Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Corrective Action:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Additional Notes:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Mfg Campaign: 11173667
Recall Date: Feb 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Corrective Action:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Additional Notes:
I PURCHASED A 2018 JEEP WRANGLER (JL 4 DOOR SAHARA) IN AUGUST 2018. AT SPEEDS EXCEEDING 55 MPH THE JEEP SHAKES UNCONTROLLABLY MAKING HANDLING/STEERING CLOSE TO IMPOSSIBLE. I HAVE TO SLOW DOWN TO ABOUT 25 MPH TO GAIN CONTROL OF THE VEHICLE. THIS HAPPENS WHEN I HIT EVEN A SLIGHT BUMP IN THE ROAD. MY JEEP HAS ALREADY BEEN TO DEALERSHIP FOR A SIMILAR ISSUE (RECALL ON TRACK BAR FRAME BRACKET) AND NOTHING WAS FOUND. I HAVE A $48,000 VEHICLE THAT I CAN'T TAKE ON THE HIGHWAY. CURRENTLY LESS THAN 5000 MILES ON THE WRANGLER. VERY DANGEROUS!
Mfg Campaign: 11173667
Recall Date: Feb 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.
Corrective Action:
START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.
Additional Notes:
START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.
Mfg Campaign: 11173561
Recall Date: Feb 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WE ARE EXPERIENCING WHAT OTHERS HAVE REFERENCED AS THE DEATH VIBRATION. WHEN ON THE HIGHWAY GOING OVER 55MPH AND THE JEEP GOES OVER A BUMP THE STEERING WHEEL BEGINS TO SHAKE AND VIBRATE AND DOES THIS UNTIL YOU SLOW DOWN TO BELOW 30MPH WHICH IS VERY SCARY AND UNSAFE ON THE HIGHWAY. THE DAMPER HAS BEEN REPLACED 3 TIMES BUT ITS STILL DOING THE SAME THING. I HAVE VIDEO FROM MY JEEP BUT THERE ARE HUNDREDS OF VIDEOS ON THE INTERNET OF OTHER KEEPS THAT HAVE THE SAME ISSUE.
Corrective Action:
WE ARE EXPERIENCING WHAT OTHERS HAVE REFERENCED AS THE DEATH VIBRATION. WHEN ON THE HIGHWAY GOING OVER 55MPH AND THE JEEP GOES OVER A BUMP THE STEERING WHEEL BEGINS TO SHAKE AND VIBRATE AND DOES THIS UNTIL YOU SLOW DOWN TO BELOW 30MPH WHICH IS VERY SCARY AND UNSAFE ON THE HIGHWAY. THE DAMPER HAS BEEN REPLACED 3 TIMES BUT ITS STILL DOING THE SAME THING. I HAVE VIDEO FROM MY JEEP BUT THERE ARE HUNDREDS OF VIDEOS ON THE INTERNET OF OTHER KEEPS THAT HAVE THE SAME ISSUE.
Additional Notes:
WE ARE EXPERIENCING WHAT OTHERS HAVE REFERENCED AS THE DEATH VIBRATION. WHEN ON THE HIGHWAY GOING OVER 55MPH AND THE JEEP GOES OVER A BUMP THE STEERING WHEEL BEGINS TO SHAKE AND VIBRATE AND DOES THIS UNTIL YOU SLOW DOWN TO BELOW 30MPH WHICH IS VERY SCARY AND UNSAFE ON THE HIGHWAY. THE DAMPER HAS BEEN REPLACED 3 TIMES BUT ITS STILL DOING THE SAME THING. I HAVE VIDEO FROM MY JEEP BUT THERE ARE HUNDREDS OF VIDEOS ON THE INTERNET OF OTHER KEEPS THAT HAVE THE SAME ISSUE.
