Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28A
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y10
Recall Date: Aug 26, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W01
Recall Date: Jan 24, 2020
Consumer Complaints
617 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE THE JEEP HAS DEFROST VENTS ACROSS THE WHOLE WINDSHIELD, IT ONLY BLOWS HOT AIR FROM THE CENTER, LEANING THE SIDES OF THE WINDSHIELD TO COLLECT SNOW AND ICE, EVEN WITH DEFROST ON ITS HIGHEST SETTING.
Corrective Action:
WHILE THE JEEP HAS DEFROST VENTS ACROSS THE WHOLE WINDSHIELD, IT ONLY BLOWS HOT AIR FROM THE CENTER, LEANING THE SIDES OF THE WINDSHIELD TO COLLECT SNOW AND ICE, EVEN WITH DEFROST ON ITS HIGHEST SETTING.
Additional Notes:
WHILE THE JEEP HAS DEFROST VENTS ACROSS THE WHOLE WINDSHIELD, IT ONLY BLOWS HOT AIR FROM THE CENTER, LEANING THE SIDES OF THE WINDSHIELD TO COLLECT SNOW AND ICE, EVEN WITH DEFROST ON ITS HIGHEST SETTING.
Mfg Campaign: 11385142
Recall Date: Dec 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS DANGEROUS!
Corrective Action:
MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS DANGEROUS!
Additional Notes:
MY JEEP IS ALL OVER THE ROAD, I CAN HARDLY KEEP IT BETWEEN THE LINES. IT ZIGS, IT ZAGS, THE STEERING WHEEL HAS A 30 DEGREE DEAD SPOT. I TOOK IT IN TO THE DEALER AND THEY CLAIMED THEY REPLACED MY STEERING BOX. THAT DID NOTHING TO FIX THE PROBLEM. THIS JEEP IS DANGEROUS!
Mfg Campaign: 11384920
Recall Date: Dec 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Corrective Action:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Additional Notes:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Mfg Campaign: 11384860
Recall Date: Dec 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Corrective Action:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Additional Notes:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Mfg Campaign: 11384860
Recall Date: Dec 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Corrective Action:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Additional Notes:
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Mfg Campaign: 11384860
Recall Date: Dec 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKING HARD THE VEHICLE PULLS HARD TO ONE DIRECTION EITHER LEFT OR RIGHT. THE VEHICLE IS A BRAND NEW 2020 WITH LESS THAN 5,000 MILES. TOOK THE VEHICLE IN TO HAVE IT CHECKED. SERVICE DEPARTMENT SAID THEY ORDERED A NEW STEERING GEARBOX.
Corrective Action:
WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKING HARD THE VEHICLE PULLS HARD TO ONE DIRECTION EITHER LEFT OR RIGHT. THE VEHICLE IS A BRAND NEW 2020 WITH LESS THAN 5,000 MILES. TOOK THE VEHICLE IN TO HAVE IT CHECKED. SERVICE DEPARTMENT SAID THEY ORDERED A NEW STEERING GEARBOX.
Additional Notes:
WHEN DRIVING THE VEHICLE ON THE HIGHWAY, THE VEHICLE WANDERS EXCESSIVELY SIDE TO SIDE OFTEN EXCEEDING LANE LINES. IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE OF TRAVEL AT ANY SPEED OVER 30 MPH. THERE ARE INCHES OF PLAY IN THE STEERING WHEEL ROTATION. WHEN BRAKING HARD THE VEHICLE PULLS HARD TO ONE DIRECTION EITHER LEFT OR RIGHT. THE VEHICLE IS A BRAND NEW 2020 WITH LESS THAN 5,000 MILES. TOOK THE VEHICLE IN TO HAVE IT CHECKED. SERVICE DEPARTMENT SAID THEY ORDERED A NEW STEERING GEARBOX.
