Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER OWNING THE VEHICLE, WHICH I BOUGHT USED WITH 8113 MILES ON IT, FOR ONLY FOUR DAYS, I EXPERIENCED A VIOLENT VIBRATION FROM THE STEERING MECHANISM, FORCING ME TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD. I THOUGHT I'D BLOWN A TIRE, BUT THE MONITOR SHOWED THEM TO BE PROPERLY INFLATED. ONCE I SLOWED DOWN, THE SHAKING DISAPPEARED AND I WAS ABLE TO CONTINUE WITHOUT INCIDENT. IT HAS NOT HAPPENED AGAIN, BUT WHEN I RESEARCHED THE PHENOMENON I DISCOVERED THAT FCA HAD, SUPPOSEDLY, ISSUED A TSB RELATED TO THE PROBLEM, AND SENT A LETTER TO OWNERS OFFERING TO INSTALL A HEAVIER DUTY STEERING STABILIZER. THE DEALER I TOOK IT TO THIS MORNING WAS UNAWARE OF ANY SUCH PROBLEM OR TSB, AND, SINCE I CAN'T GET A COPY OF IT FROM YOUR IMPOSSIBLE-TO-NEGOTIATE WEBSITE, I'M AT A LOSS AS TO HOW TO PROCEED.
Corrective Action:
AFTER OWNING THE VEHICLE, WHICH I BOUGHT USED WITH 8113 MILES ON IT, FOR ONLY FOUR DAYS, I EXPERIENCED A VIOLENT VIBRATION FROM THE STEERING MECHANISM, FORCING ME TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD. I THOUGHT I'D BLOWN A TIRE, BUT THE MONITOR SHOWED THEM TO BE PROPERLY INFLATED. ONCE I SLOWED DOWN, THE SHAKING DISAPPEARED AND I WAS ABLE TO CONTINUE WITHOUT INCIDENT. IT HAS NOT HAPPENED AGAIN, BUT WHEN I RESEARCHED THE PHENOMENON I DISCOVERED THAT FCA HAD, SUPPOSEDLY, ISSUED A TSB RELATED TO THE PROBLEM, AND SENT A LETTER TO OWNERS OFFERING TO INSTALL A HEAVIER DUTY STEERING STABILIZER. THE DEALER I TOOK IT TO THIS MORNING WAS UNAWARE OF ANY SUCH PROBLEM OR TSB, AND, SINCE I CAN'T GET A COPY OF IT FROM YOUR IMPOSSIBLE-TO-NEGOTIATE WEBSITE, I'M AT A LOSS AS TO HOW TO PROCEED.
Additional Notes:
AFTER OWNING THE VEHICLE, WHICH I BOUGHT USED WITH 8113 MILES ON IT, FOR ONLY FOUR DAYS, I EXPERIENCED A VIOLENT VIBRATION FROM THE STEERING MECHANISM, FORCING ME TO SLOW DOWN AND PULL TO THE SIDE OF THE ROAD. I THOUGHT I'D BLOWN A TIRE, BUT THE MONITOR SHOWED THEM TO BE PROPERLY INFLATED. ONCE I SLOWED DOWN, THE SHAKING DISAPPEARED AND I WAS ABLE TO CONTINUE WITHOUT INCIDENT. IT HAS NOT HAPPENED AGAIN, BUT WHEN I RESEARCHED THE PHENOMENON I DISCOVERED THAT FCA HAD, SUPPOSEDLY, ISSUED A TSB RELATED TO THE PROBLEM, AND SENT A LETTER TO OWNERS OFFERING TO INSTALL A HEAVIER DUTY STEERING STABILIZER. THE DEALER I TOOK IT TO THIS MORNING WAS UNAWARE OF ANY SUCH PROBLEM OR TSB, AND, SINCE I CAN'T GET A COPY OF IT FROM YOUR IMPOSSIBLE-TO-NEGOTIATE WEBSITE, I'M AT A LOSS AS TO HOW TO PROCEED.
