Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
Corrective Action:
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
Additional Notes:
DUE TO KNOWN FACTORY DEFECT OF POORLY SOLDERED REAR WINDOW DEFROSTER CABLE, THE BARELY SOLDERED END OF THAT CABLE STARTED PRODUCE A SMOKE WHEN TURNED THE DEFROSTER ON, AND FEW SECONDS LATER THE REAR TAILGATE WINDOW GLASS EXPLODED, SHATTERED IN PIECES WHILE DRIVING ON A FREEWAY.
Mfg Campaign: 11402498
Recall Date: Mar 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS
Corrective Action:
STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS
Additional Notes:
STEERING WHEEL SHAKES BACK AND FORTH AT SPEEDS BETWEEN 35 MPH TO 80 MPH AFTER HITTING A ROUGH SPOT OR WASHBOARD IN THE ROAD. AT HIGHWAY SPEED IT HAPPENS MOSTLY WHEN HITTING BRIDGE EXPANSION JOINTS
Mfg Campaign: 11400233
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Corrective Action:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Additional Notes:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Mfg Campaign: 11400260
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Corrective Action:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Additional Notes:
AT 11K MILES THE JEEP BEGAN GOING INTO A DEATH WOBBLE WHEN DRIVING OVER SOMETHING AS SIMPLE AS A HOT TOP PATCH ON THE HIGHWAY AT APPX 60 - 65MPH. HAPPENS ON A WEEKLY BASIS NOW AND CAN ONLY BE STOPPED BY BRAKING SIGNIFICANTLY.
Mfg Campaign: 11400260
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Mfg Campaign: 11400066
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Mfg Campaign: 11400066
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Mfg Campaign: 11400066
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Corrective Action:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Additional Notes:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Mfg Campaign: 11399570
Recall Date: Mar 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Corrective Action:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Additional Notes:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Mfg Campaign: 11399570
Recall Date: Mar 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Corrective Action:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Additional Notes:
IIF I DRIVE OVER 55 MPH ON THE HIGHWAY, MY VEHICLE STARTS TO SHAKE LIKE A DEATH RATTLE. IT BECOMES HARD TO CONTROL AND ALMOST CAUSES AN ACCIDENT
Mfg Campaign: 11399570
Recall Date: Mar 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Corrective Action:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Additional Notes:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Mfg Campaign: 11399123
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Corrective Action:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Additional Notes:
SUN VISOR FALLS OUT OF THE PLASTIC BRACKET. IS NOW HELD IN PLACE ONLY BY THE ELECTRICAL WIRE. THE SMALL PLASTIC CLIP HOLDING IT IN PLACE HAS BROKEN. APPEARS BY ON-LINE COMPLAINTS TO BE A PROBLEM EXPERIENCED BY MANY! MANY BROKE WELL BEFORE 40K MILES MINE BROKE ABOUT 1000 MILES PAST WARRANTEE ENDED. WAS DRIVING AT THE TIME. I'M ACTUALLY EXPECTING THE PASSENGER SIDE VISOR TO BREAK ANY TIME. IN MY OPINION, HORRIBLE DESIGN FLAW.
Mfg Campaign: 11399123
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Corrective Action:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Additional Notes:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Mfg Campaign: 11399125
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Corrective Action:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Additional Notes:
PASSENGER SIDE RUNNING LIGHT AND SIDE LIGHT STOPPED WORKING. CHANGED THE BULB AND DIDN'T FIX THE ISSUE. ALSO FOUND THE BACK RUNNING LIGHT TO WORK SO KNOW IT IS NOT A FUSE. APPEARS TO BE FAULY WIRING OR A BAD GROUND. HAS NEVER BEEN OFF ROAD WITH THIS VEHICLE AND ONLY 42K MILES.
Mfg Campaign: 11399125
Recall Date: Mar 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Mfg Campaign: 11398874
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Mfg Campaign: 11398915
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS OUR 2018 JEEP WRANGLE UNLIMITED SPORT STARTED VIOLENTLY SHAKING SO BAD I COULD HARDLY HOLD ONTO THE STEERING WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO SLOW DOWN AND THE SHAKING SUBSIDED. THIS HAS HAPPEN ABOUT FIVE TIMES SINCE IT FIRST OCCURRED. I ALSO RECEIVED A RECALL FROM FIAT CHRYSLER AUTOMOBILES (FCA) STATING THERE WAS A RECALL (V41) WHICH IS SUPPOSED TO FIX THIS ISSUE. WE MADE ARRANGEMENTS AT OUR LOCAL DEALERSHIP TO GET THE RECALL WORK DONE BUT THEY DID NOT HAVE THE PART ON HAND EVEN AFTER THEY CONFIRMED THEY DID. THAT WAS ON JANUARY 15, 2021. THE DEALERSHIP (THOMPSONS CHRYSLER JEEP IN PLACERVILLE, CA) WAS TO CALL US WHEN THEY RECEIVED THE PART. IT HAD BEEN OVER A MONTH AND A HALF AND WE HAVE NOT HEARD A WORD FROM THEM EVEN AFTER NUMEROUS EMAILS ASKING FOR AN UPDATE.
Mfg Campaign: 11398915
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
Corrective Action:
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
Additional Notes:
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
Mfg Campaign: 11398437
Recall Date: Mar 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Corrective Action:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Additional Notes:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Mfg Campaign: 11398584
Recall Date: Mar 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Corrective Action:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Additional Notes:
THE VEHICLE DISPLAY AND BACK UP CAMERA WILL FREEZE AND NOT BE USABLE OFTEN. IT WILL FREEZE AND NOT ALLOW ME TO SEE MY BACK UP CAMERA. IT WILL ALSO FREEZE AND NOT ALLOW ME TO TURN THE RADIO DOWN OR CHANGE A CHANNEL. THIS CAN HAPPEN WHILE DRIVING OR WHILE IT IS STATIONARY.
Mfg Campaign: 11398584
Recall Date: Mar 1, 2021
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