Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
INTERSTATE 5 SOUTH OF COTTONWOOD HEADING SOUTH BOUND BRIEFLY TELL US WHAT HAPPENED?I WAS DRIVING SOUTH BOUND IN MY 2017 JEEP RENEGADE. I WAS GOING TO PASS SOME MORNING TRAFFIC THAT WAS BUILDING IN THE RIGHT LANE. WAITING AND WATCHING FOR A SAFE OPENING AND LOOKING BACK AT THE TRAFFIC IN FRONT OF ME AS WELL. AFTER 5 OR 6 ATTEMPTS TO GET OVER AND WE'LL OVER A MILE I SAW AN OPENING. I ACCELERATED TO GET IN AND BEFORE I KNEW IT I SLAMMED HEAD ON INTO THE BACK OF A DIESEL TRACTOR TRAILERS STEEL DUEL STAGE BUMPER AT ALMOST FREEWAY SPEED' 65-70 MPH FROM SITTING AT ABOUT 55-62 MPH WAITING FOR AN OPENING. I BLACKED OUT AND HAD ONLY HALF A CLUE WHAT HAD HAPPENED' THE OFFICER ON SITE THOUGHT I WAS DRUNK OR HAD BRIEFLY FALLEN ASLEEP BECAUSE OF HOW OUT OF IT I WAS. BUT OVER TIME THE MEMORY CAME BACK.. I PASSED HIS ROADSIDE EYE EXAM AND WAS TAKEN BY HIM TO ST. ELIZABETH'S HOSPITAL IN RED BLUFF FOR A CHEST EXRAY AS I WAS IN THE FIRST PAIN I HAVE EVER BEEN IN. DR SAID I HAD BROKEN CARTLEDGE THROUGHOUT MY CHEST AND SEVER SWELLING AS THERE WAS A FAILURE IN THE AIRBAG AND ONLY THE STEERING WHEEL AND SEAT BELT STOPPED ME. W/ O THE AIR BAG MY LOWER BACK SKIPPED FORWARD IN THE SEAT AS MY UPPER CHEST SLAMMED INTO THE WHEEL AND RIPPED BACK INTO THE SEAT AFTER. I TOTALED MY JEEP AND DID NOT GET ONE AIRBAG. THESE JEEP RENEGADES BOAST A PLETHORA OF 10 + AIRBAGS I DIDN'T GET ONE. *DT *JB
Corrective Action:
INTERSTATE 5 SOUTH OF COTTONWOOD HEADING SOUTH BOUND BRIEFLY TELL US WHAT HAPPENED?I WAS DRIVING SOUTH BOUND IN MY 2017 JEEP RENEGADE. I WAS GOING TO PASS SOME MORNING TRAFFIC THAT WAS BUILDING IN THE RIGHT LANE. WAITING AND WATCHING FOR A SAFE OPENING AND LOOKING BACK AT THE TRAFFIC IN FRONT OF ME AS WELL. AFTER 5 OR 6 ATTEMPTS TO GET OVER AND WE'LL OVER A MILE I SAW AN OPENING. I ACCELERATED TO GET IN AND BEFORE I KNEW IT I SLAMMED HEAD ON INTO THE BACK OF A DIESEL TRACTOR TRAILERS STEEL DUEL STAGE BUMPER AT ALMOST FREEWAY SPEED' 65-70 MPH FROM SITTING AT ABOUT 55-62 MPH WAITING FOR AN OPENING. I BLACKED OUT AND HAD ONLY HALF A CLUE WHAT HAD HAPPENED' THE OFFICER ON SITE THOUGHT I WAS DRUNK OR HAD BRIEFLY FALLEN ASLEEP BECAUSE OF HOW OUT OF IT I WAS. BUT OVER TIME THE MEMORY CAME BACK.. I PASSED HIS ROADSIDE EYE EXAM AND WAS TAKEN BY HIM TO ST. ELIZABETH'S HOSPITAL IN RED BLUFF FOR A CHEST EXRAY AS I WAS IN THE FIRST PAIN I HAVE EVER BEEN IN. DR SAID I HAD BROKEN CARTLEDGE THROUGHOUT MY CHEST AND SEVER SWELLING AS THERE WAS A FAILURE IN THE AIRBAG AND ONLY THE STEERING WHEEL AND SEAT BELT STOPPED ME. W/ O THE AIR BAG MY LOWER BACK SKIPPED FORWARD IN THE SEAT AS MY UPPER CHEST SLAMMED INTO THE WHEEL AND RIPPED BACK INTO THE SEAT AFTER. I TOTALED MY JEEP AND DID NOT GET ONE AIRBAG. THESE JEEP RENEGADES BOAST A PLETHORA OF 10 + AIRBAGS I DIDN'T GET ONE. *DT *JB
Additional Notes:
INTERSTATE 5 SOUTH OF COTTONWOOD HEADING SOUTH BOUND BRIEFLY TELL US WHAT HAPPENED?I WAS DRIVING SOUTH BOUND IN MY 2017 JEEP RENEGADE. I WAS GOING TO PASS SOME MORNING TRAFFIC THAT WAS BUILDING IN THE RIGHT LANE. WAITING AND WATCHING FOR A SAFE OPENING AND LOOKING BACK AT THE TRAFFIC IN FRONT OF ME AS WELL. AFTER 5 OR 6 ATTEMPTS TO GET OVER AND WE'LL OVER A MILE I SAW AN OPENING. I ACCELERATED TO GET IN AND BEFORE I KNEW IT I SLAMMED HEAD ON INTO THE BACK OF A DIESEL TRACTOR TRAILERS STEEL DUEL STAGE BUMPER AT ALMOST FREEWAY SPEED' 65-70 MPH FROM SITTING AT ABOUT 55-62 MPH WAITING FOR AN OPENING. I BLACKED OUT AND HAD ONLY HALF A CLUE WHAT HAD HAPPENED' THE OFFICER ON SITE THOUGHT I WAS DRUNK OR HAD BRIEFLY FALLEN ASLEEP BECAUSE OF HOW OUT OF IT I WAS. BUT OVER TIME THE MEMORY CAME BACK.. I PASSED HIS ROADSIDE EYE EXAM AND WAS TAKEN BY HIM TO ST. ELIZABETH'S HOSPITAL IN RED BLUFF FOR A CHEST EXRAY AS I WAS IN THE FIRST PAIN I HAVE EVER BEEN IN. DR SAID I HAD BROKEN CARTLEDGE THROUGHOUT MY CHEST AND SEVER SWELLING AS THERE WAS A FAILURE IN THE AIRBAG AND ONLY THE STEERING WHEEL AND SEAT BELT STOPPED ME. W/ O THE AIR BAG MY LOWER BACK SKIPPED FORWARD IN THE SEAT AS MY UPPER CHEST SLAMMED INTO THE WHEEL AND RIPPED BACK INTO THE SEAT AFTER. I TOTALED MY JEEP AND DID NOT GET ONE AIRBAG. THESE JEEP RENEGADES BOAST A PLETHORA OF 10 + AIRBAGS I DIDN'T GET ONE. *DT *JB
