Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING THIS VEHICLE ON A CITY STREET AT 33 MPH.THERE WAS A CAR IN THE INTERSECTION RUNNING A RED LEFT IN FRONT OF ME.I APPLIED THE BRAKES AND THE VEHICLE STUTTERED 3X AND THEN SPED UP OUT OF CONTROL AND LAUNCHED ME INTO THE CAR THAT WAS IN THE INTERSECTION. THERE WAS A COLLISION..
Corrective Action:
I WAS DRIVING THIS VEHICLE ON A CITY STREET AT 33 MPH.THERE WAS A CAR IN THE INTERSECTION RUNNING A RED LEFT IN FRONT OF ME.I APPLIED THE BRAKES AND THE VEHICLE STUTTERED 3X AND THEN SPED UP OUT OF CONTROL AND LAUNCHED ME INTO THE CAR THAT WAS IN THE INTERSECTION. THERE WAS A COLLISION..
Additional Notes:
I WAS DRIVING THIS VEHICLE ON A CITY STREET AT 33 MPH.THERE WAS A CAR IN THE INTERSECTION RUNNING A RED LEFT IN FRONT OF ME.I APPLIED THE BRAKES AND THE VEHICLE STUTTERED 3X AND THEN SPED UP OUT OF CONTROL AND LAUNCHED ME INTO THE CAR THAT WAS IN THE INTERSECTION. THERE WAS A COLLISION..
Mfg Campaign: 11120816
Recall Date: Aug 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON HIGHWAY GOING 70 MPH WITH CRUISE CONTROL SET AND ALL OF A SUDDEN OUR JEEP WENT OUT OF CONTROL AND STARTED TO THE LEFT. WAS ABLE TO REGAIN CONTROL AFTER A FEW SECONDS, BUT WAS VERY LUCKY THERE WAS NO OTHER VEHICLES TO OUR LEFT OR WE WOULD HAVE CRASHED INTO IT. ON JULY 18, 2018, RECALL 18U65183 18-U6-51-83 REPROGRAM PCM WITH NEW SOFTWARE WAS INSTALLED.
Corrective Action:
ON HIGHWAY GOING 70 MPH WITH CRUISE CONTROL SET AND ALL OF A SUDDEN OUR JEEP WENT OUT OF CONTROL AND STARTED TO THE LEFT. WAS ABLE TO REGAIN CONTROL AFTER A FEW SECONDS, BUT WAS VERY LUCKY THERE WAS NO OTHER VEHICLES TO OUR LEFT OR WE WOULD HAVE CRASHED INTO IT. ON JULY 18, 2018, RECALL 18U65183 18-U6-51-83 REPROGRAM PCM WITH NEW SOFTWARE WAS INSTALLED.
Additional Notes:
ON HIGHWAY GOING 70 MPH WITH CRUISE CONTROL SET AND ALL OF A SUDDEN OUR JEEP WENT OUT OF CONTROL AND STARTED TO THE LEFT. WAS ABLE TO REGAIN CONTROL AFTER A FEW SECONDS, BUT WAS VERY LUCKY THERE WAS NO OTHER VEHICLES TO OUR LEFT OR WE WOULD HAVE CRASHED INTO IT. ON JULY 18, 2018, RECALL 18U65183 18-U6-51-83 REPROGRAM PCM WITH NEW SOFTWARE WAS INSTALLED.
Mfg Campaign: 11115821
Recall Date: Aug 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE IS EQUIPPED WITH THE 8.4 INCH UCONNECT/NAV 4C TOUCH SCREEN. THIS SYSTEM/SCREEN CONTROLS THE RADIO, CLIMATE CONTROL, HEATED/COOLED SEATS, PHONE, NAVIGATION, ETC. AFTER DRIVING THE VEHICLE FOR 20-30 MINUTES USING ONLY THE RADIO, THE TOUCH SCREEN BECOMES HOT TO THE TOUCH. RECENTLY THE SCREEN REACHED 127.7 DEGREES (SEE ATTACHED PICTURE). VEHICLE WAS BROUGHT TO THE DEALER ON 7/30/18 AND THE ISSUE WAS ESCALATED UP TO FIAT CHRYSLER AUTOMOBILES. FCA CLAIMS THE COMPONENTS ARE OPERATING AS DESIGNED. THIS DOES NOT SEEM CORRECT. EXCESSIVELY HIGH TEMPERATURES CAN COMPROMISE THE ELECTRONICS IN THE DASH AND COULD LEAD TO ELECTRICAL FAILURES AND POSSIBLE FIRE. I WOULD APPRECIATE NHTSA LOOKING INTO THIS BEFORE THERE IS A FIRE OR POSSIBLE INJURY.