Mfg Campaign: 11377967
Recall Date: Dec 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VERY LOOSE STEERING FROM FACTORY, WITH ORIGINAL AE STEERING BOX. HAD THE RECENT TSB DONE THAT REPLACED WITH AA (BLACK) VERSION OF BOX AND STEERING IS STILL LOOSE, A LOT OF FREEPLAY AND VEHICLE WANDERS AT SPEEDS ABOVE 40. STILL DANGEROUS.
Corrective Action:
VERY LOOSE STEERING FROM FACTORY, WITH ORIGINAL AE STEERING BOX. HAD THE RECENT TSB DONE THAT REPLACED WITH AA (BLACK) VERSION OF BOX AND STEERING IS STILL LOOSE, A LOT OF FREEPLAY AND VEHICLE WANDERS AT SPEEDS ABOVE 40. STILL DANGEROUS.
Additional Notes:
VERY LOOSE STEERING FROM FACTORY, WITH ORIGINAL AE STEERING BOX. HAD THE RECENT TSB DONE THAT REPLACED WITH AA (BLACK) VERSION OF BOX AND STEERING IS STILL LOOSE, A LOT OF FREEPLAY AND VEHICLE WANDERS AT SPEEDS ABOVE 40. STILL DANGEROUS.
Mfg Campaign: 11377780
Recall Date: Dec 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY HAVE TO ORDER THE SEAT BRACKET IN ORDER TO FIX IT. I CANNOT UTILIZE MY VEHICLE TO TRANSPORT ANYBODY BECAUSE OF IT BEING A SAFETY RISK TO ANY PASSENGER AS WELL AS MYSELF DO TO THE SEAT NOT BEING ABLE TO PERFORM ACCURATE SIDE AIRBAG PROTECTION.
Corrective Action:
AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY HAVE TO ORDER THE SEAT BRACKET IN ORDER TO FIX IT. I CANNOT UTILIZE MY VEHICLE TO TRANSPORT ANYBODY BECAUSE OF IT BEING A SAFETY RISK TO ANY PASSENGER AS WELL AS MYSELF DO TO THE SEAT NOT BEING ABLE TO PERFORM ACCURATE SIDE AIRBAG PROTECTION.
Additional Notes:
AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY HAVE TO ORDER THE SEAT BRACKET IN ORDER TO FIX IT. I CANNOT UTILIZE MY VEHICLE TO TRANSPORT ANYBODY BECAUSE OF IT BEING A SAFETY RISK TO ANY PASSENGER AS WELL AS MYSELF DO TO THE SEAT NOT BEING ABLE TO PERFORM ACCURATE SIDE AIRBAG PROTECTION.
Mfg Campaign: 11377450
Recall Date: Dec 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN CONSTANT STEERING CORRECTION TO STAY IN THE LANE. THERE IS AN UNRESPONSIVE DEAD ZONE OF SEVERAL INCHES ALLOWING THE JEEP TO WANDER FROM LEFT TO RIGHT. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND SECONDARY ROADS MAKING THE JEEP WRANGLER DIFFICULT TO CONTROL. WHILE FOLLOWING BEHIND THE JEEP WRANGLER ON A HIGHWAY, IT APPEARS AS IF THE DRIVER IS EITHER DISTRACTED OR INTOXICATED AS THE JEEP WANDERS IN AND SOMETIMES OUT OF THE LANE MAKING IT A HAZARD.
Corrective Action:
EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN CONSTANT STEERING CORRECTION TO STAY IN THE LANE. THERE IS AN UNRESPONSIVE DEAD ZONE OF SEVERAL INCHES ALLOWING THE JEEP TO WANDER FROM LEFT TO RIGHT. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND SECONDARY ROADS MAKING THE JEEP WRANGLER DIFFICULT TO CONTROL. WHILE FOLLOWING BEHIND THE JEEP WRANGLER ON A HIGHWAY, IT APPEARS AS IF THE DRIVER IS EITHER DISTRACTED OR INTOXICATED AS THE JEEP WANDERS IN AND SOMETIMES OUT OF THE LANE MAKING IT A HAZARD.