Mfg Campaign: 11145388
Recall Date: Nov 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE VEHICLE WAS ON A 65 MPH HIGHWAY AND COLLIDED WITH A WORK CONVOY TRUCK. THE FRONT AND BOTH FRONT QUARTER PANELS WERE INVOLVED, MORE DAMAGE ON THE PASSENGER SIDE. VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED.*DT *JB
Corrective Action:
THE VEHICLE WAS ON A 65 MPH HIGHWAY AND COLLIDED WITH A WORK CONVOY TRUCK. THE FRONT AND BOTH FRONT QUARTER PANELS WERE INVOLVED, MORE DAMAGE ON THE PASSENGER SIDE. VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED.*DT *JB
Additional Notes:
THE VEHICLE WAS ON A 65 MPH HIGHWAY AND COLLIDED WITH A WORK CONVOY TRUCK. THE FRONT AND BOTH FRONT QUARTER PANELS WERE INVOLVED, MORE DAMAGE ON THE PASSENGER SIDE. VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED.*DT *JB
Mfg Campaign: 11140379
Recall Date: Oct 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Corrective Action:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Additional Notes:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Mfg Campaign: 11139658
Recall Date: Oct 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Corrective Action:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Additional Notes:
WHILE DRIVING THE CAR, LOST ALL POWER. PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS NO LONGER RUNNING. THE D FOR DRIVE WAS FLASHING ON THE DASH AND A MESSAGE POPPED UP SAYING TO PUT THE CAR IN PARK TO START ENGINE. THIS HAPPENED AT LEAST 7 TIMES AND IT'S A BRAND NEW CAR WITH JUST 1300 MILES ON IT. *DT UPDATED 11/30/18*JB
Mfg Campaign: 11139658
Recall Date: Oct 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Corrective Action:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Additional Notes:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Mfg Campaign: 11139317
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Corrective Action:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Additional Notes:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Mfg Campaign: 11139317
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Corrective Action:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Additional Notes:
PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.
Mfg Campaign: 11139317
Recall Date: Oct 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Corrective Action:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Additional Notes:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Mfg Campaign: 11133504
Recall Date: Oct 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Corrective Action:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Additional Notes:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Mfg Campaign: 11133504
Recall Date: Oct 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Corrective Action:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Additional Notes:
VEHICLE STALLING AND DYING WHILE TRYING TO DRIVE. I CAN SIT FOR 10 MIN AND IT HESITATES SO I HAVE TO PUT IT IN PARK AND STOP (SOMETIME WHILE IN THE MIDDLE OF THE ROAD) IT SEEMS IF I LEAVE IT RUNNING FOR ABOUT 20 MIN IT WILL DO THIS THEN THE WHOLE FRONT END SHAKES AND IT AUTOMATICALLY SHUTS ITS SELF OFF. AND IN ORDER TO DRIVE IT I HAVE TO LEAVE IT TURNED OFF FOR ABOUT 30 MIN THEN IT WILL RUN OK... I'VE TAKEN IT TO MY LOCAL DEALERSHIP TWICE THEY CAN SEEM TO REPLICATE IT (IF THEY EVEN REALLY TRIED TO) I JUST PURCHASED THIS LESS THAN TWO MONTHS AGO HAD ONLY 6 MILES ON IT. ITS A 2018 JEEP RENEGADE LIMITED 2X4.