Corrective Action:
VEHICLE IS EQUIPPED WITH THE 8.4 INCH UCONNECT/NAV 4C TOUCH SCREEN. THIS SYSTEM/SCREEN CONTROLS THE RADIO, CLIMATE CONTROL, HEATED/COOLED SEATS, PHONE, NAVIGATION, ETC. AFTER DRIVING THE VEHICLE FOR 20-30 MINUTES USING ONLY THE RADIO, THE TOUCH SCREEN BECOMES HOT TO THE TOUCH. RECENTLY THE SCREEN REACHED 127.7 DEGREES (SEE ATTACHED PICTURE). VEHICLE WAS BROUGHT TO THE DEALER ON 7/30/18 AND THE ISSUE WAS ESCALATED UP TO FIAT CHRYSLER AUTOMOBILES. FCA CLAIMS THE COMPONENTS ARE OPERATING AS DESIGNED. THIS DOES NOT SEEM CORRECT. EXCESSIVELY HIGH TEMPERATURES CAN COMPROMISE THE ELECTRONICS IN THE DASH AND COULD LEAD TO ELECTRICAL FAILURES AND POSSIBLE FIRE. I WOULD APPRECIATE NHTSA LOOKING INTO THIS BEFORE THERE IS A FIRE OR POSSIBLE INJURY.
Additional Notes:
VEHICLE IS EQUIPPED WITH THE 8.4 INCH UCONNECT/NAV 4C TOUCH SCREEN. THIS SYSTEM/SCREEN CONTROLS THE RADIO, CLIMATE CONTROL, HEATED/COOLED SEATS, PHONE, NAVIGATION, ETC. AFTER DRIVING THE VEHICLE FOR 20-30 MINUTES USING ONLY THE RADIO, THE TOUCH SCREEN BECOMES HOT TO THE TOUCH. RECENTLY THE SCREEN REACHED 127.7 DEGREES (SEE ATTACHED PICTURE). VEHICLE WAS BROUGHT TO THE DEALER ON 7/30/18 AND THE ISSUE WAS ESCALATED UP TO FIAT CHRYSLER AUTOMOBILES. FCA CLAIMS THE COMPONENTS ARE OPERATING AS DESIGNED. THIS DOES NOT SEEM CORRECT. EXCESSIVELY HIGH TEMPERATURES CAN COMPROMISE THE ELECTRONICS IN THE DASH AND COULD LEAD TO ELECTRICAL FAILURES AND POSSIBLE FIRE. I WOULD APPRECIATE NHTSA LOOKING INTO THIS BEFORE THERE IS A FIRE OR POSSIBLE INJURY.
Mfg Campaign: 11115708
Recall Date: Aug 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SHUT OFF /STALLED WHILE PULLING AWAY FROM AN INTERSECTION ON A LOCAL ROAD (VEHICLE WAS IN MOTION). THE VEHICLE FINALLY STARTED AFTER THE "PUSH-BUTTON" WAS PRESSED 3 TIMES
Corrective Action:
VEHICLE SHUT OFF /STALLED WHILE PULLING AWAY FROM AN INTERSECTION ON A LOCAL ROAD (VEHICLE WAS IN MOTION). THE VEHICLE FINALLY STARTED AFTER THE "PUSH-BUTTON" WAS PRESSED 3 TIMES
Additional Notes:
VEHICLE SHUT OFF /STALLED WHILE PULLING AWAY FROM AN INTERSECTION ON A LOCAL ROAD (VEHICLE WAS IN MOTION). THE VEHICLE FINALLY STARTED AFTER THE "PUSH-BUTTON" WAS PRESSED 3 TIMES
Mfg Campaign: 11115572
Recall Date: Aug 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WAS SOLD TO ME WITH A OPEN RECALL. IT WAS PURCHASED JUNE 13, 2018 AND HAS BEEN IN THE SHOP SINCE JULY 11, 2018. THEY CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THE CHECK ENGINE LINE AND AUTOMATIC SHUT WARNING LIGHT KEEPS COMING ON. CAR WOULD VIBRATE WHEN DRIVING. SCREEN WOULD SHUT OFF WHEN IN REVERSE AND IN THE MIDDLE OF DRIVING.
Corrective Action:
CAR WAS SOLD TO ME WITH A OPEN RECALL. IT WAS PURCHASED JUNE 13, 2018 AND HAS BEEN IN THE SHOP SINCE JULY 11, 2018. THEY CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THE CHECK ENGINE LINE AND AUTOMATIC SHUT WARNING LIGHT KEEPS COMING ON. CAR WOULD VIBRATE WHEN DRIVING. SCREEN WOULD SHUT OFF WHEN IN REVERSE AND IN THE MIDDLE OF DRIVING.
Additional Notes:
CAR WAS SOLD TO ME WITH A OPEN RECALL. IT WAS PURCHASED JUNE 13, 2018 AND HAS BEEN IN THE SHOP SINCE JULY 11, 2018. THEY CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THE CHECK ENGINE LINE AND AUTOMATIC SHUT WARNING LIGHT KEEPS COMING ON. CAR WOULD VIBRATE WHEN DRIVING. SCREEN WOULD SHUT OFF WHEN IN REVERSE AND IN THE MIDDLE OF DRIVING.
