Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Consumer Complaints
719 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS WHILE DRIVING AT HIGH SPEED OR AT LOW SPEED AND CHECK ENGINE LIGHT COMES ON WITH CODE P0335.
Corrective Action:
VEHICLE STALLS WHILE DRIVING AT HIGH SPEED OR AT LOW SPEED AND CHECK ENGINE LIGHT COMES ON WITH CODE P0335.
Additional Notes:
VEHICLE STALLS WHILE DRIVING AT HIGH SPEED OR AT LOW SPEED AND CHECK ENGINE LIGHT COMES ON WITH CODE P0335.
Mfg Campaign: 11365474
Recall Date: Oct 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS DRIVING THE VEHICLE ABOUT 55 MILES AN HOUR, WHEN IT SUDDENLY LOST POWER. WAS ABLE TO SAFELY PULL OVER, RESTART, AND CONTINUE TO MY LOCATION AFTER A FEW MINUTES. WHEN RESEARCHING THE ISSUE IT WAS DISCOVERED THAT THE 2016 JEEP PATRIOT HAS A RECALL WITH THE 'CRANKSHAFT OR CAMSHAFT SENSOR MAY ONLY WORK INTERMITTENTLY, CAUSING THE ENGINE TO STALL. IF THE ENGINE STALLS, THERE IS AN INCREASED THE RISK OF A CRASH.' NHTSA CAMPAIGN NUMBER: 16V907000 THE DATES FOR THAT RECALL ARE MAY 9, 2016, TO JULY 15, 2016. THE VEHICLE IN QUESTION WAS MANUFACTURED IN 12/15, WHICH IS NOT INCLUDED. CALLED A LOCAL DEALER, BUT HAD NO FAITH THAT THE ISSUE WAS GOING TO BE EASILY DISCOVERABLE AND OR FIXED AFTER INFORMING THEM OF THE ISSUE. WENT TO ANOTHER COMPANY WHO RAN A DIAGNOSTICS SERVICE. IMMEDIATELY FINDING ISSUES WITH THE CAMSHAFT SENSOR & CRANKSHAFT SENSOR. HAD THE VEHICLE REPAIRED AND BACK WITHIN TWO DAYS. BELIEVE THE CURRENT RECALL SHOULD ALSO INCLUDE MY VEHICLE MANUFACTURED DATE, BECAUSE IT HAS THE EXACT SAME ISSUES.
Corrective Action:
WAS DRIVING THE VEHICLE ABOUT 55 MILES AN HOUR, WHEN IT SUDDENLY LOST POWER. WAS ABLE TO SAFELY PULL OVER, RESTART, AND CONTINUE TO MY LOCATION AFTER A FEW MINUTES. WHEN RESEARCHING THE ISSUE IT WAS DISCOVERED THAT THE 2016 JEEP PATRIOT HAS A RECALL WITH THE 'CRANKSHAFT OR CAMSHAFT SENSOR MAY ONLY WORK INTERMITTENTLY, CAUSING THE ENGINE TO STALL. IF THE ENGINE STALLS, THERE IS AN INCREASED THE RISK OF A CRASH.' NHTSA CAMPAIGN NUMBER: 16V907000 THE DATES FOR THAT RECALL ARE MAY 9, 2016, TO JULY 15, 2016. THE VEHICLE IN QUESTION WAS MANUFACTURED IN 12/15, WHICH IS NOT INCLUDED. CALLED A LOCAL DEALER, BUT HAD NO FAITH THAT THE ISSUE WAS GOING TO BE EASILY DISCOVERABLE AND OR FIXED AFTER INFORMING THEM OF THE ISSUE. WENT TO ANOTHER COMPANY WHO RAN A DIAGNOSTICS SERVICE. IMMEDIATELY FINDING ISSUES WITH THE CAMSHAFT SENSOR & CRANKSHAFT SENSOR. HAD THE VEHICLE REPAIRED AND BACK WITHIN TWO DAYS. BELIEVE THE CURRENT RECALL SHOULD ALSO INCLUDE MY VEHICLE MANUFACTURED DATE, BECAUSE IT HAS THE EXACT SAME ISSUES.
