Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Corrective Action:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Additional Notes:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Mfg Campaign: 11155434
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Corrective Action:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Additional Notes:
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.
Mfg Campaign: 11155434
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Corrective Action:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Additional Notes:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Mfg Campaign: 11155447
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Corrective Action:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Additional Notes:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Mfg Campaign: 11155447
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Corrective Action:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Additional Notes:
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Mfg Campaign: 11155447
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Corrective Action:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Additional Notes:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Mfg Campaign: 11155454
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Corrective Action:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Additional Notes:
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Mfg Campaign: 11155454
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MISSING WELDS AND VERY POOR AND INCOMPLETE WELDS ON THE FRAME HORNS. WAS REPLACING FRONT BUMPER AND NOTICED A WELD THAT BURNED RIGHT THROUGH THE METAL IN THE FRAME AND LEFT A HOLE THROUGH THE METAL ALLOWING THE WEATHER AND ELEMENTS TO PENETRATE THE INSIDE OF THE FRAME. UPON FURTHER INSPECTION, I ALSO FOUND INCOMPLETE WELDS AND WELDS THAT WERE MISSING COMPLETELY ON ONE FRAME HORN THAT WERE ALL PRESENT ON THE EXACT SAME FRAME HORN LOCATED ON THE OTHER SIDE OF THE FRAME. ON THE FRAME HORN MISSING THE WELDS, THE METAL PLATES SUPPORTING THE FRAME HORN WERE NOT FLUSH OR EVEN, THE PLATE WAS CROOKED. ON THE FRAME HORN WHERE THE WELDS WERE PRESENT, THE PLATE WAS FLUSH AND EVEN. THIS IS THE LOCATION WHERE THE BUMPER IS BOLTED TO THE FRAME TO PROTECT THE FRONT OF THE VEHICLE. THE WELDS COULD NOT BE SEEN UNLESS THE BUMPER WAS REMOVED
Corrective Action:
MISSING WELDS AND VERY POOR AND INCOMPLETE WELDS ON THE FRAME HORNS. WAS REPLACING FRONT BUMPER AND NOTICED A WELD THAT BURNED RIGHT THROUGH THE METAL IN THE FRAME AND LEFT A HOLE THROUGH THE METAL ALLOWING THE WEATHER AND ELEMENTS TO PENETRATE THE INSIDE OF THE FRAME. UPON FURTHER INSPECTION, I ALSO FOUND INCOMPLETE WELDS AND WELDS THAT WERE MISSING COMPLETELY ON ONE FRAME HORN THAT WERE ALL PRESENT ON THE EXACT SAME FRAME HORN LOCATED ON THE OTHER SIDE OF THE FRAME. ON THE FRAME HORN MISSING THE WELDS, THE METAL PLATES SUPPORTING THE FRAME HORN WERE NOT FLUSH OR EVEN, THE PLATE WAS CROOKED. ON THE FRAME HORN WHERE THE WELDS WERE PRESENT, THE PLATE WAS FLUSH AND EVEN. THIS IS THE LOCATION WHERE THE BUMPER IS BOLTED TO THE FRAME TO PROTECT THE FRONT OF THE VEHICLE. THE WELDS COULD NOT BE SEEN UNLESS THE BUMPER WAS REMOVED
Additional Notes:
MISSING WELDS AND VERY POOR AND INCOMPLETE WELDS ON THE FRAME HORNS. WAS REPLACING FRONT BUMPER AND NOTICED A WELD THAT BURNED RIGHT THROUGH THE METAL IN THE FRAME AND LEFT A HOLE THROUGH THE METAL ALLOWING THE WEATHER AND ELEMENTS TO PENETRATE THE INSIDE OF THE FRAME. UPON FURTHER INSPECTION, I ALSO FOUND INCOMPLETE WELDS AND WELDS THAT WERE MISSING COMPLETELY ON ONE FRAME HORN THAT WERE ALL PRESENT ON THE EXACT SAME FRAME HORN LOCATED ON THE OTHER SIDE OF THE FRAME. ON THE FRAME HORN MISSING THE WELDS, THE METAL PLATES SUPPORTING THE FRAME HORN WERE NOT FLUSH OR EVEN, THE PLATE WAS CROOKED. ON THE FRAME HORN WHERE THE WELDS WERE PRESENT, THE PLATE WAS FLUSH AND EVEN. THIS IS THE LOCATION WHERE THE BUMPER IS BOLTED TO THE FRAME TO PROTECT THE FRONT OF THE VEHICLE. THE WELDS COULD NOT BE SEEN UNLESS THE BUMPER WAS REMOVED
Mfg Campaign: 11155523
Recall Date: Dec 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT COME ON AFTEN, HAVE TO UNHOOK MY BATTERY TO TURN OFF
Corrective Action:
CHECK ENGINE LIGHT COME ON AFTEN, HAVE TO UNHOOK MY BATTERY TO TURN OFF
Additional Notes:
CHECK ENGINE LIGHT COME ON AFTEN, HAVE TO UNHOOK MY BATTERY TO TURN OFF
Mfg Campaign: 11155293
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY NEW JL HAS 2600 MILES ON IT AND I'VE HAD ISSUES WITH THE AMOUNT OF PLAY (COUPLE INCHES OF FREE PLAY) MOST NOTICEABLE ON THE HIGHWAY. IT FLOATS BACK AND FORTH, REQUIRING CONSTANT CORRECTION. I HAD A 2.5' LIFT INSTALLED, AND FIRST THOUGHT THIS WAS THE ISSUE. AFTER READING ALL THE ACCOUNTS OF STEERING, MINE IS EXACTLY AS PEOPLE ARE DESCRIBING. I'VE HAD THE LIFT LOOK AT, ALIGNMENT REDONE, WHEELS BALANCED, AND STILL SEEMS SLOPPY AND UNSAFE. MY PARTICULAR VIN DOES NOT SHOW IT ON THE RECALL, BUT THIS IS HORRIBLY DANGEROUS. I'M DRIVING HOME TO SEE MY FOLK IN A COUPLE DAYS AND AM SCARED OF MY 40K NEW JEEP. PLEASE MAKE THEM DO A FULL RECALL TO INVESTIGATE ALL STEERING ISSUES. I'VE ALSO EXPERIENCED A 'SHIMMY SHAKING ' WHILE ON HIGHWAY SPEEDS TURNING AND WEIGHT SHIFTS. NOT LIKE A VIOLENT DEARH WOBBLE, BUT STILL COMPLETELY SHAKING THE JEEP. I SUPPOSE IF WHILE ON MY DRIVE HOME NEXT WEEK I CRASH, LET THIS BE A WARNING AND EYE OPENER THAT THERE IS SOMETHING DEFINITELY NOT SAFE ABOUT IT. I DON'T HAVE HAVE AN ALTERNATIVE TO DRIVING SOMETHING ELSE. NOR SHOULD WE HAVE TO BE WORRIED ABOUT DRIVING OUR VERY EXPENSIVE NEW VEHICLES..
Corrective Action:
MY NEW JL HAS 2600 MILES ON IT AND I'VE HAD ISSUES WITH THE AMOUNT OF PLAY (COUPLE INCHES OF FREE PLAY) MOST NOTICEABLE ON THE HIGHWAY. IT FLOATS BACK AND FORTH, REQUIRING CONSTANT CORRECTION. I HAD A 2.5' LIFT INSTALLED, AND FIRST THOUGHT THIS WAS THE ISSUE. AFTER READING ALL THE ACCOUNTS OF STEERING, MINE IS EXACTLY AS PEOPLE ARE DESCRIBING. I'VE HAD THE LIFT LOOK AT, ALIGNMENT REDONE, WHEELS BALANCED, AND STILL SEEMS SLOPPY AND UNSAFE. MY PARTICULAR VIN DOES NOT SHOW IT ON THE RECALL, BUT THIS IS HORRIBLY DANGEROUS. I'M DRIVING HOME TO SEE MY FOLK IN A COUPLE DAYS AND AM SCARED OF MY 40K NEW JEEP. PLEASE MAKE THEM DO A FULL RECALL TO INVESTIGATE ALL STEERING ISSUES. I'VE ALSO EXPERIENCED A 'SHIMMY SHAKING ' WHILE ON HIGHWAY SPEEDS TURNING AND WEIGHT SHIFTS. NOT LIKE A VIOLENT DEARH WOBBLE, BUT STILL COMPLETELY SHAKING THE JEEP. I SUPPOSE IF WHILE ON MY DRIVE HOME NEXT WEEK I CRASH, LET THIS BE A WARNING AND EYE OPENER THAT THERE IS SOMETHING DEFINITELY NOT SAFE ABOUT IT. I DON'T HAVE HAVE AN ALTERNATIVE TO DRIVING SOMETHING ELSE. NOR SHOULD WE HAVE TO BE WORRIED ABOUT DRIVING OUR VERY EXPENSIVE NEW VEHICLES..
