Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Corrective Action:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Additional Notes:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Mfg Campaign: 11288138
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Corrective Action:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Additional Notes:
TOOK VEHICLE IN WITH 'WHEEL WOBBLE' AT 7728 MILES AND DEALER REPLACED STEERING DAMPER. AFTER DRIVING 300 MILES TOOK BACK TO DEALER WITH SAME ISSUE. THEY STATED THAT THEY COULD NOT DUPLICATE AND RETURNED THE VEHICLE. I THEN TOOK TO AN AFTERMARKET DUAL STEERING STABILIZER THAT HID THE PROBLEM FOR ANOTHER 8OOO MILES. UPON TAKING BACK TO DEALER WITH NOW 18000 MILES - THERE IS AN ADDITIONAL STEERING STABILIZER THAT FACTORY RECOMMENDS. DEALER WILL NOT TAKE AFTERMARKET OFF AND INSTALL RECOMMENDED FACTORY REPLACEMENT. WHERE IS PROTECTION FOR CONSUMER THE VEHICLE WAS PURCHASED FOR A TEENAGE DRIVER AND IT IS NOT SAFE...
Mfg Campaign: 11288138
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AFTER PURCHASING MY JEEP MY WIFE AND I NOTICED IT WAS REALLY HARD TO KEEP IT BETWEEN THE LINES. CONSTANTLY CORRECTING THE JEEP TO KEEP IT STRAIGHT. TOOK THE JEEP IN TO HAVE THE TRACK BAR REPLACED AND ALSO THE STEERING DAMPER REPLACED. THESES REPLACEMENT PARTS DID NOT FIX THE ISSUE. THERE IS ALSO A DEAD SPOT WITH THE STEERING WHEEL WHERE YOU CAN TURN IT ABOUT AN INCH BOTH DIRECTIONS WITHOUT ANY MOVEMENT FROM THE WHEELS. AFTER DRIVING THE JEEP I AM TIRED FROM RECORRECTING CONSTANTLY. THIS IS A DANGEROUS ISSUE. I HAVE CONTACTED JEEP CARES AND MY DEALERSHIP FOR A THIRD TIME. THE DEALERSHIP TOLD ME NOTHING WAS LOOSE AND IT DRIVES LIKE THE OTHERS. FRUSTRATING!
Corrective Action:
AFTER PURCHASING MY JEEP MY WIFE AND I NOTICED IT WAS REALLY HARD TO KEEP IT BETWEEN THE LINES. CONSTANTLY CORRECTING THE JEEP TO KEEP IT STRAIGHT. TOOK THE JEEP IN TO HAVE THE TRACK BAR REPLACED AND ALSO THE STEERING DAMPER REPLACED. THESES REPLACEMENT PARTS DID NOT FIX THE ISSUE. THERE IS ALSO A DEAD SPOT WITH THE STEERING WHEEL WHERE YOU CAN TURN IT ABOUT AN INCH BOTH DIRECTIONS WITHOUT ANY MOVEMENT FROM THE WHEELS. AFTER DRIVING THE JEEP I AM TIRED FROM RECORRECTING CONSTANTLY. THIS IS A DANGEROUS ISSUE. I HAVE CONTACTED JEEP CARES AND MY DEALERSHIP FOR A THIRD TIME. THE DEALERSHIP TOLD ME NOTHING WAS LOOSE AND IT DRIVES LIKE THE OTHERS. FRUSTRATING!
Additional Notes:
AFTER PURCHASING MY JEEP MY WIFE AND I NOTICED IT WAS REALLY HARD TO KEEP IT BETWEEN THE LINES. CONSTANTLY CORRECTING THE JEEP TO KEEP IT STRAIGHT. TOOK THE JEEP IN TO HAVE THE TRACK BAR REPLACED AND ALSO THE STEERING DAMPER REPLACED. THESES REPLACEMENT PARTS DID NOT FIX THE ISSUE. THERE IS ALSO A DEAD SPOT WITH THE STEERING WHEEL WHERE YOU CAN TURN IT ABOUT AN INCH BOTH DIRECTIONS WITHOUT ANY MOVEMENT FROM THE WHEELS. AFTER DRIVING THE JEEP I AM TIRED FROM RECORRECTING CONSTANTLY. THIS IS A DANGEROUS ISSUE. I HAVE CONTACTED JEEP CARES AND MY DEALERSHIP FOR A THIRD TIME. THE DEALERSHIP TOLD ME NOTHING WAS LOOSE AND IT DRIVES LIKE THE OTHERS. FRUSTRATING!