Additional Notes:
WAS DRIVING THE VEHICLE ABOUT 55 MILES AN HOUR, WHEN IT SUDDENLY LOST POWER. WAS ABLE TO SAFELY PULL OVER, RESTART, AND CONTINUE TO MY LOCATION AFTER A FEW MINUTES. WHEN RESEARCHING THE ISSUE IT WAS DISCOVERED THAT THE 2016 JEEP PATRIOT HAS A RECALL WITH THE 'CRANKSHAFT OR CAMSHAFT SENSOR MAY ONLY WORK INTERMITTENTLY, CAUSING THE ENGINE TO STALL. IF THE ENGINE STALLS, THERE IS AN INCREASED THE RISK OF A CRASH.' NHTSA CAMPAIGN NUMBER: 16V907000 THE DATES FOR THAT RECALL ARE MAY 9, 2016, TO JULY 15, 2016. THE VEHICLE IN QUESTION WAS MANUFACTURED IN 12/15, WHICH IS NOT INCLUDED. CALLED A LOCAL DEALER, BUT HAD NO FAITH THAT THE ISSUE WAS GOING TO BE EASILY DISCOVERABLE AND OR FIXED AFTER INFORMING THEM OF THE ISSUE. WENT TO ANOTHER COMPANY WHO RAN A DIAGNOSTICS SERVICE. IMMEDIATELY FINDING ISSUES WITH THE CAMSHAFT SENSOR & CRANKSHAFT SENSOR. HAD THE VEHICLE REPAIRED AND BACK WITHIN TWO DAYS. BELIEVE THE CURRENT RECALL SHOULD ALSO INCLUDE MY VEHICLE MANUFACTURED DATE, BECAUSE IT HAS THE EXACT SAME ISSUES.
Mfg Campaign: 11363173
Recall Date: Oct 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Corrective Action:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Additional Notes:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Mfg Campaign: 11362934
Recall Date: Oct 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Corrective Action:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Additional Notes:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Mfg Campaign: 11362934
Recall Date: Oct 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Corrective Action:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Additional Notes:
WHEN DRIVING OVER 30-35 MPH THE VEHICAL STRUGGLES TO ACCELERATE AND DOWN SHIFTS ITSELF TO LOWER GEERS NOT ALLOWING THE VEHICALE TO GO. EVEN PUSHING IN THE GAS PEDAL DOESN'T WORK TO BRING THE VEHICALE BACK UP TO SPEED. ENGINE LIGHT IS ON 2 LIGHTENING STRICK LIGHTS APPEARS TREAD LIGHT COMES ON CODE U1407(1/4) STORED AC NOR HEATER NURT
Mfg Campaign: 11362934
Recall Date: Oct 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOZONE AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE AFFECTED THE FUEL MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOZONE AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE AFFECTED THE FUEL MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOZONE AND WAS DIAGNOSED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE AFFECTED THE FUEL MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Mfg Campaign: 11361455
Recall Date: Sep 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Corrective Action:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Additional Notes:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Mfg Campaign: 11361139
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Corrective Action:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Additional Notes:
WHEN I'M DRIVING AND LET OFF THE GAS TO COAST, GO AROUND CURVES, OR UPHILL;, MY JEEP SEEMS TO CUTOUT, SKIP, OR PUTTER AS I ACCELERATE AGAIN. IT SEEMS LIKE IT IS GOING TO DIE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME NOTHING IS WRONG WITH IT. IT IS ONLY GETTING WORSE. AND OF COURSE I WAS 3,000 MILES OVER MY WARRANTY WHEN IT STATED HAPPENING.
Mfg Campaign: 11361139
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CRANKSHAFT SENSOR WENT CAR STOPPED WHILE DRIVING & ENGINE LIGHT WET ON
Corrective Action:
CRANKSHAFT SENSOR WENT CAR STOPPED WHILE DRIVING & ENGINE LIGHT WET ON
Additional Notes:
CRANKSHAFT SENSOR WENT CAR STOPPED WHILE DRIVING & ENGINE LIGHT WET ON
Mfg Campaign: 11361025
Recall Date: Sep 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Corrective Action:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Additional Notes:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Mfg Campaign: 11354884
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Corrective Action:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Additional Notes:
WHEN DRIVING THE ENGINE SEEMS TO SPUTTER, STALL, JERK, REV THE RPM AT RANDOM WHEN DRIVING. IT HAPPENS ON THE HIGHWAY GOING 70 OR IN A NEIGHBORHOOD GOING 25 WHILE DRIVING OR STARTING TO GO FROM A STOP. IT WILL JERK REALLY HARD LIKE IT IS GOING TO STALL OUT BUT NO LIGHTS COME ON THE DASH TO INDICATE SOMETHING IS WRONG AND I HAVE TAKEN IT INTO THE DEALERSHIP MANY TIMES AND THEY TELL ME IT IS NORMAL, I'VE NEVER HAD ANY VEHICLE BEHAVE THIS WAY EXCEPT WHEN I WAS 15 LEARNING HOW TO DRIVE A MANUAL TRANSMISSION AND THAT WASN'T THE FAULT OF THE VEHICLE. IT ALSO WILL WHILE IN PARK RANDOMLY REV THE RPMS WHEN NOTHING IS BEING USED IN THE VEHICLE, IF I THEN PUT IT IN DRIVE AND BACK TO PARK IT USUALLY SETTLES DOWN BUT NOT ALWAYS, SOMETIMES I HAVE TO SHUT IT OFF AND BACK ON. THE JERKING AND SPUTTERING WHILE DRIVING HAS GOTTEN A LOT WORSE IN THE LAST FEW MONTHS, OVER THE PAST FEW YEARS IT WOULD RANDOMLY DO IT BUT IT HAPPENS MORE AND MORE NOW EVERY TIME I DRIVE AND I AM CONSCERNED THAT ONE DAY IT WILL STALL OUT AND CAUSE A MAJOR ACCIDENT. I HAVE INQUIRED MANY TIMES ABOUT THIS TO NO AVAIL FROM 3 DIFFERENT DEALERSHIPS.
