I fear losing control so I don’t drive over 65 mph with this vehicle. What can be done to fix this
Additional Notes:
Extreme steering wobble at speeds over 65 mph when hitting bumps on the highway. First time was with about 20,000 miles didn’t not know what it was, and it stopped after slowing down. After more times this happened I want to the dealer my warranty was expired and the want to replace the steering stabilizer to start. This problem now happens about every 5 miles on the highway and I fear losing control so I don’t drive over 65 mph with this vehicle. What can be done to fix this
Mfg Campaign: 11653332
Recall Date: Apr 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the vehicle was sluggish and was shaking abnormally. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that an unknown recall repair was performed two years prior, including the replacement of the battery. In addition, the contact stated that in November 2024, the vehicle was taken to the dealer because the battery was not charging. The manufacturer was made aware of the failure and a case was filed twice; however, the cases were closed. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the vehicle was sluggish and was shaking abnormally. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that an unknown recall repair was performed two years prior, including the replacement of the battery. In addition, the contact stated that in November 2024, the vehicle was taken to the dealer because the battery was not charging. The manufacturer was made aware of the failure and a case was filed twice; however, the cases were closed. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. The vehicle was started, and the vehicle was driven to the residence. The contact stated that the vehicle was sluggish and was shaking abnormally. The vehicle was towed to the dealer where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact stated that an unknown recall repair was performed two years prior, including the replacement of the battery. In addition, the contact stated that in November 2024, the vehicle was taken to the dealer because the battery was not charging. The manufacturer was made aware of the failure and a case was filed twice; however, the cases were closed. The failure mileage was approximately 20,000.
Mfg Campaign: 11648705
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647767
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647767
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was in Fort Lauderdale, FL for vacation with my 2 friends. I was driving for about 20-30 minutes on the road, got on the highway and noticed a rubber smell. I got off the highway. I still noticed the smell did not go away. So I opened the windows & turned off the AC. Then I saw white smoke coming from the vents and smoke coming from the right side of the hood, in front of the passenger side. I proceeded to pull over and parked the car. We exit the car & saw smoke/flames coming from the right passenger side & underneath the car. I called 911. There were no warnings or indications on my dashboard that something was wrong. I got my car serviced a month prior to this fire at a certified Jeep dealership. My car was deemed a total loss by my insurance. This was completely a safety hazard to myself, two friends and the public. Luckily, there was a fire department just a few buildings down. They arrived shortly after the 911 call and put out the fire, preventing further damage to the surroundings. It was terrifying but thankfully we are all safe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11647767
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Excessive front end wobble at highway speeds. Car shakes violently until you are able to slow down.
Corrective Action:
Excessive front end wobble at highway speeds. Car shakes violently until you are able to slow down.
Additional Notes:
Excessive front end wobble at highway speeds. Car shakes violently until you are able to slow down.
Mfg Campaign: 11647769
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that upon accelerating on a main street to 55 MPH, the vehicle started wobbling excessively. The contact continued to drive the vehicle with caution. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that upon accelerating on a main street to 55 MPH, the vehicle started wobbling excessively. The contact continued to drive the vehicle with caution. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that upon accelerating on a main street to 55 MPH, the vehicle started wobbling excessively. The contact continued to drive the vehicle with caution. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
Mfg Campaign: 11647411
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
At 10,400 miles a safety recall was performed on clutch for manual transmission. The dealership replaced clutch bearing, clutch press kit, and other clutch components. After 800 miles were driven (11,200 total miles on vehicle) and after the recall service, the clutch went out again while driving. Dealership is telling me the slave cylinder went out and will need to be replaced.
Corrective Action:
At 10,400 miles a safety recall was performed on clutch for manual transmission. The dealership replaced clutch bearing, clutch press kit, and other clutch components. After 800 miles were driven (11,200 total miles on vehicle) and after the recall service, the clutch went out again while driving. Dealership is telling me the slave cylinder went out and will need to be replaced.
Additional Notes:
At 10,400 miles a safety recall was performed on clutch for manual transmission. The dealership replaced clutch bearing, clutch press kit, and other clutch components. After 800 miles were driven (11,200 total miles on vehicle) and after the recall service, the clutch went out again while driving. Dealership is telling me the slave cylinder went out and will need to be replaced.
Mfg Campaign: 11646180
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Mfg Campaign: 11645550
Recall Date: Feb 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Jeep Wrangler. The contact stated that that the vehicle was rusted. The vehicle was taken to the dealer, where it was determined that the door latches, the trunk and hood latches, and several unknown joints were rusted and needed to be replaced. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 30,000.