Mfg Campaign: 11288046
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FIRST TIME I NOTICED IT VEHICLE WAS IN MOTION I HIT A SMALL POTHOLE AND STEERING OF THE VEHICLE WAS UNCONTROLLABLE FOR 10 15 SECONDS (THE FIRST TIME THIS HAPPENED WE WERE ON THE WAY HOME FROM THE HOSPITAL WITH OUR NEWBORN AND PULLED OVER THINKING A TIRE POSSIBLY BLEW). NOW, EVEN THE SMALLEST BUMP IN THE ROAD WILL CAUSE THE VEHICLE TO SHIMMY AND WOBBLE ALMOST TAKING OVER COMPLETE CONTROL OF THE STEERING. WHEN I BROUGHT THE JEEP IN FOR A ROUTINE OIL CHANGE THEY DID NOT MENTION THE RECALL UNTIL I ASKED THEM ABOUT A POSSIBLE PROBLEM WITH MY VEHICLES STEERING. I HAVE ALSO RECEIVED NO NOTICES OR PHONE CALLS FOR THIS STEERING RECALL. THIS COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WITH AN INEXPERIENCED DRIVER. WE HAVE TO DRIVE ON A ROAD DAILY THAT IS PROBLEMATIC AS IT IS UNDER CONSTRUCTION WITH ALL KINDS OF BUMPS AND UNEVEN SURFACES. MY VEHICLE IS SCHEDULED FOR THE SERVICE RECALL REPAIR. I WANTED TO DOCUMENT THE PROBLEM WITH YOUR AGENCY AND ALSO NOTE THAT JEEP DID NOT CONTACT ME WHATSOEVER REGARDING THIS RECALL.
Corrective Action:
FIRST TIME I NOTICED IT VEHICLE WAS IN MOTION I HIT A SMALL POTHOLE AND STEERING OF THE VEHICLE WAS UNCONTROLLABLE FOR 10 15 SECONDS (THE FIRST TIME THIS HAPPENED WE WERE ON THE WAY HOME FROM THE HOSPITAL WITH OUR NEWBORN AND PULLED OVER THINKING A TIRE POSSIBLY BLEW). NOW, EVEN THE SMALLEST BUMP IN THE ROAD WILL CAUSE THE VEHICLE TO SHIMMY AND WOBBLE ALMOST TAKING OVER COMPLETE CONTROL OF THE STEERING. WHEN I BROUGHT THE JEEP IN FOR A ROUTINE OIL CHANGE THEY DID NOT MENTION THE RECALL UNTIL I ASKED THEM ABOUT A POSSIBLE PROBLEM WITH MY VEHICLES STEERING. I HAVE ALSO RECEIVED NO NOTICES OR PHONE CALLS FOR THIS STEERING RECALL. THIS COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WITH AN INEXPERIENCED DRIVER. WE HAVE TO DRIVE ON A ROAD DAILY THAT IS PROBLEMATIC AS IT IS UNDER CONSTRUCTION WITH ALL KINDS OF BUMPS AND UNEVEN SURFACES. MY VEHICLE IS SCHEDULED FOR THE SERVICE RECALL REPAIR. I WANTED TO DOCUMENT THE PROBLEM WITH YOUR AGENCY AND ALSO NOTE THAT JEEP DID NOT CONTACT ME WHATSOEVER REGARDING THIS RECALL.