Mfg Campaign: 11281235
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11280755
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE "DEATH WOBBLE". MOUNTAIN VALLEY MOTORS, INC. (7535 APPALACHIAN HWY, BLUE RIDGE, GA 30513) PERFORMED THE RECALL REPAIR. WHILE THE CONTACT WAS TAKING A LONG ROAD TRIP, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KEELY ISLAND ROAD, MARTINSBURG, WV 25401, (888) 362-8027) TO HAVE THE RECALL REPAIR PERFORMED AGAIN. THE DEALER CLAIMED THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED INCORRECTLY AND THE PART WAS INSTALLED UPSIDE DOWN. THE VEHICLE WAS REPAIRED AND ABLE TO BE DRIVEN HOME; HOWEVER, THE CONTACT STATED THE FRONT END OF THE VEHICLE CONTINUED TO SHAKE. THE MOUNTAIN VALLEY DEALER STATED THAT THE MANUFACTURER ISSUED NEW INSTRUCTIONS ON HOW TO INSTALL THE PART, WHICH COULD HAVE CAUSED CONFUSION. THE DEALER DID NOT KNOW WHEN THE INSTRUCTIONS WERE ISSUED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11280755
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
POOR WELDS ON FRAME
Corrective Action:
POOR WELDS ON FRAME
Additional Notes:
POOR WELDS ON FRAME
Mfg Campaign: 11280832
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I FILED A COMPLAINT ON THE LOOSE STEERING AS IT FEELS LIKE THERE IS A DEAD SPOT WHILE DRIVING AND IT DOESN'T RESPOND, IN DECEMBER OF LAST YEAR. IT'S LIKE SEVERAL DEGREES OF CONSTANTLY TURNING THE STEERING WHEEL BEFORE IT REGISTERS. LIKE IN AN OLD MOVIE WHERE YOU SEE THEM ALWAYS HAVING TO KEEP TURNING THE WHEEL BACK AND FORTH EXCESSIVELY. THIS HAS NOT BEEN ADDRESSED AS OF YET. FAST FORWARD TO THE TERM DEATH WOBBLE THAT IS PLAGUING MY JEEP WITH 9100 MILES ON IT. DEALERSHIP REPLACED THE DAMPNER. BUT THAT DID NOTHING TO CORRECT THE VIOLENT SHAKING WHEN HITTING AN EXPANSION JOINT OR POTHOLE AT HIGHWAY SPEEDS. I'M DISGUSTED AT HOW AWFUL THIS IS ON A NEW VEHICLE. I SHOULD NOT HAVE ANY WORN PARTS ON MY JEEP WITH UNDER 10K MILES. I WANT ANSWERS, SOLUTIONS, A FOLLOW UP BY SOMEONE WHO IS IN CHARGE OF THIS. IT'S SCARY TO DRIVE BETWEEN THE EXCESSIVE PLAY AND DEATH WOBBLE. IT'S LIKE I'M DRIVING AN OLD JUNKER, DEFINITELY NOT A 40K NEW JEEP.
Corrective Action:
I FILED A COMPLAINT ON THE LOOSE STEERING AS IT FEELS LIKE THERE IS A DEAD SPOT WHILE DRIVING AND IT DOESN'T RESPOND, IN DECEMBER OF LAST YEAR. IT'S LIKE SEVERAL DEGREES OF CONSTANTLY TURNING THE STEERING WHEEL BEFORE IT REGISTERS. LIKE IN AN OLD MOVIE WHERE YOU SEE THEM ALWAYS HAVING TO KEEP TURNING THE WHEEL BACK AND FORTH EXCESSIVELY. THIS HAS NOT BEEN ADDRESSED AS OF YET. FAST FORWARD TO THE TERM DEATH WOBBLE THAT IS PLAGUING MY JEEP WITH 9100 MILES ON IT. DEALERSHIP REPLACED THE DAMPNER. BUT THAT DID NOTHING TO CORRECT THE VIOLENT SHAKING WHEN HITTING AN EXPANSION JOINT OR POTHOLE AT HIGHWAY SPEEDS. I'M DISGUSTED AT HOW AWFUL THIS IS ON A NEW VEHICLE. I SHOULD NOT HAVE ANY WORN PARTS ON MY JEEP WITH UNDER 10K MILES. I WANT ANSWERS, SOLUTIONS, A FOLLOW UP BY SOMEONE WHO IS IN CHARGE OF THIS. IT'S SCARY TO DRIVE BETWEEN THE EXCESSIVE PLAY AND DEATH WOBBLE. IT'S LIKE I'M DRIVING AN OLD JUNKER, DEFINITELY NOT A 40K NEW JEEP.