Additional Notes:
EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN CONSTANT STEERING CORRECTION TO STAY IN THE LANE. THERE IS AN UNRESPONSIVE DEAD ZONE OF SEVERAL INCHES ALLOWING THE JEEP TO WANDER FROM LEFT TO RIGHT. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND SECONDARY ROADS MAKING THE JEEP WRANGLER DIFFICULT TO CONTROL. WHILE FOLLOWING BEHIND THE JEEP WRANGLER ON A HIGHWAY, IT APPEARS AS IF THE DRIVER IS EITHER DISTRACTED OR INTOXICATED AS THE JEEP WANDERS IN AND SOMETIMES OUT OF THE LANE MAKING IT A HAZARD.
Mfg Campaign: 11376945
Recall Date: Nov 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Corrective Action:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Additional Notes:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Mfg Campaign: 11376005
Recall Date: Nov 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Corrective Action:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Additional Notes:
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Mfg Campaign: 11376005
Recall Date: Nov 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE "WANDERS" IN ITS LANE. DRIVING AT ANY SPEED ABOVE APPROX. 30 MPH. REQUIRES FULL ATTENTION TO STAY IN LANE, HIGHER SPEED HIGHWAY CORNER ARE EXHAUSTING & FEELS DANGEROUS.
Corrective Action:
THE VEHICLE "WANDERS" IN ITS LANE. DRIVING AT ANY SPEED ABOVE APPROX. 30 MPH. REQUIRES FULL ATTENTION TO STAY IN LANE, HIGHER SPEED HIGHWAY CORNER ARE EXHAUSTING & FEELS DANGEROUS.
Additional Notes:
THE VEHICLE "WANDERS" IN ITS LANE. DRIVING AT ANY SPEED ABOVE APPROX. 30 MPH. REQUIRES FULL ATTENTION TO STAY IN LANE, HIGHER SPEED HIGHWAY CORNER ARE EXHAUSTING & FEELS DANGEROUS.
Mfg Campaign: 11375646
Recall Date: Nov 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THIS IS A 2020 VEHICLE YOU CAN NOT DRIVE SAFELY ON THE HIGHWAY. THE PLAY IN THE STEERING WHEEL MAKES CONTROLLING THIS VEHICLE AT LOW SPEEDS CHALLENGING BUT AT SPEEDS ABOVE 55 MPH IT IS A HORROR, ESPECIALLY WHEN TRUCKS GO BY. THE DEALER SAYS IT IS A PROBLEM BUT NO FIX HAS BEEN ISSUED. ONCE SOMEONE IS KILLED MAYBE THEY WILL FIX THIS. IF I KNEW ABOUT THIS ISSUE I WOULD NEVER HAVE PURCHASED IT AS IT PUTS MY FAMILY AT RISK FROM AN ACCIDENT. PLEASE HELP WITH THIS BEFORE SOMEONE IS KILLED
Corrective Action:
THIS IS A 2020 VEHICLE YOU CAN NOT DRIVE SAFELY ON THE HIGHWAY. THE PLAY IN THE STEERING WHEEL MAKES CONTROLLING THIS VEHICLE AT LOW SPEEDS CHALLENGING BUT AT SPEEDS ABOVE 55 MPH IT IS A HORROR, ESPECIALLY WHEN TRUCKS GO BY. THE DEALER SAYS IT IS A PROBLEM BUT NO FIX HAS BEEN ISSUED. ONCE SOMEONE IS KILLED MAYBE THEY WILL FIX THIS. IF I KNEW ABOUT THIS ISSUE I WOULD NEVER HAVE PURCHASED IT AS IT PUTS MY FAMILY AT RISK FROM AN ACCIDENT. PLEASE HELP WITH THIS BEFORE SOMEONE IS KILLED