Additional Notes:
FIRST TIME I NOTICED IT VEHICLE WAS IN MOTION I HIT A SMALL POTHOLE AND STEERING OF THE VEHICLE WAS UNCONTROLLABLE FOR 10 15 SECONDS (THE FIRST TIME THIS HAPPENED WE WERE ON THE WAY HOME FROM THE HOSPITAL WITH OUR NEWBORN AND PULLED OVER THINKING A TIRE POSSIBLY BLEW). NOW, EVEN THE SMALLEST BUMP IN THE ROAD WILL CAUSE THE VEHICLE TO SHIMMY AND WOBBLE ALMOST TAKING OVER COMPLETE CONTROL OF THE STEERING. WHEN I BROUGHT THE JEEP IN FOR A ROUTINE OIL CHANGE THEY DID NOT MENTION THE RECALL UNTIL I ASKED THEM ABOUT A POSSIBLE PROBLEM WITH MY VEHICLES STEERING. I HAVE ALSO RECEIVED NO NOTICES OR PHONE CALLS FOR THIS STEERING RECALL. THIS COULD BE VERY DANGEROUS IF IT WAS TO HAPPEN WITH AN INEXPERIENCED DRIVER. WE HAVE TO DRIVE ON A ROAD DAILY THAT IS PROBLEMATIC AS IT IS UNDER CONSTRUCTION WITH ALL KINDS OF BUMPS AND UNEVEN SURFACES. MY VEHICLE IS SCHEDULED FOR THE SERVICE RECALL REPAIR. I WANTED TO DOCUMENT THE PROBLEM WITH YOUR AGENCY AND ALSO NOTE THAT JEEP DID NOT CONTACT ME WHATSOEVER REGARDING THIS RECALL.
Mfg Campaign: 11287770
Recall Date: Dec 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Corrective Action:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Additional Notes:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Mfg Campaign: 11287612
Recall Date: Dec 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Corrective Action:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Additional Notes:
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Mfg Campaign: 11287612
Recall Date: Dec 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
REAR SEAT BELTS TORN ONLY USED REAR SEATS 2 TIMES IN THE YEAR I'VE OWNED THE VEHICLE HAVE HAD THE REAR SEAT FOLDED DOWN THE WHOLE TIME
Corrective Action:
REAR SEAT BELTS TORN ONLY USED REAR SEATS 2 TIMES IN THE YEAR I'VE OWNED THE VEHICLE HAVE HAD THE REAR SEAT FOLDED DOWN THE WHOLE TIME
Additional Notes:
REAR SEAT BELTS TORN ONLY USED REAR SEATS 2 TIMES IN THE YEAR I'VE OWNED THE VEHICLE HAVE HAD THE REAR SEAT FOLDED DOWN THE WHOLE TIME
Mfg Campaign: 11287708
Recall Date: Dec 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Corrective Action:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Additional Notes:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Mfg Campaign: 11287549
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Corrective Action:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Additional Notes:
WHEN DRIVING AT AROUND 60 MPH OR FASTER, HITTING A BUMP IN THE ROAD CAUSES THE VEHICLE TO SHAKE SOMEWHAT VIOLENTLY FOR 10-30 SECONDS OR SO. THIS HAPPENS MULTIPLE TIMES PER WEEK AND STARTED ABOUT 2 MONTHS AGO.
Mfg Campaign: 11287549
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP STEERING WHEEL IS BINDING UP AND IS A SERIOUS SAFETY CONCERN. I ALMOST GOT INTO A MAJOR ACCIDENT BECAUSE OF IT YESTERDAY IN A SNOWSTORM WHEN A GUY STOPPED SHORT IN FRONT OF ME AND I COULD NOT GET THE WHEEL TO TURN LEFT WITHOUT JAMMING MY BRAKES AND DRASTICALLY REDUCING SPEED WHICH THEN FREE'D THE WHEEL UP AND LET ME TURN LEFT. IT JUST STARTED HAPPENING NOW IN THE COLDER WEATHER AND SOME OF THE THINGS I HAVE READ SAY IT MAY BE RELATED TO COLD WEATHER. IT IS NEAR IMPOSSIBLE TO TURN THE WHEEL LEFT AT HIGH SPEEDS OF 50-60+ MPH AND THE WHEEL COMPLETELY LOCKS UP WHEN ATTEMPTING TO TURN LEFT. THIS HAPPENS AT HIGH SPEEDS AND IS A MAJOR CONCERN IF I NEEDED TO CHANGE TO LEFT LANE QUICKLY OR AM TAKING A LONG LEFT TURN ON AN ON/OFF RAMP. THIS IS A SERIOUS SAFETY CONCERN CONSIDERING I WOULD NOT BE ABLE TO TURN LEFT TO AVOID AN OBSTACLE SUCH AS AN ACCIDENT IN FRONT OF ME. EXTREMELY DISAPPOINTED JEEP HAS NOT ACKNOWLEDGED THIS ISSUE AND ISSUED A RECALL BECAUSE THERE ARE SEVERAL OTHERS DESCRIBING THE EXACT SAME ISSUE. STAR CASE S1808000255 SYMPTOM / VEHICLE ISSUE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/ HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-LOCKED-UP-AT-70MPH.18906/PAGE-4
