Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS
Corrective Action:
PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS
Additional Notes:
PICK UP NEW 2018 JEEP WRANGLER SAHARA UNLIMITED 04-23-18 ISSUE #1 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL HAVE SERIOUS ISSUES 03-06-20; REPLACED 03-12-20. ISSUE #2 - NAVIGATION, BACK UP CAMERA, RADIO ... ALL SAME ISSUES 05-08-20; REPLACED 06-11-20. ISSUE #3 SAME ISSUES AND REBOOTS MULTI TIMES WHILE DRIVING, REPLACED 01-08-21. ISSUE #4 SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, SAME ISSUES REBOOTS MULTI TIMES WHILE DRIVING, ORDERED NEW RADIO 01-29-21. WAITING ON NEW REPLACEMENT AGAIN. ALL THESE ISSUES WERE NOTICED WHILE DRIVING ON ALL KINDS OF ROADS. MAKE MULTI PICS AND VIDEOS
Mfg Campaign: 11394677
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Corrective Action:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Additional Notes:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Mfg Campaign: 11394695
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Corrective Action:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Additional Notes:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Mfg Campaign: 11394695
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Corrective Action:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Additional Notes:
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Mfg Campaign: 11394695
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.
Corrective Action:
FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.
Additional Notes:
FOR SOME REASON WHEN DRIVING OVER 60MPH AND UNDER 40 DEGREES OUTSIDE, THE STEERING WHEEL STICKS OR BECOMES VERY STIFF WHEN ATTEMPTING TO TURNING RIGHT DURING A CURVE IN THE ROAD OR WHEN CHANGING LANES. THE DANGER IS THAT IT WILL THEN SUDDENLY UN-STICK AND CAUSE THE VEHICLE TO SWERVE TO THE RIGHT. THE FIRST TIME IT HAPPENED WAS IN 2018. THERE WAS A DEALER SOFTWARE PROGRAMING UPDATE THAT WAS PERFORMED HOWEVER EACH WINTER WHEN THE TEMPERATURE DROPS BELOW 40 THE ISSUE STILL OCCURS.
Mfg Campaign: 11394432
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.
Corrective Action:
LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.
Additional Notes:
LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.
Mfg Campaign: 11394491
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
Corrective Action:
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
Additional Notes:
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
Mfg Campaign: 11390793
Recall Date: Jan 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.
Corrective Action:
JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.
Additional Notes:
JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.
Mfg Campaign: 11390637
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Corrective Action:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Additional Notes:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Mfg Campaign: 11390722
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Corrective Action:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Additional Notes:
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Mfg Campaign: 11390722
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.
Corrective Action:
THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.
Additional Notes:
THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.
Mfg Campaign: 11389769
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.
Corrective Action:
I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.
Additional Notes:
I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.
Mfg Campaign: 11389886
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,
Corrective Action:
MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,
Additional Notes:
MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,
Mfg Campaign: 11389893
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Corrective Action:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Additional Notes:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Mfg Campaign: 11389536
Recall Date: Jan 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Corrective Action:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Additional Notes:
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Mfg Campaign: 11389536
Recall Date: Jan 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Corrective Action:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Additional Notes:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Mfg Campaign: 11388493
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Corrective Action:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Additional Notes:
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Mfg Campaign: 11388493
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.
Corrective Action:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.
Additional Notes:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.
Mfg Campaign: 11387566
Recall Date: Jan 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Corrective Action:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Additional Notes:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Mfg Campaign: 11387277
Recall Date: Jan 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Corrective Action:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Additional Notes:
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Mfg Campaign: 11387277
Recall Date: Jan 9, 2021
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