Additional Notes:
THIS IS A 2020 VEHICLE YOU CAN NOT DRIVE SAFELY ON THE HIGHWAY. THE PLAY IN THE STEERING WHEEL MAKES CONTROLLING THIS VEHICLE AT LOW SPEEDS CHALLENGING BUT AT SPEEDS ABOVE 55 MPH IT IS A HORROR, ESPECIALLY WHEN TRUCKS GO BY. THE DEALER SAYS IT IS A PROBLEM BUT NO FIX HAS BEEN ISSUED. ONCE SOMEONE IS KILLED MAYBE THEY WILL FIX THIS. IF I KNEW ABOUT THIS ISSUE I WOULD NEVER HAVE PURCHASED IT AS IT PUTS MY FAMILY AT RISK FROM AN ACCIDENT. PLEASE HELP WITH THIS BEFORE SOMEONE IS KILLED
Mfg Campaign: 11374296
Recall Date: Nov 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS ALL OVER THE PLACE , CANNOT KEEP THE JEEP IN BETWEEN THE LINES FOR NOTHING
Corrective Action:
THE STEERING IS ALL OVER THE PLACE , CANNOT KEEP THE JEEP IN BETWEEN THE LINES FOR NOTHING
Additional Notes:
THE STEERING IS ALL OVER THE PLACE , CANNOT KEEP THE JEEP IN BETWEEN THE LINES FOR NOTHING
Mfg Campaign: 11372505
Recall Date: Nov 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE DAY MY HUSBAND PURCHASED THIS VEHICLE FOR ME, I DROVE DOWN TO MY HOUSE ON A HIGHWAY (SPEED LIMIT WAS 55 MPH), I NOTICED STEERING WHEEL STARTS WOBBLING AT A SPEED OF 50-55 MPH, IT WOBBLED MORE GOING AROUND THE CURB, IT REALLY SCARED ME SO I HAD TO STOP THE CAR AND ASK MY HUSBAND TO DRIVE AND SEE WHAT HIS OPINION ON THE LOOSE STEERING WHEEL. HE SAID HE FELT THE SAME WOBBLE AS I DID AND CALLED THE SALES PERSON TO HAVE THEIR SERVICE DEPARTMENT CHECK IT OUT. THIS VEHICLE IS DOING SAME THINGS THAT IT HAD DESCRIBED IN THE DEATH WOBBLE CLASS ACTION LAWSUIT. THIS IS BRAND NEW 2020 JEEP WRANGLER RUBICON, THEIR TOP OF THE LINE JEEP. TWO DAYS LATER, MY CAR WAS IN THE SHOP, THEY CHECKED IT OUT AND SAID STEERING WHEEL WAS DEFECTIVE AND NEEDED TO ORDER THE PART WHICH WAS NOT AVAILABLE UNTIL NOVEMBER AND GAVE ME A NUMBER TO CALL THE CHRYSLER PARTS DEPARTMENT FOR SPEEDY DELIVERY ON THE PART. THE CASE MANAGER SAID PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER NO MATTER WHO CALLED BECAUSE THEY HAVE A LOT OF PEOPLE WAITING ON THIS PART(A NEW STEERING GEAR). THE MANUFACTURER KNEW THAT THEY WERE PUTTING OUT VEHICLES WITH DEFECTIVE PARTS AND DEALER KNEW THAT THIS VEHICLE HAD THE BAD PARTS SINCE IT WAS IN THEIR TBS BUT THEY STILL SELLING THESE VEHICLES ON THEIR CAR LOT. SINCE THEN, THEY GOT THE NEW PART AND REPLACED IT BUT STILL HAD THE SAME WOBBLY STEERING WHEEL, VERY SCARY FEELING. I HAVE THE DETAILED NOTES ON WHAT HAS HAPPENED WITH THIS VEHICLE. MY HUSBAND PURCHASED THIS VEHICLE WITH 575 MILES ON IT.