Corrective Action:
MY JEEP STEERING WHEEL IS BINDING UP AND IS A SERIOUS SAFETY CONCERN. I ALMOST GOT INTO A MAJOR ACCIDENT BECAUSE OF IT YESTERDAY IN A SNOWSTORM WHEN A GUY STOPPED SHORT IN FRONT OF ME AND I COULD NOT GET THE WHEEL TO TURN LEFT WITHOUT JAMMING MY BRAKES AND DRASTICALLY REDUCING SPEED WHICH THEN FREE'D THE WHEEL UP AND LET ME TURN LEFT. IT JUST STARTED HAPPENING NOW IN THE COLDER WEATHER AND SOME OF THE THINGS I HAVE READ SAY IT MAY BE RELATED TO COLD WEATHER. IT IS NEAR IMPOSSIBLE TO TURN THE WHEEL LEFT AT HIGH SPEEDS OF 50-60+ MPH AND THE WHEEL COMPLETELY LOCKS UP WHEN ATTEMPTING TO TURN LEFT. THIS HAPPENS AT HIGH SPEEDS AND IS A MAJOR CONCERN IF I NEEDED TO CHANGE TO LEFT LANE QUICKLY OR AM TAKING A LONG LEFT TURN ON AN ON/OFF RAMP. THIS IS A SERIOUS SAFETY CONCERN CONSIDERING I WOULD NOT BE ABLE TO TURN LEFT TO AVOID AN OBSTACLE SUCH AS AN ACCIDENT IN FRONT OF ME. EXTREMELY DISAPPOINTED JEEP HAS NOT ACKNOWLEDGED THIS ISSUE AND ISSUED A RECALL BECAUSE THERE ARE SEVERAL OTHERS DESCRIBING THE EXACT SAME ISSUE. STAR CASE S1808000255 SYMPTOM / VEHICLE ISSUE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/ HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-LOCKED-UP-AT-70MPH.18906/PAGE-4
Additional Notes:
MY JEEP STEERING WHEEL IS BINDING UP AND IS A SERIOUS SAFETY CONCERN. I ALMOST GOT INTO A MAJOR ACCIDENT BECAUSE OF IT YESTERDAY IN A SNOWSTORM WHEN A GUY STOPPED SHORT IN FRONT OF ME AND I COULD NOT GET THE WHEEL TO TURN LEFT WITHOUT JAMMING MY BRAKES AND DRASTICALLY REDUCING SPEED WHICH THEN FREE'D THE WHEEL UP AND LET ME TURN LEFT. IT JUST STARTED HAPPENING NOW IN THE COLDER WEATHER AND SOME OF THE THINGS I HAVE READ SAY IT MAY BE RELATED TO COLD WEATHER. IT IS NEAR IMPOSSIBLE TO TURN THE WHEEL LEFT AT HIGH SPEEDS OF 50-60+ MPH AND THE WHEEL COMPLETELY LOCKS UP WHEN ATTEMPTING TO TURN LEFT. THIS HAPPENS AT HIGH SPEEDS AND IS A MAJOR CONCERN IF I NEEDED TO CHANGE TO LEFT LANE QUICKLY OR AM TAKING A LONG LEFT TURN ON AN ON/OFF RAMP. THIS IS A SERIOUS SAFETY CONCERN CONSIDERING I WOULD NOT BE ABLE TO TURN LEFT TO AVOID AN OBSTACLE SUCH AS AN ACCIDENT IN FRONT OF ME. EXTREMELY DISAPPOINTED JEEP HAS NOT ACKNOWLEDGED THIS ISSUE AND ISSUED A RECALL BECAUSE THERE ARE SEVERAL OTHERS DESCRIBING THE EXACT SAME ISSUE. STAR CASE S1808000255 SYMPTOM / VEHICLE ISSUE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-WHEEL-LOCKING-UP.20839/ HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/STEERING-LOCKED-UP-AT-70MPH.18906/PAGE-4
Mfg Campaign: 11286812
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE IN MOTION THE MOTOR HAS A STRONG NOISE LIKE THE PISTON WHERE BROKEN, I HAVE TAKE TO SERVICES DEALER AND THEY SAID IT NORMAL, THEN SECOND TIME THE HAD TO CLEAN THE PISTON THAT I PAID FOR $390.00. THE NOISE CONTINUED YOU FEEL LIKE THE MOTOR IS GOING TO EXPLODED. I WILL TAKE IT BACK FOR THE FOURTH TIME. I WORRY FOR MY SAFETY. THIS IS A NEW CAR THAT I BOUGHT I O MILEAGE. I WILL LIKE MY MONEY BACK IF THE NO SOLUTION.
