Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain right hand drive 2016 Jeep Wrangler vehicles. Debris contamination may cause the clockspring to fail, preventing the driver's air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 27B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VA6
Recall Date: Sep 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V01
Recall Date: Jan 15, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016-2017 Jeep Wrangler vehicles manufactured June 16, 2015, to August 14, 2016. In certain crash conditions, the front impact sensor wiring may be pulled until it detaches before a signal can be received by the Occupant Restraint Controller (ORC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S76
Recall Date: Oct 13, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S40
Recall Date: May 11, 2016
Consumer Complaints
557 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAMARA RECALL. I WAS HIT BY A DRUNK DRIVER AT HIGHWAY SPEED HERE IN TEXAS ON 12/7/2018. AIR BAGS DIDN'T DEPLOY IN MY 2016 JEEP JKU. ALL AIR BAGS DEPLOYED IN THE DRUNK DRIVERS VEHICLE. SHE WALKED AWAY AND I WAS TAKEN TO THE HOSPITAL. IF MY AIRBAGS HAD DEPLOYED FROM SUCH A HARD IMPACT I MIGHT HAVE WALKED AWAY LIKE THE DRUNK DRIVER. SO MUCH FOR HAVING AIRBAGS IF THEY DON'T WORK. BOTH VEHICLES HAD TO BE TOWED AWAY FROM THE SCENE DUE TO EXTENT OF DAMAGES. *DT*JB
Corrective Action:
TAMARA RECALL. I WAS HIT BY A DRUNK DRIVER AT HIGHWAY SPEED HERE IN TEXAS ON 12/7/2018. AIR BAGS DIDN'T DEPLOY IN MY 2016 JEEP JKU. ALL AIR BAGS DEPLOYED IN THE DRUNK DRIVERS VEHICLE. SHE WALKED AWAY AND I WAS TAKEN TO THE HOSPITAL. IF MY AIRBAGS HAD DEPLOYED FROM SUCH A HARD IMPACT I MIGHT HAVE WALKED AWAY LIKE THE DRUNK DRIVER. SO MUCH FOR HAVING AIRBAGS IF THEY DON'T WORK. BOTH VEHICLES HAD TO BE TOWED AWAY FROM THE SCENE DUE TO EXTENT OF DAMAGES. *DT*JB
Additional Notes:
TAMARA RECALL. I WAS HIT BY A DRUNK DRIVER AT HIGHWAY SPEED HERE IN TEXAS ON 12/7/2018. AIR BAGS DIDN'T DEPLOY IN MY 2016 JEEP JKU. ALL AIR BAGS DEPLOYED IN THE DRUNK DRIVERS VEHICLE. SHE WALKED AWAY AND I WAS TAKEN TO THE HOSPITAL. IF MY AIRBAGS HAD DEPLOYED FROM SUCH A HARD IMPACT I MIGHT HAVE WALKED AWAY LIKE THE DRUNK DRIVER. SO MUCH FOR HAVING AIRBAGS IF THEY DON'T WORK. BOTH VEHICLES HAD TO BE TOWED AWAY FROM THE SCENE DUE TO EXTENT OF DAMAGES. *DT*JB
Mfg Campaign: 11161506
Recall Date: Dec 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE BACK SEAT WHEN IN THE UP POSITION FLOPS BACK AND FORTH WITH NO WAY TO LOCK IN IT IN. WHEN THE VEHICLE IS STOPPED FROM HIGH SPEEDS THE BACK SEAT SPRINGS FORWARD HITTING BOTH FRONT SEATS VERY HARD WHICH RESULTS IN THE DRIVER AND THE PASSENGERS BEING PUSHED HARD INTO THE DASHBOARD. THE SEAT ALSO WILL UNFOLD IN THE BACK OF THE VEHICLE CRUSHING ANYTHING IN THE BACK INCLUDING MY DOG WHO WAS INJURED WHILE RIDING IN THE BACK.
Corrective Action:
THE BACK SEAT WHEN IN THE UP POSITION FLOPS BACK AND FORTH WITH NO WAY TO LOCK IN IT IN. WHEN THE VEHICLE IS STOPPED FROM HIGH SPEEDS THE BACK SEAT SPRINGS FORWARD HITTING BOTH FRONT SEATS VERY HARD WHICH RESULTS IN THE DRIVER AND THE PASSENGERS BEING PUSHED HARD INTO THE DASHBOARD. THE SEAT ALSO WILL UNFOLD IN THE BACK OF THE VEHICLE CRUSHING ANYTHING IN THE BACK INCLUDING MY DOG WHO WAS INJURED WHILE RIDING IN THE BACK.
