Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 77B
Recall Date: Sep 12, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Ehg Usa Lp Dba American Fastbacks
Safety Issue:
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 23, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB6
Recall Date: Nov 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA5
Recall Date: Sep 28, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U48
Recall Date: May 25, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U27
Recall Date: Apr 12, 2018
Consumer Complaints
2.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Corrective Action:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Additional Notes:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Mfg Campaign: 11142854
Recall Date: Oct 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Corrective Action:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Additional Notes:
INTERMITTENT LOSS OF POWER STEERING AND/OR SEIZING. UPON DRIVING TO EXIT HIGHWAY AND GET TO DEALERSHIP ENGINE INDICATOR LIGHT CAME ON AND EVENTUALLY JEEP STOPPED DEAD WHILE DRIVING. COULD NOT BE PUT IN NEUTRAL TO MOVE OFF OF ROAD AND WOULD NOT RESTART AT ALL.*DT CONSUMER STATED AUTO WINDOWS WOULD NOT WORK ALTHOUGH THE CHILD LOCKS WERE DISENGAGED. RECEIVED RECALLED OCT. 5TH 2018 JUST AFTER CONSUMER PURCHASED THE VEHICLE WITH MILAGE OF LESS THAN 1200. UPDATED 1/30/18*JB
Mfg Campaign: 11142854
Recall Date: Oct 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.
Corrective Action:
VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.
Additional Notes:
VEHICLE IS UNBELIEVABLY UNSTABLE WHILE DRIVING. DARTS BACK AND FORTH AND IS ALMOST IMPOSSIBLE TO KEEP IN SINGLE LANE. MUST KEEP BOTH HANDS ON WHEEL AT ALL TIMES AND BE 100% FOCUSED ON KEEPING VEHICLE IN SINGLE LANE. CANNOT BE CONSIDERED SAFE.
Mfg Campaign: 11142594
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.
Corrective Action:
JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.
Additional Notes:
JEEP FRAME WELDS HAVE A LOT OF POROSITY AND SLAG. MANY OF THE WELDS ALL OVER THE FRAME DO NOT APPEAR TO BE COMPLETE AND LOOK UNSAFE. NOTHING HAS BEEN DONE TO THE JEEP AND WAS THIS WAY FROM THE FACTORY. VERY CONCERNED ABOUT CRASH SAFETY STRENGTH AND LONGEVITY IF WELDS START TO RUST AND DETERIORATE.
Mfg Campaign: 11142722
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.
Corrective Action:
I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.
Additional Notes:
I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.
Mfg Campaign: 11142757
Recall Date: Oct 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE STEERING WHEEL HAS A DEAL SPOT AND THE TRUCK WONDERS ALL OF THE ROAD. ON COLD DAYS DURING INITIAL START UP, BELOW 40 DEGREES, THE TRUCK LOSES ITS POWER STEERING FUNCTION AND IT DOESNT RETURN TILL AFTER TRUCK HAS WARMED UP.
Corrective Action:
WHILE DRIVING THE STEERING WHEEL HAS A DEAL SPOT AND THE TRUCK WONDERS ALL OF THE ROAD. ON COLD DAYS DURING INITIAL START UP, BELOW 40 DEGREES, THE TRUCK LOSES ITS POWER STEERING FUNCTION AND IT DOESNT RETURN TILL AFTER TRUCK HAS WARMED UP.
Additional Notes:
WHILE DRIVING THE STEERING WHEEL HAS A DEAL SPOT AND THE TRUCK WONDERS ALL OF THE ROAD. ON COLD DAYS DURING INITIAL START UP, BELOW 40 DEGREES, THE TRUCK LOSES ITS POWER STEERING FUNCTION AND IT DOESNT RETURN TILL AFTER TRUCK HAS WARMED UP.