Corrective Action:
WHEN THE IN MOTION THE MOTOR HAS A STRONG NOISE LIKE THE PISTON WHERE BROKEN, I HAVE TAKE TO SERVICES DEALER AND THEY SAID IT NORMAL, THEN SECOND TIME THE HAD TO CLEAN THE PISTON THAT I PAID FOR $390.00. THE NOISE CONTINUED YOU FEEL LIKE THE MOTOR IS GOING TO EXPLODED. I WILL TAKE IT BACK FOR THE FOURTH TIME. I WORRY FOR MY SAFETY. THIS IS A NEW CAR THAT I BOUGHT I O MILEAGE. I WILL LIKE MY MONEY BACK IF THE NO SOLUTION.
Additional Notes:
WHEN THE IN MOTION THE MOTOR HAS A STRONG NOISE LIKE THE PISTON WHERE BROKEN, I HAVE TAKE TO SERVICES DEALER AND THEY SAID IT NORMAL, THEN SECOND TIME THE HAD TO CLEAN THE PISTON THAT I PAID FOR $390.00. THE NOISE CONTINUED YOU FEEL LIKE THE MOTOR IS GOING TO EXPLODED. I WILL TAKE IT BACK FOR THE FOURTH TIME. I WORRY FOR MY SAFETY. THIS IS A NEW CAR THAT I BOUGHT I O MILEAGE. I WILL LIKE MY MONEY BACK IF THE NO SOLUTION.
Mfg Campaign: 11286853
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.
Corrective Action:
JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.
Additional Notes:
JEEP IS LESS THAN 12 MONTHS OLD AND THE STITCHING IN THE MIDDLE OF THE REAR SEAT IS MISSING. HAVE TRIED TO TELL THE DEALERSHIP THAT IT IS NOT "NORMAL WEAR AND TEAR". NOTHING SITS IN THE MIDDLE OF THE BACK SEAT. THE DRIVERS SEAT STITCHING WOULD GO WAY BEFORE DUE TO WEAR. DEALER IN LONGMONT, CO TOLD US THAT THERE WAS NOTHING THAT HE COULD DO AFTER HE MADE US WAIT WEEKS AND WE HAD TO DRIVE TO THE DEALERSHIP MULTIPLE TIMES. MULTIPLE CALLS WERE MADE THAT WERE IGNORED. FINALLY WE WENT IN AND WERE TOLD THAT WE SHOULD BRING IT IN THE NEXT DAY AND THEY WOULD GET IT TAKEN CARE OF AND THAT THEY HAD TO HAVE THE PICTURES WE SENT THEM SENT OFF TO MAKE SURE IT COULD BE WARRANTED. NOPE. ANOTHER LIE FROM THE DEALERSHIP. WHAT A SHAME. I LOVE MY JEEP, BUT THE SERIVE THAT COMES WITH THE "JEEP CARES" AND ALL OF THE EXTRA WARRANTY MUMBO-JUMBO IS A JOKE. WHEN YOU PAY $55K+ FOR A VEHICLE, YOU WOULD AT LEAST EXPECT IT TO LAST A YEAR.
Mfg Campaign: 11287018
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.
Corrective Action:
VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.
Additional Notes:
VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.