Additional Notes:
THE BACK SEAT WHEN IN THE UP POSITION FLOPS BACK AND FORTH WITH NO WAY TO LOCK IN IT IN. WHEN THE VEHICLE IS STOPPED FROM HIGH SPEEDS THE BACK SEAT SPRINGS FORWARD HITTING BOTH FRONT SEATS VERY HARD WHICH RESULTS IN THE DRIVER AND THE PASSENGERS BEING PUSHED HARD INTO THE DASHBOARD. THE SEAT ALSO WILL UNFOLD IN THE BACK OF THE VEHICLE CRUSHING ANYTHING IN THE BACK INCLUDING MY DOG WHO WAS INJURED WHILE RIDING IN THE BACK.
Mfg Campaign: 11156733
Recall Date: Dec 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Corrective Action:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Additional Notes:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Mfg Campaign: 11151739
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Corrective Action:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Additional Notes:
LEAKING TO THE DRIVER SIDE FLOOR PANEL. THE LEAK IS SO BAD I'M WORRIED ABOUT ELECTRICAL ISSUES. IT WAS A LEGIT PUDDLE OF WATER. I'M ALSO WORRIED ABOUT ABOUT BEING ELECTROCUTED,
Mfg Campaign: 11151739
Recall Date: Nov 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Mfg Campaign: 11145343
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH ON A STEEP INCLINE, THE CONTACT DOWNSHIFTED THE MANUAL TRANSMISSION AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO FORCIBLY STOP THE VEHICLE AND THE RPMS INCREASED TO THE MAXIMUM. THE CONTACT RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE VEHICLE WAS TAKEN TO SALMON RIVER MOTORS (1065 SOUTH CHILLIS STREET, SALMON, IDAHO 83467, (208) 756-4211) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT WAS REFERRED TO THE MANUFACTURER, BUT THEY WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT*JB
Mfg Campaign: 11145343
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
DEALER REFUSES TO MAKE RECALL REPAIRS FREE OF CHARGE, WANT US TO PAY HUNDREDS OF DOLLARS TO REMOVE AND REINSTALL WENCH. TRIED LAST SUMMER AS WELL SAME RESULT.
Corrective Action:
DEALER REFUSES TO MAKE RECALL REPAIRS FREE OF CHARGE, WANT US TO PAY HUNDREDS OF DOLLARS TO REMOVE AND REINSTALL WENCH. TRIED LAST SUMMER AS WELL SAME RESULT.
Additional Notes:
DEALER REFUSES TO MAKE RECALL REPAIRS FREE OF CHARGE, WANT US TO PAY HUNDREDS OF DOLLARS TO REMOVE AND REINSTALL WENCH. TRIED LAST SUMMER AS WELL SAME RESULT.
Mfg Campaign: 11144688
Recall Date: Nov 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE DRIVER WAS AT A COMPLETE STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS ENGAGED. AS A RESULT, THE VEHICLE REAR ENDED A DUMP TRUCK. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER'S ENGINEER PERFORMED A DIAGNOSTIC AT AN UNKNOWN DEALER AND WAS UNABLE TO LOCATE A FAILURE CODE; HOWEVER, THERE WAS AN ABNORMAL READING IN THE RADIO FREQUENCY. THE ENGINEER CONCLUDED THAT THE ACCELERATION FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,209.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE DRIVER WAS AT A COMPLETE STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS ENGAGED. AS A RESULT, THE VEHICLE REAR ENDED A DUMP TRUCK. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER'S ENGINEER PERFORMED A DIAGNOSTIC AT AN UNKNOWN DEALER AND WAS UNABLE TO LOCATE A FAILURE CODE; HOWEVER, THERE WAS AN ABNORMAL READING IN THE RADIO FREQUENCY. THE ENGINEER CONCLUDED THAT THE ACCELERATION FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,209.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE DRIVER WAS AT A COMPLETE STOP AT A RED LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS ENGAGED. AS A RESULT, THE VEHICLE REAR ENDED A DUMP TRUCK. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER'S ENGINEER PERFORMED A DIAGNOSTIC AT AN UNKNOWN DEALER AND WAS UNABLE TO LOCATE A FAILURE CODE; HOWEVER, THERE WAS AN ABNORMAL READING IN THE RADIO FREQUENCY. THE ENGINEER CONCLUDED THAT THE ACCELERATION FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,209.