Mfg Campaign: 11133504
Recall Date: Oct 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 2018 JEEP RENEGADE STALLED AS I WAS TURNING IN MY DRIVEWAY. CHECKED THE OIL AND THERE WAS NO OIL ON THE DIPSTICK. NO LIGHTS CAME ON. IT HAD ONLY 4000 MILES ON IT. NOT EVEN TIME FOR ITS FIRST OIL CHANGE. NEVER HAD A NEW VEHICLE THAT HAD USED OIL. THIS IS NOT SAFE. IT COULD HAVE STALLED ON ME ON THE HIGHWAY.
Corrective Action:
THE 2018 JEEP RENEGADE STALLED AS I WAS TURNING IN MY DRIVEWAY. CHECKED THE OIL AND THERE WAS NO OIL ON THE DIPSTICK. NO LIGHTS CAME ON. IT HAD ONLY 4000 MILES ON IT. NOT EVEN TIME FOR ITS FIRST OIL CHANGE. NEVER HAD A NEW VEHICLE THAT HAD USED OIL. THIS IS NOT SAFE. IT COULD HAVE STALLED ON ME ON THE HIGHWAY.
Additional Notes:
THE 2018 JEEP RENEGADE STALLED AS I WAS TURNING IN MY DRIVEWAY. CHECKED THE OIL AND THERE WAS NO OIL ON THE DIPSTICK. NO LIGHTS CAME ON. IT HAD ONLY 4000 MILES ON IT. NOT EVEN TIME FOR ITS FIRST OIL CHANGE. NEVER HAD A NEW VEHICLE THAT HAD USED OIL. THIS IS NOT SAFE. IT COULD HAVE STALLED ON ME ON THE HIGHWAY.
Mfg Campaign: 11131809
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11131028
Recall Date: Sep 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11131028
Recall Date: Sep 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11131028
Recall Date: Sep 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Corrective Action:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Additional Notes:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Mfg Campaign: 11123943
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Corrective Action:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Additional Notes:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Mfg Campaign: 11123943
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Corrective Action:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Additional Notes:
CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.
Mfg Campaign: 11123943
Recall Date: Sep 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Corrective Action:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Additional Notes:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Mfg Campaign: 11123471
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Corrective Action:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Additional Notes:
I HAVE STALLED ABOUT 6 TIMES WHILE IN MOTION ON CITY STREET. USUALLY SHORTLY AFTER LEAVING. AT 3,500 MILES, TURNED THE CORNER, STALLED AGAIN. NOT A DROP OF OIL IN IT WITH NO LEAKING, NO SMOKE, NO CHECK OIL OR ENGINE LIGHTS. DEALER SAID THIS IS "NORMAL". HAS STALLED SINCE WHILE IN MOTION, WITH ENOUGH OIL IN THE ENGINE. *TT *TR
Mfg Campaign: 11123471
Recall Date: Aug 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED THE CAR LESS THAN 2 MONTHS AGO AND IT SEEMS THAT THE FIRST FOUR GEARS SOMETIMES MAKES THE CAR LUNGE WHEN THEY SHIFT UP. I CONTACTED THE JEEP DEALER I BOUGHT IT FROM AND I WAS INFORMED THEY COULDN'T DO ANYTHING BECAUSE THERE WEREN'T ANY WARNING LIGHTS ON THE DASH SHOWING UP. IT HAPPENS SOMETIMES WHEN IM ACCELERATING BOTH FAST AND SLOW.
Corrective Action:
I PURCHASED THE CAR LESS THAN 2 MONTHS AGO AND IT SEEMS THAT THE FIRST FOUR GEARS SOMETIMES MAKES THE CAR LUNGE WHEN THEY SHIFT UP. I CONTACTED THE JEEP DEALER I BOUGHT IT FROM AND I WAS INFORMED THEY COULDN'T DO ANYTHING BECAUSE THERE WEREN'T ANY WARNING LIGHTS ON THE DASH SHOWING UP. IT HAPPENS SOMETIMES WHEN IM ACCELERATING BOTH FAST AND SLOW.
Additional Notes:
I PURCHASED THE CAR LESS THAN 2 MONTHS AGO AND IT SEEMS THAT THE FIRST FOUR GEARS SOMETIMES MAKES THE CAR LUNGE WHEN THEY SHIFT UP. I CONTACTED THE JEEP DEALER I BOUGHT IT FROM AND I WAS INFORMED THEY COULDN'T DO ANYTHING BECAUSE THERE WEREN'T ANY WARNING LIGHTS ON THE DASH SHOWING UP. IT HAPPENS SOMETIMES WHEN IM ACCELERATING BOTH FAST AND SLOW.
Mfg Campaign: 11115043
Recall Date: Aug 1, 2018
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