Mfg Campaign: 11286349
Recall Date: Dec 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS THE STEERING WHEEL OF MY JEEP LOCKS UP AND IS VERY DIFFICULT TO TURN. THIS HAPPENS NO MATTER IF I AM GETTING OFF AN EXIT OF JUST CHANGING LANES ON THE HIGHWAY. IT IS EXTREMELY DANGEROUS. SEEMS TO BE CONNECTED TO THE HIGHWAY SPEEDS AND LOWER TEMPERATURES.
Corrective Action:
AT HIGHWAY SPEEDS THE STEERING WHEEL OF MY JEEP LOCKS UP AND IS VERY DIFFICULT TO TURN. THIS HAPPENS NO MATTER IF I AM GETTING OFF AN EXIT OF JUST CHANGING LANES ON THE HIGHWAY. IT IS EXTREMELY DANGEROUS. SEEMS TO BE CONNECTED TO THE HIGHWAY SPEEDS AND LOWER TEMPERATURES.
Additional Notes:
AT HIGHWAY SPEEDS THE STEERING WHEEL OF MY JEEP LOCKS UP AND IS VERY DIFFICULT TO TURN. THIS HAPPENS NO MATTER IF I AM GETTING OFF AN EXIT OF JUST CHANGING LANES ON THE HIGHWAY. IT IS EXTREMELY DANGEROUS. SEEMS TO BE CONNECTED TO THE HIGHWAY SPEEDS AND LOWER TEMPERATURES.
Mfg Campaign: 11282829
Recall Date: Nov 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD AT ANY RATE OF SPEED MY STEERING WHEEL LOCKS UP ON ME IF TURNING EVEN SLIGHTLY. IT ALMOST FEELS AS IF I AM LOSTING POWER STEERING. WHEN THIS HAPPENS I HAVE TO PULL REALLY HARD TO GET THE VEHICLE TO TURN BUT THEN IT COULD LET LOOSE AT ANY TIME SO WHEN THAT HAPPENS IT ALMOST PUTS ME IIJ N THE DITCH BECAUSE I AM ALREADY PULLING SO HARD ON THE WHEEL. THE ONLY TIME THIS SEEMS TO HAPPEN IS WHEN IT IS BELOW ABOUT 30F. WHICH OVER HALF THE YEAR WHERE I LIVE. IT IS A DAILY OCCURRENCE IN THESE TEMPS AND WILL HAPPEN IF I'M GOING 10MPH OR 90MPH.
Corrective Action:
WHILE DRIVING DOWN THE ROAD AT ANY RATE OF SPEED MY STEERING WHEEL LOCKS UP ON ME IF TURNING EVEN SLIGHTLY. IT ALMOST FEELS AS IF I AM LOSTING POWER STEERING. WHEN THIS HAPPENS I HAVE TO PULL REALLY HARD TO GET THE VEHICLE TO TURN BUT THEN IT COULD LET LOOSE AT ANY TIME SO WHEN THAT HAPPENS IT ALMOST PUTS ME IIJ N THE DITCH BECAUSE I AM ALREADY PULLING SO HARD ON THE WHEEL. THE ONLY TIME THIS SEEMS TO HAPPEN IS WHEN IT IS BELOW ABOUT 30F. WHICH OVER HALF THE YEAR WHERE I LIVE. IT IS A DAILY OCCURRENCE IN THESE TEMPS AND WILL HAPPEN IF I'M GOING 10MPH OR 90MPH.
Additional Notes:
WHILE DRIVING DOWN THE ROAD AT ANY RATE OF SPEED MY STEERING WHEEL LOCKS UP ON ME IF TURNING EVEN SLIGHTLY. IT ALMOST FEELS AS IF I AM LOSTING POWER STEERING. WHEN THIS HAPPENS I HAVE TO PULL REALLY HARD TO GET THE VEHICLE TO TURN BUT THEN IT COULD LET LOOSE AT ANY TIME SO WHEN THAT HAPPENS IT ALMOST PUTS ME IIJ N THE DITCH BECAUSE I AM ALREADY PULLING SO HARD ON THE WHEEL. THE ONLY TIME THIS SEEMS TO HAPPEN IS WHEN IT IS BELOW ABOUT 30F. WHICH OVER HALF THE YEAR WHERE I LIVE. IT IS A DAILY OCCURRENCE IN THESE TEMPS AND WILL HAPPEN IF I'M GOING 10MPH OR 90MPH.
