JEEP GRAND CHEROKEE 2021

Complete listing of complaints and recalls for this vehicle

573
Complaints
25
Recalls

Complaints & Recalls

573 Complaints 25 Recalls

Official Safety Recalls - Important!

25 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V436000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Jun 13, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 66B, 79B
Notice Date: Jul 9, 2024
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V132000 SAFETY RECALL
338.2K Vehicles Affected
Recall Date: Feb 22, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Potential Risk:
A loss of vehicle control increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 10B
Notice Date: Apr 2, 2024
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V577000 SAFETY RECALL
162.7K Vehicles Affected
Recall Date: Aug 14, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 56A
Notice Date: Aug 31, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V413000 SAFETY RECALL
331.4K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Potential Risk:
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 64A
Notice Date: Jun 29, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V352000 SAFETY RECALL
89.4K Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Potential Risk:
A loss of steering control increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 58A
Notice Date: Jun 6, 2023
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V544000 SAFETY RECALL
99.2K Vehicles Affected
Recall Date: Jul 28, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Potential Risk:
A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Additional Details:

: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z50
Notice Date: Jun 8, 2023
Recall Date: Jul 28, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V284000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Apr 28, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Potential Risk:
An unexpected loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z31
Notice Date: Jun 23, 2022
Recall Date: Apr 28, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V180000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Mar 24, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Potential Risk:
A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Z24
Notice Date: Apr 7, 2022
Recall Date: Mar 24, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V950000 SAFETY RECALL
36.9K Vehicles Affected
Recall Date: Dec 9, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y72
Notice Date: Dec 23, 2021
Recall Date: Dec 9, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V873000 SAFETY RECALL
99.3K Vehicles Affected
Recall Date: Nov 10, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

Potential Risk:
Disabled air bags can increase the risk of injury to occupants in a crash.
FREE Recall Solution:
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y79
Notice Date: Dec 2, 2021
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V797000 SAFETY RECALL
7.1K Vehicles Affected
Recall Date: Oct 14, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y66
Notice Date: Oct 28, 2021
Recall Date: Oct 14, 2021
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V729000 SAFETY RECALL
69.1K Vehicles Affected
Recall Date: Sep 21, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: Y67
Notice Date: Dec 28, 2021
Recall Date: Sep 21, 2021

Consumer Complaints

573 Complaints
Chrysler (fca Us, Llc)
Campaign: 11561247 Other
1 Vehicles Affected
Dec 21, 2023
Defect Description:

AIR BAGS

Potential Consequences:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Corrective Action:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Additional Notes:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Manufacturer: JEEP
Mfg Campaign: 11561247
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561247 Other
1 Vehicles Affected
Dec 21, 2023
Defect Description:

STEERING

Potential Consequences:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Corrective Action:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Additional Notes:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Manufacturer: JEEP
Mfg Campaign: 11561247
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561247 Other
1 Vehicles Affected
Dec 21, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Corrective Action:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Additional Notes:

I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.

Manufacturer: JEEP
Mfg Campaign: 11561247
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561129 Other
Dec 20, 2023
Defect Description:

STEERING

Potential Consequences:

Chrysler (corporate = Stellantis) is refusing to accept manufacturing responsibility for the extensive damage to my 2021 Jeep Grand Cherokee L (16,000 miles – with completely timely and up-to-date maintenance) when the steering components literally FELL APART while navigating out of my paved driveway at under 5mph with NO collision, provocation or explanation on September 2, 2023, rendering the vehicle undriveable. There was an ‘unofficial’ recall on the components. It should still be under warranty but, although none of the automotive professionals can come up with a reason why this happened, Stellantis Corporation is refusing to take any responsibility (or even communicate with anyone – other than to send generic emails saying ‘no’, with no viable explanation). NOTE: This vehicle was purchased new from Stateline Jeep/Chrysler in Fort Mills, SC. RECALL: [XXX] Many thousands of $$ in repair costs (IF, in fact, it can even be repaired – as the required parts have been on national backorder for all of these months.) and many thousands of $$ in rental car costs (vehicle has been at the dealership for 3+ months). All details, reports and pictures have been carefully documented by me. If this had happened on the major/busy road that I was about to drive on and/or ultimately the highway where we were headed instead of in my driveway, the results would 100% have been catastrophic for me/passenger and very probably other victims on the road. NOTE: I have pictures and other important documentation - this website won't let me upload. Please give me an email address to send them to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Chrysler (corporate = Stellantis) is refusing to accept manufacturing responsibility for the extensive damage to my 2021 Jeep Grand Cherokee L (16,000 miles – with completely timely and up-to-date maintenance) when the steering components literally FELL APART while navigating out of my paved driveway at under 5mph with NO collision, provocation or explanation on September 2, 2023, rendering the vehicle undriveable. There was an ‘unofficial’ recall on the components. It should still be under warranty but, although none of the automotive professionals can come up with a reason why this happened, Stellantis Corporation is refusing to take any responsibility (or even communicate with anyone – other than to send generic emails saying ‘no’, with no viable explanation). NOTE: This vehicle was purchased new from Stateline Jeep/Chrysler in Fort Mills, SC. RECALL: [XXX] Many thousands of $$ in repair costs (IF, in fact, it can even be repaired – as the required parts have been on national backorder for all of these months.) and many thousands of $$ in rental car costs (vehicle has been at the dealership for 3+ months). All details, reports and pictures have been carefully documented by me. If this had happened on the major/busy road that I was about to drive on and/or ultimately the highway where we were headed instead of in my driveway, the results would 100% have been catastrophic for me/passenger and very probably other victims on the road. NOTE: I have pictures and other important documentation - this website won't let me upload. Please give me an email address to send them to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Chrysler (corporate = Stellantis) is refusing to accept manufacturing responsibility for the extensive damage to my 2021 Jeep Grand Cherokee L (16,000 miles – with completely timely and up-to-date maintenance) when the steering components literally FELL APART while navigating out of my paved driveway at under 5mph with NO collision, provocation or explanation on September 2, 2023, rendering the vehicle undriveable. There was an ‘unofficial’ recall on the components. It should still be under warranty but, although none of the automotive professionals can come up with a reason why this happened, Stellantis Corporation is refusing to take any responsibility (or even communicate with anyone – other than to send generic emails saying ‘no’, with no viable explanation). NOTE: This vehicle was purchased new from Stateline Jeep/Chrysler in Fort Mills, SC. RECALL: [XXX] Many thousands of $$ in repair costs (IF, in fact, it can even be repaired – as the required parts have been on national backorder for all of these months.) and many thousands of $$ in rental car costs (vehicle has been at the dealership for 3+ months). All details, reports and pictures have been carefully documented by me. If this had happened on the major/busy road that I was about to drive on and/or ultimately the highway where we were headed instead of in my driveway, the results would 100% have been catastrophic for me/passenger and very probably other victims on the road. NOTE: I have pictures and other important documentation - this website won't let me upload. Please give me an email address to send them to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JEEP
Mfg Campaign: 11561129
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11559597 Other
Dec 11, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Corrective Action:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Additional Notes:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Manufacturer: JEEP
Mfg Campaign: 11559597
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11559597 Other
Dec 11, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Corrective Action:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Additional Notes:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Manufacturer: JEEP
Mfg Campaign: 11559597
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11559597 Other
Dec 11, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Corrective Action:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Additional Notes:

Vehicle died suddenly in traffic 2 times. Was able to restart after a short while. Was a serious safety issue as I was at highway speed 1 of the 2 times. Vehicle is now at an independent garage. 40k miles. Not under warranty. Has not been inspected or diagnosed yet. No warning lights or codes showing.

Manufacturer: JEEP
Mfg Campaign: 11559597
Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11559263 Other
Dec 9, 2023
Defect Description:

TIRES

Potential Consequences:

My vehicle has 22,000 miles on it. The dealer has determined that they are at 4/32 and are wearing prematurely. He also indicated that Jeep (Nielsen Jeep) is aware of this and it is simply unfortunate that all four (4) tires (Michelin Premier LTX, 265/60R18) on my vehicle wore evenly and prematurely. As I indicated to the dealership servicing my vehicle, the tires do not grip in inclement weather and often result in skids, a safety issue especially when my two 12yr olds are in the vehicle with me. Tire warranted at 55,000 miles should not wear prematurely and thus making it unsafe to operate the vehicle.

