Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 27B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V01
Recall Date: Jan 15, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S40
Recall Date: May 11, 2016
Consumer Complaints
557 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS
Corrective Action:
THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS
Additional Notes:
THE CAR WILL BEGIN TO ACCELERATE ON ITS OWN WHILE DRIVING AND THE ONLY WAY TO STOP ACCELERATION IS BY BRAKING. IT HAS BEEN IN THE SHOP SEVERAL TIMES. WE ARE TOLD THEY REPLACED THE THROTTLE BODY AND IT STOPPED FOR A FEW MONTHS BUT IS NOW DOING THIS AGAIN. ALSO THE VEHICLE WILL DOWN SHIFT TO FIRST GEAR AT RANDOM TIMES...UPDATED 06/06/17 *BF UPDATED 10/19/2017*JS
Mfg Campaign: 10957130
Recall Date: Feb 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.
Corrective Action:
ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.
Additional Notes:
ENGINE TICKING ON LEFT SIDE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 3.6 PENSTAR ENGINE. I'VE TAKEN IT TO TWO DIFFERENT JEEP DEALERSHIPS AND BOTH OF THEM SAID PRETTY MUCH THAT THIS IS SOMETHING I'LL JUST HAVE TO DEAL WITH. THAT IS TOTALLY UNACCEPTABLE. THIS WAS OVER A 30 THOUSAND DOLLAR INVESTMENT. THIS JEEP DIDN'T HAVE THIS PROBLEM WHEN I PURCHASED IT OTHERWISE I WOULDN'THAVE BOUGHT IT. LOOKING TO THE NHTSA FOR A SOLUTION.
Mfg Campaign: 10950125
Recall Date: Feb 7, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!
Corrective Action:
GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!
Additional Notes:
GEAR SHIFTER "SLIPPED" TO THE LEFT. I WAS ONLY ABLE TO USE 1ST AND 3RD GEARS! WHEN USING 1ST GEAR, THE GEAR SHIFTER WAS AGAINST MY RIGHT KNEE!! I WAS NOT ABLE TO "FIND" 2ND GEAR! I TOOK MY JEEP TO THE DEALERSHIP FOR REPAIRS AS IT IS NOT SAFE TO DRIVE! "INVESTIGATING" ONLINE, SPECIFICALLY WRANGLER FORUMS, THERE ARE OTHER DRIVERS WHO HAVE HAD THIS PROBLEM. IT SEEMS THERE IS A FAULTY BUSHING THAT BREAKS!
Mfg Campaign: 10949149
Recall Date: Feb 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?
Corrective Action:
MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?
Additional Notes:
MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR 2 DAYS AND WON'T BE ATTENDED TO FOR ANOTHER 3 DAYS ACCORDING TO SERVICE MAN. I JUST PURCHASED THIS VEHICLE AND NEED ANSWERS ASAP ON WHATS GOING ON? AND WHEN I WILL GET MY VEHICLE BACK?
Mfg Campaign: 10944564
Recall Date: Jan 12, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 10939731
Recall Date: Jan 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR
Corrective Action:
HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR
Additional Notes:
HEAD LIGHTS EXTREMELY POOR LIGHTING AND VISIBILITY. CAN LEAVE HIGH BEAMS ON AND NO ONE FLASHES ME TO CHANGE TO LOW BEAMS. I FIND IT VERY DANGEROUS TO DRIVE AT NIGHT. WE LIVE IN THE MOUNTAINS WHICH IS WHY WE PURCHASED THE JEEP IN THE FIRST PLACE. WE HAVE HAD THEM CHECKED AT DEALERSHIP AND THEY SAY NOTHING IS WRONG. I FEEL THAT JEEP NEEDS TO RECALL HEADLIGHTS AND REPLACE WITH A BETTER LIGHT. THANK YOU FOR YOUR TIME. *TR
Mfg Campaign: 10936847
Recall Date: Dec 22, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Corrective Action:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Additional Notes:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Mfg Campaign: 10935138
