Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A7A
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 56A
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 76A
Recall Date: Aug 3, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YA1
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y86
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y79
Recall Date: Nov 10, 2021
Consumer Complaints
84 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has alignment issues causing vibration at higher speeds and excessive tire wear. After multiple alignments and tire balances, nothing has resolved the issues. Dealers are not doing anything about issues. What component or system failed or malfunctioned, and is it available for inspection upon request? Our 2022 Jeep Grand Wagoneer has wheel alignment issues. We are going to our third set of tires in 56,000 miles. Vehicle has excessive vibration traveling over 75 mph after tires have been balanced. How was your safety or the safety of others put at risk? When tires have excessive wear, they do not grip the road safely and an increased danger in wet weather. Vibration at higher speeds can cause loss of control. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer just says it's out of alignment and charges 200 dollars to align vehicle, but this does not fix the issues. Dealers are no help in this issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only dealer and tire shops. Tire shop says it is a suspension issues, but Jeep dealer denies that Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lights
Corrective Action:
This vehicle has alignment issues causing vibration at higher speeds and excessive tire wear. After multiple alignments and tire balances, nothing has resolved the issues. Dealers are not doing anything about issues. What component or system failed or malfunctioned, and is it available for inspection upon request? Our 2022 Jeep Grand Wagoneer has wheel alignment issues. We are going to our third set of tires in 56,000 miles. Vehicle has excessive vibration traveling over 75 mph after tires have been balanced. How was your safety or the safety of others put at risk? When tires have excessive wear, they do not grip the road safely and an increased danger in wet weather. Vibration at higher speeds can cause loss of control. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer just says it's out of alignment and charges 200 dollars to align vehicle, but this does not fix the issues. Dealers are no help in this issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only dealer and tire shops. Tire shop says it is a suspension issues, but Jeep dealer denies that Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lights
Additional Notes:
This vehicle has alignment issues causing vibration at higher speeds and excessive tire wear. After multiple alignments and tire balances, nothing has resolved the issues. Dealers are not doing anything about issues. What component or system failed or malfunctioned, and is it available for inspection upon request? Our 2022 Jeep Grand Wagoneer has wheel alignment issues. We are going to our third set of tires in 56,000 miles. Vehicle has excessive vibration traveling over 75 mph after tires have been balanced. How was your safety or the safety of others put at risk? When tires have excessive wear, they do not grip the road safely and an increased danger in wet weather. Vibration at higher speeds can cause loss of control. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer just says it's out of alignment and charges 200 dollars to align vehicle, but this does not fix the issues. Dealers are no help in this issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only dealer and tire shops. Tire shop says it is a suspension issues, but Jeep dealer denies that Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lights
Mfg Campaign: 11630306
Recall Date: Dec 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
Premature battery depletion. Brand new battery 2 months old was completely dead. On 3rd battery in one calendar year. Stranded with young children in car that cannot even be jumpstarted. Dealer has confirmed issue and has reportedly has had numerous owners with the same issue, same vehicle. No warnings, or prior issue, car has absolutely no power.
Corrective Action:
Premature battery depletion. Brand new battery 2 months old was completely dead. On 3rd battery in one calendar year. Stranded with young children in car that cannot even be jumpstarted. Dealer has confirmed issue and has reportedly has had numerous owners with the same issue, same vehicle. No warnings, or prior issue, car has absolutely no power.
Additional Notes:
Premature battery depletion. Brand new battery 2 months old was completely dead. On 3rd battery in one calendar year. Stranded with young children in car that cannot even be jumpstarted. Dealer has confirmed issue and has reportedly has had numerous owners with the same issue, same vehicle. No warnings, or prior issue, car has absolutely no power.
