Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Corrective Action:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Additional Notes:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Mfg Campaign: 11182760
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Corrective Action:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Additional Notes:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Mfg Campaign: 11182760
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Corrective Action:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Additional Notes:
AT HIGHWAY SPEEDS (60-80MPH) THE VEHICLE SHAKES VIOLENTLY AFTER GOING OVER A BUMP OR DEFORMITY IN THE ROAD. HAS OCCURRED ON MULTIPLE OCCASIONS. EVERYTHING SHAKES NOT JUST THE STEERING WHEEL. LASTS UNTIL VEHICLE SPEED REDUCES.
Mfg Campaign: 11182760
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Corrective Action:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Additional Notes:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Mfg Campaign: 11182792
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Corrective Action:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Additional Notes:
VEHICLE BECOMES VERY UNSETTLED WHEN CROSSING PAVEMENT JOINTS AND BRIDGE TRANSITIONS ON HIGHWAYS AT SPEED THE VEHICLE STARTS FRONT END DEATH WOBBLE
Mfg Campaign: 11182792
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Corrective Action:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Additional Notes:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Mfg Campaign: 11182811
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Corrective Action:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Additional Notes:
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.
Mfg Campaign: 11182811
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.
Corrective Action:
STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.
Additional Notes:
STEERING WHEEL HAS EXCESS PLAY, WANDERS AROUND THE HIGHWAY WENT AT HIGHWAY SPEEDS, ESPECIALLY IN TURNS.
Mfg Campaign: 11182828
Recall Date: Feb 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
Corrective Action:
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
Additional Notes:
I GO AND GET IN MY JEEP, IT'S RAINING A LITTLE TURN ON DEFROST AND THE WINDSHIELD CRACKS, JUST SITTING STILL, IT'S NOT SNOWING SLEETING OR FREEZING RAIN JUST RAINING
Mfg Campaign: 11182478
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
Corrective Action:
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
Additional Notes:
WHEN DRIVING THE STEERING HAS PLAY AND MUST CONSTANTLY CORRECT TO KEEP CAR GOING STRAIGHT. DRIFTS AND WANDERS, THIS IS NOT A FOLLOWING THE CROWN ISSUE. VERY NOTICEABLE AT LOCAL SPEEDS (20-40 MPH) AND DRIVING CONSTANTLY ON A STRAIGHT ROAD
Mfg Campaign: 11182477
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
HOW'S IT GOING. I ENTERED MY CAR IN THE PARKING LOT OF MY WORK AND TURNED THE JEEP ON. WITHIN A MINUTE WHILE SITTING THERE I HEARD LIKE A POP AND A CRACK AND I NOTICED A SMALL CRACK ABOUT 5-6' IN LENGTH. IT STARTED AT THE BOTTOM OF MY DRIVER WIDE WINDOW AND RAN VERTICAL. OVER THE COURSE OF THE NEXT WEEK THIS SMALL CRACK TURNED LEFT AND RIGHT AND ENDED UP ENGULFING MY WHOLE WINDSHIELD. I AM PART OF JLWRANGLERFORUMS.COM AND I HAVE LEARNED THAT THIS HAS HAPPENED TO NUMEROUS VEHICLES. BETWEEN THE PHANTOM CRACKS SHOWING UP AND OTHERS GETTING HUGE CRACKS FROM ROCK CHIPS SOMETHING NEEDS TO BE DONE WITH THIS WINDSHIELD. I OWNED A WRANGLER TJ FOR OVER 4 YEARS AND NEVER ONCE HAD A WINDSHIELD PROBLEM. ANY HELP WOULD BE GREAT. THANK YOU (XXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11182501
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
Corrective Action:
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
Additional Notes:
MY CAR IS SHAKING NON STOP AFTER I HIT A BUMP ON THE ROAD, IT CAN LAST UP TO 1 1/2MINUTE NON STOP. TOOK INTO THE DEALER AND WAS TOLD AFTER 1 WK THAT THERE WAS NOTHING WRONG WITH IT. I HAVE UNDER 5,000 MILES ON MY CAR.