Mfg Campaign: 11141901
Recall Date: Oct 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Corrective Action:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Additional Notes:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Mfg Campaign: 11139215
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Corrective Action:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Additional Notes:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Mfg Campaign: 11139215
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Corrective Action:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Additional Notes:
JEEP DEATH WOBBLE - WHILST TAKING MY SON TO SCHOOL I WAS TRAVELING AT APPROXIMATELY 45 MPH, I STUCK A SMALL POTHOLE WITH MY RIGHT FRONT TIRE. THE VEHICLE FRONT END BEGAN TO SHAKE VIOLENTLY AS THE STEERING WHEEL OSCILLATED ABOUT 6 INCHES BACK AND FORTH. IT WAS VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE AND NEARLY COLLIDED WITH CENTER MEDIAN AND VEHICLES TO MY RIGHT. SLOWING DOWN TO ABOUT 5 MPH CAUSED THE WOBBLE TO SUBSIDE. THIS WAS AN EXTREMELY SCARY EVENT AND COULD HAVE CAUSED INJURY/DEATH OF BOTH OF US HAD I LOST CONTROL. A DASHCAM VIDEO OF THE INCIDENT CAN BE PROVIDED IF NEEDED.
Mfg Campaign: 11139215
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR
Corrective Action:
INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR
Additional Notes:
INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR
Mfg Campaign: 11132330
Recall Date: Sep 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY ACCELERATOR WAS STUCK IN ACCELERATION MODE ONCE WHEN PASSING A CAR AND TODAY WHEN ACCELERATING TO MERGE ONTO THE FREEWAY AND MY CRUISE WAS NOT IN NOR WAS MY FOOT ON THE ACCELERATOR.
Corrective Action:
MY ACCELERATOR WAS STUCK IN ACCELERATION MODE ONCE WHEN PASSING A CAR AND TODAY WHEN ACCELERATING TO MERGE ONTO THE FREEWAY AND MY CRUISE WAS NOT IN NOR WAS MY FOOT ON THE ACCELERATOR.
Additional Notes:
MY ACCELERATOR WAS STUCK IN ACCELERATION MODE ONCE WHEN PASSING A CAR AND TODAY WHEN ACCELERATING TO MERGE ONTO THE FREEWAY AND MY CRUISE WAS NOT IN NOR WAS MY FOOT ON THE ACCELERATOR.
Mfg Campaign: 11130500
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS THAT DO NOT FUNCTION IS , ON MY MIND, A SAFETY ISSUE. CHRYSLER REFUSES TO LOOK INTO THE MATTER OR HELP IN ANYWAY BECAUSE OF THE MILEAGE ON THE VEHICLE. I HOPE NO ONE IS SERIOUSLY INJURED OR DIES BECAUSE THE DOOR WILL NOT OPEN ON ONE OF THESE CARS.
Corrective Action:
I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS THAT DO NOT FUNCTION IS , ON MY MIND, A SAFETY ISSUE. CHRYSLER REFUSES TO LOOK INTO THE MATTER OR HELP IN ANYWAY BECAUSE OF THE MILEAGE ON THE VEHICLE. I HOPE NO ONE IS SERIOUSLY INJURED OR DIES BECAUSE THE DOOR WILL NOT OPEN ON ONE OF THESE CARS.
Additional Notes:
I DRIVE A JEEP WRANGLER THAT HAS 70000 MILES ON IT. IT IS A 4 DOOR VEHICLE AND THE MECHANISMS FOR THE BACK DOORS NO LONGER WORK. WHILE SITTING INSIDE THE CAR, I AM UNABLE TO OPEN THE DOOR. I DID A BIT OF RESEARCH AND IT SEEMS THAT THE MECHANISMS IN THESE DOORS FAIL OFTEN AS OTHERS REPORT THE SAME ISSUE. A 2016 VEHICLE WITH DOORS THAT DO NOT FUNCTION IS , ON MY MIND, A SAFETY ISSUE. CHRYSLER REFUSES TO LOOK INTO THE MATTER OR HELP IN ANYWAY BECAUSE OF THE MILEAGE ON THE VEHICLE. I HOPE NO ONE IS SERIOUSLY INJURED OR DIES BECAUSE THE DOOR WILL NOT OPEN ON ONE OF THESE CARS.