Mfg Campaign: 11625166
Recall Date: Nov 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving the car on the road the car stalled went off and I could not turn it on at all. It has to be towed to the dealership. Luckily, we avoided an accident
Corrective Action:
Driving the car on the road the car stalled went off and I could not turn it on at all. It has to be towed to the dealership. Luckily, we avoided an accident
Additional Notes:
Driving the car on the road the car stalled went off and I could not turn it on at all. It has to be towed to the dealership. Luckily, we avoided an accident
Mfg Campaign: 11620273
Recall Date: Oct 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield in our vehicle is severely distorted and causes other vehicles and objects to appear to be in different positions when viewing objects greater than 30° from the center of the driver's perspective. This is a well-documented manufacturing issue with the early build Grand Wagoneers. There is a technical service bulletin with an overview of the problem (23-015-22). We brought our vehicle to an authorized dealer on [XXX]. The service technician could see the issue instantly as we were parked next to a stair railing that severely distorted when viewed through the windshield. He created a report and passed it on to Wagoneer customer care. Although this is not covered in our warranty, we are still working to have the issue resolved through the factory. Multiple people have reported this issue and the only remedy is to replace the original glass with the manufacturing defect. Wagoneer Customer service has acknowledged this and actually posted the technical service bulletin and helps in remediation. That night and dusk, this is a serious safety concern. The refraction of the oncoming car's headlights move the vehicles placement when viewed through the windshield. It can cause flickering and flashing distracting the driver. There are several other scenarios that would be dangerous with a distorted and misplaced object in the driver's field of view. Here are additional posts of the issue: [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The front windshield in our vehicle is severely distorted and causes other vehicles and objects to appear to be in different positions when viewing objects greater than 30° from the center of the driver's perspective. This is a well-documented manufacturing issue with the early build Grand Wagoneers. There is a technical service bulletin with an overview of the problem (23-015-22). We brought our vehicle to an authorized dealer on [XXX]. The service technician could see the issue instantly as we were parked next to a stair railing that severely distorted when viewed through the windshield. He created a report and passed it on to Wagoneer customer care. Although this is not covered in our warranty, we are still working to have the issue resolved through the factory. Multiple people have reported this issue and the only remedy is to replace the original glass with the manufacturing defect. Wagoneer Customer service has acknowledged this and actually posted the technical service bulletin and helps in remediation. That night and dusk, this is a serious safety concern. The refraction of the oncoming car's headlights move the vehicles placement when viewed through the windshield. It can cause flickering and flashing distracting the driver. There are several other scenarios that would be dangerous with a distorted and misplaced object in the driver's field of view. Here are additional posts of the issue: [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The front windshield in our vehicle is severely distorted and causes other vehicles and objects to appear to be in different positions when viewing objects greater than 30° from the center of the driver's perspective. This is a well-documented manufacturing issue with the early build Grand Wagoneers. There is a technical service bulletin with an overview of the problem (23-015-22). We brought our vehicle to an authorized dealer on [XXX]. The service technician could see the issue instantly as we were parked next to a stair railing that severely distorted when viewed through the windshield. He created a report and passed it on to Wagoneer customer care. Although this is not covered in our warranty, we are still working to have the issue resolved through the factory. Multiple people have reported this issue and the only remedy is to replace the original glass with the manufacturing defect. Wagoneer Customer service has acknowledged this and actually posted the technical service bulletin and helps in remediation. That night and dusk, this is a serious safety concern. The refraction of the oncoming car's headlights move the vehicles placement when viewed through the windshield. It can cause flickering and flashing distracting the driver. There are several other scenarios that would be dangerous with a distorted and misplaced object in the driver's field of view. Here are additional posts of the issue: [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609008
Recall Date: Aug 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front windshield cracked in the middle where the rear view mirror and rain sensor is. No stone chip damage visible or obvious
Corrective Action:
Front windshield cracked in the middle where the rear view mirror and rain sensor is. No stone chip damage visible or obvious
Additional Notes:
Front windshield cracked in the middle where the rear view mirror and rain sensor is. No stone chip damage visible or obvious
Mfg Campaign: 11606898
