Complaints & Recalls
Consumer Complaints
89 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING 75 MPH, THE TRANSMISSION STARTS MAKING A WHINING NOISE, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATES, THE VEHICLE DECELERATES AND LOSES POWER. WE COAST THE VEHICLE OVER TO THE ROAD SHOULDER, WAIT AWHILE AND THE WARNING LIGHT GOES OFF. THIS HAPPENED FOUR TIMES IN SUCCESSION ON OUR LAST TRIP OF 240 MILES. IT HAS HAPPENED AT THE VERY LEAST 10 TIMES ON THE SAME TRIP TO WEST VIRGINIA. THE VEHICLE WAS TAKEN TO JOHNSON FAMILY CHRYSLER DODGE JEEP RAM, FLOYD, VIRGINIA, ALSO MOTOR MILE CHRYSLER DODGE JEEP RAM CHRISTIANSBURG, VIRGINIA, AND MILLER'S CHRYSLER DODGE JEEP RAM MARTINSBURG, WEST VIRGINIA. AS OF OCTOBER 31ST 2019 JOHNSON FAMILY HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. THEY HAVE HAD THE CAR FOR 27 DAYS! VIN #[XXX] WITH APPROXIMATELY 24,000 MILES. HERE IS AN EXACT REPLICA OF WHAT HAPPENS: HTTPS://YOUTU.BE/37P1X0YMPZE HTTPS://YOUTU.BE/-STUUH2MMEO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHILE DRIVING 75 MPH, THE TRANSMISSION STARTS MAKING A WHINING NOISE, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATES, THE VEHICLE DECELERATES AND LOSES POWER. WE COAST THE VEHICLE OVER TO THE ROAD SHOULDER, WAIT AWHILE AND THE WARNING LIGHT GOES OFF. THIS HAPPENED FOUR TIMES IN SUCCESSION ON OUR LAST TRIP OF 240 MILES. IT HAS HAPPENED AT THE VERY LEAST 10 TIMES ON THE SAME TRIP TO WEST VIRGINIA. THE VEHICLE WAS TAKEN TO JOHNSON FAMILY CHRYSLER DODGE JEEP RAM, FLOYD, VIRGINIA, ALSO MOTOR MILE CHRYSLER DODGE JEEP RAM CHRISTIANSBURG, VIRGINIA, AND MILLER'S CHRYSLER DODGE JEEP RAM MARTINSBURG, WEST VIRGINIA. AS OF OCTOBER 31ST 2019 JOHNSON FAMILY HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. THEY HAVE HAD THE CAR FOR 27 DAYS! VIN #[XXX] WITH APPROXIMATELY 24,000 MILES. HERE IS AN EXACT REPLICA OF WHAT HAPPENS: HTTPS://YOUTU.BE/37P1X0YMPZE HTTPS://YOUTU.BE/-STUUH2MMEO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHILE DRIVING 75 MPH, THE TRANSMISSION STARTS MAKING A WHINING NOISE, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATES, THE VEHICLE DECELERATES AND LOSES POWER. WE COAST THE VEHICLE OVER TO THE ROAD SHOULDER, WAIT AWHILE AND THE WARNING LIGHT GOES OFF. THIS HAPPENED FOUR TIMES IN SUCCESSION ON OUR LAST TRIP OF 240 MILES. IT HAS HAPPENED AT THE VERY LEAST 10 TIMES ON THE SAME TRIP TO WEST VIRGINIA. THE VEHICLE WAS TAKEN TO JOHNSON FAMILY CHRYSLER DODGE JEEP RAM, FLOYD, VIRGINIA, ALSO MOTOR MILE CHRYSLER DODGE JEEP RAM CHRISTIANSBURG, VIRGINIA, AND MILLER'S CHRYSLER DODGE JEEP RAM MARTINSBURG, WEST VIRGINIA. AS OF OCTOBER 31ST 2019 JOHNSON FAMILY HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. THEY HAVE HAD THE CAR FOR 27 DAYS! VIN #[XXX] WITH APPROXIMATELY 24,000 MILES. HERE IS AN EXACT REPLICA OF WHAT HAPPENS: HTTPS://YOUTU.BE/37P1X0YMPZE HTTPS://YOUTU.BE/-STUUH2MMEO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11277373
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Corrective Action:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Additional Notes:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Mfg Campaign: 11266184
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Corrective Action:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Additional Notes:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Mfg Campaign: 11266184
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Corrective Action:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Additional Notes:
WHILE DRIVING 80 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY.