Mfg Campaign: 11142400
Recall Date: Oct 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
Mfg Campaign: 11142426
Recall Date: Oct 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Corrective Action:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Additional Notes:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Mfg Campaign: 11142487
Recall Date: Oct 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Corrective Action:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Additional Notes:
MY JEEP WRANGLER JL WITH UNDER 7000 MILES BEGINS TO SHAKE VIOLENTLY AT HWY SPEEDS BETWEEN 50 -65. THIS VIOLENT FRONT END SHAKING, SHAKES THE WHOLE JEEP MAKING IT DIFFICULT TO STEER AND CONTROL. SHAKING WILL STOP ONCE YOU SLOW DOWN TO A SLOW SPEED OR COME TO A COMPLETE STOP. IT WAS SO BAD MY CHILDREN, WHO WERE IN JEEP FOR ONE INSTANCE, WERE SCARED AND VISABLELY SHAKEN FROM THE EXPERIENCE. THIS HAD NOW HAPPEN 5 TIMES IN A THE SPAN OF A WEEK. *DT CONSUMER STATED TIRE WAS REPLACED BUT VEHICLE WAS STILL SHAKING. UPDATED 12/13/18*JB
Mfg Campaign: 11142487
Recall Date: Oct 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."
Corrective Action:
WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."
Additional Notes:
WANDERING VEHICLE, UNSTABLE STEERING CORRECTION REQUIRED, LOOSE STEERING REQUIRING CONSTANT INPUT FROM DRIVER TO MAINTAIN LANE AND VEHICLE STABILITY. CHRYSLER OPENED A STAR CASE ON 10/10/18 S1819000003 TO TIGHTEN BALL JOINTS AND RELATED COMPONENTS SPECIFICALLY RELATED TO THIS ISSUE FOR ALL JL OWNERS AND SPECIFICALLY CALLED OUT JL ADJUSTMENTS ARE DIFFERENT FROM THE JK WRANGLER. THIS SERVICE WAS PERFORMED ON MY VEHICLE 10/22/18 WITH NO BENEFIT, WAS ALSO INFORMED ALL BOLTS/TORQUE ADJUSTMENTS WERE IN SPEC UPON INSPECTION AND TEST. TECHNICIANS THEN LOOSENED AND TIGHTENED BOLTS PER STAR CASE SPECIFICATIONS FOR THE JL. JEEP HAD CHANGED THE PSB SPECIFICATIONS/ADJUSTMENTS MID (MAY) 2018 TO ALLEVIATE JL STEERING LOCK UP ISSUES OWNERS WERE EXPERIENCING AND IT RESULTED IN THE LOOSE STEERING, LANE WANDERING ON VEHICLES MANUFACTURED AFTER THIS DATE/CHANGE. MY JLU RUBICON WAS MANUFACTURED 7/27/18. I'VE BEEN INFORMED BY THE DEALERSHIP AND CHRYSLER ENGINEERING THAT CHRYSLER IS AWARE OF THIS ISSUE AND NO RESOLUTION EXISTS. THE CHRYSLER ENGINEER ALSO STATED HE "WOULD RATHER HAVE A VEHICLE WITH LOOSE STEERING THAN ONE THAT LOCKS UP."
Mfg Campaign: 11141984
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.
Corrective Action:
DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.
Additional Notes:
DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.
Mfg Campaign: 11141985
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Corrective Action:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Additional Notes:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Mfg Campaign: 11142138
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Corrective Action:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Additional Notes:
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Mfg Campaign: 11142138
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."
Corrective Action:
VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."
Additional Notes:
VEHICLE WANDERS ON THE ROAD, PULLS TO ONE SIDE OR THE OTHER AND OVER CORRECTS WHEN YOU TRY TO STRAIGHTEN IT OUT ON THE ROAD WHICH AT HIGHWAY SPEEDS CAN LEAD TO A WOBBLE FROM SIDE TO SIDE. IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND CHRYSLER CORP STATES IT IS "RUNNING AS DESIGNED". STATEMENT FROM FIELD TECHNICIAN IN RESPONSE TO FINAL OPPORTUNITY TO REPAIR LETTER: "VEHICLE OPERATING AS DESIGNED AND CONSISTANT WITH ALL OTHER 2018 JL JEEP RUBICON WRANGLERS WITH BF GOODRICH ALL -TERRAIN TA TIRES. THE TREAD AND SIDEWALL DESIGN OF THIS TIRE CONTRIBUTES TO THE CONDITION DESCRIBED BY THE CUSTOMER. NO VEHICLE REPAIRS ARE NEEDED AT THIS TIME."