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving 60 MPH, the instrument cluster, Wi-Fi, A/C, Cruise Control, and Navigation System went blank, and failed to display any information. The contact stated that the vehicle had not lost power. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed a software update to be completed; however, the dealer stated that the update was not available from the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving 60 MPH, the instrument cluster, Wi-Fi, A/C, Cruise Control, and Navigation System went blank, and failed to display any information. The contact stated that the vehicle had not lost power. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed a software update to be completed; however, the dealer stated that the update was not available from the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that while driving 60 MPH, the instrument cluster, Wi-Fi, A/C, Cruise Control, and Navigation System went blank, and failed to display any information. The contact stated that the vehicle had not lost power. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the vehicle needed a software update to be completed; however, the dealer stated that the update was not available from the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11594130
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11593937
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 55 MPH, the instrument cluster was flashing "Systems Disabled" and the steering was difficult to turn. The contact depressed the brake pedal to slow the vehicle however, the brake pedal depressed to the floorboard. The contact was able to stop the vehicle. The contact drove the vehicle back to the residence and the vehicle was later towed to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure had occurred once. The manufacturer was informed of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11593937
Recall Date: Jun 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Corrective Action:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Additional Notes:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Mfg Campaign: 11589172
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Corrective Action:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Additional Notes:
Lost brakes and steering going 55 mph, and then many warning lights were on the screen saying that different systems were disabled. Was able to coast vehicle to a safe location. Had vehicle towed to dealership 4/29.
Mfg Campaign: 11589172
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Corrective Action:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Additional Notes:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Mfg Campaign: 11577657
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Corrective Action:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Additional Notes:
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
Mfg Campaign: 11577657
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576232
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has distortion in it. This is visible from the outside and the inside of the vehicle. This is an EXTREME hazard one that can easily cause an accident as it alters the depth perception of items within the windshield. A passenger riding in the front seat can actually start to feel sick (like sea sickness) due to this distortion. The manufacturer claims they have never heard of this and they do not warranty windshields even though this is a factory defect. Many forums discuss this issue as well.
Corrective Action:
The windshield has distortion in it. This is visible from the outside and the inside of the vehicle. This is an EXTREME hazard one that can easily cause an accident as it alters the depth perception of items within the windshield. A passenger riding in the front seat can actually start to feel sick (like sea sickness) due to this distortion. The manufacturer claims they have never heard of this and they do not warranty windshields even though this is a factory defect. Many forums discuss this issue as well.
Additional Notes:
The windshield has distortion in it. This is visible from the outside and the inside of the vehicle. This is an EXTREME hazard one that can easily cause an accident as it alters the depth perception of items within the windshield. A passenger riding in the front seat can actually start to feel sick (like sea sickness) due to this distortion. The manufacturer claims they have never heard of this and they do not warranty windshields even though this is a factory defect. Many forums discuss this issue as well.
Mfg Campaign: 11573595
Recall Date: Feb 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Corrective Action:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Additional Notes:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Mfg Campaign: 11569643
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Corrective Action:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Additional Notes:
Electrical issues- been to the dealer 4 times with no resolution Radio turns to max volume while trying to lower sound. Air/heat turns on and off by itself while driving. Vehicle slams on brakes due to faulty crash sensor. Back lift gate repaired due to faulty sensor. This week power steering service light came on. 27,510 miles 1 owner
Mfg Campaign: 11569643
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Jeep Grand Wagoneer. The contact received notification of NHTSA Campaign Number: 23V716000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Jeep Grand Wagoneer. The contact received notification of NHTSA Campaign Number: 23V716000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Jeep Grand Wagoneer. The contact received notification of NHTSA Campaign Number: 23V716000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11569432
Recall Date: Feb 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Corrective Action:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Additional Notes:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Mfg Campaign: 11561896
Recall Date: Dec 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Corrective Action:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Additional Notes:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Mfg Campaign: 11561896
Recall Date: Dec 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Corrective Action:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Additional Notes:
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
Mfg Campaign: 11561896
Recall Date: Dec 26, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025