Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB2
Recall Date: Oct 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles equipped with a 2.4L engine. These vehicles may be equipped with a cracked oil pump housing/balance shaft module (BSM), which can cause the oil pump to fail and the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U18
Recall Date: Feb 22, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Renegade vehicles. Due to a software issue, multiple malfunction indicator lamps may illuminate on the instrument panel when no malfunction exists. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T50
Recall Date: Aug 2, 2017
Consumer Complaints
889 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WILL BE DRIVING AND VEHICLE WILL SHUT OFF WHILE DRIVING. ONCE IT SHUTS OFF YOU HAVE TO PUT IT IN PARK AND RESTART THE VEHICLE BACK UP. THIS HAS HAPPENED NUMEROUS TIMES AND EVEN IN INTERSECTIONS AND ON THE INTERSTATES. THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE SAME ISSUE 20 TIMES.
Corrective Action:
WILL BE DRIVING AND VEHICLE WILL SHUT OFF WHILE DRIVING. ONCE IT SHUTS OFF YOU HAVE TO PUT IT IN PARK AND RESTART THE VEHICLE BACK UP. THIS HAS HAPPENED NUMEROUS TIMES AND EVEN IN INTERSECTIONS AND ON THE INTERSTATES. THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE SAME ISSUE 20 TIMES.
Additional Notes:
WILL BE DRIVING AND VEHICLE WILL SHUT OFF WHILE DRIVING. ONCE IT SHUTS OFF YOU HAVE TO PUT IT IN PARK AND RESTART THE VEHICLE BACK UP. THIS HAS HAPPENED NUMEROUS TIMES AND EVEN IN INTERSECTIONS AND ON THE INTERSTATES. THE VEHICLE HAS BEEN IN THE DEALERSHIP FOR THE SAME ISSUE 20 TIMES.
Mfg Campaign: 11267198
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING WHEN ALL OF A SUDDEN MY CAR STARTED LOSING POWER. THE DISPLAY READ "PUT CAR IN DESIRED DRIVE MODE" AND THEN CHANGED TO "LOW OIL PRESSURE". AT THIS POINT MY CAR WAS STOPPED IN THE MIDDLE OF THE ROAD. I COULD SHIFT GEARS BUT IT DID NOTHING TO RESOLVE THE PROBLEM. I PRESSED THE START/STOP IGNITION TO COMPLETELY SHUT OFF MY CAR. I GAVE IT A MINUTE BEFORE TRYING TO START IT AGAIN. EVEN WHEN I ATTEMPTED TO START THE CAR IT TOOK A BIT TO GET IT TO TURN OVER. IT HAD BEEN JUST OVER 2 MONTHS SINCE MY LAST OIL CHANGE SO I THOUGHT THAT IT WAS ODD THAT I HAD LOW OIL PRESSURE. I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP. AFTER INSPECTING MY CAR THEY NOTICED THAT I HAD NO OIL IN MY CAR. THE MECHANIC THAT PULLED THE DIPSTICK SAID IT WAS SMOKING WHEN HE PULLED IT OUT BECAUSE IT WAS SO DRY. THEY DID AN OIL CHANGE AND TOLD ME THAT THE 2.4L ENGINES IN THE 2017 RENEGADE TEND TO BURN OIL FASTER THAN OTHER ENGINE MODELS. I WAS TOLD TO COME BACK IN 500 MILES SO THAT THEY COULD CHECK MY OIL. FAST FORWARD 2 WEEKS AND I HIT 500 MILES. I MADE MY APPOINTMENT AND TOOK MY CAR INTO THE DEALERSHIP. THEY CHECKED MY ENGINE AND RAN A CONSUMPTION TEST. IN 500 MILES I BURNED THROUGH 2QUARTS OF OIL. MY RENEGADE MADE IT TO 27,392 MILES BEFORE THIS ISSUE. I WAS BEING TOLD THAT I WOULD GET A NEW MOTOR. THEY HAD MY CAR FOR ABOUT 5 DAYS AND I NOW HAVE A NEW MOTOR. BUT IT IS STILL A 2.4L, SO WHAT IS TO SAY THIS WON'T HAPPEN AGAIN? THIS IS THE SECOND CHRYSLER PRODUCT THAT I HAD TO GET A NEW MOTOR BEFORE 30,000 MILES DUE TO A FACTORY DEFECT. THE OTHER WAS FOR A 2013 DODGE DART. I NO LONGER TRUST CHRYSLER PRODUCTS.*DT*JB