Mfg Campaign: 11282871
Recall Date: Nov 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING ON THE HIGHWAY THE CAR WANDERS TO THE LEFT OR RIGHT MAKING CONSTANT CORRECTION.
Corrective Action:
WHEN DRIVING ON THE HIGHWAY THE CAR WANDERS TO THE LEFT OR RIGHT MAKING CONSTANT CORRECTION.
Additional Notes:
WHEN DRIVING ON THE HIGHWAY THE CAR WANDERS TO THE LEFT OR RIGHT MAKING CONSTANT CORRECTION.
Mfg Campaign: 11282764
Recall Date: Nov 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE I BOUGHT MY JEEP I'VE TAKEN IT BACK TWICE FOR THE DEATH WOBBLE. LESS THAN A YEAR AGO WAS THE FIRST TIME AND THEY REPLACED THE STEERING DAMPER. IT WAS FINE FOR A FEW MONTHS AND STARTED AGAIN. HAVING TO WORK I WASN'T ABLE TO TAKE IT BACK IN. THE WOBBLE GOT SO BAD I WAS SCARED WHEN IT WOULD START. IT HAD SUCH A VIOLENT SHAKE WHEN I WOULD HIT A BUMP ON THE FREEWAY I WOULD HAVE TO REDUCE SPEED ON THE FREEWAY FAST WHICH CAUSES IT'S OWN SET OF ISSUES. I JUST TOOK IT IN AGAIN AND THEY DID THE RECALL ON THE STEERING DAMPER AGAIN. I TOLD THEM YOU DID IT LESS THAN A YEAR AGO. I GOT THE JEEP BACK THIS WEEK AND MY FIRST DRIVE ON THE FREEWAY I CAN ALREADY FEEL THAT IT IS STILL GOING TO BE A ISSUE. WHAT WILL HAPPEN WHEN IT'S SNOWING AND ICY ON THE FREEWAY AND THE DEATH WOBBLE HAPPENS? FCA MAY REALLY HAVE A DEATH ON THEIR HANDS THEN. YOU DON'T GET MUCH FOR 50,000 ANYMORE. THIS SHOULD BE STOPPED BEFORE THESE JEEPS KILL PEOPLE.
Corrective Action:
SINCE I BOUGHT MY JEEP I'VE TAKEN IT BACK TWICE FOR THE DEATH WOBBLE. LESS THAN A YEAR AGO WAS THE FIRST TIME AND THEY REPLACED THE STEERING DAMPER. IT WAS FINE FOR A FEW MONTHS AND STARTED AGAIN. HAVING TO WORK I WASN'T ABLE TO TAKE IT BACK IN. THE WOBBLE GOT SO BAD I WAS SCARED WHEN IT WOULD START. IT HAD SUCH A VIOLENT SHAKE WHEN I WOULD HIT A BUMP ON THE FREEWAY I WOULD HAVE TO REDUCE SPEED ON THE FREEWAY FAST WHICH CAUSES IT'S OWN SET OF ISSUES. I JUST TOOK IT IN AGAIN AND THEY DID THE RECALL ON THE STEERING DAMPER AGAIN. I TOLD THEM YOU DID IT LESS THAN A YEAR AGO. I GOT THE JEEP BACK THIS WEEK AND MY FIRST DRIVE ON THE FREEWAY I CAN ALREADY FEEL THAT IT IS STILL GOING TO BE A ISSUE. WHAT WILL HAPPEN WHEN IT'S SNOWING AND ICY ON THE FREEWAY AND THE DEATH WOBBLE HAPPENS? FCA MAY REALLY HAVE A DEATH ON THEIR HANDS THEN. YOU DON'T GET MUCH FOR 50,000 ANYMORE. THIS SHOULD BE STOPPED BEFORE THESE JEEPS KILL PEOPLE.
