Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler and Jeep Gladiator vehicles that were previously remedied under NHTSA recall number 23V-116. The software for the powertrain control module may cause an engine stall, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 92B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 04B
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B9A
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB7
Recall Date: Nov 23, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue.
Corrective Action:
Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue.
Additional Notes:
Purchased this vehicle used from Chrysler Dodge Jeep in Mesa, Arizona. I was told the tires were newer and in great shape they looked to have a good amount of tread on them. However, I had an issue with one tire and the dealership patched it incorrectly making it a safety hazard Therefore they replaced one tire with the plug and when I went to a tire place for pressure issues and TPS sensor they pointed out the tires were over five years old which means these were the original tires that came with the Jeep in 2021. After only owning this vehicle for two months, I now have to replace all four tires Because there is a safety issue with the age and the tread. There was also issues with the steering damper, which they did repair due to wobbling, however there is a slight wobble still because I have one brand new tire from the dealer and three tires that are not new. The dealer refuses to take ownership of the sale of unsafe tires.. dealer offered three month 3000 mile max care warranty and they still won’t address the tire issue.
Mfg Campaign: 11662136
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.
Corrective Action:
The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.
Additional Notes:
The video for my backup camera became intermittent, then stopped working. I brought it into the shop. They say the camera is not the problem and that it is either a connection under the dash or a radio problem. The next diagnosis step will take 3 hours and $675 just to take the dash apart. This is a safety issue, a defect in manufacture, and not related to wear and tear. In researching online, this is appears to be a complaint that a number of others have had.
Mfg Campaign: 11661733
Recall Date: May 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable.
Corrective Action:
2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable.
Additional Notes:
2021-2024 jeeps with 3.6 penstar are being sold with camshafts that go bad at around 60-80k miles. There needs to be an immediate recall. I have mine at just under 70k and recently had to spend 3 grand to get it fixed with a new part all because the warranty is up and there’s no recall out for it. This is absolutely unacceptable.
Mfg Campaign: 11660655
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Corrective Action:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Additional Notes:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Mfg Campaign: 11660656
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Corrective Action:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Additional Notes:
UNKNOWN Jeep has been violently shaking uncontrollably while driving. Speed of driving has been between 30-75mph
Mfg Campaign: 11660656
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Corrective Action:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Additional Notes:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Mfg Campaign: 11660791
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Corrective Action:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Additional Notes:
Hybrid systems loss communication with transmission modules hybrid battery shakes the whole when idle
Mfg Campaign: 11660791
Recall Date: May 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is a 2021 Jeep with 23,000 miles on it. We inherited the Jeep after my father in law that passed away a few months ago. My wife was coming from Hampton Virginia going through the [XXX]. She hit a bump in the tunnel at 55 miles in hour and the steering wheel stated to shake. Se managed to slow down and the shaking slowed down to were she could get out of the tunnel. The vehicle was towed home. After reading some articles about this problem "Death Wobble" I contacted the local Jeep dealer on Military Highway in Norfolk Va. The service department told my wife it would be 250.00 to look at the problem and would return the 250.00 it its under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11660399
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Corrective Action:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Additional Notes:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Mfg Campaign: 11660571
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Corrective Action:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Additional Notes:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Mfg Campaign: 11660571
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Corrective Action:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Additional Notes:
I am writing to formally file a complaint regarding ongoing and unresolved safety and reliability issues with my 2021 Jeep Wrangler 4xe, purchased from Heritage Jeep in Logan, Utah. Since acquiring the vehicle, I have experienced repeated and severe electrical failures, including: The vehicle failing to start on numerous occasions Complete loss of electrical systems (dash, lights, ignition) Batteries failing to hold or receive charge Multiple warning indicators that do not resolve after service attempts These failures have rendered the vehicle inoperable for over 65 days total since the date of purchase. Despite multiple service visits and numerous documented attempts to address these problems, the dealership—Heritage Jeep in Logan—has not been able to resolve the underlying issue. I have retained all service records, work orders, and correspondence to support these claims. This issue not only causes significant inconvenience, but it raises serious safety concerns, especially when the vehicle becomes unresponsive or loses power without warning. I believe this may reflect a defect in the vehicle’s electrical or hybrid system and warrants investigation to protect other consumers. I am requesting that the National Highway Traffic Safety Administration (NHTSA) open a formal investigation into this vehicle and hold the manufacturer and dealership accountable for the ongoing safety risk and failure to adequately repair or replace the vehicle under warranty. I was also in regular contact with Jeep Corporate throughout the ongoing issues, but they stopped responding before a resolution was reached. I have retained all email correspondence documenting those interactions.
Mfg Campaign: 11660571
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659822
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to formally express my frustration and concern regarding an ongoing issue with my 2021 Jeep Wrangler Unlimited. For several years, I have experienced severe shaking in my vehicle when driving at speeds between 50-70 mph after hitting a minor bump. The vibrations are so severe that it feels like the vehicle is going to shred itself in half. The issue has gotten worse over the years. Once this occurs, it requires rapid deceleration to 40 mph for the issue to subside. Most concerning is that on [XXX], this shaking occurred twice while driving in heavy traffic on [XXX] with my [XXX] son in the back seat. The severity of the issue poses an undeniable safety risk—not just to me and my passengers, but to others on the road as well. Given Jeep’s reputation for durability and off-road capability, it is deeply disappointing that such a serious issue is not being addressed with more urgency. After the event on [XXX], I initially addressed this issue with a Jeep service center at Dellen Chrysler Jeep and Dodge in Greenfield, IN. I was informed that the problem was related to the steering damper. However, despite recognizing the issue, my vehicle has yet to receive the necessary replacement due to a nationwide shortage of the part more than 2 months later. I implore someone from Dellen, Jeep, and/or NHTSB to do the right thing and properly warn owners about this serious safety issue. As a consumer and Jeep fan, it is unacceptable to me that: 1) A vehicle fails this catastrophically during normal driving, putting the public at risk. 2)Jeep doesn’t have sufficient inventory to fix the problems. 3)Jeep isn’t doing anything to make owners aware of this seriousness of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659822
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the jeep loses power steering.