Mfg Campaign: 11266184
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING 75 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO YOUNG BLOOD CHRYSLER DODGE JEEP (3525 S. CAMBLE, SPRINGFIELD, MO 65807, 417-882-3838) WHERE IT WAS DETERMINED THAT IF THE VEHICLE WAS DRIVEN OVER 75 MPH, THE TRANSMISSION WOULD OVERHEAT. FLUIDS WERE PLACED IN THE TRANSMISSION ALONG WITH A FOAMING GEL FOR THE POWER TRAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING 75 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO YOUNG BLOOD CHRYSLER DODGE JEEP (3525 S. CAMBLE, SPRINGFIELD, MO 65807, 417-882-3838) WHERE IT WAS DETERMINED THAT IF THE VEHICLE WAS DRIVEN OVER 75 MPH, THE TRANSMISSION WOULD OVERHEAT. FLUIDS WERE PLACED IN THE TRANSMISSION ALONG WITH A FOAMING GEL FOR THE POWER TRAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING 75 MPH, THE TRANSMISSION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE DECELERATED AND LOST POWER. THE CONTACT COASTED THE VEHICLE OVER TO THE ROAD SHOULDER, WAITED AWHILE, RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE SAFELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO YOUNG BLOOD CHRYSLER DODGE JEEP (3525 S. CAMBLE, SPRINGFIELD, MO 65807, 417-882-3838) WHERE IT WAS DETERMINED THAT IF THE VEHICLE WAS DRIVEN OVER 75 MPH, THE TRANSMISSION WOULD OVERHEAT. FLUIDS WERE PLACED IN THE TRANSMISSION ALONG WITH A FOAMING GEL FOR THE POWER TRAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11219733
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING AND HEARD A NOISE I TOOK MY VEHICLE TO THE DEALERSHIP THEY SERVICED IT AND THREE DAYS LATER THE NOISE CAME BACK A WHINING NOISE. ALL OF A SUDDEN IT DIDN'T WANT TO MOVE FORWARD THE WHINING INCREASED, THEN THE OVERHEATED WARNING LIGHT CAME ON, THEN INABILITY TO ACCELERATE. FINALLY THE TRANSMISSION LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP THEY CALLED THE WARRANTY PEOPLE AND I WAS TOLD BECAUSE I DIDN'T DO EVERY MAINTENANCE SUGGESTIONS THEY WILL NOT HONOR THE LIFETIME WARRANTY ON THE PART. THIS HAPPENED WITH NO PRIOR WARNING FROM THE SERVICE OF THE VEHICLE OR PERFORMANCE OF THE VEHICLE. I FEEL THIS WARRANTY SITUATION IS A SCAM AND THEY SHOULD BE HELD LIABLE!
Corrective Action:
I WAS DRIVING AND HEARD A NOISE I TOOK MY VEHICLE TO THE DEALERSHIP THEY SERVICED IT AND THREE DAYS LATER THE NOISE CAME BACK A WHINING NOISE. ALL OF A SUDDEN IT DIDN'T WANT TO MOVE FORWARD THE WHINING INCREASED, THEN THE OVERHEATED WARNING LIGHT CAME ON, THEN INABILITY TO ACCELERATE. FINALLY THE TRANSMISSION LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP THEY CALLED THE WARRANTY PEOPLE AND I WAS TOLD BECAUSE I DIDN'T DO EVERY MAINTENANCE SUGGESTIONS THEY WILL NOT HONOR THE LIFETIME WARRANTY ON THE PART. THIS HAPPENED WITH NO PRIOR WARNING FROM THE SERVICE OF THE VEHICLE OR PERFORMANCE OF THE VEHICLE. I FEEL THIS WARRANTY SITUATION IS A SCAM AND THEY SHOULD BE HELD LIABLE!