Corrective Action:
I WAS DRIVING WHEN ALL OF A SUDDEN MY CAR STARTED LOSING POWER. THE DISPLAY READ "PUT CAR IN DESIRED DRIVE MODE" AND THEN CHANGED TO "LOW OIL PRESSURE". AT THIS POINT MY CAR WAS STOPPED IN THE MIDDLE OF THE ROAD. I COULD SHIFT GEARS BUT IT DID NOTHING TO RESOLVE THE PROBLEM. I PRESSED THE START/STOP IGNITION TO COMPLETELY SHUT OFF MY CAR. I GAVE IT A MINUTE BEFORE TRYING TO START IT AGAIN. EVEN WHEN I ATTEMPTED TO START THE CAR IT TOOK A BIT TO GET IT TO TURN OVER. IT HAD BEEN JUST OVER 2 MONTHS SINCE MY LAST OIL CHANGE SO I THOUGHT THAT IT WAS ODD THAT I HAD LOW OIL PRESSURE. I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP. AFTER INSPECTING MY CAR THEY NOTICED THAT I HAD NO OIL IN MY CAR. THE MECHANIC THAT PULLED THE DIPSTICK SAID IT WAS SMOKING WHEN HE PULLED IT OUT BECAUSE IT WAS SO DRY. THEY DID AN OIL CHANGE AND TOLD ME THAT THE 2.4L ENGINES IN THE 2017 RENEGADE TEND TO BURN OIL FASTER THAN OTHER ENGINE MODELS. I WAS TOLD TO COME BACK IN 500 MILES SO THAT THEY COULD CHECK MY OIL. FAST FORWARD 2 WEEKS AND I HIT 500 MILES. I MADE MY APPOINTMENT AND TOOK MY CAR INTO THE DEALERSHIP. THEY CHECKED MY ENGINE AND RAN A CONSUMPTION TEST. IN 500 MILES I BURNED THROUGH 2QUARTS OF OIL. MY RENEGADE MADE IT TO 27,392 MILES BEFORE THIS ISSUE. I WAS BEING TOLD THAT I WOULD GET A NEW MOTOR. THEY HAD MY CAR FOR ABOUT 5 DAYS AND I NOW HAVE A NEW MOTOR. BUT IT IS STILL A 2.4L, SO WHAT IS TO SAY THIS WON'T HAPPEN AGAIN? THIS IS THE SECOND CHRYSLER PRODUCT THAT I HAD TO GET A NEW MOTOR BEFORE 30,000 MILES DUE TO A FACTORY DEFECT. THE OTHER WAS FOR A 2013 DODGE DART. I NO LONGER TRUST CHRYSLER PRODUCTS.*DT*JB
Additional Notes:
I WAS DRIVING WHEN ALL OF A SUDDEN MY CAR STARTED LOSING POWER. THE DISPLAY READ "PUT CAR IN DESIRED DRIVE MODE" AND THEN CHANGED TO "LOW OIL PRESSURE". AT THIS POINT MY CAR WAS STOPPED IN THE MIDDLE OF THE ROAD. I COULD SHIFT GEARS BUT IT DID NOTHING TO RESOLVE THE PROBLEM. I PRESSED THE START/STOP IGNITION TO COMPLETELY SHUT OFF MY CAR. I GAVE IT A MINUTE BEFORE TRYING TO START IT AGAIN. EVEN WHEN I ATTEMPTED TO START THE CAR IT TOOK A BIT TO GET IT TO TURN OVER. IT HAD BEEN JUST OVER 2 MONTHS SINCE MY LAST OIL CHANGE SO I THOUGHT THAT IT WAS ODD THAT I HAD LOW OIL PRESSURE. I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP. AFTER INSPECTING MY CAR THEY NOTICED THAT I HAD NO OIL IN MY CAR. THE MECHANIC THAT PULLED THE DIPSTICK SAID IT WAS SMOKING WHEN HE PULLED IT OUT BECAUSE IT WAS SO DRY. THEY DID AN OIL CHANGE AND TOLD ME THAT THE 2.4L ENGINES IN THE 2017 RENEGADE TEND TO BURN OIL FASTER THAN OTHER ENGINE MODELS. I WAS TOLD TO COME BACK IN 500 MILES SO THAT THEY COULD CHECK MY OIL. FAST FORWARD 