Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
Corrective Action:
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
Additional Notes:
Service Air Bag warning light comes on intermittently. Dealer wants me to drive car for 3 weeks before fixing or even looking at vehicle. From my research this has happened with many Jeeps. The vehicle has only 13,000 miles on it. I do not know whether my air bags will work in an accident or not.
Mfg Campaign: 11431486
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
Corrective Action:
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
Additional Notes:
Corrosion on all aluminum panel and hinges could lead to failure of hinge.
Mfg Campaign: 11431225
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
Corrective Action:
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
Additional Notes:
The seat adjustment latch in the driver side. The quick release latch and the cabling associated with it locked up causing the seat to become unlatched and recline fully while vehicle was in motion. Seat also slid forward and back along the roll track unable to lock into position.
Mfg Campaign: 11429512
Recall Date: Aug 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
Corrective Action:
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
Additional Notes:
Within a week with no wear or tear -14000 miles; ALL hinges on all doors as well as the door panels are corroding from the inside out. Huge safety issue- All Wrangler forums are reporting this as well. A paint and bondo job are not the answer! The safety prospect would be New doors and hinges - which are a must. My doors have never been removed! AND my jeep is garaged.
Mfg Campaign: 11429355
Recall Date: Aug 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
Mfg Campaign: 11428935
Recall Date: Aug 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
Mfg Campaign: 11428726
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE
Corrective Action:
WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE
Additional Notes:
WHILE TRAVELING THIS WEEKEND, MY 2018 JEEP WENT INTO "DEATH WOBBLE" WHICH CAUSED LOSS OF CONTROL OF VEHICLE ON A HIGHWAY CAUSING ME TO EXIT THE ROAD. I WAS GOING ABOUT 70 MPH AT THE TIME AND THERE WERE SOME IMPERFECTIONS ON THE ROAD. I SEARCH ONLINE WHEN HOME AND SAW THAT THIS HAS BEEN AN ISSUE IN THE PAST. HOWEVER, WHEN LOOKING AT THE VIN ON NHTSA RECALL CHECK IT SHOWS NO RECALLS. WHILE DRIVING I WAS ABLE TO REMAIN COMMON AND ANALYZE THE SITUATION. HOWEVER THIS IS A MAJOR SAFETY ISSUE IF ONE OF KIDS EXPERIENCED THE SAME SITUATION. I DON'T FEEL SAFE TO DRIVE THIS VEHICLE ON THE HIGHWAY. PLEASE ADVISE
Mfg Campaign: 11427524
Recall Date: Aug 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle became difficult to steer. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,706.
Mfg Campaign: 11426167
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Corrective Action:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Additional Notes:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Mfg Campaign: 11425331
Recall Date: Jul 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Corrective Action:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Additional Notes:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Mfg Campaign: 11425331
Recall Date: Jul 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Corrective Action:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Additional Notes:
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Mfg Campaign: 11425331
Recall Date: Jul 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Corrective Action:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Additional Notes:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Mfg Campaign: 11424797
Recall Date: Jul 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Corrective Action:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Additional Notes:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Mfg Campaign: 11424797
Recall Date: Jul 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Corrective Action:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Additional Notes:
I was in my car at a gas station and the car had shut down with ABS light, check engine light. The car would not start up with push to start. The shifter also was locked into place when the car eventually ended up starting. 5 mins later the car finally started up and all the of the warning lights/messages went away. I received an oil change + inspection from a dealership and nothing was found. This same problem happened again in a parking lot, (ABS, check engine, car not turning on) and I took my car to the dealership for service. They performed an inspection and I was told the ABS module needed to be replaced. About a week later I picked up my car from the dealership after they told me they fixed the issue and my car was good to go. THE SAME DAY, I had the same problem except this time it was significantly worse and extremely dangerous for myself and others. This time, WHILE driving my "serviced" vehicle, the ABS light, check engine light came on, dashboard stopped working, and the steering wheel also had locked while DRIVING and I was unable to turn. I was extremely terrified and I immediately pulled the car over. After multiple attempts to start the car (same issue as before: car would not start, ABS/check engine light) I promptly took the vehicle to the dealership again. The dealership is charging me again for another inspection, hours after their service? It seems that they are using this as an opportunity to make money, rather than actually fix the issue with the vehicle. This should not be about money, this is EXTREMELY DANGEROUS. The service the dealership has provided not only endangered my life, but the lives of others around me. I am extremely fortunate that this did not happen on the freeway. The dealer did not fix the problem, and in fact made the car dangerous with some of these new issues, the steering wheel locking up and the disabled dashboard. The part they replaced did not fix my car and put me, as well as others in a DANGEROUS situation.
Mfg Campaign: 11424797
Recall Date: Jul 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
Mfg Campaign: 11423804
Recall Date: Jul 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
Corrective Action:
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
Additional Notes:
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
Mfg Campaign: 11423519
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
Corrective Action:
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
Additional Notes:
Coolant reservoir cracked to allow coolant to leak at 5800 miles.
Mfg Campaign: 11423666
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and an unknown campaign number. The contact was informed that the part for the second recall was not available and the dealer suggested that the vehicle remain at the dealer until the part became available. The contact stated after 30 days the vehicle was returned with both recalls completed. The contact stated on May 20,2021 while driving 80 mph, the vehicle experienced the death wobble. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The vehicle was not repaired. The contact stated that he had taken the vehicle to the dealer a total of five times however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11420074
Recall Date: Jun 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at various speeds, the steering wheel vibrated abnormally, requiring added effort to keep the vehicle driving in a straight line. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the front track bar bracket needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact back to the dealer. The failure mileage was approximately 14,000.
Mfg Campaign: 11419570
Recall Date: Jun 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
Corrective Action:
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
Additional Notes:
While my vehicle is being repaired for steering issues I was given a loaner vehicle which is a 2020 JLU Sport. Driving the vehicle went to put down the driver-side visor to block the sun. When I did that the visor fell out of the arm. I had to act quickly to move the visor from obstructing my vision of the roadway. THIS IS EXTREMELY DANGEROUS! The few seconds it took to move the visor so I could see the road could have resulted in an accident had there been more traffic on the roadway. This is not considered a powertrain issue so therefore it is not covered by Jeep. My vehicle has the same issue. After some research, there are a lot of other vehicles affected by this. Faulty equipment manufactured by Jeep. THERE NEEDS TO BE A RECALL PROCESSED ON THIS ISSUE.
Mfg Campaign: 11418691
Recall Date: May 26, 2021
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