Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Severe "death wobble" at speeds over 40MPH occurs at random times, usually at highway speeds. Have replaced steering damper, shocks, upper and lower control arms, front u-joints, etc....and these repairs have only masked the problem. The OEM suspension is completely unmolested...no lifts, etc. Tires were replaced around 55-60K miles with a slightly wider tire. Wobble started around 95-100K miles. Currently around 115K miles on vehicle.
Corrective Action:
Severe "death wobble" at speeds over 40MPH occurs at random times, usually at highway speeds. Have replaced steering damper, shocks, upper and lower control arms, front u-joints, etc....and these repairs have only masked the problem. The OEM suspension is completely unmolested...no lifts, etc. Tires were replaced around 55-60K miles with a slightly wider tire. Wobble started around 95-100K miles. Currently around 115K miles on vehicle.
Additional Notes:
Severe "death wobble" at speeds over 40MPH occurs at random times, usually at highway speeds. Have replaced steering damper, shocks, upper and lower control arms, front u-joints, etc....and these repairs have only masked the problem. The OEM suspension is completely unmolested...no lifts, etc. Tires were replaced around 55-60K miles with a slightly wider tire. Wobble started around 95-100K miles. Currently around 115K miles on vehicle.
Mfg Campaign: 11558718
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Jeep Wrangler. The contact stated that while the vehicle was parked, he became aware of an oil leak underneath the vehicle. The contact stated that the failure had persisted. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact owns a 2017 Jeep Wrangler. The contact stated that while the vehicle was parked, he became aware of an oil leak underneath the vehicle. The contact stated that the failure had persisted. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact owns a 2017 Jeep Wrangler. The contact stated that while the vehicle was parked, he became aware of an oil leak underneath the vehicle. The contact stated that the failure had persisted. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11558728
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The oil filter housing on this engine is made out of plastic and if you search online you will notice that it has failed for many many people. The housing cracks causing motor oil and coolant to mix and leak. We were fortunate to notice it before our engine seized up, but others have not been as fortunate. I believe this defect should be a recall, but there is no recall on this engine even though many many people have experienced this part failing prematurely. Ours failed when the Jeep was under 80,000 miles.
Corrective Action:
The oil filter housing on this engine is made out of plastic and if you search online you will notice that it has failed for many many people. The housing cracks causing motor oil and coolant to mix and leak. We were fortunate to notice it before our engine seized up, but others have not been as fortunate. I believe this defect should be a recall, but there is no recall on this engine even though many many people have experienced this part failing prematurely. Ours failed when the Jeep was under 80,000 miles.
Additional Notes:
The oil filter housing on this engine is made out of plastic and if you search online you will notice that it has failed for many many people. The housing cracks causing motor oil and coolant to mix and leak. We were fortunate to notice it before our engine seized up, but others have not been as fortunate. I believe this defect should be a recall, but there is no recall on this engine even though many many people have experienced this part failing prematurely. Ours failed when the Jeep was under 80,000 miles.
Mfg Campaign: 11551087
Recall Date: Oct 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
Corrective Action:
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
Additional Notes:
Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.
Mfg Campaign: 11547628
Recall Date: Oct 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.
Corrective Action:
The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.
Additional Notes:
The airbag light is on. The clocksprin is the failure and is very expensive at the dealer.
Mfg Campaign: 11545536
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 Jeep Wrangler Unlimited with 44,000 rear brake calipers sticking and burning smell. Had brake pads and calipers replaced on all 4 wheels. At approx 60K miles, rear brakes were sticking and smoking. Right brakes wearing unevenly compared to the left side, both front and rear. Caliper seals are leaking. Replaced 4 brake hoses, Calipers and Pads AGAIN. At 70K miles rear brakes locked up and caused a fire on the rear passenger wheel which created unsafe driving conditions with 2 small children on board. I had to stop on the side of a 2 lane road with small shoulder, quickly evacuate the children onto the shoulder of the road and extinguish the fire using an on-board suppression device. We then had to wait for towing assistance on the side of the road for 90 minutes. Brakes, Hoses, Calipers replaced all around. Again.