Corrective Action:
THE DAY MY HUSBAND PURCHASED THIS VEHICLE FOR ME, I DROVE DOWN TO MY HOUSE ON A HIGHWAY (SPEED LIMIT WAS 55 MPH), I NOTICED STEERING WHEEL STARTS WOBBLING AT A SPEED OF 50-55 MPH, IT WOBBLED MORE GOING AROUND THE CURB, IT REALLY SCARED ME SO I HAD TO STOP THE CAR AND ASK MY HUSBAND TO DRIVE AND SEE WHAT HIS OPINION ON THE LOOSE STEERING WHEEL. HE SAID HE FELT THE SAME WOBBLE AS I DID AND CALLED THE SALES PERSON TO HAVE THEIR SERVICE DEPARTMENT CHECK IT OUT. THIS VEHICLE IS DOING SAME THINGS THAT IT HAD DESCRIBED IN THE DEATH WOBBLE CLASS ACTION LAWSUIT. THIS IS BRAND NEW 2020 JEEP WRANGLER RUBICON, THEIR TOP OF THE LINE JEEP. TWO DAYS LATER, MY CAR WAS IN THE SHOP, THEY CHECKED IT OUT AND SAID STEERING WHEEL WAS DEFECTIVE AND NEEDED TO ORDER THE PART WHICH WAS NOT AVAILABLE UNTIL NOVEMBER AND GAVE ME A NUMBER TO CALL THE CHRYSLER PARTS DEPARTMENT FOR SPEEDY DELIVERY ON THE PART. THE CASE MANAGER SAID PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER NO MATTER WHO CALLED BECAUSE THEY HAVE A LOT OF PEOPLE WAITING ON THIS PART(A NEW STEERING GEAR). THE MANUFACTURER KNEW THAT THEY WERE PUTTING OUT VEHICLES WITH DEFECTIVE PARTS AND DEALER KNEW THAT THIS VEHICLE HAD THE BAD PARTS SINCE IT WAS IN THEIR TBS BUT THEY STILL SELLING THESE VEHICLES ON THEIR CAR LOT. SINCE THEN, THEY GOT THE NEW PART AND REPLACED IT BUT STILL HAD THE SAME WOBBLY STEERING WHEEL, VERY SCARY FEELING. I HAVE THE DETAILED NOTES ON WHAT HAS HAPPENED WITH THIS VEHICLE. MY HUSBAND PURCHASED THIS VEHICLE WITH 575 MILES ON IT.
Additional Notes:
THE DAY MY HUSBAND PURCHASED THIS VEHICLE FOR ME, I DROVE DOWN TO MY HOUSE ON A HIGHWAY (SPEED LIMIT WAS 55 MPH), I NOTICED STEERING WHEEL STARTS WOBBLING AT A SPEED OF 50-55 MPH, IT WOBBLED MORE GOING AROUND THE CURB, IT REALLY SCARED ME SO I HAD TO STOP THE CAR AND ASK MY HUSBAND TO DRIVE AND SEE WHAT HIS OPINION ON THE LOOSE STEERING WHEEL. HE SAID HE FELT THE SAME WOBBLE AS I DID AND CALLED THE SALES PERSON TO HAVE THEIR SERVICE DEPARTMENT CHECK IT OUT. THIS VEHICLE IS DOING SAME THINGS THAT IT HAD DESCRIBED IN THE DEATH WOBBLE CLASS ACTION LAWSUIT. THIS IS BRAND NEW 2020 JEEP WRANGLER RUBICON, THEIR TOP OF THE LINE JEEP. TWO DAYS LATER, MY CAR WAS IN THE SHOP, THEY CHECKED IT OUT AND SAID STEERING WHEEL WAS DEFECTIVE AND NEEDED TO ORDER THE PART WHICH WAS NOT AVAILABLE UNTIL NOVEMBER AND GAVE ME A NUMBER TO CALL THE CHRYSLER PARTS DEPARTMENT FOR SPEEDY DELIVERY ON THE PART. THE CASE MANAGER SAID PARTS WILL NOT BE AVAILABLE