2 WEEKS AND I HIT 500 MILES. I MADE MY APPOINTMENT AND TOOK MY CAR INTO THE DEALERSHIP. THEY CHECKED MY ENGINE AND RAN A CONSUMPTION TEST. IN 500 MILES I BURNED THROUGH 2QUARTS OF OIL. MY RENEGADE MADE IT TO 27,392 MILES BEFORE THIS ISSUE. I WAS BEING TOLD THAT I WOULD GET A NEW MOTOR. THEY HAD MY CAR FOR ABOUT 5 DAYS AND I NOW HAVE A NEW MOTOR. BUT IT IS STILL A 2.4L, SO WHAT IS TO SAY THIS WON'T HAPPEN AGAIN? THIS IS THE SECOND CHRYSLER PRODUCT THAT I HAD TO GET A NEW MOTOR BEFORE 30,000 MILES DUE TO A FACTORY DEFECT. THE OTHER WAS FOR A 2013 DODGE DART. I NO LONGER TRUST CHRYSLER PRODUCTS.*DT*JB
Mfg Campaign: 11266877
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Corrective Action:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Additional Notes:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Mfg Campaign: 11266676
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Corrective Action:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Additional Notes:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Mfg Campaign: 11266676
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Corrective Action:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Additional Notes:
THE VEHICLE LOSES POWER WHILE DRIVING. SLOWS DOWN AS THE GAS PEDDLE IS DEPRESSED THEN ABRUPTLY BEGINS TO SPEED BACK UP. THE TRANSMISSION ALSO JERKS SOMETIMES WHILE INCREASING OR DECREASING SPEED. WHILE DRIVING ON THE HIGHWAY.
Mfg Campaign: 11266676
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT LEASED A 2017 JEEP RENEGADE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO KLABEN CHRYSLER JEEP DODGE RAM (1106 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,400.
Corrective Action:
TL* THE CONTACT LEASED A 2017 JEEP RENEGADE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO KLABEN CHRYSLER JEEP DODGE RAM (1106 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,400.
Additional Notes:
TL* THE CONTACT LEASED A 2017 JEEP RENEGADE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO KLABEN CHRYSLER JEEP DODGE RAM (1106 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 18,400.
Mfg Campaign: 11266061
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Corrective Action:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Additional Notes:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Mfg Campaign: 11265601
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Corrective Action:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Additional Notes:
I BOUGHT 2017 JEEP RENEGADE 1/2018. FIRST 6-9 MONTHS RAN GOOD NO ISSUES NOTICED. WHEN I REACHED APPROX. 28K MILES, THE JEEP STARTED SEVERE HARD SHIFTING WITH A CLUNK & CAR JERK ANYTIME I WAS DRIVING IN SPEED RANGE OF 27-32 MPH. OVER NEXT 5 MOS. 10/2018'FEB/MAR 2019, I TOOK MY JEEP TO SAME DEALER PURCHASED/SERVICED 5 DIFFERENT TIMES. EACH TIME SAME COMPLAINT OF HARD SHIFT 27-32MPH. THIS SPORADICALLY HAPPENS WITH NO RHYME OR REASON TO WHEN ONLY THAT IT OCCURS DURING THAT SPEED RANGE. I COULD BE ACCELERATING OR COASTING IN TOWN TO DECELERATE AND WILL HAPPEN. I FILED A FORMAL COMPLAINT TO JEEP CHRYSELR 1/2019 AFTER 3RD DEALER SERVICE VISIT NOT RESOLVED. DEALER EVERY TIME SAID ALL NORMAL, NO TRANSMISSION ISSUES. NOW BOTH DEALER & JEEP INSIST HARD SHIFTING IS NORMAL CLAIMING IT IS AN ELECTRONIC TRANSMISSION THAT HAS A 'CLUTCH' ENGAGEMENT AROUND THAT SPEED AND NORMAL TO FEEL WHEN IT ENGAGES OR DISENGAGES. BOTH DEALER & JEEP CLAIM THIS IS ALSO COMMON AND MORE NOTICEABLE WHEN IT REACHES COLDER WEATHER BUT REFUSE TO ACKNOWLEDGE ANY ISSUES. I ADVISED MY JEEP DIDN'T DO THIS FIRST FEW MONTHS WHEN BOUGHT NEW DURING WINTER SEASON JAN 2018, BUT STILL I AM TOLD BY BOTH DEALER & JEEP THAT THIS IS NORMAL. I STILL HAVE THE PROBLEM TODAY AND NO ONE HAS RESOLVED. NOW THEY JUST SAY NOTHING THEY CAN DO. I EVEN STOPPED DRIVING DISTANCES MAY-JULY AFRAID TO GO OVER MY 36K WARRANTY. I AM GETTING CLOSE TO MY 36K WARRANTY EXP. NOW AND ASKED FOR ONE LAST TIME TO PLEASE FIGURE OUT THE HARD SHIFTING ISSUES BEFORE SOMETHING HAPPENS. I WON'T EVEN LET MY 3 TEEN DRIVING CHILDREN BEHIND WHEEL OF THE JEEP FOR FEAR THAT THE HARD SHIFT & CAR JERKS WOULD POTENTIALLY CAUSE THEM TO HAVE AN ACCIDENT. I OWE TOO MUCH FOR TRADE-IN VALUE SO AM STUCK WITH A NEW JEEP THAT HAS INSANE SHIFTING ISSUES AND JEEP WILL NOT ACKNOWLEDGE, TAKE OWNERSHIP, OR RECALL TO FIX EVEN AFTER MULTIPLE CONSUMER REVIEWS SHOW SAME ISSUE
Mfg Campaign: 11265601
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY 2017 JEEP RENEGADE STALLED ON THE HIGHWAY. I TOOK IT TO MY JEEP DEALERSHIP AND AFTER ONLY TWO YEARS THEY HAVE TO REPLACE THE ENGINE. I ALWAYS DID THE OIL MAINTENANCE AS RECOMMENDED. I HAVE FOUND THERE ARE NUMEROUS COMPLAINTS FROM OTHER OWNERS OF THAT SAME YEAR HAVING THE SAME ENGINE ISSUES. THERE ARE 5 PAGES OF COMPLAINTS ON CAR COMPLAINTS.COM. THIS IS SO UPSETTING TO ME SINCE I COULD HAVE BEEN IN A SERIOUS CRASH WHEN MY RENEGADE STALLED ON THE HIGHWAY WHILE IN MOTION. WHY WASN'T THERE A RECALL??
Corrective Action:
MY 2017 JEEP RENEGADE STALLED ON THE HIGHWAY. I TOOK IT TO MY JEEP DEALERSHIP AND AFTER ONLY TWO YEARS THEY HAVE TO REPLACE THE ENGINE. I ALWAYS DID THE OIL MAINTENANCE AS RECOMMENDED. I HAVE FOUND THERE ARE NUMEROUS COMPLAINTS FROM OTHER OWNERS OF THAT SAME YEAR HAVING THE SAME ENGINE ISSUES. THERE ARE 5 PAGES OF COMPLAINTS ON CAR COMPLAINTS.COM. THIS IS SO UPSETTING TO ME SINCE I COULD HAVE BEEN IN A SERIOUS CRASH WHEN MY RENEGADE STALLED ON THE HIGHWAY WHILE IN MOTION. WHY WASN'T THERE A RECALL??
Additional Notes:
MY 2017 JEEP RENEGADE STALLED ON THE HIGHWAY. I TOOK IT TO MY JEEP DEALERSHIP AND AFTER ONLY TWO YEARS THEY HAVE TO REPLACE THE ENGINE. I ALWAYS DID THE OIL MAINTENANCE AS RECOMMENDED. I HAVE FOUND THERE ARE NUMEROUS COMPLAINTS FROM OTHER OWNERS OF THAT SAME YEAR HAVING THE SAME ENGINE ISSUES. THERE ARE 5 PAGES OF COMPLAINTS ON CAR COMPLAINTS.COM. THIS IS SO UPSETTING TO ME SINCE I COULD HAVE BEEN IN A SERIOUS CRASH WHEN MY RENEGADE STALLED ON THE HIGHWAY WHILE IN MOTION. WHY WASN'T THERE A RECALL??
Mfg Campaign: 11258938
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Corrective Action:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Additional Notes:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Mfg Campaign: 11257597
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Corrective Action:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Additional Notes:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Mfg Campaign: 11257597
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Corrective Action:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Additional Notes:
CAR WOULD NOT GIVE GAS AND COMPLETELY STALLED OUT ON ME, AND CUT OFF!! IT WOULD NOT TURN BACK ON FOR SEVERAL MINUTES. I ALMOST GOT REAMED BY A LARGE DUMP TRUCK BECAUSE THIS HAPPENED IN THE MIDDLE OF A BACK WINDY ROAD!! ALSO, MY CAR IS SLIPPING OUT OF GEAR FROM 1ST, 2ND, AND 3RD! DEALERSHIP TELLS ME I WAS ALMOST OUT OF OIL???? HOW CAN THIS BE? I GET REGULAR OIL CHANGES, AND FUNNY THING IS, THEY ALWAYS TELL ME I'M LOW!!?? I'M FIRST OWNER, PURCHASED IN NOVEMBER 2017! ONLY HAVE 36,000 MILES! NOW DEALERSHIP TELLING ME THIS IS "NORMAL" FOR RENEGADE? WHY WASNT I INFORMED BEFORE PURCHASING!!! THIS IS A MAJOR SADETY HAZARD! I WAS ALMOST SERIOUSLY INJURED, THE DUMP TRUCK SCREACHED TO A HALT BY A MATTER OF INCHES!!!!
Mfg Campaign: 11257597
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS WITHOUT WARNING OR ERROR MESSAGE. GENERALLY WHEN STARTING ON A STEEP HILL OR WHEN ACCELERATING QUICKLY FROM STOP AS IN WHEN ENTERING A FREEWAY ONRAMP. I DRIVE MOSTLY IN THE CITY WITH LOTS OF HILLS. VEHICLE DOES START BACK UP, BUT TENDS TO BE MORE PRONE TO STALLING ONCE ITS HAPPENED. I THINK IT MAY BE LINKED TO OIL PRESSURE SINCE THAT MESSAGE DID COME UP ONCE OF THE 20 TIMES ITS HAPPENED. WHEN OIL IS TOPPED OFF IT DOESN'T SEEM TO HAPPEN, BUT THERE IS NO WARNING ABOUT OIL BEING LOW OR LOW PRESSURE GENERALLY. I LOOKED THIS UP ON A JEEP RENEGADE FORUM AND IT APPEARS A BUNCH OF PEOPLE HAVE HAD THE ISSUE. 2018 VERSIONS OF THIS VEHICLE APPEAR TO HAVE A RECALL IN EFFECT FOR 2 DIFFERENT ISSUES THAT SOUND IDENTICAL TO WHAT IM EXPERIENCING. MY GUESS IS THAT THE CURRENT RECALLS SHOULD APPLY TO MY VEHICLE AS WELL. ID MAINLY LIKE TO MAKE YOU AWARE OF THE ISSUE, BUT ALSO GET ANY UPDATE ABOUT WHETHER A RECALL FOR MY VEHICLE IS LIKELY AS ID RATHER NOT PAY FOR THESE REPAIRS OUT OF POCKET AS THEY SEEM COMPLEX.
Corrective Action:
VEHICLE STALLS WITHOUT WARNING OR ERROR MESSAGE. GENERALLY WHEN STARTING ON A STEEP HILL OR WHEN ACCELERATING QUICKLY FROM STOP AS IN WHEN ENTERING A FREEWAY ONRAMP. I DRIVE MOSTLY IN THE CITY WITH LOTS OF HILLS. VEHICLE DOES START BACK UP, BUT TENDS TO BE MORE PRONE TO STALLING ONCE ITS HAPPENED. I THINK IT MAY BE LINKED TO OIL PRESSURE SINCE THAT MESSAGE DID COME UP ONCE OF THE 20 TIMES ITS HAPPENED. WHEN OIL IS TOPPED OFF IT DOESN'T SEEM TO HAPPEN, BUT THERE IS NO WARNING ABOUT OIL BEING LOW OR LOW PRESSURE GENERALLY. I LOOKED THIS UP ON A JEEP RENEGADE FORUM AND IT APPEARS A BUNCH OF PEOPLE HAVE HAD THE ISSUE. 2018 VERSIONS OF THIS VEHICLE APPEAR TO HAVE A RECALL IN EFFECT FOR 2 DIFFERENT ISSUES THAT SOUND IDENTICAL TO WHAT IM EXPERIENCING. MY GUESS IS THAT THE CURRENT RECALLS SHOULD APPLY TO MY VEHICLE AS WELL. ID MAINLY LIKE TO MAKE YOU AWARE OF THE ISSUE, BUT ALSO GET ANY UPDATE ABOUT WHETHER A RECALL FOR MY VEHICLE IS LIKELY AS ID RATHER NOT PAY FOR THESE REPAIRS OUT OF POCKET AS THEY SEEM COMPLEX.
Additional Notes:
VEHICLE STALLS WITHOUT WARNING OR ERROR MESSAGE. GENERALLY WHEN STARTING ON A STEEP HILL OR WHEN ACCELERATING QUICKLY FROM STOP AS IN WHEN ENTERING A FREEWAY ONRAMP. I DRIVE MOSTLY IN THE CITY WITH LOTS OF HILLS. VEHICLE DOES START BACK UP, BUT TENDS TO BE MORE PRONE TO STALLING ONCE ITS HAPPENED. I THINK IT MAY BE LINKED TO OIL PRESSURE SINCE THAT MESSAGE DID COME UP ONCE OF THE 20 TIMES ITS HAPPENED. WHEN OIL IS TOPPED OFF IT DOESN'T SEEM TO HAPPEN, BUT THERE IS NO WARNING ABOUT OIL BEING LOW OR LOW PRESSURE GENERALLY. I LOOKED THIS UP ON A JEEP RENEGADE FORUM AND IT APPEARS A BUNCH OF PEOPLE HAVE HAD THE ISSUE. 2018 VERSIONS OF THIS VEHICLE APPEAR TO HAVE A RECALL IN EFFECT FOR 2 DIFFERENT ISSUES THAT SOUND IDENTICAL TO WHAT IM EXPERIENCING. MY GUESS IS THAT THE CURRENT RECALLS SHOULD APPLY TO MY VEHICLE AS WELL. ID MAINLY LIKE TO MAKE YOU AWARE OF THE ISSUE, BUT ALSO GET ANY UPDATE ABOUT WHETHER A RECALL FOR MY VEHICLE IS LIKELY AS ID RATHER NOT PAY FOR THESE REPAIRS OUT OF POCKET AS THEY SEEM COMPLEX.
Mfg Campaign: 11257861
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
LOW OIL PRESSURE WARNING, VEHICLE HAD BURNED UP 5QTS OF OIL BETWEEN OIL CHANGES 5000 MILES BARLEY ANY OIL ON DIPSTICK. CAR STALLED IN INTERSECTION AS DRIVER ACCELERATED. VEHICLE HAS BEEN SERVICED REGULARLY AND HAD OIL CHANGES BEFORE SERVICE DATE AND PRIOR TO THIS INCIDENT.
Corrective Action:
LOW OIL PRESSURE WARNING, VEHICLE HAD BURNED UP 5QTS OF OIL BETWEEN OIL CHANGES 5000 MILES BARLEY ANY OIL ON DIPSTICK. CAR STALLED IN INTERSECTION AS DRIVER ACCELERATED. VEHICLE HAS BEEN SERVICED REGULARLY AND HAD OIL CHANGES BEFORE SERVICE DATE AND PRIOR TO THIS INCIDENT.
Additional Notes:
LOW OIL PRESSURE WARNING, VEHICLE HAD BURNED UP 5QTS OF OIL BETWEEN OIL CHANGES 5000 MILES BARLEY ANY OIL ON DIPSTICK. CAR STALLED IN INTERSECTION AS DRIVER ACCELERATED. VEHICLE HAS BEEN SERVICED REGULARLY AND HAD OIL CHANGES BEFORE SERVICE DATE AND PRIOR TO THIS INCIDENT.
Mfg Campaign: 11257882
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HESITATES AND STRUGGLES TO SHIFT. IT HARD SHIFTS AND FEELS LIKE IT KICKS. WHEN ACCELERATING FROM ABOUT 20 MPH TO 65 MPH WHICH IS FREEWAY SPEED ENGINE TAKES A LONG TIME TO ACCELERATE THEN IT JERKS AND SHIFTS REALLY HARD.
Corrective Action:
VEHICLE HESITATES AND STRUGGLES TO SHIFT. IT HARD SHIFTS AND FEELS LIKE IT KICKS. WHEN ACCELERATING FROM ABOUT 20 MPH TO 65 MPH WHICH IS FREEWAY SPEED ENGINE TAKES A LONG TIME TO ACCELERATE THEN IT JERKS AND SHIFTS REALLY HARD.
Additional Notes:
VEHICLE HESITATES AND STRUGGLES TO SHIFT. IT HARD SHIFTS AND FEELS LIKE IT KICKS. WHEN ACCELERATING FROM ABOUT 20 MPH TO 65 MPH WHICH IS FREEWAY SPEED ENGINE TAKES A LONG TIME TO ACCELERATE THEN IT JERKS AND SHIFTS REALLY HARD.
Mfg Campaign: 11256769
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Corrective Action:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Additional Notes:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Mfg Campaign: 11256344
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Corrective Action:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Additional Notes:
THE 2017 WONT TURN OFF AFTER YOU TURNED ON AND ALL THE PANEL LIGHT MALFUNCTION. THE CAR ONLY TURN OFF IF I UNPLUG THE BATTERY. ACCORDING WITH THE WARRANTY OF THE CAR PASSED STATE LAW AND IT CANT BE REPLACE WHICH I THINK IS CRAZY SINCE ANY MALFUNCTION CAN HAPPEN AND CAUSE AN ACCIDENT. ALSO THE JEEP WONT TURN OFF . THE DEALER DOESNT KNOW HOT TO FIXED SINCE NO CODE IS GIVING. I AM AFRAID OF USING THE CAR FOR MY OWN SAFETY AND FAMILY, AND ALL I WANT IS A REPLACEMENT.
Mfg Campaign: 11256344
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE RUNS OUT OF OIL PRIOR TO MY OIL CHANGE. RANDOMLY WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, MY LOW OIL PRESSURE NOTICE WILL POP ON AND DISAPPEAR AND THEN STALL ON ME. WAS TOLD BY MY THE DEALER THAT THIS IS RELATED TO PRESSURE CONSUMPTION.
Corrective Action:
MY VEHICLE RUNS OUT OF OIL PRIOR TO MY OIL CHANGE. RANDOMLY WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, MY LOW OIL PRESSURE NOTICE WILL POP ON AND DISAPPEAR AND THEN STALL ON ME. WAS TOLD BY MY THE DEALER THAT THIS IS RELATED TO PRESSURE CONSUMPTION.
Additional Notes:
MY VEHICLE RUNS OUT OF OIL PRIOR TO MY OIL CHANGE. RANDOMLY WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, MY LOW OIL PRESSURE NOTICE WILL POP ON AND DISAPPEAR AND THEN STALL ON ME. WAS TOLD BY MY THE DEALER THAT THIS IS RELATED TO PRESSURE CONSUMPTION.
Mfg Campaign: 11255794
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
COOLING FAN FAILURE. COOLING FAN IS RATTLING AND INCONSISTENT. LEADS TO OVERHEATING. LIMITED FCA "CUSTOMER SATISFACTION RECALL" (V54) DOES NOT COVER ALL AFFECTED VEHICLES.
Corrective Action:
COOLING FAN FAILURE. COOLING FAN IS RATTLING AND INCONSISTENT. LEADS TO OVERHEATING. LIMITED FCA "CUSTOMER SATISFACTION RECALL" (V54) DOES NOT COVER ALL AFFECTED VEHICLES.
Additional Notes:
COOLING FAN FAILURE. COOLING FAN IS RATTLING AND INCONSISTENT. LEADS TO OVERHEATING. LIMITED FCA "CUSTOMER SATISFACTION RECALL" (V54) DOES NOT COVER ALL AFFECTED VEHICLES.
Mfg Campaign: 11255869
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT UNKNOWN SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT UNKNOWN SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING AT UNKNOWN SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE FAILED TO SHUT OFF. THE VEHICLE WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11255886
Recall Date: Sep 16, 2019
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