Recall Date: Dec 13, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Corrective Action:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Additional Notes:
TOOK OUR JEEP IN TO AUTONATION CHRYSLER JEEP ARAPAHOE IN CENTENNIAL, CO AND THEY SAID THEY COULDN'T PERFORM THE RECALL WORK WITHOUT REMOVING THE WENCH ON THE FRONT OF OUR JEEP. THEY SAID WE WOULD HAVE TO PAY 5 HOURS OF TECH TIME TO REMOVE AND RE-INSTALL THE WENCH IN ORDER FOR THEM TO PERFORM THE RECALL WORK. DIDN'T TELL US WHEN WE BROUGHT IT IN, 9 HOURS LATER WHEN I CALLED TO CHECK ON IT THEY SAID THIS. THE RECALL LETTER STATES THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE WERE TO FILE A COMPLAINT. *TR
Mfg Campaign: 10935138
Recall Date: Dec 13, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Corrective Action:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Additional Notes:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Mfg Campaign: 10934914
Recall Date: Dec 12, 2016
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Corrective Action:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Additional Notes:
OUR JEEP HAS A RECALL FOR A SENSOR WIRE IN THE FRONT AREA OF THE VEHICLE. I DROPPED THE JEEP AT THE DEALERSHIP (MALL OF GEORGIA CHRYSLER JEEP IN BUFORD GA) AND RECEIVED A SHUTTLE RIDE HOME. I WAS CALLED A FEW HOURS LATER BY MY ADVISOR [XXX] AND TOLD THAT I NEEDED TO REMOVE THE WINCH, WINCH PLATE, LIGHT BAR, AND LIGHTS ON THE FRONT BUMPER. THE TECH NEEDS TO REMOVE GRILL AND CANNOT WITH THIS EQUIPMENT IN THE WAY. THEY OFFERED TO REMOVE ALL THE EQUIPMENT FOR ME FOR $250. I TOLD THE ADVISOR ([XXX]) THAT THE LETTER RECEIVED IN THE MAIL IS ADAMANT THAT THIS IS TO BE DONE AT NO COST TO THE OWNER. HE TOLD ME THAT IT DID NOT INCLUDE CUSTOM EQUIPMENT. I CALLED FCA, AS MY LETTER EXPLAINED I SHOULD DO IF THE DEALER WAS NOT RESOLVING MY ISSUE. I EXPLAINED THE SITUATION AS I HAVE ABOVE. THE FCA AGENT (I DO NOT HAVE HER NAME, BUT GAVE THEM MY INFO) FIRST INDICATED TO ME THAT THERE SHOULD NOT BE ANY CHARGES FOR RECALL REPAIRS, SO SHE CALLED THE DEALER, TALKED TO [XXX], AND CAME BACK TO MY LINE TELLING ME EXACTLY WHAT [XXX] HAD TOLD ME THAT A CHARGE WOULD BE EXPECTED TO REMOVE THE CUSTOM EQUIPMENT SO THEY CAN REPAIR THIS VEHICLE. SHOULD THERE EVER BE A REASON FOR CHARGING A CUSTOMER FOR A RECALL REPAIR, IN A SAFETY RECALL SITUATION SUCH AS THIS? *TR
Mfg Campaign: 10934914
Recall Date: Dec 12, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17.*JB
Mfg Campaign: 10929690
Recall Date: Dec 2, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.
Mfg Campaign: 10928871
Recall Date: Nov 30, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 10928584
Recall Date: Nov 29, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FREEDOM TOP LEAKS WHEN IT RAINS WHICH CAUSES WATER TO LEAK INTO THE RADIO, DASHBOARD AND ON TO THE FLOOR. I'VE HAD IT SERVICED ONCE AND IT CONTINUES TO HAPPEN.
Corrective Action:
THE FREEDOM TOP LEAKS WHEN IT RAINS WHICH CAUSES WATER TO LEAK INTO THE RADIO, DASHBOARD AND ON TO THE FLOOR. I'VE HAD IT SERVICED ONCE AND IT CONTINUES TO HAPPEN.
Additional Notes:
THE FREEDOM TOP LEAKS WHEN IT RAINS WHICH CAUSES WATER TO LEAK INTO THE RADIO, DASHBOARD AND ON TO THE FLOOR. I'VE HAD IT SERVICED ONCE AND IT CONTINUES TO HAPPEN.
