Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YA1
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y86
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Consumer Complaints
84 ComplaintsChrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
On three separate occasions today, while driving on an interstate with the lane departure turned OFF, the Wagoneer seized up going from 75mph to mid 40mph quickly. The vehicle shuttered and went side to side a bit like it was reacting to lane departure. It was scary and I was almost rammed from behind once. It also started swaying and serving on occasion. Lane departure is off and it’s far Marie than normal lane departure movement which eases the vehicle back. Vehicle is going into service tomorrow.
Corrective Action:
On three separate occasions today, while driving on an interstate with the lane departure turned OFF, the Wagoneer seized up going from 75mph to mid 40mph quickly. The vehicle shuttered and went side to side a bit like it was reacting to lane departure. It was scary and I was almost rammed from behind once. It also started swaying and serving on occasion. Lane departure is off and it’s far Marie than normal lane departure movement which eases the vehicle back. Vehicle is going into service tomorrow.
Additional Notes:
On three separate occasions today, while driving on an interstate with the lane departure turned OFF, the Wagoneer seized up going from 75mph to mid 40mph quickly. The vehicle shuttered and went side to side a bit like it was reacting to lane departure. It was scary and I was almost rammed from behind once. It also started swaying and serving on occasion. Lane departure is off and it’s far Marie than normal lane departure movement which eases the vehicle back. Vehicle is going into service tomorrow.
Mfg Campaign: 11463565
Recall Date: May 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Corrective Action:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Additional Notes:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Mfg Campaign: 11446417
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Corrective Action:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Additional Notes:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Mfg Campaign: 11446417
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Corrective Action:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Additional Notes:
The vehicle locked into 4WD low while driving and would not come out. I found this dangerous as my family was on board and put us at risk.
Mfg Campaign: 11446417
Recall Date: Jan 5, 2022
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