Mfg Campaign: 11645550
Recall Date: Feb 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Sudden loss of power. Vehicle completely lost response to accelerator pedal while driving: Had a very strange experience last night. I have been barely charging my 4xe after 95b recall trying to maybe slow down battery degradation and drive it like during the recall period. Last night I was going down a rural road. I rolled up to a 4 way stop slowing down from about 55mph to stop. Vehicle was in hybrid mode, and cluster was at <1%. I had barely stopped, I don’t think the ICE shut down. I tried to accelerate to clear the intersection and I had 0 power. Car would barely move and slowly rolled in the intersection. Engine was running but not responding to the accelerator with RPM increase, just like when you try to rev at idle. No response to half or full throttle. I just slowly rolled in the intersection (scary situation, luckily no heavy traffic) I turned my hazard lights on and tried again to accelerate, 0 response, no MIL light, still gas in car. I tried to change drive mode to electric, message “unavailable, battery depleted” (no surprise there), tried e-save no response to throttle either. Last resort I put tranny in park and re-cycled start/stop. HV battery had enough power to start engine and responded to throttle and I was back driving. Did another 10-15 miles yesterday, no wild issues (sometimes it feels a little jerky, but that could be just me now). I did some heavy accelerations. Power meter went to 100, re-charged on coasting and did that for 4 or 5 repetitions. No warning lights ever. Checked my SOH last night and it had dropped to 80.8%. I decided to charge on L1 outside. Didnt have full SOC this morning, just 75% on dash. Drove normal this moaning, stayed in electric mist of the time. My 75% was completely depleted after maybe 10 miles driving. All seems typical for a poor SOH HV battery, except the loss of power and 0 response to throttle. Very scary and potentially dangerous.
Corrective Action:
Sudden loss of power. Vehicle completely lost response to accelerator pedal while driving: Had a very strange experience last night. I have been barely charging my 4xe after 95b recall trying to maybe slow down battery degradation and drive it like during the recall period. Last night I was going down a rural road. I rolled up to a 4 way stop slowing down from about 55mph to stop. Vehicle was in hybrid mode, and cluster was at <1%. I had barely stopped, I don’t think the ICE shut down. I tried to accelerate to clear the intersection and I had 0 power. Car would barely move and slowly rolled in the intersection. Engine was running but not responding to the accelerator with RPM increase, just like when you try to rev at idle. No response to half or full throttle. I just slowly rolled in the intersection (scary situation, luckily no heavy traffic) I turned my hazard lights on and tried again to accelerate, 0 response, no MIL light, still gas in car. I tried to change drive mode to electric, message “unavailable, battery depleted” (no surprise there), tried e-save no response to throttle either. Last resort I put tranny in park and re-cycled start/stop. HV battery had enough power to start engine and responded to throttle and I was back driving. Did another 10-15 miles yesterday, no wild issues (sometimes it feels a little jerky, but that could be just me now). I did some heavy accelerations. Power meter went to 100, re-charged on coasting and did that for 4 or 5 repetitions. No warning lights ever. Checked my SOH last night and it had dropped to 80.8%. I decided to charge on L1 outside. Didnt have full SOC this morning, just 75% on dash. Drove normal this moaning, stayed in electric mist of the time. My 75% was completely depleted after maybe 10 miles driving. All seems typical for a poor SOH HV battery, except the loss of power and 0 response to throttle. Very scary and potentially dangerous.
Additional Notes:
Sudden loss of power. Vehicle completely lost response to accelerator pedal while driving: Had a very strange experience last night. I have been barely charging my 4xe after 95b recall trying to maybe slow down battery degradation and drive it like during the recall period. Last night I was going down a rural road. I rolled up to a 4 way stop slowing down from about 55mph to stop. Vehicle was in hybrid mode, and cluster was at <1%. I had barely stopped, I don’t think the ICE shut down. I tried to accelerate to clear the intersection and I had 0 power. Car would barely move and slowly rolled in the intersection. Engine was running but not responding to the accelerator with RPM increase, just like when you try to rev at idle. No response to half or full throttle. I just slowly rolled in the intersection (scary situation, luckily no heavy traffic) I turned my hazard lights on and tried again to accelerate, 0 response, no MIL light, still gas in car. I tried to change drive mode to electric, message “unavailable, battery depleted” (no surprise there), tried e-save no response to throttle either. Last resort I put tranny in park and re-cycled start/stop. HV battery had enough power to start engine and responded to throttle and I was back driving. Did another 10-15 miles yesterday, no wild issues (sometimes it feels a little jerky, but that could be just me now). I did some heavy accelerations. Power meter went to 100, re-charged on coasting and did that for 4 or 5 repetitions. No warning lights ever. Checked my SOH last night and it had dropped to 80.8%. I decided to charge on L1 outside. Didnt have full SOC this morning, just 75% on dash. Drove normal this moaning, stayed in electric mist of the time. My 75% was completely depleted after maybe 10 miles driving. All seems typical for a poor SOH HV battery, except the loss of power and 0 response to throttle. Very scary and potentially dangerous.