Mfg Campaign: 10917290
Recall Date: Oct 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR PANEL WAS EXTREMELY SHARP AND CONTINUOUSLY INJURED THE REAR SEAT PASSENGER UPON EXITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112. UPDATED 01/05/2017*CT
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR PANEL WAS EXTREMELY SHARP AND CONTINUOUSLY INJURED THE REAR SEAT PASSENGER UPON EXITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112. UPDATED 01/05/2017*CT
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR PANEL WAS EXTREMELY SHARP AND CONTINUOUSLY INJURED THE REAR SEAT PASSENGER UPON EXITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112. UPDATED 01/05/2017*CT
Mfg Campaign: 10913661
Recall Date: Oct 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MANUAL TRANSMISSION GEAR SHIFT LEVER GETS REALLY SLOPPY GEAR SHIFT ALMOST HITS FLOOR AND ROTATES
Corrective Action:
MANUAL TRANSMISSION GEAR SHIFT LEVER GETS REALLY SLOPPY GEAR SHIFT ALMOST HITS FLOOR AND ROTATES
Additional Notes:
MANUAL TRANSMISSION GEAR SHIFT LEVER GETS REALLY SLOPPY GEAR SHIFT ALMOST HITS FLOOR AND ROTATES
Mfg Campaign: 10903550
Recall Date: Sep 4, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
BROKEN SHIFTER. WAS OUT IN THE COUNTRY AND AFTER LUNCH I WAS ABOUT TO START DRIVING BACK HOME AND FELT THE SHIFTER KINDA LOOSE. AS I PULLED INTO THE HIGHWAY I NOTICED I WASN'T ABLE TO SHIFT 5TH OR 6TH GEAR AND THEN NOTICED THE SHIFTER WAS ABLE TO ROTATE... CRAZY. IT WAS VERY DIFFICULT TO SELECT A GEAR, GOOD THING IS THAT I WAS ALREADY ON THE HIGHWAY AND NO NEED TO DOWNSHIFT ALTHOUGH HAD TO DRIVE ONLY IN 5TH GEAR AS IT WAS IMPOSSIBLE TO SELECT 6TH GEAR. I AM CLOSE TO THE HIGHWAY SO AS SOON AS I PULLED OFF THE HIGHWAY, I DROVE HOME; IT WAS A BIT SCARY; I THOUGHT I HAD BROKEN SOMETHING. AS SOON AS I GOT HOME AND PARKED MY JEEP I CONTACTED A COUPLE OF FRIENDS AND TOLD ME TO EITHER TAKE IT TO THE DEALER THE NEXT DAY OR CALL ROADSIDE ASSISTANCE AS MAYBE A TOW TRUCK WOULD BE NEEDED. NEXT DAY IN THE MORNING, DECIDED TO GIVE IT A TRY AND DROVE IT, VERY CAREFULLY, TO THE DEALER (IS LIKE 3 MILES AWAY FROM MY PLACE). ONCE THERE, THE TECHNICIAN TOLD ME SHE HADN'T SEEN OR KNOWN OF A SIMILAR ISSUE AND THAT YES, THE SHIFTER WAS EITHER LOOSE OR BROKEN. FIXED UNDER WARRANTY IN 4 DAYS, NO EXPLANATION. I TOLD HER WHEN I PICKED IT UP THAT TO ME IT WAS A SAFETY ISSUE AND I HAD DROVE IT WITHOUT KNOWING THE FULL EXTENT OF THE ISSUE.
Corrective Action:
BROKEN SHIFTER. WAS OUT IN THE COUNTRY AND AFTER LUNCH I WAS ABOUT TO START DRIVING BACK HOME AND FELT THE SHIFTER KINDA LOOSE. AS I PULLED INTO THE HIGHWAY I NOTICED I WASN'T ABLE TO SHIFT 5TH OR 6TH GEAR AND THEN NOTICED THE SHIFTER WAS ABLE TO ROTATE... CRAZY. IT WAS VERY DIFFICULT TO SELECT A GEAR, GOOD THING IS THAT I WAS ALREADY ON THE HIGHWAY AND NO NEED TO DOWNSHIFT ALTHOUGH HAD TO DRIVE ONLY IN 5TH GEAR AS IT WAS IMPOSSIBLE TO SELECT 6TH GEAR. I AM CLOSE TO THE HIGHWAY SO AS SOON AS I PULLED OFF THE HIGHWAY, I DROVE HOME; IT WAS A BIT SCARY; I THOUGHT I HAD BROKEN SOMETHING. AS SOON AS I GOT HOME AND PARKED MY JEEP I CONTACTED A COUPLE OF FRIENDS AND TOLD ME TO EITHER TAKE IT TO THE DEALER THE NEXT DAY OR CALL ROADSIDE ASSISTANCE AS MAYBE A TOW TRUCK WOULD BE NEEDED. NEXT DAY IN THE MORNING, DECIDED TO GIVE IT A TRY AND DROVE IT, VERY CAREFULLY, TO THE DEALER (IS LIKE 3 MILES AWAY FROM MY PLACE). ONCE THERE, THE TECHNICIAN TOLD ME SHE HADN'T SEEN OR KNOWN OF A SIMILAR ISSUE AND THAT YES, THE SHIFTER WAS EITHER LOOSE OR BROKEN. FIXED UNDER WARRANTY IN 4 DAYS, NO EXPLANATION. I TOLD HER WHEN I PICKED IT UP THAT TO ME IT WAS A SAFETY ISSUE AND I HAD DROVE IT WITHOUT KNOWING THE FULL EXTENT OF THE ISSUE.