Corrective Action:

My vehicle has 22,000 miles on it. The dealer has determined that they are at 4/32 and are wearing prematurely. He also indicated that Jeep (Nielsen Jeep) is aware of this and it is simply unfortunate that all four (4) tires (Michelin Premier LTX, 265/60R18) on my vehicle wore evenly and prematurely. As I indicated to the dealership servicing my vehicle, the tires do not grip in inclement weather and often result in skids, a safety issue especially when my two 12yr olds are in the vehicle with me. Tire warranted at 55,000 miles should not wear prematurely and thus making it unsafe to operate the vehicle.

Additional Notes:

My vehicle has 22,000 miles on it. The dealer has determined that they are at 4/32 and are wearing prematurely. He also indicated that Jeep (Nielsen Jeep) is aware of this and it is simply unfortunate that all four (4) tires (Michelin Premier LTX, 265/60R18) on my vehicle wore evenly and prematurely. As I indicated to the dealership servicing my vehicle, the tires do not grip in inclement weather and often result in skids, a safety issue especially when my two 12yr olds are in the vehicle with me. Tire warranted at 55,000 miles should not wear prematurely and thus making it unsafe to operate the vehicle.

Manufacturer: JEEP
Mfg Campaign: 11559263
Notice Date: Dec 9, 2023
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11557248 Other
Nov 28, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Driveshaft became loose while driving

Corrective Action:

Driveshaft became loose while driving

Additional Notes:

Driveshaft became loose while driving

Manufacturer: JEEP
Mfg Campaign: 11557248
Notice Date: Nov 28, 2023
Recall Date: Nov 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11554398 Other
Nov 9, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle lost power and stalled on major highway during rush hour traffic. Would not restart. Due to the amount of traffic and sudden deceleration, vehicle was impaired on a major throughway. No warning lamps appeared and all sensors were within normal range prior to incident. Vehicle was towed to Jeep dealership and confirmed the problem was a defective fuel pump. Simply not acceptable for a relatively new, well-maintained vehicle with only 25,000 miles. Incident could have caused serious bodily harm given the abrupt loss of power and major highway on which the incident occurred.

Corrective Action:

Vehicle lost power and stalled on major highway during rush hour traffic. Would not restart. Due to the amount of traffic and sudden deceleration, vehicle was impaired on a major throughway. No warning lamps appeared and all sensors were within normal range prior to incident. Vehicle was towed to Jeep dealership and confirmed the problem was a defective fuel pump. Simply not acceptable for a relatively new, well-maintained vehicle with only 25,000 miles. Incident could have caused serious bodily harm given the abrupt loss of power and major highway on which the incident occurred.

Additional Notes:

Vehicle lost power and stalled on major highway during rush hour traffic. Would not restart. Due to the amount of traffic and sudden deceleration, vehicle was impaired on a major throughway. No warning lamps appeared and all sensors were within normal range prior to incident. Vehicle was towed to Jeep dealership and confirmed the problem was a defective fuel pump. Simply not acceptable for a relatively new, well-maintained vehicle with only 25,000 miles. Incident could have caused serious bodily harm given the abrupt loss of power and major highway on which the incident occurred.

Manufacturer: JEEP
Mfg Campaign: 11554398
Notice Date: Nov 9, 2023
Recall Date: Nov 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11553510 Other
Nov 3, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The vehicle turned off once while driving and the check transmission light comes on periodically. l took it in for service, however, the dealer was not able to find the problem. Since leaving the repair shop the check transmission indicator comes on while driving and turning.

Corrective Action:

The vehicle turned off once while driving and the check transmission light comes on periodically. l took it in for service, however, the dealer was not able to find the problem. Since leaving the repair shop the check transmission indicator comes on while driving and turning.