Mfg Campaign: 11123403
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2 X NOW WHILE DRIVING MY GAS PEDAL EXCELLERATED AFTER I TOOK MY FOOT OFF OF THE PEDAL AND WOULD NOT STOP UNTIL I PULLED THE PEDAL UP WITH MY FOOT. FIRST TIME I WAS ON THE HIGHWAY AT ABOUT 65 MPH. THE SECOND TIME ON A STREET AT ABOUT 25 MPH.
Corrective Action:
2 X NOW WHILE DRIVING MY GAS PEDAL EXCELLERATED AFTER I TOOK MY FOOT OFF OF THE PEDAL AND WOULD NOT STOP UNTIL I PULLED THE PEDAL UP WITH MY FOOT. FIRST TIME I WAS ON THE HIGHWAY AT ABOUT 65 MPH. THE SECOND TIME ON A STREET AT ABOUT 25 MPH.
Additional Notes:
2 X NOW WHILE DRIVING MY GAS PEDAL EXCELLERATED AFTER I TOOK MY FOOT OFF OF THE PEDAL AND WOULD NOT STOP UNTIL I PULLED THE PEDAL UP WITH MY FOOT. FIRST TIME I WAS ON THE HIGHWAY AT ABOUT 65 MPH. THE SECOND TIME ON A STREET AT ABOUT 25 MPH.
Mfg Campaign: 11122163
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Corrective Action:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Additional Notes:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Mfg Campaign: 11120896
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Corrective Action:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Additional Notes:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Mfg Campaign: 11120896
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Corrective Action:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Additional Notes:
VEHICLE NOTIFIED IT HAD A FAULT IN THE ABS/ESC SYSTEM VIA THE YELLOW WARNING LIGHTS ILLUMINATING ON THE DASH. OCCURRED AFTER STARTING THE CAR AFTER SITTING OVERNIGHT. VEHICLE DROVE NORMALLY AT FIRST AND ASSUMED THIS INDICATED THE SYSTEMS HAD A FAULT AND WERE THUS DISABLED. HOWEVER, VEHICLE STARTED TO LOSE POWER, STUMBLE, AND NOT ACCELERATE WHEN MOVING FROM DEAD STOP. INCLUDING STOP LIGHTS, STOP SIGNS, CROSSING DIVIDED HIGHWAYS AND INTERSECTIONS--TURNING AND STRAIGHT TRAVEL. PAVEMENT CONDITIONS WERE DRY/LEVEL, NO WHEEL SPIN OCCURRED. 3 OCCASIONS OVER 2 DAYS RESULTED IN NEAR ACCIDENTS. ONCE AFTER TURNING RIGHT FROM A STOP SIGN, ACCELERATING THROUGH FIRST GEAR AND REAR BRAKES BEGIN TO CYCLE WHILE POWER IS CUT FROM ENGINE. CAR BEHIND HAD TO SWERVE AROUND SO AS NOT TO COLLIDE. NO WARNING OR INDICATION THAT THIS WOULD HAPPEN. NEXT EVENT WAS CROSSING 2 LANE DIVIDED HIGHWAY FROM CENTER TURN LANE. AGAIN SUDDEN AND UNEXPECTED LOSS OF POWER AND BRAKING AUTOMATICALLY APPLIED TO REAR WHEELS. LESSER EVENTS HAVE OCCURRED AS WELL. VEHICLE THINKS IT NEEDS TO ENGAGE THE ESC SYSTEM. I ARGUE THAT THE ESC SYSTEM SHOULD GO INACTIVE WHEN A FAULT IS DETECTED, NOT CUT POWER AND AUTO APPLY BRAKES DURING NORMAL DRIVING CONDITIONS. THIS IS A SOFTWARE PROBLEM AND NEEDS TO BE UPDATED (QUALITY OF THE COMPONENTS NOT WITHSTANDING). THIS IS A MAJOR SAFETY CONCERN FOR ME AS THE CAR IS UN-DRIVEABLE, EVEN TO DEALER FOR REPAIR. MOREOVER, EVEN AFTER REPAIR THE FAULT STILL "LIVES" WITHIN THE CAR SHOULD IT HAVE A SIMILAR COMPONENT FAIL IN THE SYSTEM. CONTACTED DEALER TO ARRANGE REPAIR, VEHICLE HAS 40,600 MILES (NEVER OFF ROAD). DEALER STATED IT IS LIKELY A REAR WHEEL SPEED SENSOR, COMMON FAILURE, NOT UNDER WARRANTY, AND CONFIRMED THAT THIS WAS COMMON BEHAVIOR FOR THIS TYPE FAILURE. CONTACTED FCA ON ISSUE AND LOGGED CASE, CLAIM THEY HAVE NEVER HEARD OF THIS, COULD NOT EXPLAIN.
