Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
646 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Corrective Action:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Additional Notes:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Mfg Campaign: 11634989
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Corrective Action:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Additional Notes:
The touch screen has been an issue It does not come on. It his controls the heated steering wheel and cannot be shut off which then over eats and makes it impossible to touch. The screen controls the heated seats and the heat in general.
Mfg Campaign: 11634989
Recall Date: Jan 8, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was taken to the dealer for regular maintenance, and while the vehicle was being serviced, the contact was notified of a manufacturer recall related to a possible oil consumption failure. The contact was informed that the vehicle should be returned after driving for 1,500 miles for a consumption test. The contact stated that the vehicle failed to the oil consumption test. The contact was informed that the engine needed to be replaced. The contact stated that he was informed by the dealer that the engine had been replaced; however, after retrieving the vehicle the oil consumption failure persisted. The contact returned the vehicle to the dealer and was informed that there was no documentation that the engine had been replaced. The vehicle was taken back to the dealer and was repaired again under recall however, after returning the vehicle for service, the contact was informed that the engine was 2-quarts low on engine oil and there was no leak found. The contact was concerned that the engine might need to be replaced and the repair might be out of pocket. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was taken to the dealer for regular maintenance, and while the vehicle was being serviced, the contact was notified of a manufacturer recall related to a possible oil consumption failure. The contact was informed that the vehicle should be returned after driving for 1,500 miles for a consumption test. The contact stated that the vehicle failed to the oil consumption test. The contact was informed that the engine needed to be replaced. The contact stated that he was informed by the dealer that the engine had been replaced; however, after retrieving the vehicle the oil consumption failure persisted. The contact returned the vehicle to the dealer and was informed that there was no documentation that the engine had been replaced. The vehicle was taken back to the dealer and was repaired again under recall however, after returning the vehicle for service, the contact was informed that the engine was 2-quarts low on engine oil and there was no leak found. The contact was concerned that the engine might need to be replaced and the repair might be out of pocket. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated that the vehicle was taken to the dealer for regular maintenance, and while the vehicle was being serviced, the contact was notified of a manufacturer recall related to a possible oil consumption failure. The contact was informed that the vehicle should be returned after driving for 1,500 miles for a consumption test. The contact stated that the vehicle failed to the oil consumption test. The contact was informed that the engine needed to be replaced. The contact stated that he was informed by the dealer that the engine had been replaced; however, after retrieving the vehicle the oil consumption failure persisted. The contact returned the vehicle to the dealer and was informed that there was no documentation that the engine had been replaced. The vehicle was taken back to the dealer and was repaired again under recall however, after returning the vehicle for service, the contact was informed that the engine was 2-quarts low on engine oil and there was no leak found. The contact was concerned that the engine might need to be replaced and the repair might be out of pocket. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 41,000.
Mfg Campaign: 11633647
Recall Date: Jan 2, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Corrective Action:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Additional Notes:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Mfg Campaign: 11632524
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Corrective Action:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Additional Notes:
My Jeep has incredibly high oil consumption. I am putting a quart of oil in every two weeks even after an oil change. My car also stalls intermittently, it has even turned completely off on the freeway. The electrical in my car goes in and out and my display for my radio is completely blacked out.
Mfg Campaign: 11632524
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Corrective Action:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Additional Notes:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Mfg Campaign: 11631228
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Corrective Action:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Additional Notes:
Interior navigation screen has stopped working which interferes with the back up camera & other important features of the vehicle. Nothing specific happened, just went black on half of the screen one day
Mfg Campaign: 11631228
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.
Corrective Action:
The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.
Additional Notes:
The screen for the radio presents several vertical lines of discoloration before the screen goes completely black. There is no way to return the screen's display until you turn your car off, let it rest for a while, and start again - even then the display quickly reverts to unusable condition. This affects safety as this is the only way to use the backup camera and is the sole control center for many of the vehicle's functions. This appears to be a widespread issue, and the dealer is charging astronomical amounts for the repair of this defect.
Mfg Campaign: 11627834
Recall Date: Nov 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Corrective Action:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Additional Notes:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Mfg Campaign: 11627776
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Corrective Action:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Additional Notes:
My touchscreen is acting up and cannot use it for backup or any thing. This needs to be addressed as i need my backup camera to work as I back up when I park and is a requirement for my job.
Mfg Campaign: 11627776
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Corrective Action:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Additional Notes:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Mfg Campaign: 11625750
Recall Date: Nov 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Corrective Action:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Additional Notes:
My speedometer will change from MPH to KM on its own while i am driving. It will also keep changing back and forth making it a driver distraction. My dash screen is also going bad. I will definitely take it in for an inspection. I pulled into a rest area to assess what was going on with the electrical problem. There were not any warnings at all. It just happened so I have not informed anyone yet.
Mfg Campaign: 11625750
Recall Date: Nov 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Jeep Renegade. The contact stated while reversing, the back-over prevention camera operated as needed intermittently. The contact stated that the camera was occasionally turned on and turned off with the radio. The contact attempted to restart the vehicle; however, the failure persisted. The vehicle was not taken to a local dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Corrective Action:
The contact owns a 2018 Jeep Renegade. The contact stated while reversing, the back-over prevention camera operated as needed intermittently. The contact stated that the camera was occasionally turned on and turned off with the radio. The contact attempted to restart the vehicle; however, the failure persisted. The vehicle was not taken to a local dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Additional Notes:
The contact owns a 2018 Jeep Renegade. The contact stated while reversing, the back-over prevention camera operated as needed intermittently. The contact stated that the camera was occasionally turned on and turned off with the radio. The contact attempted to restart the vehicle; however, the failure persisted. The vehicle was not taken to a local dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Mfg Campaign: 11624029
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I am pouring a QT of oil in this jeep every other week. THIS IS NOT NORMAL! I have had the oil consumption test done 3 times. Each time the dealer tells me that losing this much oil is within guidlines. THIS IS NOT NORMAL. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A VEHICLE. RECALL THIS!!! Ongoing for 2 years now.
Corrective Action:
I am pouring a QT of oil in this jeep every other week. THIS IS NOT NORMAL! I have had the oil consumption test done 3 times. Each time the dealer tells me that losing this much oil is within guidlines. THIS IS NOT NORMAL. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A VEHICLE. RECALL THIS!!! Ongoing for 2 years now.
Additional Notes:
I am pouring a QT of oil in this jeep every other week. THIS IS NOT NORMAL! I have had the oil consumption test done 3 times. Each time the dealer tells me that losing this much oil is within guidlines. THIS IS NOT NORMAL. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A VEHICLE. RECALL THIS!!! Ongoing for 2 years now.
Mfg Campaign: 11623694
Recall Date: Nov 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The uconnect screen for the instrument controls and back up camera is partially blank. Had the uconnect replaced 3 years ago under extended warranty. This is the 2nd uconnect to go bad.
Corrective Action:
The uconnect screen for the instrument controls and back up camera is partially blank. Had the uconnect replaced 3 years ago under extended warranty. This is the 2nd uconnect to go bad.
Additional Notes:
The uconnect screen for the instrument controls and back up camera is partially blank. Had the uconnect replaced 3 years ago under extended warranty. This is the 2nd uconnect to go bad.
Mfg Campaign: 11622765
Recall Date: Oct 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.
Corrective Action:
I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.
Additional Notes:
I've seen many many many complaints about the touchscreen going out of blank which is used for the backup camera, would could be a hazard when backing out of tight spots. Mine has gone out and lots of others have complained.
Mfg Campaign: 11622552
Recall Date: Oct 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The LED screen went out and I cannot access any of the controls. Someone tapped my screen when it was blacked out/not working and now my audio only comes out of the back left speaker and the bass is up so high I can barely listen to music. It needs replaced, this is a distracted driving hazard, I’m shocked there is not a recall after seeing multiple message boards that it is an issue with many of these models. However not surprising since JEEP is cheap and I will never be purchasing one again.
Corrective Action:
The LED screen went out and I cannot access any of the controls. Someone tapped my screen when it was blacked out/not working and now my audio only comes out of the back left speaker and the bass is up so high I can barely listen to music. It needs replaced, this is a distracted driving hazard, I’m shocked there is not a recall after seeing multiple message boards that it is an issue with many of these models. However not surprising since JEEP is cheap and I will never be purchasing one again.
Additional Notes:
The LED screen went out and I cannot access any of the controls. Someone tapped my screen when it was blacked out/not working and now my audio only comes out of the back left speaker and the bass is up so high I can barely listen to music. It needs replaced, this is a distracted driving hazard, I’m shocked there is not a recall after seeing multiple message boards that it is an issue with many of these models. However not surprising since JEEP is cheap and I will never be purchasing one again.
Mfg Campaign: 11622259
Recall Date: Oct 28, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Corrective Action:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Additional Notes:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Mfg Campaign: 11620029
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Corrective Action:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Additional Notes:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Mfg Campaign: 11620029
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Corrective Action:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Additional Notes:
My screen is not visible. Which doesnt allow me to use camera to reverse or backup with visibly seeing what behind through screen, which causes to be a hazard. Replacing will cause me tons of money that i dont have. Which mechanic stated there has been many jeeps that has had same problem.
Mfg Campaign: 11620029
Recall Date: Oct 16, 2024
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