Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE OIL FILTER HOUSING WAS CRACKED, CAUSING OIL TO LEAK FROM THE VEHICLE, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED HIM THAT THE REPLACEMENT PART WAS ON BACKORDER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO TO THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE OIL FILTER HOUSING WAS CRACKED, CAUSING OIL TO LEAK FROM THE VEHICLE, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED HIM THAT THE REPLACEMENT PART WAS ON BACKORDER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO TO THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE OIL FILTER HOUSING WAS CRACKED, CAUSING OIL TO LEAK FROM THE VEHICLE, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND INFORMED HIM THAT THE REPLACEMENT PART WAS ON BACKORDER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER TWO TO THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Mfg Campaign: 11397720
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT NOTICED THAT THE OIL FILTER HOUSING WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT NOTICED THAT THE OIL FILTER HOUSING WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT NOTICED THAT THE OIL FILTER HOUSING WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED SINCE THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Mfg Campaign: 11397274
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Corrective Action:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Additional Notes:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Mfg Campaign: 11397302
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Corrective Action:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Additional Notes:
OIL SPILLAGE ON DRIVEWAY. STARTED AFTER COLD WEATHER MOVED INTO AREA. NOW COSTING 1500.00 TO FIX PROBLEMS. HAVE NOTICED OF SEVERAL COMPLAINTS OF SAME AREA BREAKAGE ON MULTIPLE OTHER SAME YEAR AND STYLE VEHICLES VIA INTERNET SOCIAL NETWORKING SITES.
Mfg Campaign: 11397302
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT THE VEHICLE NEW IN 2017, AND IN MID-2018, HAD A SYNCHRONIZING ARM REPAIRED, AS THE TRANSMISSION WAS SLIPPING OUT OF REVERSE. IN 2019, HAD IT LOOKED AT AGAIN BECAUSE IT WAS SLIPPING OUT OF 4TH GEAR, AND NOTHING WAS FOUND. IN LATE 2020, HAD IT IN TO CHECK A CREAKING NOISE WHEN DEPRESSING THE CLUTCH (LOCAL TRANSMISSION REPAIR SHOP), AND IT WAS FULL OF RUST, THEY SAID IT NEEDED REPLACED SOMETIME SOON. SO WE TOOK IT IN NOW (FEB. 2021) AND THEY SUGGESTED THAT THE TRANSMISSION NEEDED REPLACED AS WELL BECAUSE IT SLIPPED OUT OF 4TH FOR THEM WHEN THEY DROVE IT. CALLED THE DEALERSHIP, THEY RECOMMENDED CALLING CHRYSLER, WHO OPENED A CASE, AND NOW I'M TAKING IT IN TO HAVE IT DIAGNOSED AT THE DEALERSHIP AND FOLLOWED UP THROUGH THE CASE AT CHRYSLER. THIS SEEMS TO BE AN ISSUE, AS I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME PROBLEMS AND FIXES.
Corrective Action:
BOUGHT THE VEHICLE NEW IN 2017, AND IN MID-2018, HAD A SYNCHRONIZING ARM REPAIRED, AS THE TRANSMISSION WAS SLIPPING OUT OF REVERSE. IN 2019, HAD IT LOOKED AT AGAIN BECAUSE IT WAS SLIPPING OUT OF 4TH GEAR, AND NOTHING WAS FOUND. IN LATE 2020, HAD IT IN TO CHECK A CREAKING NOISE WHEN DEPRESSING THE CLUTCH (LOCAL TRANSMISSION REPAIR SHOP), AND IT WAS FULL OF RUST, THEY SAID IT NEEDED REPLACED SOMETIME SOON. SO WE TOOK IT IN NOW (FEB. 2021) AND THEY SUGGESTED THAT THE TRANSMISSION NEEDED REPLACED AS WELL BECAUSE IT SLIPPED OUT OF 4TH FOR THEM WHEN THEY DROVE IT. CALLED THE DEALERSHIP, THEY RECOMMENDED CALLING CHRYSLER, WHO OPENED A CASE, AND NOW I'M TAKING IT IN TO HAVE IT DIAGNOSED AT THE DEALERSHIP AND FOLLOWED UP THROUGH THE CASE AT CHRYSLER. THIS SEEMS TO BE AN ISSUE, AS I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME PROBLEMS AND FIXES.
Additional Notes:
BOUGHT THE VEHICLE NEW IN 2017, AND IN MID-2018, HAD A SYNCHRONIZING ARM REPAIRED, AS THE TRANSMISSION WAS SLIPPING OUT OF REVERSE. IN 2019, HAD IT LOOKED AT AGAIN BECAUSE IT WAS SLIPPING OUT OF 4TH GEAR, AND NOTHING WAS FOUND. IN LATE 2020, HAD IT IN TO CHECK A CREAKING NOISE WHEN DEPRESSING THE CLUTCH (LOCAL TRANSMISSION REPAIR SHOP), AND IT WAS FULL OF RUST, THEY SAID IT NEEDED REPLACED SOMETIME SOON. SO WE TOOK IT IN NOW (FEB. 2021) AND THEY SUGGESTED THAT THE TRANSMISSION NEEDED REPLACED AS WELL BECAUSE IT SLIPPED OUT OF 4TH FOR THEM WHEN THEY DROVE IT. CALLED THE DEALERSHIP, THEY RECOMMENDED CALLING CHRYSLER, WHO OPENED A CASE, AND NOW I'M TAKING IT IN TO HAVE IT DIAGNOSED AT THE DEALERSHIP AND FOLLOWED UP THROUGH THE CASE AT CHRYSLER. THIS SEEMS TO BE AN ISSUE, AS I'VE READ SEVERAL COMPLAINTS ABOUT THE SAME PROBLEMS AND FIXES.
Mfg Campaign: 11397396
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OIL LEAKS FROM THE OIL COOLER HOUSING AT 34000 MILES
Corrective Action:
OIL LEAKS FROM THE OIL COOLER HOUSING AT 34000 MILES
Additional Notes:
OIL LEAKS FROM THE OIL COOLER HOUSING AT 34000 MILES
Mfg Campaign: 11396664
Recall Date: Feb 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.
Corrective Action:
THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.
Additional Notes:
THE LEFT REAR SEAT BELT SHOULDER STRAP BECAME UNATTACHED AS MY 9 YEAR OLD, 50 POUND GRANDSON WAS ATTEMPTING TO STRAP HIMSELF IN. A WEEK LATER ON THE RIGHT SIDE OF THE BACK SEAT, THAT SEATBELT WAS DISCOVERED TO HAVE A TEAR MORE THAN HALF WAY ACROSS. I HAVE ONLY THE MIDDLE SEAT THAT IS SAFE FOR MY GRANDSON TO SIT IN. THIS IS ONLY A 3 YEAR OLD JEEP, THE PARTS WITHOUT LABOR IS 500. TO HAVE THE SEAT BELTS REPLACED. IT WILL MOST LIKELY COST ME 1000. TO HAVE TWO SEAT BELTS REPLACED. THESE ARE DEFINITELY FAULTY UNSAFE SEAT BELTS.
Mfg Campaign: 11394563
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Corrective Action:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Additional Notes:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Mfg Campaign: 11390972
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Corrective Action:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Additional Notes:
NOTICED OIL LEAK SMELL, TOOK TO MECHANIC AND DIAGNOSIS SHOWS THE OIL HOUSING UNIT, PLASTIC COVER ON THE COOLER IS CRACKED AND LEAKING. VEHICLE IS NOT DRIVEN OFF ROAD AND IS COMPLETELY STOCK.
Mfg Campaign: 11390972
Recall Date: Feb 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
OIL LEAK COMING FROM THE OIL HOUSING UNIT, PLASTIC COVER ON THE OIL COOLER WAS CRACKED AND THE LEAK SHOWS SYMPTOMS OF A REAR MAIN SEAL LEAKING WHEN IN FACT IT IS NOT. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS. COMPLETELY STOCK AT THIS TIME.
Corrective Action:
OIL LEAK COMING FROM THE OIL HOUSING UNIT, PLASTIC COVER ON THE OIL COOLER WAS CRACKED AND THE LEAK SHOWS SYMPTOMS OF A REAR MAIN SEAL LEAKING WHEN IN FACT IT IS NOT. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS. COMPLETELY STOCK AT THIS TIME.
Additional Notes:
OIL LEAK COMING FROM THE OIL HOUSING UNIT, PLASTIC COVER ON THE OIL COOLER WAS CRACKED AND THE LEAK SHOWS SYMPTOMS OF A REAR MAIN SEAL LEAKING WHEN IN FACT IT IS NOT. VEHICLE WAS DRIVEN UNDER NORMAL CONDITIONS. COMPLETELY STOCK AT THIS TIME.
Mfg Campaign: 11389434
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Corrective Action:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Additional Notes:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Mfg Campaign: 11387614
Recall Date: Jan 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Corrective Action:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Additional Notes:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Mfg Campaign: 11387614
Recall Date: Jan 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Corrective Action:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Additional Notes:
WHEN THE HEAT WAS TURNED ON A BURNING SMELL WAS DETECTED. VEHICLE WAS TAKING TO THE DEALER FOR AN OIL CHANGE AND AN ANALYZE FOR THE BURNING ODOR, THIS VEHICLE IS AT 52000 MILES. RESULT: MAJOR LEAK TO THE OIL FILTER HOUSING AND THE FRONT DRIVE SHAFT IS ALSO LEAKING GREASE. THIS VEHICLE IS NOT BEING USING FOR OFF-ROADING OR 4WD DEALER STATED THAT THE OIL FILTER HOUSING WAS FIXED AND THE VEHICLE CAN BE DRIVEN WHILE WAITING ON THE OTHER PARTS. I CONTINUE TO DETECT THE BURNING ODOR. THE VEHICLE CONTINUES TO LEAK OIL. ON FURTHER INSPECTION THE COOLANT AND THE RADIATOR IS EMPTY. DEALER MECHANIC STATED THAT THE RADIATOR IS LEAKING AND THIS IS A COMMON ISSUE. I AM NOT THE ONLY CUSTOMER THAT IS HAVING THIS ISSUE; WHEN INQUIRED ABOUT A RECALL, I WAS TOLD THAT CURRENTLY THE MANUFACTURE DOES NOT HAVE ONE IN PLACE. I WAS TOLD THAT THE MANUFACTURE IS AWARE OF THE ISSUE BUT WILL NOT ACKNOWLEDGE IT AND ONCE THE VEHICLE REACHES 50,000 MILES AND OUT OF WARRANTY, IT IS NOW THE CUSTOMER PROBLEM.
Mfg Campaign: 11387614
Recall Date: Jan 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.
Corrective Action:
WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.
Additional Notes:
WHILE THE VEHICLE IS IN MOTION WHILE AT SPEEDS OF 65 TO 80 WHEN YOU HIT A BUMP THERE IS SEVERE STEERING WHEEL WOBBLE THAT CAUSES THE VEHICLE TO SHAKE. IT FEELS LIKE THE ENTIRE FRONT END IS GOING TO FALL APART. I HAVE READ OTHER COMPLAINTS ON 2018 JEEP WRANGLERS AS WELL CITING A STEERING DAMPENER ISSUE.
Mfg Campaign: 11387285
Recall Date: Jan 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ADAPTER ENEGINE OIL FILTER .WIRING K1-2 WAY.
Corrective Action:
ADAPTER ENEGINE OIL FILTER .WIRING K1-2 WAY.
Additional Notes:
ADAPTER ENEGINE OIL FILTER .WIRING K1-2 WAY.
Mfg Campaign: 11386127
Recall Date: Jan 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11377294
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11377294
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Corrective Action:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Additional Notes:
MY CAR WAS BROUGHT TO THE DEALER FOR THE SAME REPAIR 3 TIMES IN THE LAST THREE MONTHS. IT WAS NEVER CORRECTED PROPERLY. CHECK ENGINE LIGHT DASHBOARD WAS ON (WHILE IN MOTION AND STATIONARY ON ROADS AND HIGHWAYS)BECAUSE THERE WAS A ENGINE CALIBER MISFIRE. BRAKES WERE SQUEAKING AFTER BEING REPLACED. BROUGHT MY CAR BACK TO THE DEALER ON FRIDAY, NOVEMBER 27, DEMANDING THIS REPAIR BE DONE PROPERLY. NAME OF THE DEALERSHIP IS EMPIRE JEEP DODGE LOCATED ON SUNRISE HIGHWAY IN WEST ISLIP NEW YORK. MY VEHICLE IS STILL AT THE DEALERSHIP - BEING WORKED ON. PER THE CONVERSATION WITH THEIR ASSOCIATE TODAY, MY CAR SHOULD BE READY BY TODAY 12/1 OR TOMORROW 12/2. THE DEALERSHIP IS AWARE THAT WHEN I BROUGHT MY CAR IN ON FRIDAY, NOVEMBER 27 THAT I NEED TO HAVE THE INSPECTION DONE BY NOVEMBER 30. PLEASE LET ME KNOW IF YOU NEED FURTHER DETAILS.