Additional Notes:
I WAS DRIVING AND HEARD A NOISE I TOOK MY VEHICLE TO THE DEALERSHIP THEY SERVICED IT AND THREE DAYS LATER THE NOISE CAME BACK A WHINING NOISE. ALL OF A SUDDEN IT DIDN'T WANT TO MOVE FORWARD THE WHINING INCREASED, THEN THE OVERHEATED WARNING LIGHT CAME ON, THEN INABILITY TO ACCELERATE. FINALLY THE TRANSMISSION LIGHT CAME ON. I TOOK IT BACK TO THE DEALERSHIP THEY CALLED THE WARRANTY PEOPLE AND I WAS TOLD BECAUSE I DIDN'T DO EVERY MAINTENANCE SUGGESTIONS THEY WILL NOT HONOR THE LIFETIME WARRANTY ON THE PART. THIS HAPPENED WITH NO PRIOR WARNING FROM THE SERVICE OF THE VEHICLE OR PERFORMANCE OF THE VEHICLE. I FEEL THIS WARRANTY SITUATION IS A SCAM AND THEY SHOULD BE HELD LIABLE!
Mfg Campaign: 11218444
Recall Date: Jun 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Mfg Campaign: 11217141
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO NAPLETON NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 520-8157) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPAIRED THE IGNITION SWITCH AND REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS INVALID.
Mfg Campaign: 11217141
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Corrective Action:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Additional Notes:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Mfg Campaign: 11216962
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Corrective Action:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Additional Notes:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Mfg Campaign: 11216962
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Corrective Action:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Additional Notes:
GOING TO PENNSYLVANIA FROM GEORGIA, WHEELS LOCKED AND ABS, TRACTION AND 4 WHEEL DRIVE LIGHT CAME ON. SPEED LIMIT WAS 70, MY CAR JUST LOCKED THE WHEELS. WENT TO A DEALER GOT PROBLEM FIXED. THEN COMING BACK FROM FLORIDA ON 5/ 25/2019. SAME THING HAPPEN AGAIN. THIS TIME THE WHEELS LOCKED AND I SLID UNTIL THE CAR STOPPED. I'M A DISABLED VETERAN, HAVE SEEN UNSAFE THINGS. THIS IS GOING TO KILL SOMEONE. THE MECHANICS TELL ME JEEP KNOWS THIS IS HAPPENING. GOD HELP US THAT DRIVE THESE VECHILES. TO POOR TO BUY A NEW ONE
Mfg Campaign: 11216962
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR HAS A TENDENCY TO NOT START WHEN IT'S SUPPOSE TO. IT WAS CHECKED AND STILL HAVE THE PROBLEM. THE VEHICLE ALSO HAS NOISE COMING FROM THE REAR END OF THE CAR WAS SENT TO FIX AND THE NOISE STILL PERSIST BECAUSE OF THE PART THAT THE COMPANY ORDERED IS NOT LUBING. THE VEHICLE ALSO HAVE A NOISE COMING FROM THE FRONT WHEN YOU TURN THE STEERING WHEEL ALL THE WAY TO THE RIGHT. THIS VEHICLE HAS BEEN GIVING ME PROBLEMS EVER SINCE MY 30DAY MARK WAS UP TO RETURN IT. HOWEVER WHEN I RETURN THE DEALER WITH THE ISSUE ITS LIKE HE FELT LIKE I WAS LYING SO I CAN GET A BETTER VEHICLE. THIS VEHICLE IS STILL GIVING ME PROBLEMS UP TO THIS DAY. I EVEN WENT TO GET HELP FOR THEN TO ACTUALLY FIX THE CAR AND MY CASE WAS THROWN OUT THE WINDOW LIKE IT DID NOT MATTER. I AM STILL PAYING FOR THIS VEHICLE MONTHLY AND I FEEL LIKE I DID NOT GET TO ENJOY MY VEHICLE BEFORE IT STARTED TO GIVE PROBLEMS.
Corrective Action:
THE CAR HAS A TENDENCY TO NOT START WHEN IT'S SUPPOSE TO. IT WAS CHECKED AND STILL HAVE THE PROBLEM. THE VEHICLE ALSO HAS NOISE COMING FROM THE REAR END OF THE CAR WAS SENT TO FIX AND THE NOISE STILL PERSIST BECAUSE OF THE PART THAT THE COMPANY ORDERED IS NOT LUBING. THE VEHICLE ALSO HAVE A NOISE COMING FROM THE FRONT WHEN YOU TURN THE STEERING WHEEL ALL THE WAY TO THE RIGHT. THIS VEHICLE HAS BEEN GIVING ME PROBLEMS EVER SINCE MY 30DAY MARK WAS UP TO RETURN IT. HOWEVER WHEN I RETURN THE DEALER WITH THE ISSUE ITS LIKE HE FELT LIKE I WAS LYING SO I CAN GET A BETTER VEHICLE. THIS VEHICLE IS STILL GIVING ME PROBLEMS UP TO THIS DAY. I EVEN WENT TO GET HELP FOR THEN TO ACTUALLY FIX THE CAR AND MY CASE WAS THROWN OUT THE WINDOW LIKE IT DID NOT MATTER. I AM STILL PAYING FOR THIS VEHICLE MONTHLY AND I FEEL LIKE I DID NOT GET TO ENJOY MY VEHICLE BEFORE IT STARTED TO GIVE PROBLEMS.