Mfg Campaign: 11142122
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING HAS A DEAD SPOT IN THE CENTER WHICH CAUSES WANDERING IN THE LANE AND OVER CORRECTION AT 40 MPH AND UP TO HIGHWAY SPEEDS. THIS CAUSES UNSAFE LANE KEEPING ON COUNTRY ROADS AS WELL AS HIGHWAY AND INTERSTATE TRAVEL. BOTH MY WIFE AND I HAVE NEARLY SIDE SWIPED VEHICLES AND CLOSE CALLS IN ONCOMING TRAFFIC. THE DEALER IN MY LOCATION SAYS IT'S NORMAL BEHAVIOR BUT THE ABILITY TO STAY IN MY LANE IS NOT SAFE IN ANY WAY.
Corrective Action:
THE STEERING HAS A DEAD SPOT IN THE CENTER WHICH CAUSES WANDERING IN THE LANE AND OVER CORRECTION AT 40 MPH AND UP TO HIGHWAY SPEEDS. THIS CAUSES UNSAFE LANE KEEPING ON COUNTRY ROADS AS WELL AS HIGHWAY AND INTERSTATE TRAVEL. BOTH MY WIFE AND I HAVE NEARLY SIDE SWIPED VEHICLES AND CLOSE CALLS IN ONCOMING TRAFFIC. THE DEALER IN MY LOCATION SAYS IT'S NORMAL BEHAVIOR BUT THE ABILITY TO STAY IN MY LANE IS NOT SAFE IN ANY WAY.
Additional Notes:
THE STEERING HAS A DEAD SPOT IN THE CENTER WHICH CAUSES WANDERING IN THE LANE AND OVER CORRECTION AT 40 MPH AND UP TO HIGHWAY SPEEDS. THIS CAUSES UNSAFE LANE KEEPING ON COUNTRY ROADS AS WELL AS HIGHWAY AND INTERSTATE TRAVEL. BOTH MY WIFE AND I HAVE NEARLY SIDE SWIPED VEHICLES AND CLOSE CALLS IN ONCOMING TRAFFIC. THE DEALER IN MY LOCATION SAYS IT'S NORMAL BEHAVIOR BUT THE ABILITY TO STAY IN MY LANE IS NOT SAFE IN ANY WAY.
Mfg Campaign: 11142177
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STEERING SEEMS TO LOSE POWER ASSIST AND ALMOST LOCK UP AT HIGHWAY SPEEDS HAS HAPPENED REPEATEDLY. EXTREMELY DANGEROUS. THERE SEEMS TO BE LOTS OF REFERENCE TO THIS ON THE INTERNET FROM OTHER 2018 JL WRANGLER OWNERS.
Corrective Action:
STEERING SEEMS TO LOSE POWER ASSIST AND ALMOST LOCK UP AT HIGHWAY SPEEDS HAS HAPPENED REPEATEDLY. EXTREMELY DANGEROUS. THERE SEEMS TO BE LOTS OF REFERENCE TO THIS ON THE INTERNET FROM OTHER 2018 JL WRANGLER OWNERS.
Additional Notes:
STEERING SEEMS TO LOSE POWER ASSIST AND ALMOST LOCK UP AT HIGHWAY SPEEDS HAS HAPPENED REPEATEDLY. EXTREMELY DANGEROUS. THERE SEEMS TO BE LOTS OF REFERENCE TO THIS ON THE INTERNET FROM OTHER 2018 JL WRANGLER OWNERS.
Mfg Campaign: 11142284
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT 11,500 MILES MY 2018 JL HAS A LOT OF PLAY IN THE STEERING WHEEL WHERE IT FEELS I DRIFT A LOT AND HAVE TO MAKE MULTIPLE CORRECTING TO STAY IN THE CENTER OF THE LANE. ALSO WHILE DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, THE STEERING WHEEL SHAKES FOR UP TO 15 SECONDS LONG. IT APPEARS TO BE CALLED THE "DEATH WOBBLE." THIS IS MY WIFE'S VEHICLE AND SHE DOES NOT WANT TO DRIVE IT ANYMORE AS IT IS UNSAFE. THE ISSUE IS EASY TO RECREATE.
Corrective Action:
AT 11,500 MILES MY 2018 JL HAS A LOT OF PLAY IN THE STEERING WHEEL WHERE IT FEELS I DRIFT A LOT AND HAVE TO MAKE MULTIPLE CORRECTING TO STAY IN THE CENTER OF THE LANE. ALSO WHILE DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, THE STEERING WHEEL SHAKES FOR UP TO 15 SECONDS LONG. IT APPEARS TO BE CALLED THE "DEATH WOBBLE." THIS IS MY WIFE'S VEHICLE AND SHE DOES NOT WANT TO DRIVE IT ANYMORE AS IT IS UNSAFE. THE ISSUE IS EASY TO RECREATE.