Additional Notes:
MY NEW JL HAS 2600 MILES ON IT AND I'VE HAD ISSUES WITH THE AMOUNT OF PLAY (COUPLE INCHES OF FREE PLAY) MOST NOTICEABLE ON THE HIGHWAY. IT FLOATS BACK AND FORTH, REQUIRING CONSTANT CORRECTION. I HAD A 2.5' LIFT INSTALLED, AND FIRST THOUGHT THIS WAS THE ISSUE. AFTER READING ALL THE ACCOUNTS OF STEERING, MINE IS EXACTLY AS PEOPLE ARE DESCRIBING. I'VE HAD THE LIFT LOOK AT, ALIGNMENT REDONE, WHEELS BALANCED, AND STILL SEEMS SLOPPY AND UNSAFE. MY PARTICULAR VIN DOES NOT SHOW IT ON THE RECALL, BUT THIS IS HORRIBLY DANGEROUS. I'M DRIVING HOME TO SEE MY FOLK IN A COUPLE DAYS AND AM SCARED OF MY 40K NEW JEEP. PLEASE MAKE THEM DO A FULL RECALL TO INVESTIGATE ALL STEERING ISSUES. I'VE ALSO EXPERIENCED A 'SHIMMY SHAKING ' WHILE ON HIGHWAY SPEEDS TURNING AND WEIGHT SHIFTS. NOT LIKE A VIOLENT DEARH WOBBLE, BUT STILL COMPLETELY SHAKING THE JEEP. I SUPPOSE IF WHILE ON MY DRIVE HOME NEXT WEEK I CRASH, LET THIS BE A WARNING AND EYE OPENER THAT THERE IS SOMETHING DEFINITELY NOT SAFE ABOUT IT. I DON'T HAVE HAVE AN ALTERNATIVE TO DRIVING SOMETHING ELSE. NOR SHOULD WE HAVE TO BE WORRIED ABOUT DRIVING OUR VERY EXPENSIVE NEW VEHICLES..
Mfg Campaign: 11155295
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE IS A DEAD SPOT IN THE STEERING AT CENTER . WHEN I'M DRIVING I HAVE TO CONSTANTLY CORRECT THE STEERING TO MAKE IT GO STRAIGHT . THE PROBLEM GETS WORSE AT HIGHER SPEEDS . THE VEHICLE WONDERS AND I'M SURE IT LOOKS LIKE THERE'S A DRUNK DRIVER BEHIND THE WHEEL . I CAN MOVE THE STEERING WHEEL 15 DEGREES BACK AND FORTH IN EITHER DIRECTION WHILE DRIVING AND NOT GET A RESPONSE FROM THE STEERING . THAT'S THE DEAD SPOT . THIS MAKES IT DIFFICULT TO KEEP THE VEHICLE IN A LANE .
Corrective Action:
THERE IS A DEAD SPOT IN THE STEERING AT CENTER . WHEN I'M DRIVING I HAVE TO CONSTANTLY CORRECT THE STEERING TO MAKE IT GO STRAIGHT . THE PROBLEM GETS WORSE AT HIGHER SPEEDS . THE VEHICLE WONDERS AND I'M SURE IT LOOKS LIKE THERE'S A DRUNK DRIVER BEHIND THE WHEEL . I CAN MOVE THE STEERING WHEEL 15 DEGREES BACK AND FORTH IN EITHER DIRECTION WHILE DRIVING AND NOT GET A RESPONSE FROM THE STEERING . THAT'S THE DEAD SPOT . THIS MAKES IT DIFFICULT TO KEEP THE VEHICLE IN A LANE .
Additional Notes:
THERE IS A DEAD SPOT IN THE STEERING AT CENTER . WHEN I'M DRIVING I HAVE TO CONSTANTLY CORRECT THE STEERING TO MAKE IT GO STRAIGHT . THE PROBLEM GETS WORSE AT HIGHER SPEEDS . THE VEHICLE WONDERS AND I'M SURE IT LOOKS LIKE THERE'S A DRUNK DRIVER BEHIND THE WHEEL . I CAN MOVE THE STEERING WHEEL 15 DEGREES BACK AND FORTH IN EITHER DIRECTION WHILE DRIVING AND NOT GET A RESPONSE FROM THE STEERING . THAT'S THE DEAD SPOT . THIS MAKES IT DIFFICULT TO KEEP THE VEHICLE IN A LANE .