Additional Notes:
SINCE I BOUGHT MY JEEP I'VE TAKEN IT BACK TWICE FOR THE DEATH WOBBLE. LESS THAN A YEAR AGO WAS THE FIRST TIME AND THEY REPLACED THE STEERING DAMPER. IT WAS FINE FOR A FEW MONTHS AND STARTED AGAIN. HAVING TO WORK I WASN'T ABLE TO TAKE IT BACK IN. THE WOBBLE GOT SO BAD I WAS SCARED WHEN IT WOULD START. IT HAD SUCH A VIOLENT SHAKE WHEN I WOULD HIT A BUMP ON THE FREEWAY I WOULD HAVE TO REDUCE SPEED ON THE FREEWAY FAST WHICH CAUSES IT'S OWN SET OF ISSUES. I JUST TOOK IT IN AGAIN AND THEY DID THE RECALL ON THE STEERING DAMPER AGAIN. I TOLD THEM YOU DID IT LESS THAN A YEAR AGO. I GOT THE JEEP BACK THIS WEEK AND MY FIRST DRIVE ON THE FREEWAY I CAN ALREADY FEEL THAT IT IS STILL GOING TO BE A ISSUE. WHAT WILL HAPPEN WHEN IT'S SNOWING AND ICY ON THE FREEWAY AND THE DEATH WOBBLE HAPPENS? FCA MAY REALLY HAVE A DEATH ON THEIR HANDS THEN. YOU DON'T GET MUCH FOR 50,000 ANYMORE. THIS SHOULD BE STOPPED BEFORE THESE JEEPS KILL PEOPLE.
Mfg Campaign: 11282795
Recall Date: Nov 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Corrective Action:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Additional Notes:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Mfg Campaign: 11282416
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Corrective Action:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Additional Notes:
DRIVING ON HIGHWAY @ APPROXIMATELY 65 MPH, CAR LOST MOST STEERING CONTROL AND VIOLENTLY SWAYED FROM SIDE TO SIDE (FELT AS IF A TIRE HAD BLOWN OR COME OFF); IN INSIDE LANE OF 3 LANE ROAD; EXTREMELY HARD TO CONTROL VEHICLE. PUT ON FLASHERS; OTHER DRIVER'S ABLE TO SEE CONTROL ISSUE AND ALLOWED ME TO SHAKILY GET ACROSS OTHER TWO LANES TO SIDE OF ROAD.
Mfg Campaign: 11282416
Recall Date: Nov 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 73. I HIT A BUMP AND THE STEERING STARTED SHAKING RAPIDLY. I WAS UNABLE TO CONTROL THE VEHICLE WHILE THIS WAS HAPPENING. I SLOWED TO A STOP AND WHEN I STARTED AGAIN I WAS FINE. I NOTED THAT WHEN I WAS TRAVELING BETWEEN THE SPEEDS OF 70-75 AND HIT A BUMP IS WHEN THE WOBBLE WOULD ENSUE. I HAVE HAD THE STEERING DAMPER REPLACED ALREADY DUE TO THIS SAME ISSUE. THE STEERING DAMPER HAD NO EFFECT ON THE PROBLEM.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 73. I HIT A BUMP AND THE STEERING STARTED SHAKING RAPIDLY. I WAS UNABLE TO CONTROL THE VEHICLE WHILE THIS WAS HAPPENING. I SLOWED TO A STOP AND WHEN I STARTED AGAIN I WAS FINE. I NOTED THAT WHEN I WAS TRAVELING BETWEEN THE SPEEDS OF 70-75 AND HIT A BUMP IS WHEN THE WOBBLE WOULD ENSUE. I HAVE HAD THE STEERING DAMPER REPLACED ALREADY DUE TO THIS SAME ISSUE. THE STEERING DAMPER HAD NO EFFECT ON THE PROBLEM.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 73. I HIT A BUMP AND THE STEERING STARTED SHAKING RAPIDLY. I WAS UNABLE TO CONTROL THE VEHICLE WHILE THIS WAS HAPPENING. I SLOWED TO A STOP AND WHEN I STARTED AGAIN I WAS FINE. I NOTED THAT WHEN I WAS TRAVELING BETWEEN THE SPEEDS OF 70-75 AND HIT A BUMP IS WHEN THE WOBBLE WOULD ENSUE. I HAVE HAD THE STEERING DAMPER REPLACED ALREADY DUE TO THIS SAME ISSUE. THE STEERING DAMPER HAD NO EFFECT ON THE PROBLEM.
Mfg Campaign: 11282111
Recall Date: Nov 25, 2019
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