UNTIL NOVEMBER NO MATTER WHO CALLED BECAUSE THEY HAVE A LOT OF PEOPLE WAITING ON THIS PART(A NEW STEERING GEAR). THE MANUFACTURER KNEW THAT THEY WERE PUTTING OUT VEHICLES WITH DEFECTIVE PARTS AND DEALER KNEW THAT THIS VEHICLE HAD THE BAD PARTS SINCE IT WAS IN THEIR TBS BUT THEY STILL SELLING THESE VEHICLES ON THEIR CAR LOT. SINCE THEN, THEY GOT THE NEW PART AND REPLACED IT BUT STILL HAD THE SAME WOBBLY STEERING WHEEL, VERY SCARY FEELING. I HAVE THE DETAILED NOTES ON WHAT HAS HAPPENED WITH THIS VEHICLE. MY HUSBAND PURCHASED THIS VEHICLE WITH 575 MILES ON IT.
Mfg Campaign: 11366256
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN THE VEHICLE IS IN MOTION THERE IS A NOTICEABLE AMOUNT OF PLAY IN THE STEERING. SO MUCH AS AN INCH OR MORE TO EITHER SIDE OF 12 O'CLOCK. IT IS NERVE WRACKING WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL KEEPS SEE-SAWING BACK AND FORTH. I'VE HAD IT TO THE DEALER WHERE PURCHASED THREE TIMES FOR THIS PROBLEM. THERE IS A SERVICE BULLETIN OUT REGARDING THE STEERING GEAR BOX. THE DEALER INSTALLED THE PARTS THAT NEEDED REPLACING. THIS DID NOT CORRECT THE PROBLEM. THEY STATE THAT THIS IS NORMAL FOR THE JEEP WRANGLER. BELIEVING THAT IT IS NOT NORMAL I TOOK IT TO ANOTHER DEALER. I RECEIVED THE SAME RESPONSE, IT CANNOT BE ADJUSTED OR CORRECTED IN ANY WAY. AGAIN THEY STATED THAT THIS IS NORMAL FOR THE WRANGLER. I HAVE REPAIR INVOICES, BUT DO NOT KNOW HOW TO UPLOAD THEM. FROM INQUIRING ON THE INTERNET ABOUT THE PROBLEM I SEE THAT THERE QUITE A FEW BLOGS THAT PEOPLE HAVE WRITTEN IN REGARDING THE SAME PROBLEM.
Corrective Action:
WHEN THE VEHICLE IS IN MOTION THERE IS A NOTICEABLE AMOUNT OF PLAY IN THE STEERING. SO MUCH AS AN INCH OR MORE TO EITHER SIDE OF 12 O'CLOCK. IT IS NERVE WRACKING WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL KEEPS SEE-SAWING BACK AND FORTH. I'VE HAD IT TO THE DEALER WHERE PURCHASED THREE TIMES FOR THIS PROBLEM. THERE IS A SERVICE BULLETIN OUT REGARDING THE STEERING GEAR BOX. THE DEALER INSTALLED THE PARTS THAT NEEDED REPLACING. THIS DID NOT CORRECT THE PROBLEM. THEY STATE THAT THIS IS NORMAL FOR THE JEEP WRANGLER. BELIEVING THAT IT IS NOT NORMAL I TOOK IT TO ANOTHER DEALER. I RECEIVED THE SAME RESPONSE, IT CANNOT BE ADJUSTED OR CORRECTED IN ANY WAY. AGAIN THEY STATED THAT THIS IS NORMAL FOR THE WRANGLER. I HAVE REPAIR INVOICES, BUT DO NOT KNOW HOW TO UPLOAD THEM. FROM INQUIRING ON THE INTERNET ABOUT THE PROBLEM I SEE THAT THERE QUITE A FEW BLOGS THAT PEOPLE HAVE WRITTEN IN REGARDING THE SAME PROBLEM.