Mfg Campaign: 11172714
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Corrective Action:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Additional Notes:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Mfg Campaign: 11172715
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Corrective Action:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Additional Notes:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Mfg Campaign: 11172715
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Corrective Action:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Additional Notes:
PURCHASED THE BRAND NEW 2018 JEEP WRANGLER SAHARA WITH 40 MILES ON NOVEMBER 30, 2018. CURRENTLY, THIS VEHICLE HAS 1,975 MILES. IN LATE DECEMBER 2018 HIT A BUMP ON A HIGHWAY DRIVING THE POSTED SPEED OF 70MPH AND THE VEHICLE VIBRATED A BIT AND HAD TO SLOW DOWN TO HANDLE THE VEHICLE. EACH WEEK AFTER DRIVING THE VEHICLE ON DAILY COMMUTE IN CITY CONDITIONS AT THE POSTED SPEED OF 25-30MPH, AFTER HITTING A BUMP IN THE PAVEMENT THE VEHICLE DOES NOT HANDLE WELL, AS IF I WOULD LOSE CONTROL. ON JANUARY 27, 2019 DRIVING ON A RAMP AT THE SPEED OF 45MPH UPON ENTERING THE INTERSTATE THE VEHICLE HIT A BUMP IN THE PAVEMENT, THE VEHICLE BEGINS AN UNCONTROLLABLE VIBRATION AND WAS SHAKING THE STEERING WHEEL, I HAD TO PULL OVER. AFTER RESEARCHING THIS ISSUE ONLINE WITH THE SAME ISSUE, I FEEL UNSAFE DRIVING MY ONLY VEHICLE. FOR A VEHICLE VALUED OVER $45,000, I NEED THIS ISSUE TO BE INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED. I DO NOT FEEL SAFE DRIVING ON THE INTERSTATE AT THE POSTED SPEED. THE VEHICLE FEELS UNSTABLE WHILE DRIVING OVER ANY BUMP IN THE PAVEMENT AT 20MPH THE VEHICLE WOBBLES AND SWAYS.
Mfg Campaign: 11172715
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER SITTING OUTSIDE OVERNIGHT WITH AMBIENT TEMPERATURES UNDER 30 DEGREES. I WAS DRIVING THE JEEP ON THE HIGHWAY AND FOUND THAT ONCE I GOT ABOVE ABOUT 55 MPH THE STEERING WOULD LOCK UP. IF I JERKED IT, IT WOULD BIND AND THEN BREAK. THEN ONCE BACK AT CENTER IT WOULD START ALL OVER AGAIN.
Corrective Action:
AFTER SITTING OUTSIDE OVERNIGHT WITH AMBIENT TEMPERATURES UNDER 30 DEGREES. I WAS DRIVING THE JEEP ON THE HIGHWAY AND FOUND THAT ONCE I GOT ABOVE ABOUT 55 MPH THE STEERING WOULD LOCK UP. IF I JERKED IT, IT WOULD BIND AND THEN BREAK. THEN ONCE BACK AT CENTER IT WOULD START ALL OVER AGAIN.
Additional Notes:
AFTER SITTING OUTSIDE OVERNIGHT WITH AMBIENT TEMPERATURES UNDER 30 DEGREES. I WAS DRIVING THE JEEP ON THE HIGHWAY AND FOUND THAT ONCE I GOT ABOVE ABOUT 55 MPH THE STEERING WOULD LOCK UP. IF I JERKED IT, IT WOULD BIND AND THEN BREAK. THEN ONCE BACK AT CENTER IT WOULD START ALL OVER AGAIN.
Mfg Campaign: 11172980
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65-70 MPH I HIT A BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO VIOLENTLY WOBBLE AND IT TOOK A MIN TO STOP, THE SECOND TIME MY HUSBAND AND I WERE AGAIN DRIVING ON THE FREEWAY BETWEEN 70-75 MPH AND AGAIN FOR NO APPARENT REASON THE STEERING WHEEL STARTED TO VIOLENTLY WOBBLE AND WAS HARD TO REGAIN CONTROL OF IT I FEARED I WOULD CAUSE A COLLISION ON THE FREEWAY, I HAD TO SLOW DOWN AND TRY TO GET THE STEERING UNDER CONTROL. BECAUSE MY HUSBAND HAD TO GO OUT OF TOWN, THE JEEP WAS PARKED BECAUSE OF UNSAFE VIOLENT WOBBLING OF THE STEERING WHEEL UNTIL WE WERE ABLE TO TAKE IT TO CRYSTAL CHRYSLER DEALERSHIP WHERE WE PURCHASED IT ON NOVEMBER 30, 2018. THE DEALERSHIP HAS HAD THE JEEP FOR A WEEK AND IS STILL UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT WE ARE DEATHLY AFRAID TO DRIVE IT AS WE HAVE NO FAITH IN THE VEHICLE'S SAFETY FOR MYSELF OR FOR OTHERS ON THE ROAD IN THE EVENT THAT I CANT CONTROL THE VIOLENT SHAKING OF THE STEERING WHEEL.
