Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.
Corrective Action:
I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.
Additional Notes:
I had already had to replace 2 rear seat belts in my wrangler over a year ago. Both seat belts tore completely in half. The cost for the seat belts alone was 500. A year later, I had another seat belt rip in half. One that was already replaced ripped right in half again. I only occasionally have had anyone in the back seat. Possibly once a week. Now, I cannot put anyone, especially children in the back seat of my 4 door, so called 5 passenger jeep because it is not safe. the seat belts fray and rip.
Mfg Campaign: 11440556
Recall Date: Nov 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Corrective Action:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Additional Notes:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Mfg Campaign: 11440085
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Corrective Action:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Additional Notes:
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Mfg Campaign: 11440085
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.
Corrective Action:
Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.
Additional Notes:
Windshield wiper motor was making a grinding noise, then today, stopped working. It was raining/foggy, couldn't see to drive.
Mfg Campaign: 11435491
Recall Date: Oct 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep has been randomly just shutting off- whether I have been driving for an hour, or the following day- when I go to start it, all lights show up but it will not turn on. I get out of the car with the key and find that my remote start always works. I have taken my car to the dealership, they said I need a new battery? I got the battery checked two weeks ago and all was fine. Several times that my car does not turn on the electrial light shows up on my dash. I have found many people have had this same issue- however MOPAR has not recalled it. Recall Number 18V524000, Report Data Aug 9, 2018- Electrical System- Wiring, front underhood. __The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition. I have seen the electrical light on my dashboard, however this is always random. The dealership says to replace the battery, which when they sent over the results they didnt even show what it mesaured. This seems to an issue with fellow Jeep owners and should be recalled and added to the MOPAR website.
Corrective Action:
Jeep has been randomly just shutting off- whether I have been driving for an hour, or the following day- when I go to start it, all lights show up but it will not turn on. I get out of the car with the key and find that my remote start always works. I have taken my car to the dealership, they said I need a new battery? I got the battery checked two weeks ago and all was fine. Several times that my car does not turn on the electrial light shows up on my dash. I have found many people have had this same issue- however MOPAR has not recalled it. Recall Number 18V524000, Report Data Aug 9, 2018- Electrical System- Wiring, front underhood. __The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition. I have seen the electrical light on my dashboard, however this is always random. The dealership says to replace the battery, which when they sent over the results they didnt even show what it mesaured. This seems to an issue with fellow Jeep owners and should be recalled and added to the MOPAR website.
Additional Notes:
Jeep has been randomly just shutting off- whether I have been driving for an hour, or the following day- when I go to start it, all lights show up but it will not turn on. I get out of the car with the key and find that my remote start always works. I have taken my car to the dealership, they said I need a new battery? I got the battery checked two weeks ago and all was fine. Several times that my car does not turn on the electrial light shows up on my dash. I have found many people have had this same issue- however MOPAR has not recalled it. Recall Number 18V524000, Report Data Aug 9, 2018- Electrical System- Wiring, front underhood. __The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition. I have seen the electrical light on my dashboard, however this is always random. The dealership says to replace the battery, which when they sent over the results they didnt even show what it mesaured. This seems to an issue with fellow Jeep owners and should be recalled and added to the MOPAR website.
Mfg Campaign: 11431586
Recall Date: Sep 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Jeep Wrangler. The contact stated while driving 55 mph, the contact saw smoke coming from the engine compartment. The contact stated that the clutch disintegrated causing the clutch to catch on fire. There was no crash nor injuries due to the fire. The air bags did not deploy. The fire department was not contacted. A police report was not filed. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed with the clutch needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 21V028000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2017 Jeep Wrangler. The contact stated while driving 55 mph, the contact saw smoke coming from the engine compartment. The contact stated that the clutch disintegrated causing the clutch to catch on fire. There was no crash nor injuries due to the fire. The air bags did not deploy. The fire department was not contacted. A police report was not filed. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed with the clutch needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 21V028000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2017 Jeep Wrangler. The contact stated while driving 55 mph, the contact saw smoke coming from the engine compartment. The contact stated that the clutch disintegrated causing the clutch to catch on fire. There was no crash nor injuries due to the fire. The air bags did not deploy. The fire department was not contacted. A police report was not filed. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed with the clutch needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 21V028000 (Power Train). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 33,000.
Mfg Campaign: 11425156
Recall Date: Jul 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
Corrective Action:
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
Additional Notes:
Both Front Doors Seals are leaking after four years old. Repair cost is $500+ - Had a 2007 4 door for ten years; no leaks. They did a redesign - not a good design!
Mfg Campaign: 11424069
Recall Date: Jul 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Steering wheel controls started working intermittently than quit. Vehicle is RHD and used on a rural mail route. Why weren't all RHD JKU vehicles included in NHTSA recall 16V-288 when this is a documented recall for 2007 to 2016 RHD Jeep JKUs? This problem occurred around June 16 2021. Went to dealer and asked about problem and was told my extended warranty does not cover this.
Corrective Action:
Steering wheel controls started working intermittently than quit. Vehicle is RHD and used on a rural mail route. Why weren't all RHD JKU vehicles included in NHTSA recall 16V-288 when this is a documented recall for 2007 to 2016 RHD Jeep JKUs? This problem occurred around June 16 2021. Went to dealer and asked about problem and was told my extended warranty does not cover this.
Additional Notes:
Steering wheel controls started working intermittently than quit. Vehicle is RHD and used on a rural mail route. Why weren't all RHD JKU vehicles included in NHTSA recall 16V-288 when this is a documented recall for 2007 to 2016 RHD Jeep JKUs? This problem occurred around June 16 2021. Went to dealer and asked about problem and was told my extended warranty does not cover this.
Mfg Campaign: 11422227
Recall Date: Jun 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 jeep Wrangler sport JKU all stock, normal road tires from the dealership, rear and front driver side break caliper is sticking and causing break drag at 32,000. due to this causing the rear break pads to prematurely wear bi-lateral and damaging the rotor on the affected side, causing the vehicle to operate at higher RPMS as the breaks are dragging. due to the heat the caliper boot was damaged as well. Excessive dust on rim and burning break smell with excessive friction heat along with the vehicle pulls to affected side when you let go of the wheel at residential speeds. the heat causes a dangerous break lag and the break pedal is harder to depress as what i believe is fluid not making it back to the master cylinder. when the vehicle is in drive you let your foot off the break on level ground the vehicle dose not move as it should when the transmission is in drive at idle, no gas given, the breaks squeak and jump grip as the jeep tries to move when gas is given, the break is stuck on the rotor. rear breaks where replaced bilaterally cleaned with new calipers, high temp silicone grease , rotors and ceramic pads is hopes to fix the problem. after that is when the front driver caliper was noticeably showing the same signs as the rear did. to have a non dealership mechanic do the job is 970.00.vehicle drives as if the emergency break is on but was inspected and is not touching the inner drum. vehicle is not heavily uses ether 1.)no lights or check break lights luminated its all feel. no accidents due to the break lag but is very dangerous if you need to stop suddenly. 2.)issue confirmed by a independent service center mechanic 3.) at 15,000 miles vehicle was taken back to the dealership for a break groaning sound and squeak when backing up or when driving, dealer stated it was just dust on the pads, inspection found no issues. after the visit the sound would still periodically kept reoccurring but was kept being told "dust" not sure if that was a early sign
Corrective Action:
2017 jeep Wrangler sport JKU all stock, normal road tires from the dealership, rear and front driver side break caliper is sticking and causing break drag at 32,000. due to this causing the rear break pads to prematurely wear bi-lateral and damaging the rotor on the affected side, causing the vehicle to operate at higher RPMS as the breaks are dragging. due to the heat the caliper boot was damaged as well. Excessive dust on rim and burning break smell with excessive friction heat along with the vehicle pulls to affected side when you let go of the wheel at residential speeds. the heat causes a dangerous break lag and the break pedal is harder to depress as what i believe is fluid not making it back to the master cylinder. when the vehicle is in drive you let your foot off the break on level ground the vehicle dose not move as it should when the transmission is in drive at idle, no gas given, the breaks squeak and jump grip as the jeep tries to move when gas is given, the break is stuck on the rotor. rear breaks where replaced bilaterally cleaned with new calipers, high temp silicone grease , rotors and ceramic pads is hopes to fix the problem. after that is when the front driver caliper was noticeably showing the same signs as the rear did. to have a non dealership mechanic do the job is 970.00.vehicle drives as if the emergency break is on but was inspected and is not touching the inner drum. vehicle is not heavily uses ether 1.)no lights or check break lights luminated its all feel. no accidents due to the break lag but is very dangerous if you need to stop suddenly. 2.)issue confirmed by a independent service center mechanic 3.) at 15,000 miles vehicle was taken back to the dealership for a break groaning sound and squeak when backing up or when driving, dealer stated it was just dust on the pads, inspection found no issues. after the visit the sound would still periodically kept reoccurring but was kept being told "dust" not sure if that was a early sign
Additional Notes:
2017 jeep Wrangler sport JKU all stock, normal road tires from the dealership, rear and front driver side break caliper is sticking and causing break drag at 32,000. due to this causing the rear break pads to prematurely wear bi-lateral and damaging the rotor on the affected side, causing the vehicle to operate at higher RPMS as the breaks are dragging. due to the heat the caliper boot was damaged as well. Excessive dust on rim and burning break smell with excessive friction heat along with the vehicle pulls to affected side when you let go of the wheel at residential speeds. the heat causes a dangerous break lag and the break pedal is harder to depress as what i believe is fluid not making it back to the master cylinder. when the vehicle is in drive you let your foot off the break on level ground the vehicle dose not move as it should when the transmission is in drive at idle, no gas given, the breaks squeak and jump grip as the jeep tries to move when gas is given, the break is stuck on the rotor. rear breaks where replaced bilaterally cleaned with new calipers, high temp silicone grease , rotors and ceramic pads is hopes to fix the problem. after that is when the front driver caliper was noticeably showing the same signs as the rear did. to have a non dealership mechanic do the job is 970.00.vehicle drives as if the emergency break is on but was inspected and is not touching the inner drum. vehicle is not heavily uses ether 1.)no lights or check break lights luminated its all feel. no accidents due to the break lag but is very dangerous if you need to stop suddenly. 2.)issue confirmed by a independent service center mechanic 3.) at 15,000 miles vehicle was taken back to the dealership for a break groaning sound and squeak when backing up or when driving, dealer stated it was just dust on the pads, inspection found no issues. after the visit the sound would still periodically kept reoccurring but was kept being told "dust" not sure if that was a early sign
Mfg Campaign: 11421762
Recall Date: Jun 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVER SIDE FRONT AND REAR BRAKE CALIPERS FAILED. 31765 MILES ON VEHICLE. SMELLED SOMETHING BURNING AND ROUGH RIDE. TOOK VEHICLE TO JEEP DEALER. TOLD $2,100 TO REPAIR AND CAUSED BY MY ONLY DRIVING VEHICLE 31000 MILES IN 4 YEARS. TOLD DEALER I BELIEVED THIS WAS SAFETY ISSUE AND I WAS FILING NHTSA COMPLAINT. FCA PROVIDED REPLACEMENT BRAKE CALIPERS FOR ALL 4 WHEELS AND FAILED BRAKE HOSE AT NO CHARGE. DEALER REPAIRED AT $965 COST TO ME FOR DAMAGE CAUSED BY FAILED BRAKE CALIPERS.
Corrective Action:
DRIVER SIDE FRONT AND REAR BRAKE CALIPERS FAILED. 31765 MILES ON VEHICLE. SMELLED SOMETHING BURNING AND ROUGH RIDE. TOOK VEHICLE TO JEEP DEALER. TOLD $2,100 TO REPAIR AND CAUSED BY MY ONLY DRIVING VEHICLE 31000 MILES IN 4 YEARS. TOLD DEALER I BELIEVED THIS WAS SAFETY ISSUE AND I WAS FILING NHTSA COMPLAINT. FCA PROVIDED REPLACEMENT BRAKE CALIPERS FOR ALL 4 WHEELS AND FAILED BRAKE HOSE AT NO CHARGE. DEALER REPAIRED AT $965 COST TO ME FOR DAMAGE CAUSED BY FAILED BRAKE CALIPERS.
Additional Notes:
DRIVER SIDE FRONT AND REAR BRAKE CALIPERS FAILED. 31765 MILES ON VEHICLE. SMELLED SOMETHING BURNING AND ROUGH RIDE. TOOK VEHICLE TO JEEP DEALER. TOLD $2,100 TO REPAIR AND CAUSED BY MY ONLY DRIVING VEHICLE 31000 MILES IN 4 YEARS. TOLD DEALER I BELIEVED THIS WAS SAFETY ISSUE AND I WAS FILING NHTSA COMPLAINT. FCA PROVIDED REPLACEMENT BRAKE CALIPERS FOR ALL 4 WHEELS AND FAILED BRAKE HOSE AT NO CHARGE. DEALER REPAIRED AT $965 COST TO ME FOR DAMAGE CAUSED BY FAILED BRAKE CALIPERS.
Mfg Campaign: 11414411
Recall Date: Apr 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Corrective Action:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Additional Notes:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Mfg Campaign: 11405938
Recall Date: Apr 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Corrective Action:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Additional Notes:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Mfg Campaign: 11405938
Recall Date: Apr 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Corrective Action:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Additional Notes:
REAR REAR WINDOW EXPLODED WHILE SITTING STILL BELIEVE DUE TO REAR DEFROSTER MALFUNCTION BUT DEALER IS SAYING NO. NO OTHER EXPLANATION COULD HAVE DONE IT NO OUTSIDE INTERFERENCE RUNNING IN A RESIDENTI DRIVEWAY CLEAR COOL DAY WINDOWS DOWN NO INSIDE PRESSURE
Mfg Campaign: 11405938
Recall Date: Apr 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FRONT IMPACT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIRED HAD TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FRONT IMPACT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIRED HAD TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FRONT IMPACT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIRED HAD TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Mfg Campaign: 11404976
Recall Date: Mar 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Corrective Action:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Additional Notes:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Mfg Campaign: 11402793
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Corrective Action:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Additional Notes:
DRIVING HIGHWAY SPEED OF 63 MPH ABS AND TRACTION CONTROL LIGHTS ILLUMINATED JEEP LOST SPEED IMMEDIATELY. FELT LIKE THE BRAKES WERE STUCK SMELLED A TERRIBLE BURNING SMELL
Mfg Campaign: 11402793
Recall Date: Mar 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER LEE CHRYSLER JEEP (765 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE OIL FILTER ADAPTER HAD CRACKED CAUSING OIL TO LEAK FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER LEE CHRYSLER JEEP (765 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE OIL FILTER ADAPTER HAD CRACKED CAUSING OIL TO LEAK FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. THE CONTACT STATED THAT WHILE AT THE LOCAL DEALER LEE CHRYSLER JEEP (765 CENTER ST, AUBURN, ME 04210) FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE OIL FILTER ADAPTER HAD CRACKED CAUSING OIL TO LEAK FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Mfg Campaign: 11400214
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE OIL COOLER. CRACKS CAUSING MASSIVE ENGINE OIL LEAKS. MY JEEP WAS PARKED IN THE GARAGE. I NOTICED THE OIL ON THE FLOOR. I FOLLOWED IT UP BOTH SIDES OF THE ENGINE TO THE COOLER. I HAVE NOT CHANGED THE OIL IN MONTHS. IT WAS BELOW ZERO HERE FOR 3 DAYS IN NORTH TEXAS. THE COOLER IS MADE FROM PLASTIC. IT GETS HOT THEN COLD THEN HOT AGAIN AND IT CRACKS. THIS IS A SERIOUS ISSUE AND IS A MASSIVE ISSUE AS WELL. JEEP/CHRYSLER KNOWS THIS, HOW DO I KNOW? BECAUSE THEY HAVE NO MORE PARTS, THEY RAN OUT FOR REAL GONE NO COOLERS. NHTSA WAS MADE FOR THIS. EVERY JEEP HAS THIS ISSUE! MY JEEP IS AT AUTONATION IN KELLER TEXAS WAITING FOR PARTS THEY TELL ME IT COULD BE MONTHS!!! I NOTICED THE OIL ON THE 1ST OF MARCH THE JEEP HAD BEEN PARKED SINCE FEB.20TH NO HISTORY OF ANY LEAKS. JEEP HAS 66000MILES ON IT 1 OWNER ME.
Corrective Action:
ENGINE OIL COOLER. CRACKS CAUSING MASSIVE ENGINE OIL LEAKS. MY JEEP WAS PARKED IN THE GARAGE. I NOTICED THE OIL ON THE FLOOR. I FOLLOWED IT UP BOTH SIDES OF THE ENGINE TO THE COOLER. I HAVE NOT CHANGED THE OIL IN MONTHS. IT WAS BELOW ZERO HERE FOR 3 DAYS IN NORTH TEXAS. THE COOLER IS MADE FROM PLASTIC. IT GETS HOT THEN COLD THEN HOT AGAIN AND IT CRACKS. THIS IS A SERIOUS ISSUE AND IS A MASSIVE ISSUE AS WELL. JEEP/CHRYSLER KNOWS THIS, HOW DO I KNOW? BECAUSE THEY HAVE NO MORE PARTS, THEY RAN OUT FOR REAL GONE NO COOLERS. NHTSA WAS MADE FOR THIS. EVERY JEEP HAS THIS ISSUE! MY JEEP IS AT AUTONATION IN KELLER TEXAS WAITING FOR PARTS THEY TELL ME IT COULD BE MONTHS!!! I NOTICED THE OIL ON THE 1ST OF MARCH THE JEEP HAD BEEN PARKED SINCE FEB.20TH NO HISTORY OF ANY LEAKS. JEEP HAS 66000MILES ON IT 1 OWNER ME.
Additional Notes:
ENGINE OIL COOLER. CRACKS CAUSING MASSIVE ENGINE OIL LEAKS. MY JEEP WAS PARKED IN THE GARAGE. I NOTICED THE OIL ON THE FLOOR. I FOLLOWED IT UP BOTH SIDES OF THE ENGINE TO THE COOLER. I HAVE NOT CHANGED THE OIL IN MONTHS. IT WAS BELOW ZERO HERE FOR 3 DAYS IN NORTH TEXAS. THE COOLER IS MADE FROM PLASTIC. IT GETS HOT THEN COLD THEN HOT AGAIN AND IT CRACKS. THIS IS A SERIOUS ISSUE AND IS A MASSIVE ISSUE AS WELL. JEEP/CHRYSLER KNOWS THIS, HOW DO I KNOW? BECAUSE THEY HAVE NO MORE PARTS, THEY RAN OUT FOR REAL GONE NO COOLERS. NHTSA WAS MADE FOR THIS. EVERY JEEP HAS THIS ISSUE! MY JEEP IS AT AUTONATION IN KELLER TEXAS WAITING FOR PARTS THEY TELL ME IT COULD BE MONTHS!!! I NOTICED THE OIL ON THE 1ST OF MARCH THE JEEP HAD BEEN PARKED SINCE FEB.20TH NO HISTORY OF ANY LEAKS. JEEP HAS 66000MILES ON IT 1 OWNER ME.
Mfg Campaign: 11399960
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY POWER DOOR LOCKS WOULD WORK SOMETIMES AND OTHER TIMES MY DOOR WOULD REMAIN LOCKED AND I COULDN'T EVEN UNLOCK IT MANUALLY I WOULD HAVE TO CRAWL ACROSS CONSOLE AND USE OTHER DOOR
Corrective Action:
MY POWER DOOR LOCKS WOULD WORK SOMETIMES AND OTHER TIMES MY DOOR WOULD REMAIN LOCKED AND I COULDN'T EVEN UNLOCK IT MANUALLY I WOULD HAVE TO CRAWL ACROSS CONSOLE AND USE OTHER DOOR
Additional Notes:
MY POWER DOOR LOCKS WOULD WORK SOMETIMES AND OTHER TIMES MY DOOR WOULD REMAIN LOCKED AND I COULDN'T EVEN UNLOCK IT MANUALLY I WOULD HAVE TO CRAWL ACROSS CONSOLE AND USE OTHER DOOR
Mfg Campaign: 11400009
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
INTERMMITTENT STALLING WHEN PUT IN REVERSE. HAPPENS MORE FREQUENTLY IN COLD WEATHER. HAS SHUTTERED SEVERAL TIMES AND ONE STALL WHEN PUT IN DRIVE BUT HAPPENS MOSTLY WHEN REVERSING. THIS HAS BEEN GOING ON SINCE WINTER 2019 WITH NO RESOLUTION AFTER DEALERSHIP CHECKED IT OUT. HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN EVERY TIME.
Corrective Action:
INTERMMITTENT STALLING WHEN PUT IN REVERSE. HAPPENS MORE FREQUENTLY IN COLD WEATHER. HAS SHUTTERED SEVERAL TIMES AND ONE STALL WHEN PUT IN DRIVE BUT HAPPENS MOSTLY WHEN REVERSING. THIS HAS BEEN GOING ON SINCE WINTER 2019 WITH NO RESOLUTION AFTER DEALERSHIP CHECKED IT OUT. HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN EVERY TIME.
Additional Notes:
INTERMMITTENT STALLING WHEN PUT IN REVERSE. HAPPENS MORE FREQUENTLY IN COLD WEATHER. HAS SHUTTERED SEVERAL TIMES AND ONE STALL WHEN PUT IN DRIVE BUT HAPPENS MOSTLY WHEN REVERSING. THIS HAS BEEN GOING ON SINCE WINTER 2019 WITH NO RESOLUTION AFTER DEALERSHIP CHECKED IT OUT. HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN EVERY TIME.
Mfg Campaign: 11398165
Recall Date: Feb 27, 2021
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