Additional Notes:
THE CAR HAS A TENDENCY TO NOT START WHEN IT'S SUPPOSE TO. IT WAS CHECKED AND STILL HAVE THE PROBLEM. THE VEHICLE ALSO HAS NOISE COMING FROM THE REAR END OF THE CAR WAS SENT TO FIX AND THE NOISE STILL PERSIST BECAUSE OF THE PART THAT THE COMPANY ORDERED IS NOT LUBING. THE VEHICLE ALSO HAVE A NOISE COMING FROM THE FRONT WHEN YOU TURN THE STEERING WHEEL ALL THE WAY TO THE RIGHT. THIS VEHICLE HAS BEEN GIVING ME PROBLEMS EVER SINCE MY 30DAY MARK WAS UP TO RETURN IT. HOWEVER WHEN I RETURN THE DEALER WITH THE ISSUE ITS LIKE HE FELT LIKE I WAS LYING SO I CAN GET A BETTER VEHICLE. THIS VEHICLE IS STILL GIVING ME PROBLEMS UP TO THIS DAY. I EVEN WENT TO GET HELP FOR THEN TO ACTUALLY FIX THE CAR AND MY CASE WAS THROWN OUT THE WINDOW LIKE IT DID NOT MATTER. I AM STILL PAYING FOR THIS VEHICLE MONTHLY AND I FEEL LIKE I DID NOT GET TO ENJOY MY VEHICLE BEFORE IT STARTED TO GIVE PROBLEMS.
Mfg Campaign: 11210531
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
POWER STEERING COOLER LINE FAILING AND LEAKING ON EXHAUST AND CATCHING FIRE. WE ARE A LEASING COMPANY AND HAVE 13 OF THESE. ONE HAS ALREADY BURNT TO THE GROUND AND ANOTHER CAUGHT FIRE TODAY BUT WAS ABLE TO BE PUT OUT. WE ARE GROUNDING THE REST OF THESE UNTIL WE FIGURE SOMETHING OUT. *DT *TR
Corrective Action:
POWER STEERING COOLER LINE FAILING AND LEAKING ON EXHAUST AND CATCHING FIRE. WE ARE A LEASING COMPANY AND HAVE 13 OF THESE. ONE HAS ALREADY BURNT TO THE GROUND AND ANOTHER CAUGHT FIRE TODAY BUT WAS ABLE TO BE PUT OUT. WE ARE GROUNDING THE REST OF THESE UNTIL WE FIGURE SOMETHING OUT. *DT *TR
Additional Notes:
POWER STEERING COOLER LINE FAILING AND LEAKING ON EXHAUST AND CATCHING FIRE. WE ARE A LEASING COMPANY AND HAVE 13 OF THESE. ONE HAS ALREADY BURNT TO THE GROUND AND ANOTHER CAUGHT FIRE TODAY BUT WAS ABLE TO BE PUT OUT. WE ARE GROUNDING THE REST OF THESE UNTIL WE FIGURE SOMETHING OUT. *DT *TR
Mfg Campaign: 11210590
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HANCOCK COUNTY CHRYSLER, DODGE, JEEP, RAM (845 WASHINGTON ST, NEWELL, WV 26050, (304) 387-3100) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,255. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HANCOCK COUNTY CHRYSLER, DODGE, JEEP, RAM (845 WASHINGTON ST, NEWELL, WV 26050, (304) 387-3100) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,255. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HANCOCK COUNTY CHRYSLER, DODGE, JEEP, RAM (845 WASHINGTON ST, NEWELL, WV 26050, (304) 387-3100) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,255. THE VIN WAS UNKNOWN.