Mfg Campaign: 11182613
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Corrective Action:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Additional Notes:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Mfg Campaign: 11182654
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Corrective Action:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Additional Notes:
MY JEEP IS VERY DANGEROUS. THE JEEP WILL ONLY DRIVE OK IF YOU DRIVE ON A L NEWLY PAVED AND TOTALLY FLAT SURFACE. - WHEN YOU HIT A BUMP THERE IS AN EXTENDED VIBRATION, QUESTIONABLE HANDLING CHARACTERISTICS AND THE CAR LITERALLY JUMPS LANE AND MOVES SIDE TO SIDE WITHOUT HAVING ANY CONTROL OVER THE VEHICLE. IT HAPPENS EVERY TIME I DRIVE AND REPEATEDLY EACH TIME I DRIVE. THE JEEP ALSO HAS THE JEEP DEATH WOBBLE - THE CRAZY VIBRATION OF THE WHOLE CAR. BOTH ISSUES ARE WORSE AT HIGHER SPEEDS BUT WHEN IT HAPPENS YOU HAVE ABSOLUTELY NO CONTROL OVER THE CAR.. THE FRONT END VIBRATIONS TRANSITION INTO THE VEHICLE JUMPING LANES AND MOVEMENT THAT VARIES IN SEVERITY DUE TO SPEEDS. IT IS VERY SCARY AND VERY DANGEROUS. I HAVE BROUGHT THE CAR TO THE DEALER AND BOTH THE DEALERSHIP AND CHRYSLER'S SPECIAL REGIONAL TECH HAVE CONFIRMED THIS ISSUE. IT HAPPENS WHILE IN MOTION, ON ANY STREET, AT ANY SPEED, WHETHER DRIVING STRAIGHT OR TURNING - IT HAPPENS ALL THE TIME, AT ANY MOMENT WITH NO NOTICE. IT HAPPENS EVERY DAY YOU DRIVE THE CAR SO HARD BUT I PUT IN TODAYS DATE BC YOU ASKED FOR A DATE. IT DID HAPPEN TODAY FOR CHRYSLERS SPECIAL REGIONAL TECH TOO. IT ALSO HAPPENS AT ALL SPEEDS BUT IS WORSE AT HIGHER SPEEDS.
Mfg Campaign: 11182654
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Corrective Action:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Additional Notes:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Mfg Campaign: 11182670
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Corrective Action:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Additional Notes:
VEHICLE PURCHASED NEW FROM DEALERSHIP. WITHIN FIRST 100 MILES WAS TRAVELING DOWN HWY AT APPROXIMATELY 70 MILES PER HOUR, I HIT A BUMP IN THE ROAD WHILE BEARING LEFT. TRUCK STARTED SHAKING VIOLENTLY. STEERING WHEEL SAME. AS TRUCK SLOWED DOWN SHAKING STOPPED... DEALER REPLACED STABILITY BAR AND STATED PROBLEM WAS CORRECTED... WITHIN FIRST WEEK OF TRUCK BEING RETURNED, I WAS TRAVELING ON HWY, THIS TIME HIT A BUMP IN ROAD WHILE BEARING RIGHT. TRUCK STARTED SHAKING VIOLENTLY TO THE POINT I BARELY AVOIDED AN ACCIDENT WITH A VEHICLE TO MY FRONT AND ANOTHER TO MY SIDE... VEHICLE WAS RETURNED TO DEALERSHIP, THIS TIME SPOKE WITH GENERAL MANAGER, WAS TOLD AS OF YET THEIR IS NO SOLUTION. CORPORATE WILL HAVE TO RECOMMEND A FIX. I'VE OWNED THIS VEHICLE FOR APPROX 1 MONTH AND 2 WEEKS. IT'S BEEN IN DEALERS POSSESSION FOR THIS AND NUMEROUS OTHER PROBLEMS FOR MORE THAN HALF THAT TIME. AT TIME OF FIRST REPAIR I ASKED DEALERSHIP FOR REPAIR PAPERWORK, WAS TOLD IT WAS NOT READY, IT WOULD BE MAILED TO ME. AT TIME OF SECOND I AM STILL AWAITING DOCUMENTATION FROM FIRST INCIDENT WHICH HAS STILL NOT BEEN PROVIDED. FIRST INCIDENT OCCURRED 1/24/19. DEALER KEPT VEHICLE FOR APPROXIMATELY 20 DAYS. SECOND INCIDENT OCCURRED MORNING OF 2/26/19 AS OF THIS WRITING.
Mfg Campaign: 11182670
Recall Date: Feb 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
Corrective Action:
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
Additional Notes:
WINDSHIELD CRACKED IN CENTER WHILE RUNNING DEFROSTER. 2000 MILES ON ODOMETER, NO ROCK STRIKES. VEHICLE WAS STATIONARY ON A VERY COLD DAY.
Mfg Campaign: 11182445
Recall Date: Feb 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
Corrective Action:
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
Additional Notes:
LOOSE STEERING, CAUSES OVER CORRECTION AT HIGHWAY SPEEDS. SUSPECT THE LACK OF RIGIDITY IN THE RUBBER BUSHINGS TO BE TOO SOFT, CAUSING A HALF INCH DEAD SPOT IN THE STEERING BEFORE THE WHEELS ADJUST TO THE STEERING WHEEL INPUT.
Mfg Campaign: 11182079
Recall Date: Feb 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
Corrective Action:
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
Additional Notes:
JEEP WONDERS WHEN ON THE HIGHWAY. FEEL LIKE I NEED TO ALWAYS HANG ON WITH 2 HANDS
Mfg Campaign: 11182161
Recall Date: Feb 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
Corrective Action:
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
Additional Notes:
STEERING IS LOOSE AND VEHICLE WANDERS ALL OVER THE ROAD. CONSTANT CORRECTION OF THE WHEEL IS REQUIRED TO STAY IN LANE. MOST NOTICEABLE AT HIGHWAY SPEEDS BUT IS APPARENT AT ALL SPEEDS.
Mfg Campaign: 11181749
Recall Date: Feb 22, 2019
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