Corrective Action:
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65-70 MPH I HIT A BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO VIOLENTLY WOBBLE AND IT TOOK A MIN TO STOP, THE SECOND TIME MY HUSBAND AND I WERE AGAIN DRIVING ON THE FREEWAY BETWEEN 70-75 MPH AND AGAIN FOR NO APPARENT REASON THE STEERING WHEEL STARTED TO VIOLENTLY WOBBLE AND WAS HARD TO REGAIN CONTROL OF IT I FEARED I WOULD CAUSE A COLLISION ON THE FREEWAY, I HAD TO SLOW DOWN AND TRY TO GET THE STEERING UNDER CONTROL. BECAUSE MY HUSBAND HAD TO GO OUT OF TOWN, THE JEEP WAS PARKED BECAUSE OF UNSAFE VIOLENT WOBBLING OF THE STEERING WHEEL UNTIL WE WERE ABLE TO TAKE IT TO CRYSTAL CHRYSLER DEALERSHIP WHERE WE PURCHASED IT ON NOVEMBER 30, 2018. THE DEALERSHIP HAS HAD THE JEEP FOR A WEEK AND IS STILL UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT WE ARE DEATHLY AFRAID TO DRIVE IT AS WE HAVE NO FAITH IN THE VEHICLE'S SAFETY FOR MYSELF OR FOR OTHERS ON THE ROAD IN THE EVENT THAT I CANT CONTROL THE VIOLENT SHAKING OF THE STEERING WHEEL.
Additional Notes:
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65-70 MPH I HIT A BUMP ON THE ROAD AND THE STEERING WHEEL BEGAN TO VIOLENTLY WOBBLE AND IT TOOK A MIN TO STOP, THE SECOND TIME MY HUSBAND AND I WERE AGAIN DRIVING ON THE FREEWAY BETWEEN 70-75 MPH AND AGAIN FOR NO APPARENT REASON THE STEERING WHEEL STARTED TO VIOLENTLY WOBBLE AND WAS HARD TO REGAIN CONTROL OF IT I FEARED I WOULD CAUSE A COLLISION ON THE FREEWAY, I HAD TO SLOW DOWN AND TRY TO GET THE STEERING UNDER CONTROL. BECAUSE MY HUSBAND HAD TO GO OUT OF TOWN, THE JEEP WAS PARKED BECAUSE OF UNSAFE VIOLENT WOBBLING OF THE STEERING WHEEL UNTIL WE WERE ABLE TO TAKE IT TO CRYSTAL CHRYSLER DEALERSHIP WHERE WE PURCHASED IT ON NOVEMBER 30, 2018. THE DEALERSHIP HAS HAD THE JEEP FOR A WEEK AND IS STILL UNABLE TO DIAGNOSE THE PROBLEM. AT THIS POINT WE ARE DEATHLY AFRAID TO DRIVE IT AS WE HAVE NO FAITH IN THE VEHICLE'S SAFETY FOR MYSELF OR FOR OTHERS ON THE ROAD IN THE EVENT THAT I CANT CONTROL THE VIOLENT SHAKING OF THE STEERING WHEEL.
Mfg Campaign: 11172451
Recall Date: Jan 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WITHIN THE FIRST WEEK OF RECEIVING VEHICLE, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL WHILE TRAVELING 60 MPH ON THE HIGHWAY, THAT ALMOST CAUSED ME TO RUN INTO THE VEHICLE NEXT TO ME. THIS OCCURRED SEVERAL TIMES THAT DAY. AFTER SEVERAL OCCURRENCES, I REALIZED IT SEEMED TO OCCUR WHEN HITTING A BUMP. CALLED SERVICE DEPARTMENT WHO REASSURED ME THIS WAS NOT A SAFETY ISSUE (???) AND THAT THEY WOULD REPLACE THE RECALLED TRACK BAR. SEVERAL WEEKS LATER, SAID TRACK BAR WAS REPLACED (THEY ARE ON BACKORDER). THE VEHICLE CONTINUES TO DEMONSTRATE THIS VIOLENT LOSS OF STEERING CONTROL AND AT MOST RECENT INSPECTION (AFTER BEING TOLD IT CAN'T STILL BE HAPPENING), I WAS TOLD THEY FOUND "SOME PLAY" IN THE DRAG LINK JOINT AT PITMAN ARM AND PART HAS BEEN ORDERED. THIS WEEKEND, THE VIOLENT SHAKING OCCURRED AND WOULD NOT STOP FOR WELL OVER 30 SECONDS, EVEN WHEN I TOOK MY FOOT OFF ACCELERATOR AND THEN HIT THE BRAKE (ON THE HIGHEAY, NEXT TO A SEMI). I JUST TOOK POSSESSION OF THIS VEHICLE ON NOVEMBER 29 AND IT ONLY HAD 5000 MILES (DEMO SOLD AS NEW). SOMETHING NEEDS TO BE DONE ABOUT THIS. IT'S HAPPENING IN BRAND NEW, UNMODIFIED VEHICLES.