Mfg Campaign: 11173607
Recall Date: Feb 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I PURCHASED THIS VEHICLE BRAND NEW FROM A JEEP DEALER IN 2017. I NOTICED LESS THAN TWO WEEKS AFTER PURCHASE THAT THE PASSENGER SEAT BELT SENSOR WAS MALFUNCTIONING. THE SEAT BELT SIGNAL GOES OFF RANDOMLY WHEN A PASSENGER IS RIDING WHILE WEARING THE SEAT BELT. MY 19 YEAR OLD DAUGHTER HAS INTELLECTUAL DISABILITY AS WELL AS A FEAR OF ALARMS OF MANY TYPES, INCLUDING THE SEAT BELT SIGNAL. IT IS MORE THAN AN INCONVENIENCE, IT'S AN ONGOING ANNOYANCE.
Corrective Action:
I PURCHASED THIS VEHICLE BRAND NEW FROM A JEEP DEALER IN 2017. I NOTICED LESS THAN TWO WEEKS AFTER PURCHASE THAT THE PASSENGER SEAT BELT SENSOR WAS MALFUNCTIONING. THE SEAT BELT SIGNAL GOES OFF RANDOMLY WHEN A PASSENGER IS RIDING WHILE WEARING THE SEAT BELT. MY 19 YEAR OLD DAUGHTER HAS INTELLECTUAL DISABILITY AS WELL AS A FEAR OF ALARMS OF MANY TYPES, INCLUDING THE SEAT BELT SIGNAL. IT IS MORE THAN AN INCONVENIENCE, IT'S AN ONGOING ANNOYANCE.
Additional Notes:
I PURCHASED THIS VEHICLE BRAND NEW FROM A JEEP DEALER IN 2017. I NOTICED LESS THAN TWO WEEKS AFTER PURCHASE THAT THE PASSENGER SEAT BELT SENSOR WAS MALFUNCTIONING. THE SEAT BELT SIGNAL GOES OFF RANDOMLY WHEN A PASSENGER IS RIDING WHILE WEARING THE SEAT BELT. MY 19 YEAR OLD DAUGHTER HAS INTELLECTUAL DISABILITY AS WELL AS A FEAR OF ALARMS OF MANY TYPES, INCLUDING THE SEAT BELT SIGNAL. IT IS MORE THAN AN INCONVENIENCE, IT'S AN ONGOING ANNOYANCE.
Mfg Campaign: 11161848
Recall Date: Dec 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I WAS REAR ENDED WHILE STOPPED IN HEAVY TRAFFIC ON A MAJOR HIGHWAY. I WAS SITTING ON THE DRIVERS SEAT. MY CAR SEAT HAD A SEAT BACK FAILURE AS SOON AS THE AT FAULT CAR IMPACTED ME. MEANING INSTEAD OF HOLDING ME IN PLACE IT JUST FLIPPED BACK WITH MY HEAD AND SHOULDERS ENDING ON BACKSEAT. I WAS PUSHED INTO THE CAR IN FRONT AND THE AIRBAG DIDN'T DEPLOY BUT THE HEADRESTS DID. I SUSTAINED HEAD BACK AND NECK INJURIES AS WELL AS BRUISES ON THE BACK OF MY CALVES FROM HITTING THE REAR/FORWARD BAR ON BOTTOM OF SEAT. AS THE CAR IMPACTED ME MY PELVIC AREA WAS TRUST SLIGHTLY BECAUSE THE SEATBELT IN PLACE DIDN'T HOLD ME AS I BASICALLY SLID A BIT OF IT WHEN BENDING BACKWARDS ON MY SEAT. THE VEHICLE WAS STATIONARY ON DRIVE BUT MY FOOT FIRMLY PLANTED ON BRAKE. THE DRIVER WHO HIT ME PUSHED ME INTO THE FRONT SEAT BUT BY THE TIME I HIT IT I WAS ALREADY ON MY BACK, SO CAR SEAT FAILURE HAPPENED ON REAR IMPACT, BEFORE I HIT CAR IN FRONT. SINCE WE WHERE IN THE MIDDLE OF THE HIGHWAY I HAD TO MOVE THE CAR TO THE RIGHT SHOULDER AND WHILE DAZED PULLED UP SIDE LEVER TO BRING CAR SEAT BACK, AND IT DID. SO THIS DEFECT IS BASICALLY INVISIBLE UNLESS YOU ACTUALLY EXPERIENCE IT.