Mfg Campaign: 11155316
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Corrective Action:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Additional Notes:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Mfg Campaign: 11155329
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Corrective Action:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Additional Notes:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Mfg Campaign: 11155329
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Corrective Action:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Additional Notes:
ONCE MY 2018 JEEP WRANGLER HIT OVER 16.5K MILES, WHEN DRIVING OVER 60 MPH AND HIT A BUMP IN THE ROAD, THE STEERING WHEEL/WHEELS SHAKE VIGOROUSLY AND THE ONLY WAY TO STOP IS TO BRING THE SPEED BELOW 60 MPH, WHICH IS VERY UNSAFE WHEN DRIVING ON THE HIGHWAY. I AM ALSO NOW NOTICING THAT THE STEERING/SUSPENSION FEELS DIFFERENT WHEN TRAVELING ON SECONDARY ROADS WHEN HITTING BUMPS ON THE ROAD. THIS STARTED 2 WEEKS AGO WAS MINOR AND IS CONTINUING TO GET WORSE.
Mfg Campaign: 11155329
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.
Corrective Action:
I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.
Additional Notes:
I PURCHASED THIS JEEP BRAND NEW. I CAN HARDLY MAINTAIN MY LANE WHILE TRAVELING OVER 60MPH ON THE HIGHWAY. I AM ALL OVER THE ROAD. I HAVE TO HOLD ON TIGHTLY WITH TWO HANDS. I HAVE OWNED SEVERAL JEEPS OVER THE YEARS. I HAVE NEVER HAD THIS ISSUE. I HAVE A VIDEO OF THE 1" IN THE PLAY OF MY STEERING WHEEL WHILE TRAVELING AT HIGHWAY SPEEDS. THE JEEP DOES NOT MOVE OR RESPOND UNTIL YOU GO PAST THAT 1" GAP. I HAVE ALSO ALMOST WRECKED DUE TO OVER CORRECTING. A CAR CAME INTO MY LANE WHILE ON THE INTERSTATE. I SWERVED, BUT DUE TO THE STEERING BOX NOT RESPONDING TO WHAT THE STEERING WHEEL WAS DOING, I ALMOST FLIPPED IT. VERY SCARY. IT IS NOT FUN TO DRIVE AND I HAVE CONTEMPLATED GETTING RID OF IT.
Mfg Campaign: 11155370
Recall Date: Dec 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DEATH WOBBLE
Corrective Action:
DEATH WOBBLE
Additional Notes:
DEATH WOBBLE
Mfg Campaign: 11154899
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.
Corrective Action:
MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.
Additional Notes:
MY ELECTRONIC STABILITY CONTROL SERVICE LIGHT CONTINUES TO COME ON, EVEN AFTER SEVERAL REPAIRS AND SOFTWARE UPDATES.
Mfg Campaign: 11154923
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Corrective Action:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Additional Notes:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Mfg Campaign: 11155179
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Corrective Action:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Additional Notes:
THE VEHICLE EXPERIENCES SEVERE WOBBLING OVER BUMPS TO THE POINT THAT THE ENTIRE CAR AND STEERING WHEEL SHAKES UNCONTROLLABLY TO THE POINT WHERE IS RISKS A CRASH. THIS CONDITION IS PRESENT AT NORMAL HIGHWAY SPEEDS.
Mfg Campaign: 11155179
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.
Corrective Action:
MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.
Additional Notes:
MY VEHICLE HAS THE "DEATH WOBBLE" ON THE HIGHWAY AT ANY SPEEDS ABOVE 55 MPH. IF I HIT A SMALL BUMP ON THE ROAD, SUCH AS A HIGHWAY JOINT, MY STEERING WHEEL SHAKES VIOLENTLY AND UNCONTROLLABLY AND MY WHEELS ALSO UNCONTROLLABLY VIBRATE. I AM UNABLE TO CONTROL THE VEHICLE WHEN THIS HAPPENS AND IMMEDIATELY TRY TO SLOW DOWN AND HOLD ONTO THE STEERING WHEEL AS HARD AS I CAN.
Mfg Campaign: 11155196
Recall Date: Nov 30, 2018
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury