Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Caravan and Jeep Wrangler vehicles. The brake switches on these vehicles may malfunction, keeping the brake lights illuminated and/or allowing the vehicle to be shifted out of the PARK position without the brake pedal being pushed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U09
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Wrangler vehicles manufactured November 1, 2016, to November 3, 2016. The affected vehicles may have a fuel tank that has a cracked or broken control valve, possibly resulting in a fuel leak in a rollover event, debris in the fuel tank and/or the potential of over fueling the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S90
Recall Date: Nov 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Consumer Complaints
375 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Corrective Action:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Additional Notes:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Mfg Campaign: 11299108
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Corrective Action:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Additional Notes:
THE VEHICLE'S TRACTION CONTROL LIGHT ALARMED AND AUTOMATICALLY APPLIED BRAKES HEAVILY RESULTING IN A NEAR MISS REAR END COLLISION. THE VEHICLE HINDERED THE GAS PEDAL AND I WAS FORCED TO A STOP ON THE MIDDLE OF A HEAVILY TRAVEL ROADWAY. THE VEHICLE IS STILL UNDER FACTORY WARRANTY. I CALLED CHRYSLER AND MADE AN APPOINTMENT. AFTER 4 DAYS, I WAS TOLD NOTHING IS WRONG WITH MY VEHICLE.
Mfg Campaign: 11299108
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY 2017 JEEP WRANGLER NEEDS A NEW CLOCKSPRING. BOTH MY 2008 AND 2012 JEEP WRANGLER HAD RECALLS ON THE CLOCKSPRING. WHY IS THERE NOT A RECALL ON THE 2017?
Corrective Action:
MY 2017 JEEP WRANGLER NEEDS A NEW CLOCKSPRING. BOTH MY 2008 AND 2012 JEEP WRANGLER HAD RECALLS ON THE CLOCKSPRING. WHY IS THERE NOT A RECALL ON THE 2017?
Additional Notes:
MY 2017 JEEP WRANGLER NEEDS A NEW CLOCKSPRING. BOTH MY 2008 AND 2012 JEEP WRANGLER HAD RECALLS ON THE CLOCKSPRING. WHY IS THERE NOT A RECALL ON THE 2017?
Mfg Campaign: 11298283
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
UPON INSPECTION OF LEAKING TIRE, IT WAS DISCOVERED THAT THE STEEL RE-ENFORCEMENT WAS PROTRUDING IN TWO (2) LOCATIONS, APPROXIMATELY 8-10" APART INSIDE TIRE AND OUTSIDE TIRE. TIRE WAS REPLACED WITH SPARE TIRE FOR NOW. GOOD YEAR WRANGLER SR-A 255/75 R17, MANUFACTURED 2017, ORIGINAL TIRE ON 2017 JEEP WRANGLER UNLIMITED, 13,200 MILES. VEHICLE WAS AT DODGE/JEEP DEALER FOR SERVICE ON 02 JAN 2019 WITH TIRE ROTATION - NO MENTIONING OF TIRE ISSUE FROM DEALER. TIRE CHANGED NEXT MORNING IN OUR DRIVE WAY.
Corrective Action:
UPON INSPECTION OF LEAKING TIRE, IT WAS DISCOVERED THAT THE STEEL RE-ENFORCEMENT WAS PROTRUDING IN TWO (2) LOCATIONS, APPROXIMATELY 8-10" APART INSIDE TIRE AND OUTSIDE TIRE. TIRE WAS REPLACED WITH SPARE TIRE FOR NOW. GOOD YEAR WRANGLER SR-A 255/75 R17, MANUFACTURED 2017, ORIGINAL TIRE ON 2017 JEEP WRANGLER UNLIMITED, 13,200 MILES. VEHICLE WAS AT DODGE/JEEP DEALER FOR SERVICE ON 02 JAN 2019 WITH TIRE ROTATION - NO MENTIONING OF TIRE ISSUE FROM DEALER. TIRE CHANGED NEXT MORNING IN OUR DRIVE WAY.
Additional Notes:
UPON INSPECTION OF LEAKING TIRE, IT WAS DISCOVERED THAT THE STEEL RE-ENFORCEMENT WAS PROTRUDING IN TWO (2) LOCATIONS, APPROXIMATELY 8-10" APART INSIDE TIRE AND OUTSIDE TIRE. TIRE WAS REPLACED WITH SPARE TIRE FOR NOW. GOOD YEAR WRANGLER SR-A 255/75 R17, MANUFACTURED 2017, ORIGINAL TIRE ON 2017 JEEP WRANGLER UNLIMITED, 13,200 MILES. VEHICLE WAS AT DODGE/JEEP DEALER FOR SERVICE ON 02 JAN 2019 WITH TIRE ROTATION - NO MENTIONING OF TIRE ISSUE FROM DEALER. TIRE CHANGED NEXT MORNING IN OUR DRIVE WAY.
Mfg Campaign: 11297136
Recall Date: Jan 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE JEEP STALLS WHEN I PUT IT IN REVERSE WHEN I FIRST TRY TO MOVE THE VEHICLE IN THE MORNING.
Corrective Action:
THE JEEP STALLS WHEN I PUT IT IN REVERSE WHEN I FIRST TRY TO MOVE THE VEHICLE IN THE MORNING.
Additional Notes:
THE JEEP STALLS WHEN I PUT IT IN REVERSE WHEN I FIRST TRY TO MOVE THE VEHICLE IN THE MORNING.
Mfg Campaign: 11292560
Recall Date: Jan 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Corrective Action:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Additional Notes:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Mfg Campaign: 11291001
Recall Date: Dec 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Corrective Action:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Additional Notes:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Mfg Campaign: 11291001
Recall Date: Dec 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Corrective Action:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Additional Notes:
GEARS POP OUT WHILE IN REVERSE AND GRIND WHEN IN REVERSE MY JEEP IS COVERED IN RUST AND SOUNDS LIKE IT'S ABOUT TO FALL APART THE DEALERSHIP ACTUALLY SOLD ME A BRAND NEW RUSTY JEEP THAT THEY REFUSED TO REPLACE EVEN CHRYSLER IS GIVING ME A HARD TIME. I HAD SEVERAL LEAKS AROUND THE DOORS WINDOW AND THE TOP AND STILL THEY REFUSE AS WELL AS ME AND MY GRANDSON HAVE CUT OUT HANDS ON SHARP EDGES ON ALL THE SEATS AND TWO OF THE REAR SEAT THE SEAT BELTS DON'T WORK
Mfg Campaign: 11291001
Recall Date: Dec 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HUGE AMOUNT OF OIL LEAKING FROM UNDER VEHICLE. OIL POOLED WHERE OIL FILTER HOUSING IS LOCATED AND RAN DOWN BACK OF ENGINE ONTO EXHAUST AND TRANSMISSION HOUSING. THIS IS A FIRE HAZARD TO HAVE HOT OIL LEAKING INTO HOT EXHAUST PIPES. THIS APPARENTLY IS A KNOWN ISSUE WITH JEEP WRANGLERS AS THE PART IS MADE OF PLASTIC AND CRACKS. THIS NEEDS TO BE RECALLED.
Corrective Action:
HUGE AMOUNT OF OIL LEAKING FROM UNDER VEHICLE. OIL POOLED WHERE OIL FILTER HOUSING IS LOCATED AND RAN DOWN BACK OF ENGINE ONTO EXHAUST AND TRANSMISSION HOUSING. THIS IS A FIRE HAZARD TO HAVE HOT OIL LEAKING INTO HOT EXHAUST PIPES. THIS APPARENTLY IS A KNOWN ISSUE WITH JEEP WRANGLERS AS THE PART IS MADE OF PLASTIC AND CRACKS. THIS NEEDS TO BE RECALLED.
Additional Notes:
HUGE AMOUNT OF OIL LEAKING FROM UNDER VEHICLE. OIL POOLED WHERE OIL FILTER HOUSING IS LOCATED AND RAN DOWN BACK OF ENGINE ONTO EXHAUST AND TRANSMISSION HOUSING. THIS IS A FIRE HAZARD TO HAVE HOT OIL LEAKING INTO HOT EXHAUST PIPES. THIS APPARENTLY IS A KNOWN ISSUE WITH JEEP WRANGLERS AS THE PART IS MADE OF PLASTIC AND CRACKS. THIS NEEDS TO BE RECALLED.
Mfg Campaign: 11282597
Recall Date: Nov 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Corrective Action:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Additional Notes:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Mfg Campaign: 11281906
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Corrective Action:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Additional Notes:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Mfg Campaign: 11281906
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Corrective Action:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Additional Notes:
ENGINE SURGING. TRIES TO STALL. LOSS OF POWER.
Mfg Campaign: 11281906
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Corrective Action:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Additional Notes:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Mfg Campaign: 11281085
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Corrective Action:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Additional Notes:
THE HORN JUST STOPS WORKING, IT BASICALLY WORKS WHENEVER IT WANTS TOO. THIS IS THE 3RD HORN I HAVE HAD INSTALLED
Mfg Campaign: 11281085
Recall Date: Nov 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
Corrective Action:
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
Additional Notes:
OUR SON WAS DRIVING ON 287 SOUTH IN NEW JERSEY AROUND ON 7-21-2019. IT WAS A HOT DAY. HE HAD BEEN DRIVING HOME FROM THE ADIRONDACK MOUNTAINS FOR ABOUT 3 HOURS AND 15 MINUTES. HIS SPEED WAS JUST UNDER 70 MPH IN THE MIDDLE LANE WHEN SUDDENLY THE CAR WOULDN'T MAINTAIN ITS SPEED. THE CAR SLOWED DOWN AND WOULD NOT ACCELERATE, EVEN THOUGH THE ENGINE MADE A SOUND LIKE IT WAS TRYING TO ACCELERATE. THE RED THROTTLE WARNING LIGHT APPEARED ON THE DASHBOARD. HE PULLED OVER SAFELY AND STOPPED AND TURNED THE CAR OFF. HE WAITED ABOUT 10 MINUTES TO START IT AGAIN... WHEN HE TURNED THE ENGINE BACK ON THE RED LIGHT WAS OFF AND HE DROVE HOME SLOWLY IN THE RIGHT LANE WITHOUT INCIDENT. THE NEXT DAY WE TOOK IT TO THE JEEP SERVICE DEPARTMENT. THEY TRIED THE VEHICLE SEVERAL TIMES AND COULD NOT IDENTIFY THE PROBLEM, AND WE TOOK IT HOME. WE ARE SCARED, HOWEVER, TO DRIVE IT ON THE HIGHWAY NOW!
Mfg Campaign: 11268292
Recall Date: Oct 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING AT 90KM/H SMOKE CAME FROM UNDER HOOD NEAR WINDSCREEN, ENGINE LIGHT CAME ON, ENGINE RAN ROUGH AND STALLED, PULLED OVER TO HARD SHOULDER, TRIED TO RESTART SEVERAL TIMES, WOULD START AFTER A WHILE BUT WOULD STALL. GOT OUT, WAS ABOUT TO OPEN HOOD WHEN THERE WAS AN EXPLOSION/ FIRE BALL FROM THE ENGINE COMPARTMENT (PRIMARILY UNDER VEHICLE AND FROM WHEEL WELLS. THE ENGINE COMPARTMENT CAUGHT FIRE, VEHICLE COMPLETELY BURNT OUT.
Corrective Action:
DRIVING AT 90KM/H SMOKE CAME FROM UNDER HOOD NEAR WINDSCREEN, ENGINE LIGHT CAME ON, ENGINE RAN ROUGH AND STALLED, PULLED OVER TO HARD SHOULDER, TRIED TO RESTART SEVERAL TIMES, WOULD START AFTER A WHILE BUT WOULD STALL. GOT OUT, WAS ABOUT TO OPEN HOOD WHEN THERE WAS AN EXPLOSION/ FIRE BALL FROM THE ENGINE COMPARTMENT (PRIMARILY UNDER VEHICLE AND FROM WHEEL WELLS. THE ENGINE COMPARTMENT CAUGHT FIRE, VEHICLE COMPLETELY BURNT OUT.
Additional Notes:
DRIVING AT 90KM/H SMOKE CAME FROM UNDER HOOD NEAR WINDSCREEN, ENGINE LIGHT CAME ON, ENGINE RAN ROUGH AND STALLED, PULLED OVER TO HARD SHOULDER, TRIED TO RESTART SEVERAL TIMES, WOULD START AFTER A WHILE BUT WOULD STALL. GOT OUT, WAS ABOUT TO OPEN HOOD WHEN THERE WAS AN EXPLOSION/ FIRE BALL FROM THE ENGINE COMPARTMENT (PRIMARILY UNDER VEHICLE AND FROM WHEEL WELLS. THE ENGINE COMPARTMENT CAUGHT FIRE, VEHICLE COMPLETELY BURNT OUT.
Mfg Campaign: 11267020
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE VEHICLE DID NOT START. THE CONTACT PULLED THE KEY OUT OF THE IGNITION SWITCH APPROXIMATELY 20 TIMES BEFORE THE VEHICLE FINALLY STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE BEGINNING OF AUGUST 2019. THE VEHICLE WAS TAKEN TWICE TO BAYSIDE CHRYSLER JEEP (212-19 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE IT WAS DETERMINED THAT THERE WAS LOW VOLTAGE BATTERY. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE VEHICLE DID NOT START. THE CONTACT PULLED THE KEY OUT OF THE IGNITION SWITCH APPROXIMATELY 20 TIMES BEFORE THE VEHICLE FINALLY STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE BEGINNING OF AUGUST 2019. THE VEHICLE WAS TAKEN TWICE TO BAYSIDE CHRYSLER JEEP (212-19 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE IT WAS DETERMINED THAT THERE WAS LOW VOLTAGE BATTERY. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP WRANGLER. WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH, THE VEHICLE DID NOT START. THE CONTACT PULLED THE KEY OUT OF THE IGNITION SWITCH APPROXIMATELY 20 TIMES BEFORE THE VEHICLE FINALLY STARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED SINCE THE BEGINNING OF AUGUST 2019. THE VEHICLE WAS TAKEN TWICE TO BAYSIDE CHRYSLER JEEP (212-19 NORTHERN BLVD, BAYSIDE, NY 11361) WHERE IT WAS DETERMINED THAT THERE WAS LOW VOLTAGE BATTERY. THE BATTERY WAS RECHARGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE CONTACT WAS INFORMED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11266119
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
7 EPISODES OF VIOLENT SHAKING OF THE STEERING WHEEL AND FRONT OF THE CAR WHEN DRIVING ON A HIGHWAY. SLOWING DOWN AND STOPPING THE CAR WERE THE ONLY SOLUTIONS TO RESOLVE IT. EPISODE #7 WAS SO STRONG THAT THE CAR SHIFTED FROM THE MIDDLE LINE TO THE RIGHT LANE. THE CAR WAS INSPECTED FOR THIS PROBLEM AT JEEP SERVICE IN GLENDALE,CA BUT NO PROBLEMS WITH THE CAR WERE FOUND.
Corrective Action:
7 EPISODES OF VIOLENT SHAKING OF THE STEERING WHEEL AND FRONT OF THE CAR WHEN DRIVING ON A HIGHWAY. SLOWING DOWN AND STOPPING THE CAR WERE THE ONLY SOLUTIONS TO RESOLVE IT. EPISODE #7 WAS SO STRONG THAT THE CAR SHIFTED FROM THE MIDDLE LINE TO THE RIGHT LANE. THE CAR WAS INSPECTED FOR THIS PROBLEM AT JEEP SERVICE IN GLENDALE,CA BUT NO PROBLEMS WITH THE CAR WERE FOUND.
Additional Notes:
7 EPISODES OF VIOLENT SHAKING OF THE STEERING WHEEL AND FRONT OF THE CAR WHEN DRIVING ON A HIGHWAY. SLOWING DOWN AND STOPPING THE CAR WERE THE ONLY SOLUTIONS TO RESOLVE IT. EPISODE #7 WAS SO STRONG THAT THE CAR SHIFTED FROM THE MIDDLE LINE TO THE RIGHT LANE. THE CAR WAS INSPECTED FOR THIS PROBLEM AT JEEP SERVICE IN GLENDALE,CA BUT NO PROBLEMS WITH THE CAR WERE FOUND.
Mfg Campaign: 11265712
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE OVERHEATS HAD TO TAKE IT TO DEALERSHIP UNDER WARRANTY, PROBLEM THEY SAID WAS INTERNAL ENGINE FAILURE, THEY WANT TO REPLACE WITH SAME ENGINE BUT ARE NOT OFFERING WARRANTY IF INCIDENT HAPPENS AGAIN ONLY THE ORIGINAL WARRANTY
Corrective Action:
ENGINE OVERHEATS HAD TO TAKE IT TO DEALERSHIP UNDER WARRANTY, PROBLEM THEY SAID WAS INTERNAL ENGINE FAILURE, THEY WANT TO REPLACE WITH SAME ENGINE BUT ARE NOT OFFERING WARRANTY IF INCIDENT HAPPENS AGAIN ONLY THE ORIGINAL WARRANTY
Additional Notes:
ENGINE OVERHEATS HAD TO TAKE IT TO DEALERSHIP UNDER WARRANTY, PROBLEM THEY SAID WAS INTERNAL ENGINE FAILURE, THEY WANT TO REPLACE WITH SAME ENGINE BUT ARE NOT OFFERING WARRANTY IF INCIDENT HAPPENS AGAIN ONLY THE ORIGINAL WARRANTY
Mfg Campaign: 11265777
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
Corrective Action:
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
Additional Notes:
VEHICLE DELAYS WHEN STARTING AT TIMES. NOT ALWAYS. TURN THE KEY AND WAIT ABOUT 2 SECONDS THEN IT WILL CRANK. RADIO GOES BLANK AT TIMES. AFTER POWERING VEHICLE OFF AND ON IT COMES BACK ON. BIGGEST CONCERN IS THE STEERING AND THE HOOD. HOOD HAS COME UP ENOUGH TWICE TO BREAK THE BLACK STRAPS THAT HOLD IT DOWN. AFTER THE 1ST TIME I REPLACED WITH JEEP SUPPLIED REPLACEMENT PARTS BUT IT STILL HAPPENED AGAIN. LOCAL DEALER WHERE I WENT TO GET PARTS CLAIMS IT'S A REGULAR PROBLEM AND JEEP OWNERS NEED TO JUST DEAL WITH IT. WHEN DRIVING ABOVE 55MPH FEELS LIKE THE JEEP IS GOING TO JUST COME APART. GETS VERY LOOSE AND I SLOW BACK TO UNDER 55. TOOK IT TO MY LOCAL DEALER, NOT WHERE I BOUGHT IT AND THEY CLAIM EVERYTHING LOOKS NORMAL. SOMETHING IS WRONG, I BROUGHT IT TO ANOTHER DEALER, A TOYOTA DEALER, THEY PLACED IT ON THE RACK AND CLAIM THERE IS TOO MUCH PLAY WITHIN THE STEERING. THEY DID NOT MAKE ANY CORRECTIONS AS THE RECOMMEND JEEP FIX IT UNDER WARRANTY. WENT BACK TO JEEP DEALER AND THEY INSPECTED AND CLAIM ALL IS FINE. TRUTH IS IT IS NOT FINE, IT IS A MAJOR SAFETY CONCERN. I HAVE DRIVEN MANY JEEPS AND NONE DROVE LIKE THIS ONE. I REACHED OUT TO A JEEP FORUM AND IT TURNS OUT THIS IS A MAJOR PROBLEM A LOT OF PEOPLE MENTIONED BUT HAVE NOT BEEN ABLE TO GET JEEP TO CORRECT. MOST PEOPLE CLAIM THEY HAD TO PAY FOR OUT OF POCKET TO GET A BETTER SWAY BAR. MOST SAY THEY STILL HAVE FACTORY WHEELS AND SUSPENSION, NO ADDED LIFTS.
Mfg Campaign: 11257542
Recall Date: Sep 23, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025