Corrective Action:
2017 Jeep Wrangler Unlimited with 44,000 rear brake calipers sticking and burning smell. Had brake pads and calipers replaced on all 4 wheels. At approx 60K miles, rear brakes were sticking and smoking. Right brakes wearing unevenly compared to the left side, both front and rear. Caliper seals are leaking. Replaced 4 brake hoses, Calipers and Pads AGAIN. At 70K miles rear brakes locked up and caused a fire on the rear passenger wheel which created unsafe driving conditions with 2 small children on board. I had to stop on the side of a 2 lane road with small shoulder, quickly evacuate the children onto the shoulder of the road and extinguish the fire using an on-board suppression device. We then had to wait for towing assistance on the side of the road for 90 minutes. Brakes, Hoses, Calipers replaced all around. Again.
Additional Notes:
2017 Jeep Wrangler Unlimited with 44,000 rear brake calipers sticking and burning smell. Had brake pads and calipers replaced on all 4 wheels. At approx 60K miles, rear brakes were sticking and smoking. Right brakes wearing unevenly compared to the left side, both front and rear. Caliper seals are leaking. Replaced 4 brake hoses, Calipers and Pads AGAIN. At 70K miles rear brakes locked up and caused a fire on the rear passenger wheel which created unsafe driving conditions with 2 small children on board. I had to stop on the side of a 2 lane road with small shoulder, quickly evacuate the children onto the shoulder of the road and extinguish the fire using an on-board suppression device. We then had to wait for towing assistance on the side of the road for 90 minutes. Brakes, Hoses, Calipers replaced all around. Again.
Mfg Campaign: 11543370
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
Corrective Action:
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
Additional Notes:
The airbag clockspring is defective. I know other years have a recall on the defective part. The cost of labor and the cost of the part is too expensive. I consider this a safety issue and feel like it should be under a recall like the previous model years.
Mfg Campaign: 11542345
Recall Date: Sep 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Airbag light continually goes off and on with alerting beep and light
Corrective Action:
Airbag light continually goes off and on with alerting beep and light
Additional Notes:
Airbag light continually goes off and on with alerting beep and light
Mfg Campaign: 11541169
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Corrective Action:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Additional Notes:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Mfg Campaign: 11539082
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Corrective Action:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Additional Notes:
2017 Jeep Wrangler, approx 46k miles, driven gently (only highway and city), well-maintained. Problems with Brake Calipers seizing. Back Driver calipers/lines/pad/etc replaced. ABS and brakes jammed last week. Front and Back Passenger calipers, rotors, brake fluid lines and brake pads advised by mechanic. Brakes temping 550 - unreadable (temp gun wouldn't register) Mechanic recommends unsafe to drive because brakes could seize and cause sudden stop and/or accident Dealer says too bad, normal wear and tear. This is our family's 10th Jeep, and NOTHING has happened like this before. Seems like a safety issue perhaps that Jeep should be addressing rather than putting on the consumer (who will no longer purchase Jeeps)
Mfg Campaign: 11539082
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A check engine light came on and when diagnosed it was the Electronic Vacumn Pump which runs the braking system. I see there is a TSB from FCA (Fiat Chrysler Automobiles) about this problem.. Case Number: S1805000006 Release Date: 02/24/2020 Symptom/Vehicle Issue: ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Discussion: If ABS has C1252-92 Active or Stored do not replace the brake system module (ABS). PCM may also have set P258B-00. The faults are pointing to vacuum pump system having an issue maintaining vacuum levels. Please check the vacuum pump operation, fusing, wiring, and connector for proper functionality. Poor connections, spread pins, damaged connectors are possible causes. Perform the diagnostic for the DTC P258B regardless if it is set or not, since it is more compressive of a test than C1252-92. In addition when checking Vacuum lines, please ensure to check Vacuum hoses and check valves between the engine intake, booster and vacuum pump. Because the check valves only allow flow of air on one direction, each vacuum circuit must be checked separately to make sure there are no leaks, kinks or damages. Please refer to the correct vacuum diagram. For KL vehicles: inspect ALL under hood grounds for connection and contact issues. My Jeep is at the Ford Dealership I work at at this time. Didn't want to drive any farther than I had to at this time.
Corrective Action:
A check engine light came on and when diagnosed it was the Electronic Vacumn Pump which runs the braking system. I see there is a TSB from FCA (Fiat Chrysler Automobiles) about this problem.. Case Number: S1805000006 Release Date: 02/24/2020 Symptom/Vehicle Issue: ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Discussion: If ABS has C1252-92 Active or Stored do not replace the brake system module (ABS). PCM may also have set P258B-00. The faults are pointing to vacuum pump system having an issue maintaining vacuum levels. Please check the vacuum pump operation, fusing, wiring, and connector for proper functionality. Poor connections, spread pins, damaged connectors are possible causes. Perform the diagnostic for the DTC P258B regardless if it is set or not, since it is more compressive of a test than C1252-92. In addition when checking Vacuum lines, please ensure to check Vacuum hoses and check valves between the engine intake, booster and vacuum pump. Because the check valves only allow flow of air on one direction, each vacuum circuit must be checked separately to make sure there are no leaks, kinks or damages. Please refer to the correct vacuum diagram. For KL vehicles: inspect ALL under hood grounds for connection and contact issues. My Jeep is at the Ford Dealership I work at at this time. Didn't want to drive any farther than I had to at this time.
Additional Notes:
A check engine light came on and when diagnosed it was the Electronic Vacumn Pump which runs the braking system. I see there is a TSB from FCA (Fiat Chrysler Automobiles) about this problem.. Case Number: S1805000006 Release Date: 02/24/2020 Symptom/Vehicle Issue: ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE Discussion: If ABS has C1252-92 Active or Stored do not replace the brake system module (ABS). PCM may also have set P258B-00. The faults are pointing to vacuum pump system having an issue maintaining vacuum levels. Please check the vacuum pump operation, fusing, wiring, and connector for proper functionality. Poor connections, spread pins, damaged connectors are possible causes. Perform the diagnostic for the DTC P258B regardless if it is set or not, since it is more compressive of a test than C1252-92. In addition when checking Vacuum lines, please ensure to check Vacuum hoses and check valves between the engine intake, booster and vacuum pump. Because the check valves only allow flow of air on one direction, each vacuum circuit must be checked separately to make sure there are no leaks, kinks or damages. Please refer to the correct vacuum diagram. For KL vehicles: inspect ALL under hood grounds for connection and contact issues. My Jeep is at the Ford Dealership I work at at this time. Didn't want to drive any farther than I had to at this time.
Mfg Campaign: 11539006
Recall Date: Aug 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Front driver side brake caliper was sticking on right after I bought the car at approximately 86000 miles! I found an article about there being updated hoses right after my car was manufactured. The updated hoses are on the front brakes. Of course I read this article after assuming it was the caliper cause I couldn't squeeze the caliper piston in. I replaced it, with the same results! After I replaced the hose, its fine now. So I cut the hose in sections to found out where the hose was pinched, and its where the hose is crimped in a metal bracket that bolts to the axle. I have a picture of the part of the hose, I cannot see through tiny 3" section or stick a pin through it! I'm assuming the bracket rusted and pinched that section off.
Corrective Action:
Front driver side brake caliper was sticking on right after I bought the car at approximately 86000 miles! I found an article about there being updated hoses right after my car was manufactured. The updated hoses are on the front brakes. Of course I read this article after assuming it was the caliper cause I couldn't squeeze the caliper piston in. I replaced it, with the same results! After I replaced the hose, its fine now. So I cut the hose in sections to found out where the hose was pinched, and its where the hose is crimped in a metal bracket that bolts to the axle. I have a picture of the part of the hose, I cannot see through tiny 3" section or stick a pin through it! I'm assuming the bracket rusted and pinched that section off.
Additional Notes:
Front driver side brake caliper was sticking on right after I bought the car at approximately 86000 miles! I found an article about there being updated hoses right after my car was manufactured. The updated hoses are on the front brakes. Of course I read this article after assuming it was the caliper cause I couldn't squeeze the caliper piston in. I replaced it, with the same results! After I replaced the hose, its fine now. So I cut the hose in sections to found out where the hose was pinched, and its where the hose is crimped in a metal bracket that bolts to the axle. I have a picture of the part of the hose, I cannot see through tiny 3" section or stick a pin through it! I'm assuming the bracket rusted and pinched that section off.
Mfg Campaign: 11538460
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Corrective Action:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Additional Notes:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Mfg Campaign: 11536634
Recall Date: Aug 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Corrective Action:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Additional Notes:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Mfg Campaign: 11536634
Recall Date: Aug 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Corrective Action:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Additional Notes:
Jeep caught on fire on the interstate. 17 year old boy had to pull over and escape vehicle. Vehicle left the side of the road even after being in park and brake. Vehicle continued unmanned on interstate into oncoming traffic engulfed in flames. It has not been confirmed by a dealer. Vehicle was inspected by State Farm. NO warnings given prior to incident.
Mfg Campaign: 11536634
Recall Date: Aug 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel overfill due to improper design of the filling tube. Caused fuel to spill onto vehicle, bumper and ground. Fire hazard high.
Corrective Action:
Fuel overfill due to improper design of the filling tube. Caused fuel to spill onto vehicle, bumper and ground. Fire hazard high.
Additional Notes:
Fuel overfill due to improper design of the filling tube. Caused fuel to spill onto vehicle, bumper and ground. Fire hazard high.
Mfg Campaign: 11536486
Recall Date: Aug 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Corrective Action:
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Additional Notes:
The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable to walk, and was transported to the hospital for medical treatment. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.
Mfg Campaign: 11533496
Recall Date: Jul 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Jeep Wrangler. The contact stated that on various occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11530603
Recall Date: Jul 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shortly, after returning home, I was cleaning out my jeep, including my glove box. There is no catch behind the glove box and things fall out the back of the glovebox to the floor particularly get stuck underneath the center dashboard console directly adjacent to the glove box. I had some face masks from Covid that fell out the back of the glove box, and landed underneath the hidden in area of the console between the steering column in the glove box. I reached behind the plastic cover to retrieve the masks and burned my hand on some very hot metal. It was so hot. If I would not have found the masks that fell in there, they would’ve surely started an interior fire in the jeep while I was driving or in my garage. This is very dangerous, my husband also burned himself when he checked on another day when I showed him. This is a serious fire hazard and they need to either completely close off that gap at the glove box or close it off directly below the dashboard where all the controls are for heating and cooling and radio.
Corrective Action:
Shortly, after returning home, I was cleaning out my jeep, including my glove box. There is no catch behind the glove box and things fall out the back of the glovebox to the floor particularly get stuck underneath the center dashboard console directly adjacent to the glove box. I had some face masks from Covid that fell out the back of the glove box, and landed underneath the hidden in area of the console between the steering column in the glove box. I reached behind the plastic cover to retrieve the masks and burned my hand on some very hot metal. It was so hot. If I would not have found the masks that fell in there, they would’ve surely started an interior fire in the jeep while I was driving or in my garage. This is very dangerous, my husband also burned himself when he checked on another day when I showed him. This is a serious fire hazard and they need to either completely close off that gap at the glove box or close it off directly below the dashboard where all the controls are for heating and cooling and radio.
Additional Notes:
Shortly, after returning home, I was cleaning out my jeep, including my glove box. There is no catch behind the glove box and things fall out the back of the glovebox to the floor particularly get stuck underneath the center dashboard console directly adjacent to the glove box. I had some face masks from Covid that fell out the back of the glove box, and landed underneath the hidden in area of the console between the steering column in the glove box. I reached behind the plastic cover to retrieve the masks and burned my hand on some very hot metal. It was so hot. If I would not have found the masks that fell in there, they would’ve surely started an interior fire in the jeep while I was driving or in my garage. This is very dangerous, my husband also burned himself when he checked on another day when I showed him. This is a serious fire hazard and they need to either completely close off that gap at the glove box or close it off directly below the dashboard where all the controls are for heating and cooling and radio.
Mfg Campaign: 11529688
Recall Date: Jun 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Jeep has been experiencing what is called the “death wobble”. When I get over 50mph, it starts to shake real bad feeling as though my tires are about to come off.
Corrective Action:
My Jeep has been experiencing what is called the “death wobble”. When I get over 50mph, it starts to shake real bad feeling as though my tires are about to come off.
Additional Notes:
My Jeep has been experiencing what is called the “death wobble”. When I get over 50mph, it starts to shake real bad feeling as though my tires are about to come off.
Mfg Campaign: 11525156
Recall Date: Jun 3, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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