Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S62
Recall Date: Jul 20, 2016
Daystar Products International, Inc.
Safety Issue:
Daystar Products International, Inc. (Daystar) is recalling certain aftermarket replacement rear control arm brackets included in Daystar's 2015-2016 Jeep Renegade 1.5" spacer kit, part KJ09168BK, shipped from Daystar to distributors between October 27, 2015 and November 5, 2015. The affected spacers may have improper or incomplete welds on the top flange on the rear control arm bracket, that can allow the rear axle to shift while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-01
Recall Date: Feb 18, 2016
Consumer Complaints
644 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Corrective Action:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Additional Notes:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Mfg Campaign: 11031630
Recall Date: Oct 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Corrective Action:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Additional Notes:
I BOUGHT THIS CAR A YEAR A AGO. IT IS STILL UNDER WARRENTY. THE RADIATOR IS MESSED UP AND CAR IS OVER HEATED. IT SHOWS CHECK ENGINE LIGHT. BUT DEALERSHIP IS SAYING IT COULD TAKE THEM MONTHS . WHY DO NOT THEY RECALL ALL THE CARS??
Mfg Campaign: 11031630
Recall Date: Oct 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TUESDAY 9/6 MY RENEGADE WAS MAKING A CLICKING NOISE AND STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. NO INDICATOR LIGHTS CAME ON. WE CHECKED THE OIL AND IT SMELLED BURNT AND DID NOT REGISTER ON THE DIPSTICK. I CALLED THE DEALER AND WAS TOLD IT WAS BECAUSE THE OIL CHANGE WAS 1000 MILES OVERDUE. WE PUT A QUART OF OIL IN AND THE NOISE STOPPED. WE TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE AND WERE TOLD THERE WERE NO OTHER PROBLEMS. ONE WEEK LATER ON 9/13 IT MADE THE SAME NOISE AND AGAIN STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. AGAIN NO INDICATED LIGHTS CAME ON. I LET IT COOL A FEW MINUTES THEN DROVE TO MY DESTINATION 2-3 MINES FURTHER. AT THAT TIME THE CHECK ENGINE LIGHT CAME ON. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS A FAN MOTOR. THE PART IS ON BACKORDER UNTIL SOMETIME IN NOVEMBER. MY VEHICLE HAS LESS THAN 39000 MILES AND IS 1 1/2 YEARS OLD.
Corrective Action:
ON TUESDAY 9/6 MY RENEGADE WAS MAKING A CLICKING NOISE AND STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. NO INDICATOR LIGHTS CAME ON. WE CHECKED THE OIL AND IT SMELLED BURNT AND DID NOT REGISTER ON THE DIPSTICK. I CALLED THE DEALER AND WAS TOLD IT WAS BECAUSE THE OIL CHANGE WAS 1000 MILES OVERDUE. WE PUT A QUART OF OIL IN AND THE NOISE STOPPED. WE TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE AND WERE TOLD THERE WERE NO OTHER PROBLEMS. ONE WEEK LATER ON 9/13 IT MADE THE SAME NOISE AND AGAIN STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. AGAIN NO INDICATED LIGHTS CAME ON. I LET IT COOL A FEW MINUTES THEN DROVE TO MY DESTINATION 2-3 MINES FURTHER. AT THAT TIME THE CHECK ENGINE LIGHT CAME ON. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS A FAN MOTOR. THE PART IS ON BACKORDER UNTIL SOMETIME IN NOVEMBER. MY VEHICLE HAS LESS THAN 39000 MILES AND IS 1 1/2 YEARS OLD.
Additional Notes:
ON TUESDAY 9/6 MY RENEGADE WAS MAKING A CLICKING NOISE AND STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. NO INDICATOR LIGHTS CAME ON. WE CHECKED THE OIL AND IT SMELLED BURNT AND DID NOT REGISTER ON THE DIPSTICK. I CALLED THE DEALER AND WAS TOLD IT WAS BECAUSE THE OIL CHANGE WAS 1000 MILES OVERDUE. WE PUT A QUART OF OIL IN AND THE NOISE STOPPED. WE TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE AND WERE TOLD THERE WERE NO OTHER PROBLEMS. ONE WEEK LATER ON 9/13 IT MADE THE SAME NOISE AND AGAIN STARTED SMOKING AND SMELLED LIKE IT WAS OVERHEATING. AGAIN NO INDICATED LIGHTS CAME ON. I LET IT COOL A FEW MINUTES THEN DROVE TO MY DESTINATION 2-3 MINES FURTHER. AT THAT TIME THE CHECK ENGINE LIGHT CAME ON. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS A FAN MOTOR. THE PART IS ON BACKORDER UNTIL SOMETIME IN NOVEMBER. MY VEHICLE HAS LESS THAN 39000 MILES AND IS 1 1/2 YEARS OLD.