Additional Notes:
WHEN THE VEHICLE IS IN MOTION THERE IS A NOTICEABLE AMOUNT OF PLAY IN THE STEERING. SO MUCH AS AN INCH OR MORE TO EITHER SIDE OF 12 O'CLOCK. IT IS NERVE WRACKING WHEN DRIVING AT HIGHWAY SPEEDS. THE STEERING WHEEL KEEPS SEE-SAWING BACK AND FORTH. I'VE HAD IT TO THE DEALER WHERE PURCHASED THREE TIMES FOR THIS PROBLEM. THERE IS A SERVICE BULLETIN OUT REGARDING THE STEERING GEAR BOX. THE DEALER INSTALLED THE PARTS THAT NEEDED REPLACING. THIS DID NOT CORRECT THE PROBLEM. THEY STATE THAT THIS IS NORMAL FOR THE JEEP WRANGLER. BELIEVING THAT IT IS NOT NORMAL I TOOK IT TO ANOTHER DEALER. I RECEIVED THE SAME RESPONSE, IT CANNOT BE ADJUSTED OR CORRECTED IN ANY WAY. AGAIN THEY STATED THAT THIS IS NORMAL FOR THE WRANGLER. I HAVE REPAIR INVOICES, BUT DO NOT KNOW HOW TO UPLOAD THEM. FROM INQUIRING ON THE INTERNET ABOUT THE PROBLEM I SEE THAT THERE QUITE A FEW BLOGS THAT PEOPLE HAVE WRITTEN IN REGARDING THE SAME PROBLEM.
Mfg Campaign: 11365380
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Corrective Action:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Additional Notes:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Mfg Campaign: 11365403
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Corrective Action:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Additional Notes:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Mfg Campaign: 11365403
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Corrective Action:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Additional Notes:
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Mfg Campaign: 11365403
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
UNSAFE LOOSE STEERING IN THIS 2020 JEEP WRANGLER SPORT S WILLY'S EDITION.. THE WHEEL HAS A LARGE DEAD SPACE REQUIRING OVER CORRECTING TO MAINTAIN THE VEHICLE IN IT'S LANE. DUE TO THE DEAD SPACE I HAVE TO PERFORM A "SAWING MOTION" TO KEEP THE JEEP IN ITS LANE. THE EXCESS STEERING WHEEL MOTION IS AT LOW SPEEDS AS WELL AS HIGHWAY SPEEDS. THE JEEP CAN VEER RIGHT OR LEFT DEPENDING ON THE ROAD. WHEN I HOLD THE WHEEL COMPLETELY STILL, THE TIRES CAN BE FELT MOVING RIGHT AND LEFT. MY 16 YEAR OLD SON ALMOST WRECKED THE JEEP THE FIRST DAY IN A 25 MPH NEIGHBORHOOD DUE TO THE OVERCORRECTING NEEDED TO STEER IT STRAIGHT.. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. I WAS TOLD INITIALLY THIS WAS A "JEEP THING" BY SOMEONE AT THE DEALERSHIP. I DID TAKE IT IN TO THE DEALERSHIP AND THE TECH WITHOUT DRIVING IT RIGHT AWAY SAID YOU NEED A NEW STEERING BOX. I PURCHASED THIS JEEP SEPT 23. THERE WAS A SERVICE BULLETIN THAT CAME OUT AUG 10 BY THE COMPANY # 08-074-20 FOR IMPROVED STEERING FEEL. PLEASE DO SOMETHING ABOUT THIS. THERE IS A STEERING PROBLEM THAT WOULD NOT BE ACCEPTED BY ANY OTHER CAR. IT IS NOT A "JEEP THING".
