Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14B,33B,34B,35B,36B
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Consumer Complaints
78 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine overheated and oil pressure low warnings came on suddenly and lost power. I had my two grandkids and was on a dark country road with ditches and no shoulders. Pulled off at the next cross street to get to safety. Was stranded at night in a rural area with my [XXX] and [XXX]. Had to have vehicle towed and wait for someone to pick us up. Thermostat failed, which is a known problem but my VIN wasn’t listed on the 26b notice. Engine was damaged beyond repair. It took three weeks for them to replace the engine. The morning after I picked up the Wagon, the brake warning light came on when the grandkids were in it again. The dealership told me to have it towed. They said they spilled brake fluid when they replaced the engine and refilled it. I paid nearly 100k for this unsafe car! There is no excuse for not replacing a cheap $50 thermostat to avoid this issue. Why haven’t they issued a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645740
Recall Date: Mar 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Corrective Action:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Additional Notes:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Mfg Campaign: 11638442
Recall Date: Jan 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Corrective Action:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Additional Notes:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Mfg Campaign: 11638442
Recall Date: Jan 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Corrective Action:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Additional Notes:
While at a stop light, with start/stop active, I released the brake, which should have "reactivated" the car. Instead, it shut down. I got a quick transmission service error on the dash. Once I put the car in park and turned it off and then on again, it functioned properly. I. The meantime I was being honked at from everyone missing the green light behind me.
Mfg Campaign: 11638442
Recall Date: Jan 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.
Corrective Action:
Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.
Additional Notes:
Vehicle overheated despite coolant level being at max level. I took it to dealer and dealer said it was a faulty thermostat. The problem appeared January 2, 2025, and I immediately took vehicle to the dealer.
Mfg Campaign: 11634744
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Corrective Action:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Additional Notes:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Mfg Campaign: 11634262
Recall Date: Jan 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Corrective Action:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Additional Notes:
This Jeep has gone back to the dealership 3 times for dangerous Undrivability, twice on the back of a tow truck, and third time retrieved by the dealer for repair. It has endangered my family on multiple occasions, each for a different reason, making this car unsafe to have my family drive in. It is less than one year old. Only 1 month after purchasing, it died in a parking lot with my family in the car. It had to be put on a flatbed back to the dealer for a computer replacement. The second time, it died in my driveway and again had to be brought on a flatbed to the dealer. The third incident was the most dangerous and the incident that must be flagged. With my kids in the car, my wife came to a stop sign. The car shook and jittered, the entertainment system went out, and the headlights flashed. A driver at the intersection thought my wife had "flashed the lights" and proceeded into the intersection, nearly causing an accident. I had the dealership come and get it, they applied a fix for the engine start-stop recall and said that likely fixed it. This car is unreliable and unsafe, and Jeep refuses to buyback the car, telling me only to start arbitration. They have refused to even give me a manager, and not returned all my calls.
Mfg Campaign: 11634262
Recall Date: Jan 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Corrective Action:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Additional Notes:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Mfg Campaign: 11628962
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Corrective Action:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Additional Notes:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Mfg Campaign: 11628962
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Corrective Action:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Additional Notes:
Our problems started with getting a message that said "check user manual for proper fuel and oil" when we accelerated. We just thought that was a warning sign, discussed this with the car dealership, and we were indeed using the correct fuel. When on the interstate going 70mph the car started rocking back and forth with the check engine light turned on. Took it to the dealership and they said it was computer updates, whichever helped for a couple months and then we continued to get the same message. Throughout our entire year and a 1/2 having the car, our tailgate has managed to fail four times now.The trunk has opened while driving, having stuff fall on the highway. We have gotten stuck places with the trunk not being able to shut. While driving on the highway, the power steering light turned on and the wheel locked up, I had to coast off the road at a corner. We are at the point where we are now 5000 miles over our warranty, driving down the highway once again, and the car started overheating. It said the the oil temp was low, and the coolant temp was high, but had the proper amount of coolant and oil in the car just even had the oil changed. We let the car cool down and luckily were luckily we were a couple blocks from the dealership. Drove a little further and the car overheated again, so my husband literally pushed the car where I coasted down the road to the parking spot. Over the year and a half we have also had the AC fail multiple times along with the back up camera. Also, one morning woke up to the car being dead, no lights were left on. Dealership is being very shady. I told them we will be looking into a lawyer and now they won't give me any documentation about my car. They said it's a faulty thermostat and the engine possibly could be bad but they won't know until the thermostat is fixed. Car back latch is also failing again while it sits at the dealership. I refuse to pay for this car. It's not safe. Complete piece of crap.
Mfg Campaign: 11628962
Recall Date: Dec 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.
Corrective Action:
The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.