Additional Notes:
I FILED A COMPLAINT ON THE LOOSE STEERING AS IT FEELS LIKE THERE IS A DEAD SPOT WHILE DRIVING AND IT DOESN'T RESPOND, IN DECEMBER OF LAST YEAR. IT'S LIKE SEVERAL DEGREES OF CONSTANTLY TURNING THE STEERING WHEEL BEFORE IT REGISTERS. LIKE IN AN OLD MOVIE WHERE YOU SEE THEM ALWAYS HAVING TO KEEP TURNING THE WHEEL BACK AND FORTH EXCESSIVELY. THIS HAS NOT BEEN ADDRESSED AS OF YET. FAST FORWARD TO THE TERM DEATH WOBBLE THAT IS PLAGUING MY JEEP WITH 9100 MILES ON IT. DEALERSHIP REPLACED THE DAMPNER. BUT THAT DID NOTHING TO CORRECT THE VIOLENT SHAKING WHEN HITTING AN EXPANSION JOINT OR POTHOLE AT HIGHWAY SPEEDS. I'M DISGUSTED AT HOW AWFUL THIS IS ON A NEW VEHICLE. I SHOULD NOT HAVE ANY WORN PARTS ON MY JEEP WITH UNDER 10K MILES. I WANT ANSWERS, SOLUTIONS, A FOLLOW UP BY SOMEONE WHO IS IN CHARGE OF THIS. IT'S SCARY TO DRIVE BETWEEN THE EXCESSIVE PLAY AND DEATH WOBBLE. IT'S LIKE I'M DRIVING AN OLD JUNKER, DEFINITELY NOT A 40K NEW JEEP.
Mfg Campaign: 11280861
Recall Date: Nov 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Corrective Action:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Additional Notes:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Mfg Campaign: 11280623
Recall Date: Nov 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Corrective Action:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Additional Notes:
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Mfg Campaign: 11280623
Recall Date: Nov 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Corrective Action:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Additional Notes:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Mfg Campaign: 11280477
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Corrective Action:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Additional Notes:
MY WIFE EXPERIENCED STARTED EXPERIENCING THE HARMONIC FREQUENCY ANOMALY AKA "DEATH WOBBLE" JUST AS THE WEATHER STARTED TO GET COOLER IN NJ. I BROUGHT VEHICLE IN TO PERFORM THE TSB ON 11/15. THE VERY NEXT DAY 11/16 THE DEATH WOBBLE CAME BACK ONLY THIS TIME MUCH WORSE! SHE WAS HEADING TO A 4H LEADERSHIP TRAINING COURSE WITH A CAR FULL OF CHILDREN, THANKFULLY SHE WAS ABLE TO MAINTAIN CONTROL AND PULL OFF THE SIDE OF THE HIGHWAY WHICH IN ITSELF IT NOT SAFE TO DO. THE FIX THAT FCA HAS PUBLISHED DOES NOT WORK - NHTSA DO YOUR JOB INVESTIGATE AND MANDATE FCA FIX THE ISSUE NOT PUT A BAND AID ON A BROKEN LEG.
Mfg Campaign: 11280477
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WANDERS. TWO OR THREE INCHES OF PLAY IN STEERING. CAR HAS BEEN IN FOR SERVICE THREE TIMES. DEALER CHANGED STEERING STABILIZER THREE TIMES. CAR GOES BACK IN 11/18/19 FOR THE 4TH TIME SAME PROBLEM. STEERING IS DANGEROUS. CAR IS UNCONTROLLABLE.
Corrective Action:
STEERING WANDERS. TWO OR THREE INCHES OF PLAY IN STEERING. CAR HAS BEEN IN FOR SERVICE THREE TIMES. DEALER CHANGED STEERING STABILIZER THREE TIMES. CAR GOES BACK IN 11/18/19 FOR THE 4TH TIME SAME PROBLEM. STEERING IS DANGEROUS. CAR IS UNCONTROLLABLE.
Additional Notes:
STEERING WANDERS. TWO OR THREE INCHES OF PLAY IN STEERING. CAR HAS BEEN IN FOR SERVICE THREE TIMES. DEALER CHANGED STEERING STABILIZER THREE TIMES. CAR GOES BACK IN 11/18/19 FOR THE 4TH TIME SAME PROBLEM. STEERING IS DANGEROUS. CAR IS UNCONTROLLABLE.