Additional Notes:
BROKEN SHIFTER. WAS OUT IN THE COUNTRY AND AFTER LUNCH I WAS ABOUT TO START DRIVING BACK HOME AND FELT THE SHIFTER KINDA LOOSE. AS I PULLED INTO THE HIGHWAY I NOTICED I WASN'T ABLE TO SHIFT 5TH OR 6TH GEAR AND THEN NOTICED THE SHIFTER WAS ABLE TO ROTATE... CRAZY. IT WAS VERY DIFFICULT TO SELECT A GEAR, GOOD THING IS THAT I WAS ALREADY ON THE HIGHWAY AND NO NEED TO DOWNSHIFT ALTHOUGH HAD TO DRIVE ONLY IN 5TH GEAR AS IT WAS IMPOSSIBLE TO SELECT 6TH GEAR. I AM CLOSE TO THE HIGHWAY SO AS SOON AS I PULLED OFF THE HIGHWAY, I DROVE HOME; IT WAS A BIT SCARY; I THOUGHT I HAD BROKEN SOMETHING. AS SOON AS I GOT HOME AND PARKED MY JEEP I CONTACTED A COUPLE OF FRIENDS AND TOLD ME TO EITHER TAKE IT TO THE DEALER THE NEXT DAY OR CALL ROADSIDE ASSISTANCE AS MAYBE A TOW TRUCK WOULD BE NEEDED. NEXT DAY IN THE MORNING, DECIDED TO GIVE IT A TRY AND DROVE IT, VERY CAREFULLY, TO THE DEALER (IS LIKE 3 MILES AWAY FROM MY PLACE). ONCE THERE, THE TECHNICIAN TOLD ME SHE HADN'T SEEN OR KNOWN OF A SIMILAR ISSUE AND THAT YES, THE SHIFTER WAS EITHER LOOSE OR BROKEN. FIXED UNDER WARRANTY IN 4 DAYS, NO EXPLANATION. I TOLD HER WHEN I PICKED IT UP THAT TO ME IT WAS A SAFETY ISSUE AND I HAD DROVE IT WITHOUT KNOWING THE FULL EXTENT OF THE ISSUE.
Mfg Campaign: 10903193
Recall Date: Sep 2, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE SHIFTER ON MY MANUAL 2016 JEEP WRANGLER BROKE TODAY WHILE I WAS GETTING ON THE HIGHWAY. IT ALMOST CAUSED A BAD ACCIDENT. THERE ARE 4,000 MILES ON THE CAR. IT FELT LIKE IT BECAME DISENGAGED AND WAS TURNING SIDEWAYS AND MAKING CRACKLING SOUNDS, LIKE BROKEN BONES. IT BECAME DIFFICULT TO PUT INTO GEAR OR TO KNOW WHICH GEAR THE CAR WAS IN. I MANAGED TO PULL OVER AND AM WAITING FOR ROADSIDE ASSISTANCE. A QUICK GLANCE THROUGH A JEEP FORUM AND I FOUND MANY OTHERS WITH THE SAME EXACT DESCRIPTION. ALL 2016 JEEP WRANGLERS. THEY MENTION HAVING TO REPLACE A FAULTY PART (52060064AG). ISSUES ARE STARTING TO BECOME WELL DOCUMENTED HERE: HTTP://WWW.WRANGLERFORUM.COM/SHOWTHREAD.PHP?P=27212978
Corrective Action:
THE SHIFTER ON MY MANUAL 2016 JEEP WRANGLER BROKE TODAY WHILE I WAS GETTING ON THE HIGHWAY. IT ALMOST CAUSED A BAD ACCIDENT. THERE ARE 4,000 MILES ON THE CAR. IT FELT LIKE IT BECAME DISENGAGED AND WAS TURNING SIDEWAYS AND MAKING CRACKLING SOUNDS, LIKE BROKEN BONES. IT BECAME DIFFICULT TO PUT INTO GEAR OR TO KNOW WHICH GEAR THE CAR WAS IN. I MANAGED TO PULL OVER AND AM WAITING FOR ROADSIDE ASSISTANCE. A QUICK GLANCE THROUGH A JEEP FORUM AND I FOUND MANY OTHERS WITH THE SAME EXACT DESCRIPTION. ALL 2016 JEEP WRANGLERS. THEY MENTION HAVING TO REPLACE A FAULTY PART (52060064AG). ISSUES ARE STARTING TO BECOME WELL DOCUMENTED HERE: HTTP://WWW.WRANGLERFORUM.COM/SHOWTHREAD.PHP?P=27212978