Corrective Action:
I WAS REAR ENDED WHILE STOPPED IN HEAVY TRAFFIC ON A MAJOR HIGHWAY. I WAS SITTING ON THE DRIVERS SEAT. MY CAR SEAT HAD A SEAT BACK FAILURE AS SOON AS THE AT FAULT CAR IMPACTED ME. MEANING INSTEAD OF HOLDING ME IN PLACE IT JUST FLIPPED BACK WITH MY HEAD AND SHOULDERS ENDING ON BACKSEAT. I WAS PUSHED INTO THE CAR IN FRONT AND THE AIRBAG DIDN'T DEPLOY BUT THE HEADRESTS DID. I SUSTAINED HEAD BACK AND NECK INJURIES AS WELL AS BRUISES ON THE BACK OF MY CALVES FROM HITTING THE REAR/FORWARD BAR ON BOTTOM OF SEAT. AS THE CAR IMPACTED ME MY PELVIC AREA WAS TRUST SLIGHTLY BECAUSE THE SEATBELT IN PLACE DIDN'T HOLD ME AS I BASICALLY SLID A BIT OF IT WHEN BENDING BACKWARDS ON MY SEAT. THE VEHICLE WAS STATIONARY ON DRIVE BUT MY FOOT FIRMLY PLANTED ON BRAKE. THE DRIVER WHO HIT ME PUSHED ME INTO THE FRONT SEAT BUT BY THE TIME I HIT IT I WAS ALREADY ON MY BACK, SO CAR SEAT FAILURE HAPPENED ON REAR IMPACT, BEFORE I HIT CAR IN FRONT. SINCE WE WHERE IN THE MIDDLE OF THE HIGHWAY I HAD TO MOVE THE CAR TO THE RIGHT SHOULDER AND WHILE DAZED PULLED UP SIDE LEVER TO BRING CAR SEAT BACK, AND IT DID. SO THIS DEFECT IS BASICALLY INVISIBLE UNLESS YOU ACTUALLY EXPERIENCE IT.
Additional Notes:
I WAS REAR ENDED WHILE STOPPED IN HEAVY TRAFFIC ON A MAJOR HIGHWAY. I WAS SITTING ON THE DRIVERS SEAT. MY CAR SEAT HAD A SEAT BACK FAILURE AS SOON AS THE AT FAULT CAR IMPACTED ME. MEANING INSTEAD OF HOLDING ME IN PLACE IT JUST FLIPPED BACK WITH MY HEAD AND SHOULDERS ENDING ON BACKSEAT. I WAS PUSHED INTO THE CAR IN FRONT AND THE AIRBAG DIDN'T DEPLOY BUT THE HEADRESTS DID. I SUSTAINED HEAD BACK AND NECK INJURIES AS WELL AS BRUISES ON THE BACK OF MY CALVES FROM HITTING THE REAR/FORWARD BAR ON BOTTOM OF SEAT. AS THE CAR IMPACTED ME MY PELVIC AREA WAS TRUST SLIGHTLY BECAUSE THE SEATBELT IN PLACE DIDN'T HOLD ME AS I BASICALLY SLID A BIT OF IT WHEN BENDING BACKWARDS ON MY SEAT. THE VEHICLE WAS STATIONARY ON DRIVE BUT MY FOOT FIRMLY PLANTED ON BRAKE. THE DRIVER WHO HIT ME PUSHED ME INTO THE FRONT SEAT BUT BY THE TIME I HIT IT I WAS ALREADY ON MY BACK, SO CAR SEAT FAILURE HAPPENED ON REAR IMPACT, BEFORE I HIT CAR IN FRONT. SINCE WE WHERE IN THE MIDDLE OF THE HIGHWAY I HAD TO MOVE THE CAR TO THE RIGHT SHOULDER AND WHILE DAZED PULLED UP SIDE LEVER TO BRING CAR SEAT BACK, AND IT DID. SO THIS DEFECT IS BASICALLY INVISIBLE UNLESS YOU ACTUALLY EXPERIENCE IT.