Corrective Action:
UNSAFE LOOSE STEERING IN THIS 2020 JEEP WRANGLER SPORT S WILLY'S EDITION.. THE WHEEL HAS A LARGE DEAD SPACE REQUIRING OVER CORRECTING TO MAINTAIN THE VEHICLE IN IT'S LANE. DUE TO THE DEAD SPACE I HAVE TO PERFORM A "SAWING MOTION" TO KEEP THE JEEP IN ITS LANE. THE EXCESS STEERING WHEEL MOTION IS AT LOW SPEEDS AS WELL AS HIGHWAY SPEEDS. THE JEEP CAN VEER RIGHT OR LEFT DEPENDING ON THE ROAD. WHEN I HOLD THE WHEEL COMPLETELY STILL, THE TIRES CAN BE FELT MOVING RIGHT AND LEFT. MY 16 YEAR OLD SON ALMOST WRECKED THE JEEP THE FIRST DAY IN A 25 MPH NEIGHBORHOOD DUE TO THE OVERCORRECTING NEEDED TO STEER IT STRAIGHT.. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. I WAS TOLD INITIALLY THIS WAS A "JEEP THING" BY SOMEONE AT THE DEALERSHIP. I DID TAKE IT IN TO THE DEALERSHIP AND THE TECH WITHOUT DRIVING IT RIGHT AWAY SAID YOU NEED A NEW STEERING BOX. I PURCHASED THIS JEEP SEPT 23. THERE WAS A SERVICE BULLETIN THAT CAME OUT AUG 10 BY THE COMPANY # 08-074-20 FOR IMPROVED STEERING FEEL. PLEASE DO SOMETHING ABOUT THIS. THERE IS A STEERING PROBLEM THAT WOULD NOT BE ACCEPTED BY ANY OTHER CAR. IT IS NOT A "JEEP THING".
Additional Notes:
UNSAFE LOOSE STEERING IN THIS 2020 JEEP WRANGLER SPORT S WILLY'S EDITION.. THE WHEEL HAS A LARGE DEAD SPACE REQUIRING OVER CORRECTING TO MAINTAIN THE VEHICLE IN IT'S LANE. DUE TO THE DEAD SPACE I HAVE TO PERFORM A "SAWING MOTION" TO KEEP THE JEEP IN ITS LANE. THE EXCESS STEERING WHEEL MOTION IS AT LOW SPEEDS AS WELL AS HIGHWAY SPEEDS. THE JEEP CAN VEER RIGHT OR LEFT DEPENDING ON THE ROAD. WHEN I HOLD THE WHEEL COMPLETELY STILL, THE TIRES CAN BE FELT MOVING RIGHT AND LEFT. MY 16 YEAR OLD SON ALMOST WRECKED THE JEEP THE FIRST DAY IN A 25 MPH NEIGHBORHOOD DUE TO THE OVERCORRECTING NEEDED TO STEER IT STRAIGHT.. THIS IS A SAFETY ISSUE AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED. I WAS TOLD INITIALLY THIS WAS A "JEEP THING" BY SOMEONE AT THE DEALERSHIP. I DID TAKE IT IN TO THE DEALERSHIP AND THE TECH WITHOUT DRIVING IT RIGHT AWAY SAID YOU NEED A NEW STEERING BOX. I PURCHASED THIS JEEP SEPT 23. THERE WAS A SERVICE BULLETIN THAT CAME OUT AUG 10 BY THE COMPANY # 08-074-20 FOR IMPROVED STEERING FEEL. PLEASE DO SOMETHING ABOUT THIS. THERE IS A STEERING PROBLEM THAT WOULD NOT BE ACCEPTED BY ANY OTHER CAR. IT IS NOT A "JEEP THING".
Mfg Campaign: 11365227
Recall Date: Oct 19, 2020
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Focus: Lemon Law, Personal Injury
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