Additional Notes:
THE SHIFTER ON MY MANUAL 2016 JEEP WRANGLER BROKE TODAY WHILE I WAS GETTING ON THE HIGHWAY. IT ALMOST CAUSED A BAD ACCIDENT. THERE ARE 4,000 MILES ON THE CAR. IT FELT LIKE IT BECAME DISENGAGED AND WAS TURNING SIDEWAYS AND MAKING CRACKLING SOUNDS, LIKE BROKEN BONES. IT BECAME DIFFICULT TO PUT INTO GEAR OR TO KNOW WHICH GEAR THE CAR WAS IN. I MANAGED TO PULL OVER AND AM WAITING FOR ROADSIDE ASSISTANCE. A QUICK GLANCE THROUGH A JEEP FORUM AND I FOUND MANY OTHERS WITH THE SAME EXACT DESCRIPTION. ALL 2016 JEEP WRANGLERS. THEY MENTION HAVING TO REPLACE A FAULTY PART (52060064AG). ISSUES ARE STARTING TO BECOME WELL DOCUMENTED HERE: HTTP://WWW.WRANGLERFORUM.COM/SHOWTHREAD.PHP?P=27212978
Mfg Campaign: 10903154
Recall Date: Sep 1, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MANUAL TRANSMISSION WILL NOT STAY IN REVERSE AND POPS OUT OF GEAR. WHEN BACKING UP YOUR HAVE TO HOLD IT IN WHICH TAKES ALOT OF FORCE BUT STILL POPS OUT 95% OF THE TIME. BEEN THIS WAY SINCE WE BOUGHT IT. ONLY 3500 MILES ON THE VEHICLE.
Corrective Action:
MANUAL TRANSMISSION WILL NOT STAY IN REVERSE AND POPS OUT OF GEAR. WHEN BACKING UP YOUR HAVE TO HOLD IT IN WHICH TAKES ALOT OF FORCE BUT STILL POPS OUT 95% OF THE TIME. BEEN THIS WAY SINCE WE BOUGHT IT. ONLY 3500 MILES ON THE VEHICLE.
Additional Notes:
MANUAL TRANSMISSION WILL NOT STAY IN REVERSE AND POPS OUT OF GEAR. WHEN BACKING UP YOUR HAVE TO HOLD IT IN WHICH TAKES ALOT OF FORCE BUT STILL POPS OUT 95% OF THE TIME. BEEN THIS WAY SINCE WE BOUGHT IT. ONLY 3500 MILES ON THE VEHICLE.
Mfg Campaign: 10898450
Recall Date: Aug 25, 2016
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
HARD TOP LEAKS AROUND THE FREEDOM PANELS EVERYTIME IT RAINS CAUSING THE SEATS, FLOOR AND DASHBOARD TO GET WET.
Corrective Action:
HARD TOP LEAKS AROUND THE FREEDOM PANELS EVERYTIME IT RAINS CAUSING THE SEATS, FLOOR AND DASHBOARD TO GET WET.
Additional Notes:
HARD TOP LEAKS AROUND THE FREEDOM PANELS EVERYTIME IT RAINS CAUSING THE SEATS, FLOOR AND DASHBOARD TO GET WET.
Mfg Campaign: 10898457
Recall Date: Aug 25, 2016
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