Mfg Campaign: 11030710
Recall Date: Oct 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP RENEGADE BEGAN OVER HEATING DUE TO THE RADIATOR FAN FAILURE. MY VEHICLE ISNUNDER WARRANTY AT 20,276 MILES . THE PARTS ARE BACKORDERED FOR MONTHS AND AM NOT BEING OFFERED A LOANER OR GETTING TRUE RESPONSES FROM JEEP ONLY GENERIC WE ARE SORRY FOR YOUR STRUGGLES OF BEING A FAMILY OF 5 WITH DIFFERENT WORK SCHEDULES . CHEERAND BAND ETC. THERE MUST BE A RECALL TO SAVE OTHER OWNERS WITH THIS ISSUE AND ONES THAT WILL ARISE
Corrective Action:
MY JEEP RENEGADE BEGAN OVER HEATING DUE TO THE RADIATOR FAN FAILURE. MY VEHICLE ISNUNDER WARRANTY AT 20,276 MILES . THE PARTS ARE BACKORDERED FOR MONTHS AND AM NOT BEING OFFERED A LOANER OR GETTING TRUE RESPONSES FROM JEEP ONLY GENERIC WE ARE SORRY FOR YOUR STRUGGLES OF BEING A FAMILY OF 5 WITH DIFFERENT WORK SCHEDULES . CHEERAND BAND ETC. THERE MUST BE A RECALL TO SAVE OTHER OWNERS WITH THIS ISSUE AND ONES THAT WILL ARISE
Additional Notes:
MY JEEP RENEGADE BEGAN OVER HEATING DUE TO THE RADIATOR FAN FAILURE. MY VEHICLE ISNUNDER WARRANTY AT 20,276 MILES . THE PARTS ARE BACKORDERED FOR MONTHS AND AM NOT BEING OFFERED A LOANER OR GETTING TRUE RESPONSES FROM JEEP ONLY GENERIC WE ARE SORRY FOR YOUR STRUGGLES OF BEING A FAMILY OF 5 WITH DIFFERENT WORK SCHEDULES . CHEERAND BAND ETC. THERE MUST BE A RECALL TO SAVE OTHER OWNERS WITH THIS ISSUE AND ONES THAT WILL ARISE
Mfg Campaign: 11025088
Recall Date: Sep 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
COOLING FAN ASSEMBLY STOPPED FUNCTIONING AND CAUSED SMOKING AND LOUD NOISE FROM UNDER THE HOOD ACCOMPANIED BY A STRONG CHEMICAL OR BURNING SMELL. THIS HAPPENED WHILE STOPPED AT A TRAFFIC LIGHT. IMMEDIATELY PULLED TO THE SIDE OF ROAD AND TURNED CAR OFF. NO LEAKING FLUID NOTED BENEATH VEHICLE. CAR TURNED BACK ON AND THE CHECK ENGINE LIGHT THEN CAME ON. PART IS BACK ORDERED WITH NO DATE. PER DEALERSHIP, NOT UNDER WARRANTY AND DANGEROUS TO DRIVE. NO LOANER CAR OFFERED.
Corrective Action:
COOLING FAN ASSEMBLY STOPPED FUNCTIONING AND CAUSED SMOKING AND LOUD NOISE FROM UNDER THE HOOD ACCOMPANIED BY A STRONG CHEMICAL OR BURNING SMELL. THIS HAPPENED WHILE STOPPED AT A TRAFFIC LIGHT. IMMEDIATELY PULLED TO THE SIDE OF ROAD AND TURNED CAR OFF. NO LEAKING FLUID NOTED BENEATH VEHICLE. CAR TURNED BACK ON AND THE CHECK ENGINE LIGHT THEN CAME ON. PART IS BACK ORDERED WITH NO DATE. PER DEALERSHIP, NOT UNDER WARRANTY AND DANGEROUS TO DRIVE. NO LOANER CAR OFFERED.
Additional Notes:
COOLING FAN ASSEMBLY STOPPED FUNCTIONING AND CAUSED SMOKING AND LOUD NOISE FROM UNDER THE HOOD ACCOMPANIED BY A STRONG CHEMICAL OR BURNING SMELL. THIS HAPPENED WHILE STOPPED AT A TRAFFIC LIGHT. IMMEDIATELY PULLED TO THE SIDE OF ROAD AND TURNED CAR OFF. NO LEAKING FLUID NOTED BENEATH VEHICLE. CAR TURNED BACK ON AND THE CHECK ENGINE LIGHT THEN CAME ON. PART IS BACK ORDERED WITH NO DATE. PER DEALERSHIP, NOT UNDER WARRANTY AND DANGEROUS TO DRIVE. NO LOANER CAR OFFERED.
Mfg Campaign: 11024898
Recall Date: Sep 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR COOLING FAN FAILURE (SEIZED). PARTS ON BACKORDER LEAD-TIME 2 MONTHS. THIS HAPPENED WHILE DRIVING ON CITY STREETS. HAD A BURNING SMELL WITH SMOKE COMING FROM THE FRONT OF THE VEHICLE. STOPPED TO CHECK THE MOTOR, DISCOVERED THE RADIATOR COOLING FAN WAS NOT RUNNING. PUSHED THE FAN BLADE, IT WAS SEIZED. THE WATER TEMP GOT UP TO 250+, HIGH TEMPERATURE LIGHT CAME ON, STOPPED AND LET IT COOL DOWN ENOUGH TO GET IT TO THE DEALERSHIP. COOLED TO 130, DROVE APPROX. 5 MILES TO THE DEALERSHIP AND LEFT IT AT THE NIGHT DROP (SUNDAY 9/17/2017).
Corrective Action:
RADIATOR COOLING FAN FAILURE (SEIZED). PARTS ON BACKORDER LEAD-TIME 2 MONTHS. THIS HAPPENED WHILE DRIVING ON CITY STREETS. HAD A BURNING SMELL WITH SMOKE COMING FROM THE FRONT OF THE VEHICLE. STOPPED TO CHECK THE MOTOR, DISCOVERED THE RADIATOR COOLING FAN WAS NOT RUNNING. PUSHED THE FAN BLADE, IT WAS SEIZED. THE WATER TEMP GOT UP TO 250+, HIGH TEMPERATURE LIGHT CAME ON, STOPPED AND LET IT COOL DOWN ENOUGH TO GET IT TO THE DEALERSHIP. COOLED TO 130, DROVE APPROX. 5 MILES TO THE DEALERSHIP AND LEFT IT AT THE NIGHT DROP (SUNDAY 9/17/2017).
Additional Notes:
RADIATOR COOLING FAN FAILURE (SEIZED). PARTS ON BACKORDER LEAD-TIME 2 MONTHS. THIS HAPPENED WHILE DRIVING ON CITY STREETS. HAD A BURNING SMELL WITH SMOKE COMING FROM THE FRONT OF THE VEHICLE. STOPPED TO CHECK THE MOTOR, DISCOVERED THE RADIATOR COOLING FAN WAS NOT RUNNING. PUSHED THE FAN BLADE, IT WAS SEIZED. THE WATER TEMP GOT UP TO 250+, HIGH TEMPERATURE LIGHT CAME ON, STOPPED AND LET IT COOL DOWN ENOUGH TO GET IT TO THE DEALERSHIP. COOLED TO 130, DROVE APPROX. 5 MILES TO THE DEALERSHIP AND LEFT IT AT THE NIGHT DROP (SUNDAY 9/17/2017).
Mfg Campaign: 11024197
Recall Date: Sep 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING HOME FROM WORK, I WAS STATIONARY ON A COTY STREET WITH ONCOMING TRAFFIC, WAITING AT THE LIGHT TO MAKE A LEFT TURN. WHEN THE LIGHT CHANGED, I LET OFF THE BRAKE AND AT THE VERY BEGINNING OF APPLYING PRESSURE TO THE GAS PEDAL TO ACCELERATE, THE RENEGADE STALLED WITH NO WARNING, NO WARNING LIGHTS. UNDER 16,000 MILES AND NOT DUE FOR AN OIL CHANGE FOR AROUND 500 MILES. I HAD TO PUT ON MY FLASHERS, PRESS THE STOP BUTTON AND THEN RESTARTED BY APPLYING MY FOOT TO THE BRAKE AND PUSHING THE START BUTTON. THE DEALER CHECKED THE WIRING HARNESS (PER MY REQUEST AS OTHERS HAVE POSTED HAVING THIS ISSUE AND STATED THE WIRING HARNESS WAS THE PROBLEM). THEY STATED THEY CHECKED EVERYTHING AND FOUND NOTHING OTHER THAN THE RENEGADE TO BE A QUART LOW ON OIL AND THIS WAS THE CAUSE OF THE STALL/ SHUT DOWN. THEY STATED THIS HAS HAPPENED WITH SOME JEEP CHEROKEES AS WELL. THIS IS NOT SAFE AT ALL, TO HAVE A VEHICLE STALL WITH NO WARNING, NO WARNING LIGHTS WHILE IN THE MIDDLE OF TRAFFIC. I FEEL IT'S JUST A MATTER OF TIME BEFORE SOMEONE STALLS AND IS HIT BY ANOTHER DRIVER BECAUSE OF THIS, CAUSING INJURY OR DEATH.
Corrective Action:
DRIVING HOME FROM WORK, I WAS STATIONARY ON A COTY STREET WITH ONCOMING TRAFFIC, WAITING AT THE LIGHT TO MAKE A LEFT TURN. WHEN THE LIGHT CHANGED, I LET OFF THE BRAKE AND AT THE VERY BEGINNING OF APPLYING PRESSURE TO THE GAS PEDAL TO ACCELERATE, THE RENEGADE STALLED WITH NO WARNING, NO WARNING LIGHTS. UNDER 16,000 MILES AND NOT DUE FOR AN OIL CHANGE FOR AROUND 500 MILES. I HAD TO PUT ON MY FLASHERS, PRESS THE STOP BUTTON AND THEN RESTARTED BY APPLYING MY FOOT TO THE BRAKE AND PUSHING THE START BUTTON. THE DEALER CHECKED THE WIRING HARNESS (PER MY REQUEST AS OTHERS HAVE POSTED HAVING THIS ISSUE AND STATED THE WIRING HARNESS WAS THE PROBLEM). THEY STATED THEY CHECKED EVERYTHING AND FOUND NOTHING OTHER THAN THE RENEGADE TO BE A QUART LOW ON OIL AND THIS WAS THE CAUSE OF THE STALL/ SHUT DOWN. THEY STATED THIS HAS HAPPENED WITH SOME JEEP CHEROKEES AS WELL. THIS IS NOT SAFE AT ALL, TO HAVE A VEHICLE STALL WITH NO WARNING, NO WARNING LIGHTS WHILE IN THE MIDDLE OF TRAFFIC. I FEEL IT'S JUST A MATTER OF TIME BEFORE SOMEONE STALLS AND IS HIT BY ANOTHER DRIVER BECAUSE OF THIS, CAUSING INJURY OR DEATH.
Additional Notes:
DRIVING HOME FROM WORK, I WAS STATIONARY ON A COTY STREET WITH ONCOMING TRAFFIC, WAITING AT THE LIGHT TO MAKE A LEFT TURN. WHEN THE LIGHT CHANGED, I LET OFF THE BRAKE AND AT THE VERY BEGINNING OF APPLYING PRESSURE TO THE GAS PEDAL TO ACCELERATE, THE RENEGADE STALLED WITH NO WARNING, NO WARNING LIGHTS. UNDER 16,000 MILES AND NOT DUE FOR AN OIL CHANGE FOR AROUND 500 MILES. I HAD TO PUT ON MY FLASHERS, PRESS THE STOP BUTTON AND THEN RESTARTED BY APPLYING MY FOOT TO THE BRAKE AND PUSHING THE START BUTTON. THE DEALER CHECKED THE WIRING HARNESS (PER MY REQUEST AS OTHERS HAVE POSTED HAVING THIS ISSUE AND STATED THE WIRING HARNESS WAS THE PROBLEM). THEY STATED THEY CHECKED EVERYTHING AND FOUND NOTHING OTHER THAN THE RENEGADE TO BE A QUART LOW ON OIL AND THIS WAS THE CAUSE OF THE STALL/ SHUT DOWN. THEY STATED THIS HAS HAPPENED WITH SOME JEEP CHEROKEES AS WELL. THIS IS NOT SAFE AT ALL, TO HAVE A VEHICLE STALL WITH NO WARNING, NO WARNING LIGHTS WHILE IN THE MIDDLE OF TRAFFIC. I FEEL IT'S JUST A MATTER OF TIME BEFORE SOMEONE STALLS AND IS HIT BY ANOTHER DRIVER BECAUSE OF THIS, CAUSING INJURY OR DEATH.
Mfg Campaign: 11023861
Recall Date: Sep 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I LIVE IN SW HOUSTON AND WORK A 20/10 SCHEDULE IN MIDLAND, TEXAS. MY 2016 JEEP DECIDED TO OVERHEAT BECAUSE OF A FAULTY FAN CONTROL MODULE 550 MILES AWAY FROM HOME IN AN HEB PARKING LOT. THE CHECK ENGINE LIGHT CAME ON NOT 2 MINUTES EARLIER, FOLLOWED BY THE COOLANT TEMPERATURE WARNING LIGHT. THERE WAS NO TIME FOR ME TO EVEN FIND A MECHANIC AS FROM BEGINNING TO END ALL OCCURRED IN LESS THAN 2 MINUTES IN STOP-AND-GO TRAFFIC. COOLANT CAME BUBBLING UP THE RESERVOIR AND CONVINCED ME I HAD A LEAK. SEE PHOTOS. AFTER THE TOW, I WAS STRANDED BECAUSE THE DEALER COULDN'T PROVIDE A LOANER SO I HAD TO FLY BACK TO HOUSTON, LEAVING MY RENEGADE AT ALL AMERICAN DODGE CHRYSLER JEEP OF MIDLAND. I WAS TOLD THERE IS A NATIONWIDE BACK-ORDER OF 7000 UNITS, AS OF SEPTEMBER 6TH. TURN AROUND TIME IS APPROX 6 WEEKS. I HAVE BEEN ON THE PHONE WITH JEEP CUSTOMER SERVICE AND THEY SAID MY CAR IS SCHEDULED TO BE FIXED IN NOVEMBER. FOR REFERENCE, TODAY IS THE 14TH DAY OF SEPTEMBER. IF I HAD A M-F JOB, I WOULD'VE BEEN FIRED BY NOW. THEY ARE SO SLOW TO RESPOND! ALSO, THEY ARE ONLY ABLE TO REIMBURSE ME UP TO $35 A DAY FOR A RENTAL. THE OPTIONS ARE VERY LIMITED AND I NEED A 4X4 FOR WORK. NOT TO MENTION, I HAVE TO PAY USING MY OWN CARD AND SUBMIT A RECEIPT TO GET REIMBURSED, A PROCESS I'M TOLD COULD TAKE BETWEEN 30 TO 60 DAYS. DID I MENTION THAT MY CAR HAD ONLY 32,000 MILES ON AND IS UNDER WARRANTY UNTIL 36,000 OR MAY 2018?
Corrective Action:
I LIVE IN SW HOUSTON AND WORK A 20/10 SCHEDULE IN MIDLAND, TEXAS. MY 2016 JEEP DECIDED TO OVERHEAT BECAUSE OF A FAULTY FAN CONTROL MODULE 550 MILES AWAY FROM HOME IN AN HEB PARKING LOT. THE CHECK ENGINE LIGHT CAME ON NOT 2 MINUTES EARLIER, FOLLOWED BY THE COOLANT TEMPERATURE WARNING LIGHT. THERE WAS NO TIME FOR ME TO EVEN FIND A MECHANIC AS FROM BEGINNING TO END ALL OCCURRED IN LESS THAN 2 MINUTES IN STOP-AND-GO TRAFFIC. COOLANT CAME BUBBLING UP THE RESERVOIR AND CONVINCED ME I HAD A LEAK. SEE PHOTOS. AFTER THE TOW, I WAS STRANDED BECAUSE THE DEALER COULDN'T PROVIDE A LOANER SO I HAD TO FLY BACK TO HOUSTON, LEAVING MY RENEGADE AT ALL AMERICAN DODGE CHRYSLER JEEP OF MIDLAND. I WAS TOLD THERE IS A NATIONWIDE BACK-ORDER OF 7000 UNITS, AS OF SEPTEMBER 6TH. TURN AROUND TIME IS APPROX 6 WEEKS. I HAVE BEEN ON THE PHONE WITH JEEP CUSTOMER SERVICE AND THEY SAID MY CAR IS SCHEDULED TO BE FIXED IN NOVEMBER. FOR REFERENCE, TODAY IS THE 14TH DAY OF SEPTEMBER. IF I HAD A M-F JOB, I WOULD'VE BEEN FIRED BY NOW. THEY ARE SO SLOW TO RESPOND! ALSO, THEY ARE ONLY ABLE TO REIMBURSE ME UP TO $35 A DAY FOR A RENTAL. THE OPTIONS ARE VERY LIMITED AND I NEED A 4X4 FOR WORK. NOT TO MENTION, I HAVE TO PAY USING MY OWN CARD AND SUBMIT A RECEIPT TO GET REIMBURSED, A PROCESS I'M TOLD COULD TAKE BETWEEN 30 TO 60 DAYS. DID I MENTION THAT MY CAR HAD ONLY 32,000 MILES ON AND IS UNDER WARRANTY UNTIL 36,000 OR MAY 2018?
Additional Notes:
I LIVE IN SW HOUSTON AND WORK A 20/10 SCHEDULE IN MIDLAND, TEXAS. MY 2016 JEEP DECIDED TO OVERHEAT BECAUSE OF A FAULTY FAN CONTROL MODULE 550 MILES AWAY FROM HOME IN AN HEB PARKING LOT. THE CHECK ENGINE LIGHT CAME ON NOT 2 MINUTES EARLIER, FOLLOWED BY THE COOLANT TEMPERATURE WARNING LIGHT. THERE WAS NO TIME FOR ME TO EVEN FIND A MECHANIC AS FROM BEGINNING TO END ALL OCCURRED IN LESS THAN 2 MINUTES IN STOP-AND-GO TRAFFIC. COOLANT CAME BUBBLING UP THE RESERVOIR AND CONVINCED ME I HAD A LEAK. SEE PHOTOS. AFTER THE TOW, I WAS STRANDED BECAUSE THE DEALER COULDN'T PROVIDE A LOANER SO I HAD TO FLY BACK TO HOUSTON, LEAVING MY RENEGADE AT ALL AMERICAN DODGE CHRYSLER JEEP OF MIDLAND. I WAS TOLD THERE IS A NATIONWIDE BACK-ORDER OF 7000 UNITS, AS OF SEPTEMBER 6TH. TURN AROUND TIME IS APPROX 6 WEEKS. I HAVE BEEN ON THE PHONE WITH JEEP CUSTOMER SERVICE AND THEY SAID MY CAR IS SCHEDULED TO BE FIXED IN NOVEMBER. FOR REFERENCE, TODAY IS THE 14TH DAY OF SEPTEMBER. IF I HAD A M-F JOB, I WOULD'VE BEEN FIRED BY NOW. THEY ARE SO SLOW TO RESPOND! ALSO, THEY ARE ONLY ABLE TO REIMBURSE ME UP TO $35 A DAY FOR A RENTAL. THE OPTIONS ARE VERY LIMITED AND I NEED A 4X4 FOR WORK. NOT TO MENTION, I HAVE TO PAY USING MY OWN CARD AND SUBMIT A RECEIPT TO GET REIMBURSED, A PROCESS I'M TOLD COULD TAKE BETWEEN 30 TO 60 DAYS. DID I MENTION THAT MY CAR HAD ONLY 32,000 MILES ON AND IS UNDER WARRANTY UNTIL 36,000 OR MAY 2018?
Mfg Campaign: 11023400
Recall Date: Sep 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLES ELECTRIC COOLING FAN HAS WORN OUT WITH LESS THEN 45,000 MILES. AFTER CALLING AROUND TO DIFFERENT DEALERSHIPS AND PARTS DEPARTMENTS. INFORMATION OBTAINED IS THERE ARE MORE THEN 2500 BACK ORDERS FOR THIS PART. WE WILL HAVE TO WAIT 3 TO 4 WEEKS BEFORE WE COULD SEE THIS PART BEING DELIVERED TO MAKE REPAIRS. SEEMS TO ME THAT IF YOU HAVE THIS MANY BACK ORDERS THEN MAYBE THERE IS AN ISSUE WITH THE PART.
Corrective Action:
THIS VEHICLES ELECTRIC COOLING FAN HAS WORN OUT WITH LESS THEN 45,000 MILES. AFTER CALLING AROUND TO DIFFERENT DEALERSHIPS AND PARTS DEPARTMENTS. INFORMATION OBTAINED IS THERE ARE MORE THEN 2500 BACK ORDERS FOR THIS PART. WE WILL HAVE TO WAIT 3 TO 4 WEEKS BEFORE WE COULD SEE THIS PART BEING DELIVERED TO MAKE REPAIRS. SEEMS TO ME THAT IF YOU HAVE THIS MANY BACK ORDERS THEN MAYBE THERE IS AN ISSUE WITH THE PART.
Additional Notes:
THIS VEHICLES ELECTRIC COOLING FAN HAS WORN OUT WITH LESS THEN 45,000 MILES. AFTER CALLING AROUND TO DIFFERENT DEALERSHIPS AND PARTS DEPARTMENTS. INFORMATION OBTAINED IS THERE ARE MORE THEN 2500 BACK ORDERS FOR THIS PART. WE WILL HAVE TO WAIT 3 TO 4 WEEKS BEFORE WE COULD SEE THIS PART BEING DELIVERED TO MAKE REPAIRS. SEEMS TO ME THAT IF YOU HAVE THIS MANY BACK ORDERS THEN MAYBE THERE IS AN ISSUE WITH THE PART.
Mfg Campaign: 11021479
Recall Date: Sep 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELDS ARE MADE WITH POOR QUALITY GLASS.WHEN YOU GET A CHIP IT SPREADS BEYOND REPAIR IN A DAY.I BOUGHT MY VEHICLE BRAND NEW IN NOV.OF 2016,IN JAN 2017 HAD THE WINDSHIELDS REPLACED.GOT ANOTHER ROCK CHIP LAST MONTH AND THE WINDSHIELD HAS TO BE REPLACED.I HAVE ONLY HAD THIS CAR 10 MONTHS AND WILL BE ON MY 3RD WINDSHIELD.I HAVE OWNED VEHICLES 32 YRS AND NEVER HAD TO REPLACE WINDSHIELDS THIS MUCH.ROCK CHIPS DON'T NORMALLY SPREAD QUICKLY LIKE THEY DO ON THE RENEGADES.I THOUGHT IT WAS JUST ME BUT RENEGADE OWNERS ALL OVER THE U.S.ARE EXPERIENCING THE SAME PROBLEM.SOMEONE IS GONNA HAVE TO DIE FOR JEEP TO REALIZE THIS PROBLEM.NO CAR SHOULD NEED 3 WINDSHIELDS IN 10 MONTHS.
Corrective Action:
THE WINDSHIELDS ARE MADE WITH POOR QUALITY GLASS.WHEN YOU GET A CHIP IT SPREADS BEYOND REPAIR IN A DAY.I BOUGHT MY VEHICLE BRAND NEW IN NOV.OF 2016,IN JAN 2017 HAD THE WINDSHIELDS REPLACED.GOT ANOTHER ROCK CHIP LAST MONTH AND THE WINDSHIELD HAS TO BE REPLACED.I HAVE ONLY HAD THIS CAR 10 MONTHS AND WILL BE ON MY 3RD WINDSHIELD.I HAVE OWNED VEHICLES 32 YRS AND NEVER HAD TO REPLACE WINDSHIELDS THIS MUCH.ROCK CHIPS DON'T NORMALLY SPREAD QUICKLY LIKE THEY DO ON THE RENEGADES.I THOUGHT IT WAS JUST ME BUT RENEGADE OWNERS ALL OVER THE U.S.ARE EXPERIENCING THE SAME PROBLEM.SOMEONE IS GONNA HAVE TO DIE FOR JEEP TO REALIZE THIS PROBLEM.NO CAR SHOULD NEED 3 WINDSHIELDS IN 10 MONTHS.
Additional Notes:
THE WINDSHIELDS ARE MADE WITH POOR QUALITY GLASS.WHEN YOU GET A CHIP IT SPREADS BEYOND REPAIR IN A DAY.I BOUGHT MY VEHICLE BRAND NEW IN NOV.OF 2016,IN JAN 2017 HAD THE WINDSHIELDS REPLACED.GOT ANOTHER ROCK CHIP LAST MONTH AND THE WINDSHIELD HAS TO BE REPLACED.I HAVE ONLY HAD THIS CAR 10 MONTHS AND WILL BE ON MY 3RD WINDSHIELD.I HAVE OWNED VEHICLES 32 YRS AND NEVER HAD TO REPLACE WINDSHIELDS THIS MUCH.ROCK CHIPS DON'T NORMALLY SPREAD QUICKLY LIKE THEY DO ON THE RENEGADES.I THOUGHT IT WAS JUST ME BUT RENEGADE OWNERS ALL OVER THE U.S.ARE EXPERIENCING THE SAME PROBLEM.SOMEONE IS GONNA HAVE TO DIE FOR JEEP TO REALIZE THIS PROBLEM.NO CAR SHOULD NEED 3 WINDSHIELDS IN 10 MONTHS.
Mfg Campaign: 11021115
Recall Date: Sep 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Corrective Action:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Additional Notes:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Mfg Campaign: 11020054
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Corrective Action:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Additional Notes:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Mfg Campaign: 11020054
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Corrective Action:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Additional Notes:
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Mfg Campaign: 11020054
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Corrective Action:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Additional Notes:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Mfg Campaign: 11020187
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Corrective Action:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Additional Notes:
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Mfg Campaign: 11020187
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
POSTING THIS INCIDENT DUE TO SEEING SO MANY OTHER SIMILAR ISSUES WITH THE RENEGADE WINDSHIELD. I LEASED THE RENEGADE UNDER A GREAT DEAL OF PRESSURE IN JULY 2016. NOW I AM SEEING WHY. IT IS A DANGEROUS PIECE OF JUNK. ISSUE: I WAS DRIVING THE VEHICLE DURING WEEK TWO WITH A FRIEND THAT WAS A WITNESS. WE WERE ON A DRY, CLEAR ROAD WITH TWO OTHER CARS, SOMETHING FLEW UP AND DINGED THE WINDSHIELD AND THE WINDSHIELD CRACKED. HAD TO MAKE CLAIM TO GET IT REPAIRED. COMPANY DID A PATCH, BUT THE STAR CRACK IS STILL IN THE LOWER PART OF MY VISION. SINCE THIS IS A LEASE I LIKELY WILL NEED TO HAVE THE ENTIRE WINDSHIELD REPLACED. I HAVEN'T HAD ANY CLAIMS OR TICKETS IN WELL OVER THIRTY YEARS. I HAVE HAD JEEPS AND OTHER CHRYSLER VEHICLES MY ENTIRE LIFE AND NEVER HAVE I HAD A WINDSHIELD CRACK WITH LESS THAN 300 MILES ON IT. WITH THE OTHER ENGINE ISSUES AND STALLING ISSUES THIS VEHICLE IS A DEATH TRAP. GOING TO TAPE A NOTE TO THE BACK OF THE VEHICLE THAT THE "THIS RENEGADE STALLS AND TURNS OFF WITHOUT WARNING. PLEASE DON'T HIT ME." (REPORTED IN OTHER INCIDENT REPORTS.)
Corrective Action:
POSTING THIS INCIDENT DUE TO SEEING SO MANY OTHER SIMILAR ISSUES WITH THE RENEGADE WINDSHIELD. I LEASED THE RENEGADE UNDER A GREAT DEAL OF PRESSURE IN JULY 2016. NOW I AM SEEING WHY. IT IS A DANGEROUS PIECE OF JUNK. ISSUE: I WAS DRIVING THE VEHICLE DURING WEEK TWO WITH A FRIEND THAT WAS A WITNESS. WE WERE ON A DRY, CLEAR ROAD WITH TWO OTHER CARS, SOMETHING FLEW UP AND DINGED THE WINDSHIELD AND THE WINDSHIELD CRACKED. HAD TO MAKE CLAIM TO GET IT REPAIRED. COMPANY DID A PATCH, BUT THE STAR CRACK IS STILL IN THE LOWER PART OF MY VISION. SINCE THIS IS A LEASE I LIKELY WILL NEED TO HAVE THE ENTIRE WINDSHIELD REPLACED. I HAVEN'T HAD ANY CLAIMS OR TICKETS IN WELL OVER THIRTY YEARS. I HAVE HAD JEEPS AND OTHER CHRYSLER VEHICLES MY ENTIRE LIFE AND NEVER HAVE I HAD A WINDSHIELD CRACK WITH LESS THAN 300 MILES ON IT. WITH THE OTHER ENGINE ISSUES AND STALLING ISSUES THIS VEHICLE IS A DEATH TRAP. GOING TO TAPE A NOTE TO THE BACK OF THE VEHICLE THAT THE "THIS RENEGADE STALLS AND TURNS OFF WITHOUT WARNING. PLEASE DON'T HIT ME." (REPORTED IN OTHER INCIDENT REPORTS.)
Additional Notes:
POSTING THIS INCIDENT DUE TO SEEING SO MANY OTHER SIMILAR ISSUES WITH THE RENEGADE WINDSHIELD. I LEASED THE RENEGADE UNDER A GREAT DEAL OF PRESSURE IN JULY 2016. NOW I AM SEEING WHY. IT IS A DANGEROUS PIECE OF JUNK. ISSUE: I WAS DRIVING THE VEHICLE DURING WEEK TWO WITH A FRIEND THAT WAS A WITNESS. WE WERE ON A DRY, CLEAR ROAD WITH TWO OTHER CARS, SOMETHING FLEW UP AND DINGED THE WINDSHIELD AND THE WINDSHIELD CRACKED. HAD TO MAKE CLAIM TO GET IT REPAIRED. COMPANY DID A PATCH, BUT THE STAR CRACK IS STILL IN THE LOWER PART OF MY VISION. SINCE THIS IS A LEASE I LIKELY WILL NEED TO HAVE THE ENTIRE WINDSHIELD REPLACED. I HAVEN'T HAD ANY CLAIMS OR TICKETS IN WELL OVER THIRTY YEARS. I HAVE HAD JEEPS AND OTHER CHRYSLER VEHICLES MY ENTIRE LIFE AND NEVER HAVE I HAD A WINDSHIELD CRACK WITH LESS THAN 300 MILES ON IT. WITH THE OTHER ENGINE ISSUES AND STALLING ISSUES THIS VEHICLE IS A DEATH TRAP. GOING TO TAPE A NOTE TO THE BACK OF THE VEHICLE THAT THE "THIS RENEGADE STALLS AND TURNS OFF WITHOUT WARNING. PLEASE DON'T HIT ME." (REPORTED IN OTHER INCIDENT REPORTS.)
Mfg Campaign: 11020203
Recall Date: Aug 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP HAS A BACKORDER ON THEIR COOLING FANS. WE HAVEN'T BEEN ABLE TO DRIVE OUR JEEP RENEGADE FOR 3 MONTHS BECAUSE THERE IS A BACKORDER OF 1400 COOLING FANS JUST IN MY AREA. SOMEONE NEEDS TO CHECK INTO THIS PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG. FAN MAKES A LOUD NOISE WHILE RUNNING. AFRAID TO DRIVE IT, FEAR OF SOMETHING CATCHING ON FIRE.
Corrective Action:
JEEP HAS A BACKORDER ON THEIR COOLING FANS. WE HAVEN'T BEEN ABLE TO DRIVE OUR JEEP RENEGADE FOR 3 MONTHS BECAUSE THERE IS A BACKORDER OF 1400 COOLING FANS JUST IN MY AREA. SOMEONE NEEDS TO CHECK INTO THIS PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG. FAN MAKES A LOUD NOISE WHILE RUNNING. AFRAID TO DRIVE IT, FEAR OF SOMETHING CATCHING ON FIRE.
Additional Notes:
JEEP HAS A BACKORDER ON THEIR COOLING FANS. WE HAVEN'T BEEN ABLE TO DRIVE OUR JEEP RENEGADE FOR 3 MONTHS BECAUSE THERE IS A BACKORDER OF 1400 COOLING FANS JUST IN MY AREA. SOMEONE NEEDS TO CHECK INTO THIS PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG. FAN MAKES A LOUD NOISE WHILE RUNNING. AFRAID TO DRIVE IT, FEAR OF SOMETHING CATCHING ON FIRE.
Mfg Campaign: 11019276
Recall Date: Aug 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
RADIATOR FAN MOTOR BURNED OUT. CAUSE THE ENGINE TO OVER HEAT, CREATED SMOKE CONDITION AND FAILURE OF ALL SYSTEMS. CAR NEEDED TO BE TOWED TO DEALER. PARTS ARE BACK ORDERED. INTERNET COMMENTS INDICATE THIS HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE
Corrective Action:
RADIATOR FAN MOTOR BURNED OUT. CAUSE THE ENGINE TO OVER HEAT, CREATED SMOKE CONDITION AND FAILURE OF ALL SYSTEMS. CAR NEEDED TO BE TOWED TO DEALER. PARTS ARE BACK ORDERED. INTERNET COMMENTS INDICATE THIS HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE
Additional Notes:
RADIATOR FAN MOTOR BURNED OUT. CAUSE THE ENGINE TO OVER HEAT, CREATED SMOKE CONDITION AND FAILURE OF ALL SYSTEMS. CAR NEEDED TO BE TOWED TO DEALER. PARTS ARE BACK ORDERED. INTERNET COMMENTS INDICATE THIS HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE
Mfg Campaign: 11016134
Recall Date: Aug 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FIRST COOLING FAN MODULE BURNED OUT AT 15K MILES OCT 2016, ONLY DETECTED BY ELECTRICAL SMOKE POURING FROM FAN MOTOR. NO DUMMY LIGHT. CURRENTLY IN SHOP FOR SECOND COOLING FAN MODULE AT 38K MILES. BOTH HAPPENED WITH NO WARNING WHILE IDLING.
Corrective Action:
FIRST COOLING FAN MODULE BURNED OUT AT 15K MILES OCT 2016, ONLY DETECTED BY ELECTRICAL SMOKE POURING FROM FAN MOTOR. NO DUMMY LIGHT. CURRENTLY IN SHOP FOR SECOND COOLING FAN MODULE AT 38K MILES. BOTH HAPPENED WITH NO WARNING WHILE IDLING.
Additional Notes:
FIRST COOLING FAN MODULE BURNED OUT AT 15K MILES OCT 2016, ONLY DETECTED BY ELECTRICAL SMOKE POURING FROM FAN MOTOR. NO DUMMY LIGHT. CURRENTLY IN SHOP FOR SECOND COOLING FAN MODULE AT 38K MILES. BOTH HAPPENED WITH NO WARNING WHILE IDLING.
Mfg Campaign: 11016158
Recall Date: Aug 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PROBLEM. THE TECHNICIAN SAID THIS PROBLEM IS NATIONWIDE AND THAT HE COULDN'T TELL US WHEN PARTS WOULD BE AVAILABLE, BUT AT THIS TIME THERE WAS NOT A RECALL. HE ALSO SAID HE COULDN'T TELL IF THE OVERHEATING DAMAGED THE ENGINE. HIS NAME IS BLACKJACK. HE ENCOURAGED US TO CONTACT CUSTOMER SERVICE-WHICH WE HAVE. THEY ESTABLISHED A CASE FOR IT. THE TECHNICIAN SAID THIS DEFAULT, EVEN THOUGH WE DID NOTHING TO CAUSE IT, IS NOT COVERED UNDER THE WARRANTY. HE DID OFFER US A DISCOUNT FOR A RENTAL CAR. WE PURCHASED THIS CAR BRAND NEW FOR OUR DAUGHTER TO DRIVE TO COLLEGE. WE THOUGHT JEEP WAS RELIABLE AND A REPUTABLE COMPANY TO DEAL WITH. SHE STARTS CLASSES THIS MONDAY AND WE HAVE NO VEHICLE FOR HER. *TR
Corrective Action:
MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PROBLEM. THE TECHNICIAN SAID THIS PROBLEM IS NATIONWIDE AND THAT HE COULDN'T TELL US WHEN PARTS WOULD BE AVAILABLE, BUT AT THIS TIME THERE WAS NOT A RECALL. HE ALSO SAID HE COULDN'T TELL IF THE OVERHEATING DAMAGED THE ENGINE. HIS NAME IS BLACKJACK. HE ENCOURAGED US TO CONTACT CUSTOMER SERVICE-WHICH WE HAVE. THEY ESTABLISHED A CASE FOR IT. THE TECHNICIAN SAID THIS DEFAULT, EVEN THOUGH WE DID NOTHING TO CAUSE IT, IS NOT COVERED UNDER THE WARRANTY. HE DID OFFER US A DISCOUNT FOR A RENTAL CAR. WE PURCHASED THIS CAR BRAND NEW FOR OUR DAUGHTER TO DRIVE TO COLLEGE. WE THOUGHT JEEP WAS RELIABLE AND A REPUTABLE COMPANY TO DEAL WITH. SHE STARTS CLASSES THIS MONDAY AND WE HAVE NO VEHICLE FOR HER. *TR
Additional Notes:
MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PROBLEM. THE TECHNICIAN SAID THIS PROBLEM IS NATIONWIDE AND THAT HE COULDN'T TELL US WHEN PARTS WOULD BE AVAILABLE, BUT AT THIS TIME THERE WAS NOT A RECALL. HE ALSO SAID HE COULDN'T TELL IF THE OVERHEATING DAMAGED THE ENGINE. HIS NAME IS BLACKJACK. HE ENCOURAGED US TO CONTACT CUSTOMER SERVICE-WHICH WE HAVE. THEY ESTABLISHED A CASE FOR IT. THE TECHNICIAN SAID THIS DEFAULT, EVEN THOUGH WE DID NOTHING TO CAUSE IT, IS NOT COVERED UNDER THE WARRANTY. HE DID OFFER US A DISCOUNT FOR A RENTAL CAR. WE PURCHASED THIS CAR BRAND NEW FOR OUR DAUGHTER TO DRIVE TO COLLEGE. WE THOUGHT JEEP WAS RELIABLE AND A REPUTABLE COMPANY TO DEAL WITH. SHE STARTS CLASSES THIS MONDAY AND WE HAVE NO VEHICLE FOR HER. *TR
Mfg Campaign: 11015364
Recall Date: Aug 15, 2017
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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