Mfg Campaign: 11132893
Recall Date: Oct 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Corrective Action:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Additional Notes:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Mfg Campaign: 11112124
Recall Date: Jul 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Corrective Action:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Additional Notes:
I WAS DRIVING UP TO A RED LIGHT, STOPPED AND THE ENGINE STARTED TO REVVE UP ALL BY ITSELF. I PROCEEDED THROUGH THE GREEN LIGHT WITH MY FOOT ON THE GAS THE VEHICLE DID NOT WANT TO ACCELERATE ,I PULLED INTO A PARKING LOT, PUT IN PARK AND SHUT THE VEHICLE OFF. THIS HAPPENED AFTER MY FIRST OIL CHANGE AROUND 5000 MILES. I RESTARTED THE VEHICLE ABOUT 10 MINUTES LATER AND IT DROVE FINE. I DROVE TO THE DEALERSHIP WHERE I HAD THE OIL CHANGED. THE ATTENDANT HOOKED THE VEHICLE UP TO A COMPUTER CHECK AND NOTHING SHOWED UP. I DROVE WITHOUT ANY ISSUES UNTIL AFTER MY LAST OIL CHANGE, I DROVE FROM PHOENIX TO PRESCOTT AZ. I TOOK THE EXIT TO PRESCOTT AND SLOWED DOWN TO 35 WHEN I GOT TO MAYER AZ, I STEPPED ON THE GAS AFTER GOING THROUGH TOWN TO ACCELERATE, IT WOULD ONLY ACCELERATE TO 40 MPH WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE GAS PEDAL. I PULLED OVER AND PUT IT IN PARK. I LET IT SIT AND STEPPED ON THE ACCELERATOR THE VEHICLE WENT AGAIN, I CAME UP TO A STOP LIGHT AND WHEN I PROCEEDED TO GO IT STARTED REVVING AGAIN. I MADE IT THROUGH THE STOP LIGHT AND PULLED OVER AND TURNED THE VEHICLE OFF. SINCE I RESTARTED IT AND AM BACK IN PHOENIX I HAVE NOT HAD ANY ISSUES YET. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE. I AM TAKING IT BACK TO THE DEALERSHIP AGAIN. I LOOKED ONLINE AND FOUND THIS HAS BEEN A PROBLEM WITH JEEPS FROM PREVIOUS YEARS, NEEDS TO BE RESOLVED. THANK YOU
Mfg Campaign: 11112124
Recall Date: Jul 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I HAVE TWO NON VERBAL AUTSTIC BOYS, I HEARD MY SON GASPING I PULLED OVER AND THE REAR SEAT BELT HAD RETRACTED UNDER HIS RIB CAGE, I KICKED OUT THE BOOSTER SEAT AND LIFTED HIM INTO MY LEG HIGHER TO ATTEMPT TO PULL THE BELT, HE COULD NOT BREATH, IT ONLY GOT TIGHTER AND THE TENSION WAS SO TIGHT THE LAP LOCK WOULD NOT RELEASE, I CALLED 911, THEY HAD NO CHOICE BUT TO CUT THE BELT. IT ONLY GOT TIGHTER. THE DEALERSHIP GUY CHECKED THE OTHER BELT AND SAID IT ONLY LOCKS ALSO WHEN IT WANTS, AND REMEMBER ME COMPLAINING TO HIM THE DAY I BOUGHT IT. AT THIS TIME IT'S IN SHOTTENKIRK AT MOUNT PLEASANT IOWA I'M IN A LOANER, CHRYSLER ASSIGNED A CASE MANAGER AND I'VE HEARD NOTHING, THE SALES GUY SAID REPORT IT BECAUSE CHRYSLER WILL SWEEP IT UNDER THE RUG, MY AUTISTIC CHILD NOW HAS TO BE RE TAUGHT TO GET BACK INTO A CAR, HE IS TERRIFIED, I DID GET HIM TO HIS DOCTOR.
Corrective Action:
I HAVE TWO NON VERBAL AUTSTIC BOYS, I HEARD MY SON GASPING I PULLED OVER AND THE REAR SEAT BELT HAD RETRACTED UNDER HIS RIB CAGE, I KICKED OUT THE BOOSTER SEAT AND LIFTED HIM INTO MY LEG HIGHER TO ATTEMPT TO PULL THE BELT, HE COULD NOT BREATH, IT ONLY GOT TIGHTER AND THE TENSION WAS SO TIGHT THE LAP LOCK WOULD NOT RELEASE, I CALLED 911, THEY HAD NO CHOICE BUT TO CUT THE BELT. IT ONLY GOT TIGHTER. THE DEALERSHIP GUY CHECKED THE OTHER BELT AND SAID IT ONLY LOCKS ALSO WHEN IT WANTS, AND REMEMBER ME COMPLAINING TO HIM THE DAY I BOUGHT IT. AT THIS TIME IT'S IN SHOTTENKIRK AT MOUNT PLEASANT IOWA I'M IN A LOANER, CHRYSLER ASSIGNED A CASE MANAGER AND I'VE HEARD NOTHING, THE SALES GUY SAID REPORT IT BECAUSE CHRYSLER WILL SWEEP IT UNDER THE RUG, MY AUTISTIC CHILD NOW HAS TO BE RE TAUGHT TO GET BACK INTO A CAR, HE IS TERRIFIED, I DID GET HIM TO HIS DOCTOR.
