Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S62
Recall Date: Jul 20, 2016
Daystar Products International, Inc.
Safety Issue:
Daystar Products International, Inc. (Daystar) is recalling certain aftermarket replacement rear control arm brackets included in Daystar's 2015-2016 Jeep Renegade 1.5" spacer kit, part KJ09168BK, shipped from Daystar to distributors between October 27, 2015 and November 5, 2015. The affected spacers may have improper or incomplete welds on the top flange on the rear control arm bracket, that can allow the rear axle to shift while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16-01
Recall Date: Feb 18, 2016
Consumer Complaints
644 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
2016 JEEP RENEGADE. CONSUMER WRITES IN REGARD TO THE ABSENCE OF A STEERING DAMPER/STABILIZER, AND ALSO THE ABSENCE OF A SPARE TIRE WITH A JACKING DEVICE. *AS *JS
Corrective Action:
2016 JEEP RENEGADE. CONSUMER WRITES IN REGARD TO THE ABSENCE OF A STEERING DAMPER/STABILIZER, AND ALSO THE ABSENCE OF A SPARE TIRE WITH A JACKING DEVICE. *AS *JS
Additional Notes:
2016 JEEP RENEGADE. CONSUMER WRITES IN REGARD TO THE ABSENCE OF A STEERING DAMPER/STABILIZER, AND ALSO THE ABSENCE OF A SPARE TIRE WITH A JACKING DEVICE. *AS *JS
Mfg Campaign: 11319494
Recall Date: Mar 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIATOR FAN ASSEMBLY WENT OUT AT 40,000 MILES AND I REPLACED IT AND NOW IT ISN'T WORKING AND BLOWING FUSES.
Corrective Action:
THE RADIATOR FAN ASSEMBLY WENT OUT AT 40,000 MILES AND I REPLACED IT AND NOW IT ISN'T WORKING AND BLOWING FUSES.
Additional Notes:
THE RADIATOR FAN ASSEMBLY WENT OUT AT 40,000 MILES AND I REPLACED IT AND NOW IT ISN'T WORKING AND BLOWING FUSES.
Mfg Campaign: 11319013
Recall Date: Mar 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE HAS RANDOMLY DIED OUT 4 TIMES WHILE I'M SITTING AT A STOPLIGHT OR STOP SIGN. I'VE READ ONLINE MANY PEOPLE HAVE HAD THIS ISSUE DUE TO BAD FUEL PUMPS ON JEEPS.
Corrective Action:
MY ENGINE HAS RANDOMLY DIED OUT 4 TIMES WHILE I'M SITTING AT A STOPLIGHT OR STOP SIGN. I'VE READ ONLINE MANY PEOPLE HAVE HAD THIS ISSUE DUE TO BAD FUEL PUMPS ON JEEPS.
Additional Notes:
MY ENGINE HAS RANDOMLY DIED OUT 4 TIMES WHILE I'M SITTING AT A STOPLIGHT OR STOP SIGN. I'VE READ ONLINE MANY PEOPLE HAVE HAD THIS ISSUE DUE TO BAD FUEL PUMPS ON JEEPS.
Mfg Campaign: 11318388
Recall Date: Mar 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS GRAY SMOKE COMING FROM UNDER THE HOOD AND INSIDE THE VEHICLE FROM THE VENTS WHILE THE TEMPERATURE GAGE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE CONTACT STATED THAT THE SMOKE EXTINGUISHED INDEPENDENTLY. IN ADDITION, AFTER COOLANT WAS POURED INTO THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) WHERE IT WAS DIAGNOSED THAT THE RADIATOR COOLANT FAN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS GRAY SMOKE COMING FROM UNDER THE HOOD AND INSIDE THE VEHICLE FROM THE VENTS WHILE THE TEMPERATURE GAGE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE CONTACT STATED THAT THE SMOKE EXTINGUISHED INDEPENDENTLY. IN ADDITION, AFTER COOLANT WAS POURED INTO THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) WHERE IT WAS DIAGNOSED THAT THE RADIATOR COOLANT FAN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS GRAY SMOKE COMING FROM UNDER THE HOOD AND INSIDE THE VEHICLE FROM THE VENTS WHILE THE TEMPERATURE GAGE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE CONTACT STATED THAT THE SMOKE EXTINGUISHED INDEPENDENTLY. IN ADDITION, AFTER COOLANT WAS POURED INTO THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CROSS CHRYSLER JEEP FIAT (1501 GARDINER LN, LOUISVILLE, KY 40218) WHERE IT WAS DIAGNOSED THAT THE RADIATOR COOLANT FAN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 50,000.
Mfg Campaign: 11318201
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
JEEP'S SKID CONTROL SYSTEM MALFUNCTIONS. IT ACTIVATES IN PERFECTLY DRY WEATHER WITH DRY PAVEMENT, AS I'M ACCELERATING. THIS CAUSES THE CAR TO SLOW TO ALMOST A COMPLETE STOP AT EXACTLY THE TIME IT SHOULD BE ACCELERATING. THE SKID CONTROL LIGHT BLINKS ON THE DASHBOARD TO SHOW THAT IT'S IN USE. THIS IS HAPPENING ON A DAILY BASIS.
Corrective Action:
JEEP'S SKID CONTROL SYSTEM MALFUNCTIONS. IT ACTIVATES IN PERFECTLY DRY WEATHER WITH DRY PAVEMENT, AS I'M ACCELERATING. THIS CAUSES THE CAR TO SLOW TO ALMOST A COMPLETE STOP AT EXACTLY THE TIME IT SHOULD BE ACCELERATING. THE SKID CONTROL LIGHT BLINKS ON THE DASHBOARD TO SHOW THAT IT'S IN USE. THIS IS HAPPENING ON A DAILY BASIS.
Additional Notes:
JEEP'S SKID CONTROL SYSTEM MALFUNCTIONS. IT ACTIVATES IN PERFECTLY DRY WEATHER WITH DRY PAVEMENT, AS I'M ACCELERATING. THIS CAUSES THE CAR TO SLOW TO ALMOST A COMPLETE STOP AT EXACTLY THE TIME IT SHOULD BE ACCELERATING. THE SKID CONTROL LIGHT BLINKS ON THE DASHBOARD TO SHOW THAT IT'S IN USE. THIS IS HAPPENING ON A DAILY BASIS.
Mfg Campaign: 11317259
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE JERKS AT TAKE OFF AND PERIODICALLY WHEN ACCELERATING. YESTERDAY, WHILE TAKING OFF FROM A RED LIGHT, THE CAR WOULDN'T MOVE. HAD TO SHIFT TO PARK AND BACK TO DRIVE. CAR HAS 52000 MILES ON IT.
Corrective Action:
THE VEHICLE JERKS AT TAKE OFF AND PERIODICALLY WHEN ACCELERATING. YESTERDAY, WHILE TAKING OFF FROM A RED LIGHT, THE CAR WOULDN'T MOVE. HAD TO SHIFT TO PARK AND BACK TO DRIVE. CAR HAS 52000 MILES ON IT.
Additional Notes:
THE VEHICLE JERKS AT TAKE OFF AND PERIODICALLY WHEN ACCELERATING. YESTERDAY, WHILE TAKING OFF FROM A RED LIGHT, THE CAR WOULDN'T MOVE. HAD TO SHIFT TO PARK AND BACK TO DRIVE. CAR HAS 52000 MILES ON IT.
Mfg Campaign: 11317322
Recall Date: Mar 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DASH BOARD REPORTS PARKING LIGHTS, TURN SIGNAL INDICATOR, BRAKE LIGHTS NOT WORKING. THEY ARE WORKING FINE WHEN CHECKED. APPEARS TO BE IDENTICAL TO RECALL 17V485000 FOR THE 2017 MODEL JEEP RENEGADE
Corrective Action:
DASH BOARD REPORTS PARKING LIGHTS, TURN SIGNAL INDICATOR, BRAKE LIGHTS NOT WORKING. THEY ARE WORKING FINE WHEN CHECKED. APPEARS TO BE IDENTICAL TO RECALL 17V485000 FOR THE 2017 MODEL JEEP RENEGADE
Additional Notes:
DASH BOARD REPORTS PARKING LIGHTS, TURN SIGNAL INDICATOR, BRAKE LIGHTS NOT WORKING. THEY ARE WORKING FINE WHEN CHECKED. APPEARS TO BE IDENTICAL TO RECALL 17V485000 FOR THE 2017 MODEL JEEP RENEGADE
Mfg Campaign: 11309777
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Corrective Action:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Additional Notes:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Mfg Campaign: 11309331
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Corrective Action:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Additional Notes:
WE HAVE HAD THE VEHICLE FOR LESS THAN A WEEK. MY WIFE COMMUTES MY DISABLED CHILD TO A STATE SCHOOL EVERY SCHOOL DAY. WHILE ON HER WAY HOME THE VEHICLE IN QUESTION SHUTTERED AND DIED WHILE DRIVING. SHE WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND ONTO A ACCESS ROAD. THE VEHICLE THEN WOULD NOT START WITH SEVERAL ATTEMPTS. SHE THEN CALLED ME, WHO WAS AT WORK, AND I LEFT TO HELP CHECK THE CAR. WITH LIMITED TOOLS AT MY DISPOSAL, I CHECKED FOR BATTERY VOLTAGE AND INTAKE RESTRICTION. NO PROBLEMS FOUND. I CHECKED THE INSTRUMENT CLUSTER FOR FUEL AND HAD 2 LED BARS WITH NO LOW FUEL "DUMMY" LIGHT. CYCLED TO RANGE TILL EMPTY SECTION AND WAS SHOWING 60 MILES TO EMPTY. SO I ASSUMED FUEL WAS NOT THE ISSUE, BUT DIDN'T RULE IT OUT. SINCE SHE HAD ALREADY DRIVEN 60 MILES TO THIS POINT, I ASSUMED IGNITION WAS ALSO NOT A ISSUE. I THEN UNHOOKED THE BATTERY TO RESET ECM/PCM. HOOKED BATTERY BACK UP AND TRIED TO CRANK AGAIN WITH STILL A NO START. I THEN WENT WITH THE EASY ROUTE AND OBTAINED A FUEL CANISTER WITH FUEL AND ADDED 1.5 GALLONS OF FUEL TO THE TANK, WHICH INCREASED FUEL GAUGE TO 3 LED BARS. ONCE ABOVE PREVIOUS 2 LED BARS THE VEHICLE STARTED WITH NO HESITATION. SINCE THIS ISSUE I HAVE LOOKED FOR RECALLS ON PROGRAMMING OR ANY TSB PERTAINING TO THIS ISSUE WITH NO AVAIL. I HAVE READ ON FORUMS THIS SAME ISSUE HAPPENING TO OTHER SIMILAR VEHICLES. I FIND THAT WITH OUT THESE INDICATORS OR THE RELIABILITY OF THE RANGE TO EMPTY THAT THIS COULD LEAD TO A SAFETY ISSUES DEPENDING ON THE ENVIRONMENT THE VEHICLE STALLS IN.
Mfg Campaign: 11309331
Recall Date: Feb 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Corrective Action:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Additional Notes:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Mfg Campaign: 11308592
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Corrective Action:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Additional Notes:
THE INSTRUMENT LIGHTS COME ON AND TELL ME MY LIGHTS ARE OUT AND THEY ARE NOT. THE RADIO IS ALL JACKED UP CLOCK IS OFF THE NAVIGATION DOESN'T KNOW WHERE I AM OR IF THERE IS A ROAD THERE OR NOT. BEEN ON PHONE WITH UCONNECT SEVERAL TIMES AND TO DEALER SEVERAL TIMES AND NOTHING
Mfg Campaign: 11308592
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.
Corrective Action:
I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.
Additional Notes:
I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.
Mfg Campaign: 11308642
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS
Mfg Campaign: 11307572
Recall Date: Feb 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AMBIENT OUTSIDE SENSOR IS NOT WORKING PROPERLY AND CAUSING THE AIR CONDITIONING AND MY HEATER TO NOT WORK PROPERLY. MY OUTSIDE TEMPERATURE READS 131 DEGREES AND ITS 43 DEGREES OUTSIDE. THIS HAPPEN EVERY TIME I DRIVE IT ,THE WHOLE TIME I AM DRIVING IT NOW I HAVE TO REPLACE THE WHOLE PASSENGER SIDE MIRROR WHICH IS GOING TO COST 325.00 WHICH I THINK IS RIDICULOUS.
Corrective Action:
AMBIENT OUTSIDE SENSOR IS NOT WORKING PROPERLY AND CAUSING THE AIR CONDITIONING AND MY HEATER TO NOT WORK PROPERLY. MY OUTSIDE TEMPERATURE READS 131 DEGREES AND ITS 43 DEGREES OUTSIDE. THIS HAPPEN EVERY TIME I DRIVE IT ,THE WHOLE TIME I AM DRIVING IT NOW I HAVE TO REPLACE THE WHOLE PASSENGER SIDE MIRROR WHICH IS GOING TO COST 325.00 WHICH I THINK IS RIDICULOUS.
Additional Notes:
AMBIENT OUTSIDE SENSOR IS NOT WORKING PROPERLY AND CAUSING THE AIR CONDITIONING AND MY HEATER TO NOT WORK PROPERLY. MY OUTSIDE TEMPERATURE READS 131 DEGREES AND ITS 43 DEGREES OUTSIDE. THIS HAPPEN EVERY TIME I DRIVE IT ,THE WHOLE TIME I AM DRIVING IT NOW I HAVE TO REPLACE THE WHOLE PASSENGER SIDE MIRROR WHICH IS GOING TO COST 325.00 WHICH I THINK IS RIDICULOUS.
Mfg Campaign: 11306960
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
FAULTY THERMOSTAT CAUSING HEATING/ COOLING PROBLEMS. CHECK ENGINE LIGHT CAME ON AT 16000 MILES. A ENGINE DIAGNOSTIC REVEALED A FAULTY THERMOSTAT AT 16000 MILES WHICH IS PREMATURE.
Corrective Action:
FAULTY THERMOSTAT CAUSING HEATING/ COOLING PROBLEMS. CHECK ENGINE LIGHT CAME ON AT 16000 MILES. A ENGINE DIAGNOSTIC REVEALED A FAULTY THERMOSTAT AT 16000 MILES WHICH IS PREMATURE.
Additional Notes:
FAULTY THERMOSTAT CAUSING HEATING/ COOLING PROBLEMS. CHECK ENGINE LIGHT CAME ON AT 16000 MILES. A ENGINE DIAGNOSTIC REVEALED A FAULTY THERMOSTAT AT 16000 MILES WHICH IS PREMATURE.
Mfg Campaign: 11302756
Recall Date: Jan 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THERMOSTAT FAILURE CODE P0128 APPEARED AND THERMOSTAT NEEDED TO BE REPLACED. AS THIS VEHICLE HAD RECALL ON THE COOLING FAN ASSEMBLY, THIS FAILURE IS DIRECTLY RELATED TO THE MALFUNCTION OF THE FAN UNIT.
Corrective Action:
THERMOSTAT FAILURE CODE P0128 APPEARED AND THERMOSTAT NEEDED TO BE REPLACED. AS THIS VEHICLE HAD RECALL ON THE COOLING FAN ASSEMBLY, THIS FAILURE IS DIRECTLY RELATED TO THE MALFUNCTION OF THE FAN UNIT.
Additional Notes:
THERMOSTAT FAILURE CODE P0128 APPEARED AND THERMOSTAT NEEDED TO BE REPLACED. AS THIS VEHICLE HAD RECALL ON THE COOLING FAN ASSEMBLY, THIS FAILURE IS DIRECTLY RELATED TO THE MALFUNCTION OF THE FAN UNIT.
Mfg Campaign: 11302449
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Corrective Action:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Additional Notes:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Mfg Campaign: 11302508
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Corrective Action:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Additional Notes:
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Mfg Campaign: 11302508
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
JEEP RENEGADE WITH ONLY 40K MILES (4K OUT OF WARRANTY) AND ENGINE COOLANT THERMOSTAT JUST STOPPED WORKING. ENTIRE HOUSING HAS TO BE REPLACED JUST TO FIX THE ONE PROBLEM. THE PROBLEM WAS MADE KNOWN VIA SERVICE LIGHT COMING ON WITH "SERVICE ENGINE" MESSAGE APPEARING ON DASH. THE ERROR CODE WAS DECIPHERED AS "P0128: COOLANT THERMOSTAT (COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE). IT FIRST APPEARED WHILE DRIVING ON CITY STREETS AT 40MPH, AND NOW APPEARS AT ALL TIMES. THIS SHOULD NOT HAPPEN ON A 3.5 YEAR OLD VEHICLE.
Corrective Action:
JEEP RENEGADE WITH ONLY 40K MILES (4K OUT OF WARRANTY) AND ENGINE COOLANT THERMOSTAT JUST STOPPED WORKING. ENTIRE HOUSING HAS TO BE REPLACED JUST TO FIX THE ONE PROBLEM. THE PROBLEM WAS MADE KNOWN VIA SERVICE LIGHT COMING ON WITH "SERVICE ENGINE" MESSAGE APPEARING ON DASH. THE ERROR CODE WAS DECIPHERED AS "P0128: COOLANT THERMOSTAT (COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE). IT FIRST APPEARED WHILE DRIVING ON CITY STREETS AT 40MPH, AND NOW APPEARS AT ALL TIMES. THIS SHOULD NOT HAPPEN ON A 3.5 YEAR OLD VEHICLE.
Additional Notes:
JEEP RENEGADE WITH ONLY 40K MILES (4K OUT OF WARRANTY) AND ENGINE COOLANT THERMOSTAT JUST STOPPED WORKING. ENTIRE HOUSING HAS TO BE REPLACED JUST TO FIX THE ONE PROBLEM. THE PROBLEM WAS MADE KNOWN VIA SERVICE LIGHT COMING ON WITH "SERVICE ENGINE" MESSAGE APPEARING ON DASH. THE ERROR CODE WAS DECIPHERED AS "P0128: COOLANT THERMOSTAT (COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE). IT FIRST APPEARED WHILE DRIVING ON CITY STREETS AT 40MPH, AND NOW APPEARS AT ALL TIMES. THIS SHOULD NOT HAPPEN ON A 3.5 YEAR OLD VEHICLE.
Mfg Campaign: 11302258
Recall Date: Jan 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I LOST THE ABILITY TO STEER MY CAR. I WAS DRIVING HOME FROM WORK, GOING THE POSTED SPEED LIMIT, 50 MPH, THEN ALL OF A SUDDEN I COULDN'T STEER MY CAR, I NEARLY HAD AN ACCIDENT, I STOPPED THE CAR, TURNED OFF THE IGNITION, STARTED IT BACK UP AND IT WOULD STEER AGAIN.
Corrective Action:
I LOST THE ABILITY TO STEER MY CAR. I WAS DRIVING HOME FROM WORK, GOING THE POSTED SPEED LIMIT, 50 MPH, THEN ALL OF A SUDDEN I COULDN'T STEER MY CAR, I NEARLY HAD AN ACCIDENT, I STOPPED THE CAR, TURNED OFF THE IGNITION, STARTED IT BACK UP AND IT WOULD STEER AGAIN.
Additional Notes:
I LOST THE ABILITY TO STEER MY CAR. I WAS DRIVING HOME FROM WORK, GOING THE POSTED SPEED LIMIT, 50 MPH, THEN ALL OF A SUDDEN I COULDN'T STEER MY CAR, I NEARLY HAD AN ACCIDENT, I STOPPED THE CAR, TURNED OFF THE IGNITION, STARTED IT BACK UP AND IT WOULD STEER AGAIN.
Mfg Campaign: 11301798
Recall Date: Jan 25, 2020
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