Corrective Action:
WITHIN THE FIRST WEEK OF RECEIVING VEHICLE, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL WHILE TRAVELING 60 MPH ON THE HIGHWAY, THAT ALMOST CAUSED ME TO RUN INTO THE VEHICLE NEXT TO ME. THIS OCCURRED SEVERAL TIMES THAT DAY. AFTER SEVERAL OCCURRENCES, I REALIZED IT SEEMED TO OCCUR WHEN HITTING A BUMP. CALLED SERVICE DEPARTMENT WHO REASSURED ME THIS WAS NOT A SAFETY ISSUE (???) AND THAT THEY WOULD REPLACE THE RECALLED TRACK BAR. SEVERAL WEEKS LATER, SAID TRACK BAR WAS REPLACED (THEY ARE ON BACKORDER). THE VEHICLE CONTINUES TO DEMONSTRATE THIS VIOLENT LOSS OF STEERING CONTROL AND AT MOST RECENT INSPECTION (AFTER BEING TOLD IT CAN'T STILL BE HAPPENING), I WAS TOLD THEY FOUND "SOME PLAY" IN THE DRAG LINK JOINT AT PITMAN ARM AND PART HAS BEEN ORDERED. THIS WEEKEND, THE VIOLENT SHAKING OCCURRED AND WOULD NOT STOP FOR WELL OVER 30 SECONDS, EVEN WHEN I TOOK MY FOOT OFF ACCELERATOR AND THEN HIT THE BRAKE (ON THE HIGHEAY, NEXT TO A SEMI). I JUST TOOK POSSESSION OF THIS VEHICLE ON NOVEMBER 29 AND IT ONLY HAD 5000 MILES (DEMO SOLD AS NEW). SOMETHING NEEDS TO BE DONE ABOUT THIS. IT'S HAPPENING IN BRAND NEW, UNMODIFIED VEHICLES.
Additional Notes:
WITHIN THE FIRST WEEK OF RECEIVING VEHICLE, I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL WHILE TRAVELING 60 MPH ON THE HIGHWAY, THAT ALMOST CAUSED ME TO RUN INTO THE VEHICLE NEXT TO ME. THIS OCCURRED SEVERAL TIMES THAT DAY. AFTER SEVERAL OCCURRENCES, I REALIZED IT SEEMED TO OCCUR WHEN HITTING A BUMP. CALLED SERVICE DEPARTMENT WHO REASSURED ME THIS WAS NOT A SAFETY ISSUE (???) AND THAT THEY WOULD REPLACE THE RECALLED TRACK BAR. SEVERAL WEEKS LATER, SAID TRACK BAR WAS REPLACED (THEY ARE ON BACKORDER). THE VEHICLE CONTINUES TO DEMONSTRATE THIS VIOLENT LOSS OF STEERING CONTROL AND AT MOST RECENT INSPECTION (AFTER BEING TOLD IT CAN'T STILL BE HAPPENING), I WAS TOLD THEY FOUND "SOME PLAY" IN THE DRAG LINK JOINT AT PITMAN ARM AND PART HAS BEEN ORDERED. THIS WEEKEND, THE VIOLENT SHAKING OCCURRED AND WOULD NOT STOP FOR WELL OVER 30 SECONDS, EVEN WHEN I TOOK MY FOOT OFF ACCELERATOR AND THEN HIT THE BRAKE (ON THE HIGHEAY, NEXT TO A SEMI). I JUST TOOK POSSESSION OF THIS VEHICLE ON NOVEMBER 29 AND IT ONLY HAD 5000 MILES (DEMO SOLD AS NEW). SOMETHING NEEDS TO BE DONE ABOUT THIS. IT'S HAPPENING IN BRAND NEW, UNMODIFIED VEHICLES.