Mfg Campaign: 11377294
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING HIGH WINDS THE HOOD WAS FLUTTERING. ON 11/23/2020, DURING HIGH WINDS, ON A STATE HIGHWAY AT ABOUT 65 MPH, WE PASSED A LARGE TRUCK AND THE DRIVER'S SIDE HOOD LATCH SHEERED OFF IN THE WIND. WE REPLACED THAT LATCH AND NOTICED THE FLUTTERING WAS REDUCED ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE, SO WE REPLACED THE PASSENGER SIDE AS WELL. WE HAD TO OBTAIN PARTS FROM TWO DEALERSHIPS, AS NEITHER DEALERSHIP HAD TWO PARTS. BOTH DEALERSHIPS INDICATED THIS WAS A KNOWN PROBLEM AND THEY HAVE BEEN UNABLE TO STOCK ENOUGH PARTS.
Corrective Action:
DURING HIGH WINDS THE HOOD WAS FLUTTERING. ON 11/23/2020, DURING HIGH WINDS, ON A STATE HIGHWAY AT ABOUT 65 MPH, WE PASSED A LARGE TRUCK AND THE DRIVER'S SIDE HOOD LATCH SHEERED OFF IN THE WIND. WE REPLACED THAT LATCH AND NOTICED THE FLUTTERING WAS REDUCED ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE, SO WE REPLACED THE PASSENGER SIDE AS WELL. WE HAD TO OBTAIN PARTS FROM TWO DEALERSHIPS, AS NEITHER DEALERSHIP HAD TWO PARTS. BOTH DEALERSHIPS INDICATED THIS WAS A KNOWN PROBLEM AND THEY HAVE BEEN UNABLE TO STOCK ENOUGH PARTS.
Additional Notes:
DURING HIGH WINDS THE HOOD WAS FLUTTERING. ON 11/23/2020, DURING HIGH WINDS, ON A STATE HIGHWAY AT ABOUT 65 MPH, WE PASSED A LARGE TRUCK AND THE DRIVER'S SIDE HOOD LATCH SHEERED OFF IN THE WIND. WE REPLACED THAT LATCH AND NOTICED THE FLUTTERING WAS REDUCED ON THE DRIVER'S SIDE BUT NOT ON THE PASSENGER SIDE, SO WE REPLACED THE PASSENGER SIDE AS WELL. WE HAD TO OBTAIN PARTS FROM TWO DEALERSHIPS, AS NEITHER DEALERSHIP HAD TWO PARTS. BOTH DEALERSHIPS INDICATED THIS WAS A KNOWN PROBLEM AND THEY HAVE BEEN UNABLE TO STOCK ENOUGH PARTS.
Mfg Campaign: 11377124
Recall Date: Nov 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAS DRIVING AND SMELLED A BURNING SMELL.. THOUGHT THAT THERE WAS A LITTLE OIL ON ENGINE DUE TO OIL CHANGE 2 DAYS BEFORE. DECIDED TO PULL OVER, BRAKES WERE GONE. ROLLED TO STOP JUST IN TIME TO GET OUT. BURNED UNTIL ALL WAS SMOLDERING..
Corrective Action:
WAS DRIVING AND SMELLED A BURNING SMELL.. THOUGHT THAT THERE WAS A LITTLE OIL ON ENGINE DUE TO OIL CHANGE 2 DAYS BEFORE. DECIDED TO PULL OVER, BRAKES WERE GONE. ROLLED TO STOP JUST IN TIME TO GET OUT. BURNED UNTIL ALL WAS SMOLDERING..
Additional Notes:
WAS DRIVING AND SMELLED A BURNING SMELL.. THOUGHT THAT THERE WAS A LITTLE OIL ON ENGINE DUE TO OIL CHANGE 2 DAYS BEFORE. DECIDED TO PULL OVER, BRAKES WERE GONE. ROLLED TO STOP JUST IN TIME TO GET OUT. BURNED UNTIL ALL WAS SMOLDERING..
Mfg Campaign: 11376071
Recall Date: Nov 23, 2020
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