Mfg Campaign: 11354884
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE HIMSELF AND RETRIEVED FAILURE CODE: P0420 CATALYTIC SYSTEM EFFICIENCY BELOW THRESHOLD. THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,057.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE HIMSELF AND RETRIEVED FAILURE CODE: P0420 CATALYTIC SYSTEM EFFICIENCY BELOW THRESHOLD. THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,057.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE HIMSELF AND RETRIEVED FAILURE CODE: P0420 CATALYTIC SYSTEM EFFICIENCY BELOW THRESHOLD. THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,057.
Mfg Campaign: 11354054
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Corrective Action:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Additional Notes:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Mfg Campaign: 11353510
Recall Date: Sep 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Corrective Action:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Additional Notes:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Mfg Campaign: 11353510
Recall Date: Sep 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Corrective Action:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Additional Notes:
IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?
Mfg Campaign: 11353510
Recall Date: Sep 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN THE ROAD MY JEEP WILL JUST STALL AND PUT ME IN A DANGEROUS SITUATION. NO WARNINGS WITH ANY DASH LIGHTS.
Corrective Action:
DRIVING DOWN THE ROAD MY JEEP WILL JUST STALL AND PUT ME IN A DANGEROUS SITUATION. NO WARNINGS WITH ANY DASH LIGHTS.
Additional Notes:
DRIVING DOWN THE ROAD MY JEEP WILL JUST STALL AND PUT ME IN A DANGEROUS SITUATION. NO WARNINGS WITH ANY DASH LIGHTS.
Mfg Campaign: 11352443
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Corrective Action:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Additional Notes:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Mfg Campaign: 11351491
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Corrective Action:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Additional Notes:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Mfg Campaign: 11351491
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Corrective Action:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Additional Notes:
WATER IN FRONT DOME LIGHT SUDDENLY AFTER SEVERAL MONTHS. DRIPPING DOWN DASHBOARD AND CAUSE ELECTRICAL PROBLEMS. STATIONARY VEHICLE WITH NO LEAKS IN SUNROOF BOUGHT 01/2020. 08/2020 FIRST OCCURRENCE, DAMAGE TO LIGHTS ON AC AND HEAT CONTROLS. LESS THAN 2500 MILES DRIVEN SINCE BOUGHT AT A DEALERSHIP NO DISCLOSURE AT TIME OF PURCHASE.
Mfg Campaign: 11351491
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY VEHICLE IS SPUTTERING, AND ACCELERATING VERY UNEVEN, STALLING. IT'S DOING EVERYTHING THE RECALL STATES BUT MY VIN SAYS IT'S BEEN REPAIRED, BUT SEEMS TO BE INCORRECT.
Corrective Action:
MY VEHICLE IS SPUTTERING, AND ACCELERATING VERY UNEVEN, STALLING. IT'S DOING EVERYTHING THE RECALL STATES BUT MY VIN SAYS IT'S BEEN REPAIRED, BUT SEEMS TO BE INCORRECT.
Additional Notes:
MY VEHICLE IS SPUTTERING, AND ACCELERATING VERY UNEVEN, STALLING. IT'S DOING EVERYTHING THE RECALL STATES BUT MY VIN SAYS IT'S BEEN REPAIRED, BUT SEEMS TO BE INCORRECT.
Mfg Campaign: 11350398
Recall Date: Aug 20, 2020
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If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025