Additional Notes:
The component that failed was the thermostat. This failure caused my engine temperature to spike abruptly as I was driving. My safety and my children's safety were put at risk by creating no engine power, undriveable, and was almost hit by cars due to sudden slow down to decrease engine temperature to prevent from over heating. The problem is being reproduced by Five Star Dodge dealership in Milledgeville, GA and being inspected by their mechanics. There were no warning lamps, messages or other symptoms whatsoever of the problem prior to failure. The failure was immediate which again put my children and I in harms way. This recall is reported on thousands of other 2022-2023 Jeep Wagoneers yet no recall on my vehicle. That recall needs to expand to probably thousands more Wagoneers that are experiencing this failure. Due to this failure it caused the vehicle to be rendered undriveable forcing us to have it towed to a dealership. Furthermore, this thermostat is difficult to get ahold of as dealerships are only allowed to order one a week. Then if you can get a thermostat there are numerous dealerships who have 1-2 plus weeks wait service times. In order to prevent missed appointments, availability in grocery shopping and other errands, we were forced to get a rental car and pay more expenses out of pocket that could have been prevented if we were aware or presented a recall.
Mfg Campaign: 11627916
Recall Date: Nov 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Corrective Action:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Additional Notes:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Mfg Campaign: 11622958
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Corrective Action:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Additional Notes:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Mfg Campaign: 11622958
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Corrective Action:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Additional Notes:
On the highway and interstate highway, during stop in stop-and-go traffic, the vehicle randomly automatically shifts into park and apply the parking brakes when attempting to accelerate from standstill. This only happens when you try to move again after stopping, and the vehicle is shifted into park in the most inopportune times. It requires you not only to shift it back to drive with your right hand, and reaching under the dash with your left hand to release the parking brake. When task saturated during an emergency it is highly likely to cause an accident, such as turning left onto a divided country highway while the car is temporally stopped between the two highways. No dealership involvement yet. This occurs randomly, and I have not been able to find a way to replicate it at will. This has occurred more than a dozen of times. Warning light on the dash stating shifting the car into park, and audible beep. Dangerous because it occurs randomly on a highway. Unsure if it's related to automatic engine stopping, or adaptive cruise control.
Mfg Campaign: 11622958
Recall Date: Oct 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Mfg Campaign: 11619839
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING:AUTOMATED/ADAPTIVE STEERING
Potential Consequences:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2023 Jeep Wagoneer. The contact stated that while driving at various speeds, there was an abnormal rattling sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V199000 (Air Bag, Steering). The contact called the local dealer, who informed her there was no recall or warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 30,000.
Mfg Campaign: 11619839
Recall Date: Oct 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Corrective Action:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Additional Notes:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Mfg Campaign: 11619503
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Corrective Action:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Additional Notes:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Mfg Campaign: 11619503
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Corrective Action:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Additional Notes:
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on. There are lots of reports of wagoneers with engine light problems (in fact we had test driven a different one with both check engine and transmission lights on which for obvious reasons didn't buy). I reported to Carmax. Finished my drive and stayed idle for a while trying to see if there were any settings that may be responsible, but the engine was stuttering, almost shutting off, with the entire thing, even the driving lights shutting off intermittently. The following day I took the vehicle for a check at Carmax, and while slowing at an intersection to let a school bus pass, the car completely shut down. I started again and drove very carefully. They could not diagnose the problem at Carmax and they wanted to send to Jeep. I eventually returned the vehicle. I had seen reports of many problems with the 2022 Wagoneer model, but none about the 2023, but I now came across forums where people even describe complete shutdowns of the vehicle while driving in the highway. While I returned the vehicle, I think these serious engine and system failures could endanger others on the road. I took videos and pictures of the problems. Happy to share if you request them.
Mfg Campaign: 11619503
Recall Date: Oct 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle will throw itself in the park and shut off and not restart in the middle of traffic. It's not even stopped. You can hear the parking pin trying to engage until it slows to a point and then it'll slam on and lock up the brakes and skid to a stall. This has happened four times now and the vehicle has been in the shop the entire summer. Someone is going to get killed from this.
Corrective Action:
The vehicle will throw itself in the park and shut off and not restart in the middle of traffic. It's not even stopped. You can hear the parking pin trying to engage until it slows to a point and then it'll slam on and lock up the brakes and skid to a stall. This has happened four times now and the vehicle has been in the shop the entire summer. Someone is going to get killed from this.
Additional Notes:
The vehicle will throw itself in the park and shut off and not restart in the middle of traffic. It's not even stopped. You can hear the parking pin trying to engage until it slows to a point and then it'll slam on and lock up the brakes and skid to a stall. This has happened four times now and the vehicle has been in the shop the entire summer. Someone is going to get killed from this.
Mfg Campaign: 11615524
Recall Date: Sep 19, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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