Mfg Campaign: 11172672
Recall Date: Jan 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Corrective Action:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Additional Notes:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Mfg Campaign: 11172335
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Corrective Action:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Additional Notes:
I AM GETTING THE DEATH WOBBLE IN MY 2018 WRANGLER JLU, WHEN ON THE HIGHWAY. I'VE HAD THE STEERING STABILIZER REPLACED BY MY DEALERSHIP WITH A NEW JEEP PART. THE PROBLEM IS NOT FIXED. THERE IS STILL A LOT OF SLOP IN THE STEERING, AND THE DEATH WOBBLE IS STILL HAPPENING AT HIGHWAY SPEEDS. MY VEHICLE HAS 4000 MILES ON IT.
Mfg Campaign: 11172335
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
'DEATH WOBBLE' WHEN TRAVELING ON PA/OH TURNPIKE TRAVELING 70MPH I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. THIS SHAKING WAS UNCONTROLLABLE AND REQUIRED ME TO PULL OVER ON MULTIPLE OCCASIONS AND SLOW DOWN BELOW 50MPH FOR THE SHAKING TO STOP.
Corrective Action:
'DEATH WOBBLE' WHEN TRAVELING ON PA/OH TURNPIKE TRAVELING 70MPH I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. THIS SHAKING WAS UNCONTROLLABLE AND REQUIRED ME TO PULL OVER ON MULTIPLE OCCASIONS AND SLOW DOWN BELOW 50MPH FOR THE SHAKING TO STOP.
Additional Notes:
'DEATH WOBBLE' WHEN TRAVELING ON PA/OH TURNPIKE TRAVELING 70MPH I EXPERIENCED A VIOLENT SHAKING OF THE STEERING WHEEL. THIS SHAKING WAS UNCONTROLLABLE AND REQUIRED ME TO PULL OVER ON MULTIPLE OCCASIONS AND SLOW DOWN BELOW 50MPH FOR THE SHAKING TO STOP.
Mfg Campaign: 11172348
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Corrective Action:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Additional Notes:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Mfg Campaign: 11172372
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Corrective Action:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Additional Notes:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Mfg Campaign: 11172372
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Corrective Action:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Additional Notes:
WHILE DRIVING ON THE INTERSTATE HIGHWAY AT APPROXIMATELY 70 MPH WHEN GOING OVER POT HOLES OR BUMPS LIKE ONES AT BRIDGE CROSSINGS THE STEERING LOSES CONTROL AND VIBRATES AND SHAKES. THE DRIVER HAS NO CONTROL OF THE STEERING YOU MUST SLOW DOWN TO APPROXIMATELY 45 MPH TO REGAIN CONTROL OF THE VEHICLE. ONE INCIDENT ON THE HIGHWAY HAPPENED WHEN WE WERE SWITCHING LANES ON THE INTERSTATE AT APPROXIMATELY 70 MPH THE ROAD CONDITION WAS SMOOTH AND AS WE MERGED INTO THE LEFT LANE THE STEERING VIBRATED AND SHOOK AND TEMPORALLY DID NOT HAVE CONTROL OF THE VEHICLE IN TILL WE SLOWED DOWN TO APPROXIMATELY 45 MPH. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM HAS AFTER SEVERAL ATTEMPTS TO REPAIR THE VEHICLE CLAIMED THEY FIXED IT. THIS IS NOT THE CASE IT IS STILL A PROBLEM
Mfg Campaign: 11172372
Recall Date: Jan 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2018 JEEP JL HAS WHAT'S CALLED THE 'DEATH WOBBLE'. AT HIGHWAY SPEEDS, WHEN GOING OVER A SPONTANEOUS ROUGH ROADWAY, THE FRONT END STARTS TO WOBBLE SIDE TO SIDE UNCONTROLLABLY. ONLY HARD BREAKING BRINGS IT UNDER CONTROL. THIS IS TRAVELING AT APPROX. 70MPH. THIS JEEP HAD LESS THAN 500 MILES ON IT WHEN IT HAPPENED THE FIRST TIME.
Corrective Action:
MY 2018 JEEP JL HAS WHAT'S CALLED THE 'DEATH WOBBLE'. AT HIGHWAY SPEEDS, WHEN GOING OVER A SPONTANEOUS ROUGH ROADWAY, THE FRONT END STARTS TO WOBBLE SIDE TO SIDE UNCONTROLLABLY. ONLY HARD BREAKING BRINGS IT UNDER CONTROL. THIS IS TRAVELING AT APPROX. 70MPH. THIS JEEP HAD LESS THAN 500 MILES ON IT WHEN IT HAPPENED THE FIRST TIME.