Mfg Campaign: 11120896
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.
Corrective Action:
TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.
Additional Notes:
TWO MONTHS AFTER I PURCHASED MY JEEP I HAD AN ISSUE WITH REAR SEATBELT GETTING STUCK AND NOTICED A SLIGHT TEAR IN FABRIC. RECENTLY, WHEN I WENT TO GET CAR INSPECTED THAT THE TEAR WAS BIGGER AND THE CAR FAILED MASSACHUSETTS INSPECTION. SO, I PAID $400 TO REPLACE ENTIRE SEAT BELT (MY HUSBAND THOUGHT THE DOG HAD CHEWED), NOT REALIZING THE DEFECT HAD OCCURRED LONG BEFORE WE HAD GOTTEN THE PUPPY. THE WORK WAS DONE AT OHARA IN FALMOUTH. WAIT FOR PARTS WAS ABSURD. CUSTOMER SERVICE WAS TERRIBLE. NOT EVEN A MONTH AFTER THE WORK WAS COMPLETED AND THE SEATBELT TORN AGAIN.! AT THIS POINT, I INSPECTED ALL MY SEATBELTS AND NOTICES THAT BOTH REAR SEATBELTS (NOT THE MIDDLE) AND THE FRONT PASSENGER BELT ALL HAVE THE SAME EXACT TEAR TIGHT WHERE THE BUCKLE FALLS ON THE BELT. I WOULD LOVE TO BLAME THE DO, BUT THE DOG HAS NOT BEEN ALLOWED IN THE VEHICLE SINCE THE REPAIR. JEEP/CHRYSLER DOES NOT SEEMS TO BELIEVE THAT THIS A PRODUCT QUALITY DEFECT OR A MANUFACTURER ISSUE. THEY ALSO HAVE NO EXPLANATION AS TO WHY THE SEATBELTS ARE TEARING AND CLAIM THAT IT MUST BE SOMETHING THAT I AM DOING WITH THE VEHICLE. CONSIDERING THE FACT THAT I HAVE ONLY HAD 4 PASSENGERS RIDE IN MY BACKSEAT SINCE THE REPAIRS , I AM BAFFLED. THIS IS A MAJOR SAFETY CONCERN. I WOULD THINK SEATBELTS SHOULD BE FAIRLY DURABLE, BUT THESE ARE NOT. I AM DISGUSTED AT CHRYSLER'S RESPONSE AND AM CONCERNED ABOUT THE SAFETY OF THESE BELTS. I CANNOT SPEND $1200 TO REPLACE BELTS THAT MAY ONLY LAST A MONTH! I HAVE ATTACHED PICS THIS DEFECT. EATBELTS AND I HAVE WASTED OVER $400(PLUS$35 FOR A REJECTION STICKER) ON A REPAIR THAT DID NOT FIX THE DEFECT IN THE SEAT BELT. DEALERSHIP HAS BEEN NO HELP. THIS IS NOT ONLY VERY DISAPPOINTING, BUT VERY INCONVENIENT ; AS WE CAN NOT USE THE REAR SEATS WITH OUT SEATBELTS AND THEREFORE THIS IS A MAJOR SAFE TY ISSUE. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE.
Mfg Campaign: 11120931
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEEDOMETER DECREASED AND INCREASED. THE DRIVER STOPPED THE VEHICLE AND THE CRUISE CONTROL WAS DISENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEEDOMETER DECREASED AND INCREASED. THE DRIVER STOPPED THE VEHICLE AND THE CRUISE CONTROL WAS DISENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE SPEEDOMETER DECREASED AND INCREASED. THE DRIVER STOPPED THE VEHICLE AND THE CRUISE CONTROL WAS DISENGAGED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Mfg Campaign: 11114584
Recall Date: Jul 30, 2018
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