Corrective Action:
Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the jeep loses power steering.
Additional Notes:
Jeep is saying “service shifter” when we plug it into the diagnostic scanner it says can bus. We’ve replaced the can bus and a month later “service shifter “ light comes back on and again scanner is reading can bus. When this service shifter warning comes on the jeep loses power steering.
Mfg Campaign: 11659402
Recall Date: May 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Poor workmanship - soft top broken after single use
Corrective Action:
Poor workmanship - soft top broken after single use
Additional Notes:
Poor workmanship - soft top broken after single use
Mfg Campaign: 11658872
Recall Date: May 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues.
Corrective Action:
Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues.
Additional Notes:
Transmission refuses to shift. Or will loose power and Have to pull off or just stop on the highway to shut vehicle off and restart to fix the problem. I was on i85 and had to pull off twice and the shoulder is a dangerous area to be on that highway. Also torque converter ticks and I’ve noticed a lot of the 2.0 4 cylinders having the same issues.
Mfg Campaign: 11659037
Recall Date: May 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it.
Corrective Action:
My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it.
Additional Notes:
My Jeep has been at the dealership since January 8th but the 95B recall and they do not know how to fix it.
Mfg Campaign: 11658814
Recall Date: May 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles
Corrective Action:
Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles
Additional Notes:
Steering damper has been replaced 4 times due to random starting of violent shaking when hitting a bump on the highway. When this shake occurs the vehicle is harder to control and entire vehicle shakes. It was replaced 4 times but they had 6 chances to permanently fix this issue. Some times they chose not to do any work on the car. Being as this makes the vehicle harder to control, hitting another bump while shaking causes dangerous unpredictability when driving. The jeep dealership was able to recreate the shaking before replacing the steering damper each time. The part was inspected and prepped by the mechanic each time before being replaced in my vehicle. There are no indications such as warning lamps or messages prior to it happening it is unpredictable. I was told by the mechanic the last time it was replaced that this is an ongoing issue with 2021 Jeep Wranglers and that Jeep keeps updating the steering damper part but the have yet to be able to fix the issue with all the new updates to the part they are making. The first time it occurred was at about 17K miles and my car is now at 45K miles, so it has been replaced 5 times in the span of 28K miles
Mfg Campaign: 11658098
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Drag link and tie rod links failed under 50,000 miles. This has caused an extremely unsafe driving scenario for both occupants and other drivers. This is a well known issue within the automobile community, condition is nicknamed death wobble. The vehicle has been taken to the dealership for the issue and diagnosed. The manufacture refused any help to remedy the issue knowingly putting my family in danger. No warnings given within the vehicle. Issue arised on the highway traveling at 70MPH shaking the vehicle off the road.
Corrective Action:
Drag link and tie rod links failed under 50,000 miles. This has caused an extremely unsafe driving scenario for both occupants and other drivers. This is a well known issue within the automobile community, condition is nicknamed death wobble. The vehicle has been taken to the dealership for the issue and diagnosed. The manufacture refused any help to remedy the issue knowingly putting my family in danger. No warnings given within the vehicle. Issue arised on the highway traveling at 70MPH shaking the vehicle off the road.
Additional Notes:
Drag link and tie rod links failed under 50,000 miles. This has caused an extremely unsafe driving scenario for both occupants and other drivers. This is a well known issue within the automobile community, condition is nicknamed death wobble. The vehicle has been taken to the dealership for the issue and diagnosed. The manufacture refused any help to remedy the issue knowingly putting my family in danger. No warnings given within the vehicle. Issue arised on the highway traveling at 70MPH shaking the vehicle off the road.
Mfg Campaign: 11656760
Recall Date: Apr 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Corrective Action:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Additional Notes:
After picking up the 2021 Jeep Wrangler Rubicon 4xe from the dealership for repairs to the rotors and struts and bearings, the Wrangler was running roughly. Before I was halfway home, I called the dealer back to explain the engine was running roughly, wasn't able to get over 40mph, and was acting as if it was going to stall or lose power. I stated I needed to bring it back because I wasn't going to be able to drive it like this. Before I got halfway back to the dealership, the Wrangler lost power and was making a noise as if it was going to blow up. I was barely able to get it off the side of the road and narrowly missed a rearend collision from the vehicle behind me. I was on a dark, heavily traveled two lane road during evening work traffic hours. Dealership did send a tow truck. This occurred late October of 2024. The vehicle is still at the dealership and is still not repaired or running as of today 4/25/25 although the dealer says they are working to locate the exact problem. The dealership state after initially suspecting the e-battery, it is an electrical problem but are unable to locate the exact location of the electrical problem. The dealership stated they have opened a ticket with Stellantis and that Stellantis sent a technician to examine the vehicle and determined that is indeed an electrical issue but did not know where the problem was or how to repair. It appears that the Wrangler is not repairable, and it is still under the manufactures warranty of 3 years/36,000. I have included service invoices that show there were 2 other incidents where the Wrangler would not start. In one other incident, the vehicle had to be towed to the dealership. Just before the vehicle lost power, multiple warning lights began lighting up the dashboard, including (believe it or not) a turtle. I am uncertain as to what else came up, it was cold, dark and I was on a heavily traveled road during work traffic hours. A Sheriff's Department deputy did respond to my location.
Mfg Campaign: 11656789
Recall Date: Apr 25, 2025
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