Additional Notes:
MY 2018 JEEP JL HAS WHAT'S CALLED THE 'DEATH WOBBLE'. AT HIGHWAY SPEEDS, WHEN GOING OVER A SPONTANEOUS ROUGH ROADWAY, THE FRONT END STARTS TO WOBBLE SIDE TO SIDE UNCONTROLLABLY. ONLY HARD BREAKING BRINGS IT UNDER CONTROL. THIS IS TRAVELING AT APPROX. 70MPH. THIS JEEP HAD LESS THAN 500 MILES ON IT WHEN IT HAPPENED THE FIRST TIME.
Mfg Campaign: 11172232
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Corrective Action:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Additional Notes:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Mfg Campaign: 11172237
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Corrective Action:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Additional Notes:
JEEP BEGINS TO VIBRATE VIOLENTLY AFTER HITTING BUMPS OR DRIVING OVER BRIDGE UNIONS AT HIGH SPEEDS (70 MPH). VEHICLE HAS LESS THAN 200 MILES ON THE ODOMETER.
Mfg Campaign: 11172237
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.
Corrective Action:
A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.
Additional Notes:
A SMALL BUMP CAUSES THE STEERING WHEEL AND FRONT END OF THE CAR TO VIOLENTLY SHAKE. IT HAPPENS AT VARYING SPEEDS, TAKING YOUR FOOT OFF THE ACCELERATOR OR TRYING TO BREAK DOES NOT GET IT TO STOP, YOU RIDE IT OUT.THE WHEELS ARE SHAKING ALONG WITH THE STEERING WHEEL. IN ADDITION, THE CLOCK DOESN'T KEEP TIME AND RADIO INTERMITTENTLY DROPS STATIONS, SCANS THROUGH ALL OF THE STATIONS OR PICKS UP STATIC. I HAVE A VIDEO OF NOT BEING ABLE TO CONTROL THE RADIO(ON OR OFF), UNABLE TO CHANGE THE VOLUME OR SHUT THE RADIO OFF. I WAS NOT ABLE TO USE TOUCH SCREEN OR THE CONTROLS ON THE STEERING WHEEL IN ORDER TO OPERATE THE RADIO. IT HAS BEEN BROUGHT IN FOR SERVICE ON FOR THE SHAKING 3 TIMES NOW, GOING ON 4. JEEP SAYS IT'S FIXED THE PROBLEM BY REPLACING THE STEERING STABILIZER/DAMPENER. JEEP KNOWS IT IS HAPPENING AND MENTIONED GETTING "JEEP ENGINEERING" INVOLVED AND HAVE BLACKED OUT INFORMATION ON PAPERWORK WE RECEIVED AFTER REPAIRS, CONCERNED WE WOULD SEE THE "CONTACT/ EMAIL ADDRESS". THE FIRST SERVICE VISIT THEY COULD NOT GET THE SHAKING TO HAPPEN AND "RESET THE STEERING TO FACTORY SETTINGS", "THAT IT WAS A LITTLE OFF." THE SECOND SERVICE APPOINTMENT THE SERVICE DEPARTMENT "COULDN'T GET IT TO HAPPEN". THEY HAD THE SALESPERSON I PURCHASED THE VEHICLE FROM TAKE THE CAR FOR A RIDE AND COMPARE IT TO HOW HIS JL DROVE. THEY ASKED IF A WORKER "COULD TAKE THE CAR HOME AND DRIVE IT A FEW DAYS". I AGREED.IT HAPPENED TO THE WORKER AND THEY REPLACED THE STEERING STABILIZER/DAMPENER THE FIRST TIME(ON THAT SECOND VISIT). THE THIRD SERVICE APPOINTMENT, THEY SAID THE "STEERING STABILIZER/DAMPENER WAS REPLACED WITH A FAULTY STABILIZER""THAT THERE WERE STILL FAULTY NEW ONES, THEY WERE GOING TO REPLACE IT. THE FOLLOWING DAY, ITS VIOLENTLY SHAKING. IT HAPPENS IN MOTION, HAVEN'T NOTICED IT WITH TURNING. I HAVE VIDEOS OF THE SHAKING HAPPENING TO THE STEERING AND THE ISSUES WITH THE RADIO.
Mfg Campaign: 11172260
Recall Date: Jan 26, 2019
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