Additional Notes:

The vehicle turned off once while driving and the check transmission light comes on periodically. l took it in for service, however, the dealer was not able to find the problem. Since leaving the repair shop the check transmission indicator comes on while driving and turning.

Manufacturer: JEEP
Mfg Campaign: 11553510
Notice Date: Nov 3, 2023
Recall Date: Nov 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11550626 Other
Oct 18, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shut off while pulling out in traffic. The vehicle was able to be restarted after a while. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shut off while pulling out in traffic. The vehicle was able to be restarted after a while. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shut off while pulling out in traffic. The vehicle was able to be restarted after a while. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Manufacturer: JEEP
Mfg Campaign: 11550626
Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11549914 Other
Oct 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Paddle shifters are disabled with no way to enable them. While towing, there is no way to reduce downhill speed maximizing the use of the power train while minimizing the use of the brake system causing the brakes to overheat and a potential crash incident.

Corrective Action:

Paddle shifters are disabled with no way to enable them. While towing, there is no way to reduce downhill speed maximizing the use of the power train while minimizing the use of the brake system causing the brakes to overheat and a potential crash incident.

Additional Notes:

Paddle shifters are disabled with no way to enable them. While towing, there is no way to reduce downhill speed maximizing the use of the power train while minimizing the use of the brake system causing the brakes to overheat and a potential crash incident.

Manufacturer: JEEP
Mfg Campaign: 11549914
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549917 Other
Oct 14, 2023
Defect Description:

STEERING

Potential Consequences:

Steering assist stopped working and EPS fault warning light, front crash collision detection fault, and front crash collision detect turned off, and traction control indicators appeared. After 3 cycles of the ignition and driving for 10 minutes to a safe location the warning lights went off and steering assist was restored.

Corrective Action:

Steering assist stopped working and EPS fault warning light, front crash collision detection fault, and front crash collision detect turned off, and traction control indicators appeared. After 3 cycles of the ignition and driving for 10 minutes to a safe location the warning lights went off and steering assist was restored.

Additional Notes:

Steering assist stopped working and EPS fault warning light, front crash collision detection fault, and front crash collision detect turned off, and traction control indicators appeared. After 3 cycles of the ignition and driving for 10 minutes to a safe location the warning lights went off and steering assist was restored.

Manufacturer: JEEP
Mfg Campaign: 11549917
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549988 Other
Oct 14, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Corrective Action:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Additional Notes:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Manufacturer: JEEP
Mfg Campaign: 11549988
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549988 Other
Oct 14, 2023
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Corrective Action:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Additional Notes:

October 12,2023 yellow lights in mirror Came on a message came into dashboard I pulled into garage. October 13 and 14 yellow lights do not come on for a second when I start vechicle nor do they come on in reverse mode when Adjacent to vechicle etc a fault is detected it’s not working properly tge blind spot module and rear sensors

Manufacturer: JEEP
Mfg Campaign: 11549988
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549990 Other
Oct 14, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Corrective Action:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Additional Notes:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Manufacturer: JEEP
Mfg Campaign: 11549990
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549990 Other
Oct 14, 2023
Defect Description:

ENGINE

Potential Consequences:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Corrective Action:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Additional Notes:

I purchased vechicle 9/11/21. The electronic start stop option is not Fuctioning. I understand you could stall In traffic if you use the option. I prefer to use standard way for safety.

Manufacturer: JEEP
Mfg Campaign: 11549990
Notice Date: Oct 14, 2023
Recall Date: Oct 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11549681 Other
Oct 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Corrective Action:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Additional Notes:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Manufacturer: JEEP
Mfg Campaign: 11549681
Notice Date: Oct 12, 2023
Recall Date: Oct 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11549681 Other
Oct 12, 2023
Defect Description:

ENGINE

Potential Consequences:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Corrective Action:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Additional Notes:

This was 5 -6 times my new car broke down 3 times for fuel pump problem then i have engine light on more than4-5 times . Now its still on they fixed it 2 month ago. I just buy this brand new car in 2021. Not completed 3 years yet and having 56700 kms on it .

Manufacturer: JEEP
Mfg Campaign: 11549681
Notice Date: Oct 12, 2023
Recall Date: Oct 12, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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