Additional Notes:
AT 11,500 MILES MY 2018 JL HAS A LOT OF PLAY IN THE STEERING WHEEL WHERE IT FEELS I DRIFT A LOT AND HAVE TO MAKE MULTIPLE CORRECTING TO STAY IN THE CENTER OF THE LANE. ALSO WHILE DRIVING AT HIGHWAY SPEEDS AND HITTING A BUMP, THE STEERING WHEEL SHAKES FOR UP TO 15 SECONDS LONG. IT APPEARS TO BE CALLED THE "DEATH WOBBLE." THIS IS MY WIFE'S VEHICLE AND SHE DOES NOT WANT TO DRIVE IT ANYMORE AS IT IS UNSAFE. THE ISSUE IS EASY TO RECREATE.
Mfg Campaign: 11141776
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CEASED TO TURN MOMENTARILY, WHICH NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO YARK JEEP(6019 WEST CENTRAL AVE, TOLEDO, OH) WHERE A STEP-BY-STEP CONFIGURATION OF THE STEERING COLUMN WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,776.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CEASED TO TURN MOMENTARILY, WHICH NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO YARK JEEP(6019 WEST CENTRAL AVE, TOLEDO, OH) WHERE A STEP-BY-STEP CONFIGURATION OF THE STEERING COLUMN WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,776.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CEASED TO TURN MOMENTARILY, WHICH NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO YARK JEEP(6019 WEST CENTRAL AVE, TOLEDO, OH) WHERE A STEP-BY-STEP CONFIGURATION OF THE STEERING COLUMN WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 6,776.
Mfg Campaign: 11141884
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN LOOSE WHERE YOU CAN MOVE THE STEERING WHEEL 1 1/2 INCHES BOTH WAYS AND IT DOES NOTHING. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR AND HE FINALLY SHOWED ME A DOCUMENT THAT THEY ARE AWARE OF THE ISSUE. I HAVE ONLY 500 MILES ON THE TRUCK BECAUSE WE ARE SCARED TO DRIVE IT AND HURT OURSELVES OR SOMEONE ELSE.
Corrective Action:
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN LOOSE WHERE YOU CAN MOVE THE STEERING WHEEL 1 1/2 INCHES BOTH WAYS AND IT DOES NOTHING. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR AND HE FINALLY SHOWED ME A DOCUMENT THAT THEY ARE AWARE OF THE ISSUE. I HAVE ONLY 500 MILES ON THE TRUCK BECAUSE WE ARE SCARED TO DRIVE IT AND HURT OURSELVES OR SOMEONE ELSE.
Additional Notes:
SINCE THE DAY THAT I DROVE MY 2018 JEEP WRANGLER UNLIMITED RUBICON OFF OF THE LOT, THE STEERING HAS BEEN LOOSE WHERE YOU CAN MOVE THE STEERING WHEEL 1 1/2 INCHES BOTH WAYS AND IT DOES NOTHING. THE VEHICLE EXHIBITS EXCESSIVE DRIFTING AND A SIGNIFICANT DEAD-SPOT IN THE CENTER. I HAVE VISITED THE DEALERSHIP 3 TIMES FOR THIS ISSUE WITH THE SERVICE ADVISOR AND HE FINALLY SHOWED ME A DOCUMENT THAT THEY ARE AWARE OF THE ISSUE. I HAVE ONLY 500 MILES ON THE TRUCK BECAUSE WE ARE SCARED TO DRIVE IT AND HURT OURSELVES OR SOMEONE ELSE.
Mfg Campaign: 11141686
Recall Date: Oct 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.
Corrective Action:
THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.
Additional Notes:
THE STEERING IS NOT FIRM.THERE IS A PLAY IN STEERING WHEEL (1 INCH MORE OR LESS) YOU NOTICE THE PROBLEM THE MOST WHEN DRIVING OVER 50MPH.THIS PROBLEM MAKE IT HAD TO STAY STRAIT ON YOUR LANE WHEN DRIVING FAST. THE DEALER SAID THERE IS NO PROBLEM.
Mfg Campaign: 11141559
Recall Date: Oct 20, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury