Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
Corrective Action:
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
Additional Notes:
DRIVING MY NEW 2018 JEEP WRANGLER RUBICON FOR THE FIRST TIME IN SNOWY CONDITIONS, I TURNED ON THE FRONT WINDOW DEFROST WHILE PULLING OUT OF THE DRIVEWAY AND IMMEDIATELY HEARD A POPPING NOISE. THE WINDSHIELD CRACKED DUE TO THE DEFROST COMING ON. THE WINDSHIELD CRACKED AT THE BASE OF THE WINDSHIELD IN THE CENTER OF THE SUV DIRECTLY ABOVE THE DEFROST VENTS. THE CRACK WENT UP FROM THE BASE 3 INCHES AND TOOK A HARD LEFT TOWARDS THE DRIVES SIDE. THERE WAS NOT A IMPACT TO THE WINDSHIELD OF ANY KIND. I HAVE CONTACTED CHRYSLER JEEP AND THEY HAVE SAID "GLASS IS NOT COVERED UNDER WARRANTY". THIS WINDSHIELD IS DEFECTIVE.
Mfg Campaign: 11181164
Recall Date: Feb 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
Corrective Action:
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
Additional Notes:
WHEN HITTING A BUMP AT HIGHWAY SPEEDS THE STEERING WHEEL SHAKES OUT OF MY HAND. I HAVE TO SLOW DOWN TO GET IT TO STOP. HAPPENS EVERYDAY WHEN I GO TO AND FROM WORK NO MATTER WHAT I DO I CAN AVOID THE BUMPS FOR OVER PASSES.
Mfg Campaign: 11180942
Recall Date: Feb 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
Corrective Action:
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
Additional Notes:
ALL AUDIO SOUNDS INCLUDING PHONE, NAVIGATION, RADIO PAUSE EVERY THREE SECONDS. ENGINE DEACTIVATION OCCURRED WHILE PULLING A TRAILER GOING 35 MPH ON A BUSY ROAD. IT RESTARTED ITSELF. BACK UP CAMERA SOMETIMES DOESN'T WORK.
Mfg Campaign: 11180642
Recall Date: Feb 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
Corrective Action:
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
Additional Notes:
AT ROUGHLY 45 MPH STEERING SEEMED TO 'LOCK'... IT TOOK EXTREME FORCE TO TURN ENOUGH TO MAKE A SLIGHT CORNER WHILE DRIVING. THE SLIGHT CORNER IS APPROXIMATELY A 20 DEGREE CURVE TO THE RIGHT THEN BACK TO THE LEFT. AFTER THIS INITIAL 'LOCK' THE STEERING FELT AS IF IT WANTED TO ONLY GO STRAIGHT. EVEN A LANE CHANGE WAS DIFFICULT. THE SAFETY PART OF IT IS THAT WHILE APPLYING ENOUGH FORCE TO TURN THE VEHICLE...WHEN IT 'UNLOCKED' I NEARLY TURNED INTO THE CAR IN THE LANE BESIDE ME!!
Mfg Campaign: 11180502
Recall Date: Feb 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
Corrective Action:
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
Additional Notes:
DEATH WOBBLE. I'VE BEEN EXPERIENCING DEATH WOBBLE - ESPECIALLY DRIVING OVER BRIDGE CONNECTIONS - GOING HIGHWAY SPEEDS. MINI DEATH WOBBLE ON BUMPY PAVED ROADS. MY 2018 JLU NOW HAS 25K - I'VE OWNED IT FOR 9 MONTHS. IT STARTED A MONTH OR SO AGO- DEALER REPLACED STEERING STABILIZER. STILL NOT FIXED. GOING BACK TO DEALER FOR THE 2ND TIME ON 2/19/19. THIS JEEP IS UNSAFE!! I ABSOLUTELY LOVE JEEPS & ALSO OWN ANOTHER OLDER YJ. THIS IS A SERIOUS PROBLEM & NEEDS TO BE ADDRESSED.
Mfg Campaign: 11180522
Recall Date: Feb 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
Corrective Action:
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
Additional Notes:
THREE TIMES WITHIN THE LAST 2 WEEKS, I HAVE BEEN ON THE EXPRESSWAY AND THE CAR STARTED SHAKING VIOLENTLY SIDE TO SIDE. EACH TIME I WAS BETWEEN 60 AND 75 MPH THE SHAKING STOPPED WHEN I GOT DOWN UNDER 45 MPH. IT FELT AS IF THE CAR WAS GOING TO SHAKE APART. I HAVE NOT MADE ANY CHANGES OR ALTERATIONS TO THE CAR SINCE I PURCHASED IT. I HAVE AN APPOINTMENT FOR IT TO BE LOOKED AT ON TUESDAY. IT IS A JL MODEL
Mfg Campaign: 11180383
Recall Date: Feb 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).
Corrective Action:
IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).
Additional Notes:
IMPROPER WELDS LEADING TO TRACK BAR SEPARATION. OKAYED BY THE DEALERSHIP AND CHRYSLER (FCA).
Mfg Campaign: 11179954
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Corrective Action:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Additional Notes:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Mfg Campaign: 11179957
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Corrective Action:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Additional Notes:
VEHICLE SHAKES AND VIBRATES AT HIGHWAY SPEEDS AFTER A BUMP IN THE ROAD IS HIT. ONCE IT WAS SO VIOLENTLY AND CONTINUOUS THAT I HAD TO PULL OVER AND STOP THE VEHICLE SO THE SHAKING WOULD STOP. I WAS TOLD THIS IS "DEATH WOBBLE" A KNOWN ISSUE IN JEEP VEHICLES. BECAUSE I LEASE THIS 2018 WRANGLER, I'D LIKE KNOW IF THERE IS A LEMON LAW PROTECTING ME AS A LEASOR SO THAT I MAY EXIT MY LEASE.
Mfg Campaign: 11179957
Recall Date: Feb 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.
Corrective Action:
WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.
Additional Notes:
WHEN TRAVELING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH I HIT A BUMP CAUSING BOTH MY FRONT TIRES TO SHAKE UNCONTROLLABLY. I HAD TO SLOW DOWN BELOW 45MPH BEFORE THE SHAKING WOULD STOP. THIS HAPPENED AGAIN ON MY RETURN HOME DUE TO ANOTHER BUMP ON THE HIGHWAY. BOTH TIRES, FRONT END, AND STEERING WHEEL SHAKE UNCONTROLLABLY.
Mfg Campaign: 11176431
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707
Corrective Action:
"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707
Additional Notes:
"DEATH WOBBLE" SECOND OCCURENCE...I WAS DRIVING ON THE FREEWAY I-10 AT APPROX 70MPH I RAN OVER A ROUGH PATCH IN THE PAVEMENT; SUDDENLY THE STEERING BEGAN VIOLENTLY WOBBLING, I LET OFF THE GAS, CHECKED TO SEE IT WAS CLEAR AND I CHANGED LANES AS I BEGAN TO SLOW DOWN TO ABOUT 40 MPH AS I ATTEMPTED TO REGAIN CONTROL OF THE STEERING. FINALLY THE WOBBLING STOPPED, AND I WAS ABLE TO CONTINUE MY DRIVING SPEED. THEN AFTER ABOUT 5 MIN HAD PASSED, AGAIN THE STEERING STARTED SHAKING VIOLENTLY AND IT WAS EVEN MORE DIFFICULT TO CONTROL. IT WAS VERY STIFF AND DIFFICULT TO STEER. IT WAS AT THAT POINT THAT MY HUSBAND WHO WAS WITH ME SAID THATS IT, WERE TAKING IT BACK TO THE DEALER, WHICH I DID, I TOOK IT BACK TO CRYSTAL CHRYSLER IN CATHEDRAL CITY WHERE WE PURCHASED IT ON 11-30-2018. THERE IS A CHRYSLER #U48 LISTED. THIS IS MY SECOND COMPLAINT IVE POSTED HERE ON THIS WEBSITE IN THE HOPES THAT SOMETHING CAN BE RESOLVED AS I AM NO LONGER GOING TO DRIVE MY BRAND NEW JEEP WRANGLER BECAUSE OF THE EXTREMELY UNSAFE "DEATH WOBBLE" THAT I HAVE EXPERIENCED EVEN AFTER TAKING IT INTO THE DEALERSHIP WHERE THEY KEPT IT FOR 10 DAYS, AND FIRST TOLD ME THEY COULD FIND NOTHING WRONG WITH IT, THEN THEY REPLACED THE STEERING BOX. I CAN NO LONGER DRIVE MY JEEP AND FEEL SAFE, I FEEL THAT AT ANYTIME THE STEERING COULD GO OUT AND IT WILL CAUSE A CRASH IN WHICH BOTH MYSELF AND SOMEONE ELSE CAN BE KILLED....!!!! NHTSA ID NUMBER 11171707
Mfg Campaign: 11176434
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB
Corrective Action:
MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB
Additional Notes:
MODEL IS A 2018 JK SPORT (2-DOOR) WITH 3,400 MILES. UPON A RIGHT TURN INTO THE ENTRANCE DRIVE OF AN APARTMENT COMPLEX AND HITTING A SLIGHT BUMP AT THE CURB LINE, THE CAR IMMEDIATE LOSS STEERING CONTROL ALONG WITH THE TRACTION CONTROL LIGHT ILLUMINATING ON THE DASH AND FELT THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. STOPPED IMMEDIATELY, CHECK UNDERNEATH, SAW NO DAMAGE. CONTINUED SLOWLY INTO THE APARTMENT COMPLEX, THE STEERING WAS VERY LOOSE TAKING MANY TURNS OF THE STEERING WHEEL TO TURN THE FRONT WHEEL OF THE CAR. ANY TIME THE STEERING WHEEL WAS TURNED RIGHT OR LEFT, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE DASH ALONG WITH THE VIBRATION OF THE ANTI-LOCK BRAKES ACTIVATING. WITH THE LOOSE STEERING AND THE TRACTION CONTROL LIGHT / ABS ACTIVATING WHEN TURNING THE STEERING WHEEL, NOTHING ELSE OUT OF THE ORDINARY DETECTED, DECIDED TO DRIVE SLOWLY TO THE JEEP DEALER. ON THE WAY TO THE DEALER, ON A STRAIGHT AWAY AT ABOUT 25 MPH GOT A VIOLENT SHAKING IN THE FRONT OF THE VEHICLE, COMMONLY KNOWN AS THE "DEATH WOBBLE". ARRIVE SAFELY TO THE DEALER KEEPING THE SPEED REAL SLOW AND THE STEERING TURNS TO A MINIMUM. INSPECTION BY THE DEALER REVELED THE FRONT TRACK BAR BRACKET HAD COMPLETELY DETACHED FROM THE FRAME ON THE WAY TO THE DEALER. AS SEEN IN THE UPLOADED PHOTO, IT IS QUITE OBVIOUS THAT THE BRACKET WAS IMPROPERLY WELDED TO THE FRAME. THIS IS EXACTLY THE SAME PROBLEM UNDER SAFETY RECALL UA5 / NHTSA 18V-675 FOR THE JL MODEL, BUT THIS JK MODEL OF THE SAME YEAR. *DT*JB
Mfg Campaign: 11176473
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mfg Campaign: 11176486
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER DODGE RAM (978-683-8775, LOCATED AT 175 PELHAM ST, METHUEN, MA 01844) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE STEERING DAMPER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR FURTHER OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Mfg Campaign: 11176486
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Corrective Action:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Additional Notes:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Mfg Campaign: 11176584
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Corrective Action:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Additional Notes:
VEHICLE HAS ABOUT 1-2 INCHES OF FREE PLAY IN THE STEERING WHEEL WHEN STRAIGHT. IT IS DIFFICULT TO KEEP THE VEHICLE IN ITS LANE AT HIGHWAY SPEEDS, CONSTANT CORRECTIONS ARE NEEDED. VEHICLE DOES NOT FEEL SAFE TO DRIVE AT HIGHWAY SPEEDS.