Additional Notes:
I HAVE TWO NON VERBAL AUTSTIC BOYS, I HEARD MY SON GASPING I PULLED OVER AND THE REAR SEAT BELT HAD RETRACTED UNDER HIS RIB CAGE, I KICKED OUT THE BOOSTER SEAT AND LIFTED HIM INTO MY LEG HIGHER TO ATTEMPT TO PULL THE BELT, HE COULD NOT BREATH, IT ONLY GOT TIGHTER AND THE TENSION WAS SO TIGHT THE LAP LOCK WOULD NOT RELEASE, I CALLED 911, THEY HAD NO CHOICE BUT TO CUT THE BELT. IT ONLY GOT TIGHTER. THE DEALERSHIP GUY CHECKED THE OTHER BELT AND SAID IT ONLY LOCKS ALSO WHEN IT WANTS, AND REMEMBER ME COMPLAINING TO HIM THE DAY I BOUGHT IT. AT THIS TIME IT'S IN SHOTTENKIRK AT MOUNT PLEASANT IOWA I'M IN A LOANER, CHRYSLER ASSIGNED A CASE MANAGER AND I'VE HEARD NOTHING, THE SALES GUY SAID REPORT IT BECAUSE CHRYSLER WILL SWEEP IT UNDER THE RUG, MY AUTISTIC CHILD NOW HAS TO BE RE TAUGHT TO GET BACK INTO A CAR, HE IS TERRIFIED, I DID GET HIM TO HIS DOCTOR.
Mfg Campaign: 11084293
Recall Date: Apr 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING HOME FROM WOK IN A JEEP PATRIOT 2017 ON A CITY STREET THE BRAKES WOULD NOT WORK SUDDENLY AND THE SPEED INCREASED RAPIDLY UNCONTROLLABLY. TWO VEHICLES HIT ME GOING THRU AN INTERSECTION AND THE JEEP PATRIOT VEHICLE RAN INTO A WAREHOUSE GOING THRU 2 METAL DOORS AND A BRICK WALL WITHOUT ANY AIR BAGS DEPLOYING. THE JEEP PATRIOT COMPLETELY WENT INTO THE WAREHOUSE AND WAS STOPPED BY HITTING A LARGE PILLAR.
Corrective Action:
WHILE DRIVING HOME FROM WOK IN A JEEP PATRIOT 2017 ON A CITY STREET THE BRAKES WOULD NOT WORK SUDDENLY AND THE SPEED INCREASED RAPIDLY UNCONTROLLABLY. TWO VEHICLES HIT ME GOING THRU AN INTERSECTION AND THE JEEP PATRIOT VEHICLE RAN INTO A WAREHOUSE GOING THRU 2 METAL DOORS AND A BRICK WALL WITHOUT ANY AIR BAGS DEPLOYING. THE JEEP PATRIOT COMPLETELY WENT INTO THE WAREHOUSE AND WAS STOPPED BY HITTING A LARGE PILLAR.
Additional Notes:
WHILE DRIVING HOME FROM WOK IN A JEEP PATRIOT 2017 ON A CITY STREET THE BRAKES WOULD NOT WORK SUDDENLY AND THE SPEED INCREASED RAPIDLY UNCONTROLLABLY. TWO VEHICLES HIT ME GOING THRU AN INTERSECTION AND THE JEEP PATRIOT VEHICLE RAN INTO A WAREHOUSE GOING THRU 2 METAL DOORS AND A BRICK WALL WITHOUT ANY AIR BAGS DEPLOYING. THE JEEP PATRIOT COMPLETELY WENT INTO THE WAREHOUSE AND WAS STOPPED BY HITTING A LARGE PILLAR.
Mfg Campaign: 11066883
Recall Date: Feb 4, 2018
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