Mfg Campaign: 11280543
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.
Corrective Action:
JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.
Additional Notes:
JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.
Mfg Campaign: 11280380
Recall Date: Nov 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.
Corrective Action:
WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.
Additional Notes:
WHILE IN MOTION DURING COLDER TEMPERATURES, MY STEERING WHEEL BECOMES STIFF AND DIFFICULT TO TURN. THE STIFFNESS IS PRESENT AT ALL SPEEDS, BUT MOST PREVALENT AT HIGHWAY SPEEDS. THIS STIFFNESS EVENTUALLY FADES ONCE TEMPERATURES INCREASE OR THE VEHICLE HAS WARMED UP SUFFICIENTLY. THERE WAS A SERVICE BULLETIN JEEP RELEASED TO FIX THIS ISSUE, AND I HAD IT APPLIED LAST WINTER, BUT THE ISSUE HAS RETURNED AGAIN. IT SEEMS THE SOFTWARE FIX THEY HAD APPLIED IS NOT PERMANENT. THIS ISSUE IS INCREDIBLY DANGEROUS AS IT CAUSES THE STEERING WHEEL TO ALMOST LOCK UP WHEN TAKING A TURN. AT TIMES WHEN TEMPERATURES ARE VERY LOW, THE STEERING WHEEL STIFFNESS MAKES TURNING ON THE HIGHWAY VERY DIFFICULT.
Mfg Campaign: 11280029
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.
Corrective Action:
I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.
Additional Notes:
I'VE HAD ISSUES TURNING STEERING WHEEL DURING COLD MORNINGS (~30 DEGREE) WHILE DRIVING AT HIGHWAY SPEED. I CAN ONLY TURN STEERING WHEELS ABOUT 5 DEGREES AND THEN MEET SOME RESISTANCE WHICH IT DOESN'T ALLOW ME TO CONTINUE THROUGH MY TURN. THIS HAPPENS FOR TURNING BOTH RIGHT AND LEFT DIRECTIONS. IT IS VERY SCARY AT HIGHWAY SPEED HEADING INTO AN EXIT RAMP OR IN THE MIDDLE OF A CURVE. I ONLY HAVE THIS ISSUE WHEN THE TEMPERATURE IS LOW. IT HAD HAPPENED SEVERAL TIMES THIS WEEK IN COLD MORNINGS.
Mfg Campaign: 11280178
Recall Date: Nov 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.
Corrective Action:
WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.
Additional Notes:
WHEN VEHICLE IS ABOVE 60 MPH AND THE TEMP IS 35 OR BELOW THERE IS NO STEERING ASSIST. ITS AS IF THE VEHICLE HAS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH THE JEEP.
Mfg Campaign: 11279866
Recall Date: Nov 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Corrective Action:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Additional Notes:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Mfg Campaign: 11279475
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Corrective Action:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Additional Notes:
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Mfg Campaign: 11279475
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE CONTACT STATED THAT TURNING THE STEERING TO THE RIGHT OPERATED AS INTENDED; HOWEVER, WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE WHEELS HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO LINDSAY CHRYSLER DODGE JEEP RAM (8100 CENTREVILLE RD, CITY OF MANASSAS, VA 20111, (888) 241-6888) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68116814. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11279502
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.
Corrective Action:
REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.
Additional Notes:
REOCCURING ISSUE WITH STEERING WHEN DRIVING 55MPH AND ABOVE. CAR SHAKES UNCONTROLLABLY WHEN HITTING A BUMP OR A CHANGE IN PAVEMENT, TO THE POINT I HAVE TO PULL OVER AND SLOW DOWN TO 40MPH. HAD A RECALL FOR THE STEERING DAMPER WHICH FIXED THE ISSUE A LITTLE BIT BUT NOW IT IS HAPPENING YET AGAIN. I DO NOT FEEL SAFE DRIVING THE VEHICLE.
Mfg Campaign: 11279549
Recall Date: Nov 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Corrective Action:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Additional Notes:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Mfg Campaign: 11279344
Recall Date: Nov 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Corrective Action:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Additional Notes:
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Mfg Campaign: 11279344
Recall Date: Nov 11, 2019
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