Mfg Campaign: 11176584
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Corrective Action:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Additional Notes:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Mfg Campaign: 11176588
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Corrective Action:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Additional Notes:
DEATH WOBBLE. WHEN HITTING A BUMP AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE SIDE TO SIDE VIOLENTLY UNTIL THE JEEP HAS SLOWED TO AROUND 40-45 MPH. STEERING IS STILL POSSIBLE BUT VERY LIMITED. THIS HAPPENS WHEN GOING STRAIGHT OR DURING TURNS AT 55+ MPH. THIS STARTED WHEN THE VEHICLE HAD 3,800 MILES. I HAVE HAD THE JEEP INTO THE DEALER 3 TIMES. THE STEERING STABILIZER WAS REPLACED, THEN THE TIRES WERE BALANCED. NOW THEY ARE INVESTIGATING TIE ROD ENDS AND OTHER POSSIBLE CAUSES.
Mfg Campaign: 11176588
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.
Corrective Action:
WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.
Additional Notes:
WHEN MY SON'S JEEP WRANGLER HITS A SMALL BUMP ON THE FREEWAY AT SPEEDS OVER 50 MILES AN HOUR, IT GOES INTO VIOLENT STEERING VIBRATION. THE FIRST OCCURRENCE WAS ON NOVEMBER 2ND, 2018 AND I TOOK IT TO THE DEALERSHIP FOR REPAIR. THE ISSUE HAPPENED AGAIN ON JANUARY 12TH, 2019, AND CHRYSLER REPAIRED IT FOR THE SECOND TIME. THE ISSUE RECURRED FOR THE THIRD TIME ON FEBRUARY 9TH, 2019 AND THIS TIME, THE VIBRATION WAS EVEN MORE VIOLENT THAN THE FIRST 2 INSTANCES. THE FIRST OCCURRENCE HAPPENED WHEN THE CAR HAD APPROXIMATELY 10,000 MILES ON IT. IT NOW HAS 12,000 MILES ON IT. AS I LOST CONFIDENCE IN CHRYSLER BEING ABLE TO PERMANENTLY REPAIR THE VEHICLE, I AM REQUESTING ARBITRATION FOR CHRYSLER TO TAKE THE CAR BACK AND RELIEVE ME OF THE LEASE AS I DON'T WANT TO ENDANGER MY SON'S LIFE, ESPECIALLY THAT IT TOOK HIM A FRIGHTENING 5 TO 6 SECONDS TO REGAIN CONTROL OVER THE VEHICLE DURING THE LAST INSTANCE. HE WAS DRIVING 65 MILES AN HOUR AND THE VEHICLE VEERED ACROSS 3 LANES. HAD THERE BEEN OTHER CARS, MY SON WOULD HAVE BEEN IN A LIFE THREATENING ACCIDENT.
Mfg Campaign: 11176598
Recall Date: Feb 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.
Corrective Action:
POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.
Additional Notes:
POWER STEERING STOPPED WORKING WHEN DRIVING ON HIGHWAY. ONLY CAN STEERING 10 DEGREES EITHER RIGHT OR LEFT. THANK GOD, I WAS ABLE TO PULL OVER. I RESTARTED AND STEERING CANE BACK.
Mfg Campaign: 11176657
Recall Date: Feb 12, 2019
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