Mfg Campaign: 11644361
Recall Date: Feb 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Corrective Action:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Additional Notes:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Mfg Campaign: 11644188
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Corrective Action:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Additional Notes:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Mfg Campaign: 11644188
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Corrective Action:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Additional Notes:
I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage battery driving or parked. The third recall call was to update software for the high voltage battery in which doing so caused my vehicle not to fully charge and to lose power when driving and not be able to start for hours at a time. I now have brought my vehicle back to the Jeep service center for a diagnostic test and it was found that the high voltage battery pack is faulty in which Jeep has said they will put a new battery in once approved from Chrysler. Jeep has not been able to be able to fix the problem with Hybrid battery packs possibly catching on fire or exploding and the new one I'd be getting would risk the same problems possibly injuring or killing myself or any passengers I might have in the vehicle. Jeep is not able to get to the root of the cause of why these high volt battery can go on fire even when they are not in use causing possible property damage to my home or neighbors. I am told in the recall to park my vehicle away from properties and other cars which is impossible to do. I hope you take this serious matter into consideration that Jeep Corporation must find a solution for this Nationwide problem and for people on the road.
Mfg Campaign: 11644188
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The best way I can describe it is that it has the "Death Wobble". My mechanic is still attempting to get all of the parts that are needed and I just turned 44,000 on my Jeep.
Corrective Action:
The best way I can describe it is that it has the "Death Wobble". My mechanic is still attempting to get all of the parts that are needed and I just turned 44,000 on my Jeep.
Additional Notes:
The best way I can describe it is that it has the "Death Wobble". My mechanic is still attempting to get all of the parts that are needed and I just turned 44,000 on my Jeep.
Mfg Campaign: 11643902
Recall Date: Feb 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.
Corrective Action:
I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.
Additional Notes:
I have attempted to contact Jeep multiple times. All my communications, except for one, have been ignored. Please, see attached communications. Way too many recalls, including the last one where the vehicle can catch on fire.
Mfg Campaign: 11643164
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The jeep was taken to the dealership under a software battery recall and the software was updated. One week later while driving at approximately 55mph, there was a sudden jerk in the propulsion system. the car shifted abruptly from electric to gas motor and the electric mode was unavailable. The vehicle jerked and hesitated at every acceleration and deceleration causing unsafe operating conditions . The check engine light was on I returned it to the dealer immediately and was told that the high voltage hybrid battery was bad. I'm pretty convinced from my and other experiences that the software up date was not a remedy to previous incidents reported to you. It was a software patch that determined if the battery was bad.
Corrective Action:
The jeep was taken to the dealership under a software battery recall and the software was updated. One week later while driving at approximately 55mph, there was a sudden jerk in the propulsion system. the car shifted abruptly from electric to gas motor and the electric mode was unavailable. The vehicle jerked and hesitated at every acceleration and deceleration causing unsafe operating conditions . The check engine light was on I returned it to the dealer immediately and was told that the high voltage hybrid battery was bad. I'm pretty convinced from my and other experiences that the software up date was not a remedy to previous incidents reported to you. It was a software patch that determined if the battery was bad.
Additional Notes:
The jeep was taken to the dealership under a software battery recall and the software was updated. One week later while driving at approximately 55mph, there was a sudden jerk in the propulsion system. the car shifted abruptly from electric to gas motor and the electric mode was unavailable. The vehicle jerked and hesitated at every acceleration and deceleration causing unsafe operating conditions . The check engine light was on I returned it to the dealer immediately and was told that the high voltage hybrid battery was bad. I'm pretty convinced from my and other experiences that the software up date was not a remedy to previous incidents reported to you. It was a software patch that determined if the battery was bad.
Mfg Campaign: 11642989
Recall Date: Feb 16, 2025
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