Mfg Campaign: 11114758
Recall Date: Jul 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Corrective Action:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Additional Notes:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Mfg Campaign: 11114474
Recall Date: Jul 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Corrective Action:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Additional Notes:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Mfg Campaign: 11114474
Recall Date: Jul 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Corrective Action:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Additional Notes:
WHILE DRIVING AROUND A CURVE, STEERING CONTROL WENT OUT AND TRACTION CONTROL KICKED ON. THIS CAUSED AN INABILITY TO PROPERLY CONTROL THE VEHICLE. TRACTION CONTROL PULLED VEHICLE INTO THE SIDE OF THE ROAD AND CAUSED A MINOR ACCIDENT.
Mfg Campaign: 11114474
Recall Date: Jul 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
"TAKATA RECALL" I NOTICE ONE DAY I WAS DRIVING MY GRAND CHEROKEE 2018,MY HAND BRASH AGAINST WITH A LIGHT TOUCH TO GEAR SHIFTER SLIP INTO NEUTRAL.WHILE I'M ON THE HIGHWAY MOVING. I NEVER BEEN IN VEHICLE THAT YOU BARLEY TOUCH THE GEAR BOX AND THIS HAPPEN NOT GOOD.
Corrective Action:
"TAKATA RECALL" I NOTICE ONE DAY I WAS DRIVING MY GRAND CHEROKEE 2018,MY HAND BRASH AGAINST WITH A LIGHT TOUCH TO GEAR SHIFTER SLIP INTO NEUTRAL.WHILE I'M ON THE HIGHWAY MOVING. I NEVER BEEN IN VEHICLE THAT YOU BARLEY TOUCH THE GEAR BOX AND THIS HAPPEN NOT GOOD.
Additional Notes:
"TAKATA RECALL" I NOTICE ONE DAY I WAS DRIVING MY GRAND CHEROKEE 2018,MY HAND BRASH AGAINST WITH A LIGHT TOUCH TO GEAR SHIFTER SLIP INTO NEUTRAL.WHILE I'M ON THE HIGHWAY MOVING. I NEVER BEEN IN VEHICLE THAT YOU BARLEY TOUCH THE GEAR BOX AND THIS HAPPEN NOT GOOD.
Mfg Campaign: 11114504
Recall Date: Jul 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Corrective Action:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Additional Notes:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Mfg Campaign: 11113331
Recall Date: Jul 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Corrective Action:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Additional Notes:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Mfg Campaign: 11113331
Recall Date: Jul 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Corrective Action:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Additional Notes:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS UNACCEPTABLE AND MAY BE A R A PRECURSOR TO GEAR FAILURE.
Mfg Campaign: 11113331
Recall Date: Jul 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AT A GAS STATION, WITH THE ENGINE TURNED OFF. ON 3 DIFFERENT OCCASIONS, WHEN FILLING UP MY GAS TANK, WHEN I START PUMPING GAS, THE TANK STOPS TAKING GAS AS IF THE TANK IS FULL. IN ORDER TO CONTINUE FILLING THE GAS TANK, I HAVE TO HOLD THE GAS HOSE HANDLE IN A SPECIFIC POSITION TO ALLOW THE GAS TO FILL THE TANK WITHOUT STOPPING. RESULTS IN FILLING THE TANK AT A VERY SLOW PACE. UNSURE IF THERE IS A SENSOR ISSUE WITHIN THE GAS TANK ITSELF. OCCURS RANDOMLY.
Corrective Action:
AT A GAS STATION, WITH THE ENGINE TURNED OFF. ON 3 DIFFERENT OCCASIONS, WHEN FILLING UP MY GAS TANK, WHEN I START PUMPING GAS, THE TANK STOPS TAKING GAS AS IF THE TANK IS FULL. IN ORDER TO CONTINUE FILLING THE GAS TANK, I HAVE TO HOLD THE GAS HOSE HANDLE IN A SPECIFIC POSITION TO ALLOW THE GAS TO FILL THE TANK WITHOUT STOPPING. RESULTS IN FILLING THE TANK AT A VERY SLOW PACE. UNSURE IF THERE IS A SENSOR ISSUE WITHIN THE GAS TANK ITSELF. OCCURS RANDOMLY.
Additional Notes:
AT A GAS STATION, WITH THE ENGINE TURNED OFF. ON 3 DIFFERENT OCCASIONS, WHEN FILLING UP MY GAS TANK, WHEN I START PUMPING GAS, THE TANK STOPS TAKING GAS AS IF THE TANK IS FULL. IN ORDER TO CONTINUE FILLING THE GAS TANK, I HAVE TO HOLD THE GAS HOSE HANDLE IN A SPECIFIC POSITION TO ALLOW THE GAS TO FILL THE TANK WITHOUT STOPPING. RESULTS IN FILLING THE TANK AT A VERY SLOW PACE. UNSURE IF THERE IS A SENSOR ISSUE WITHIN THE GAS TANK ITSELF. OCCURS RANDOMLY.
Mfg Campaign: 11113122
Recall Date: Jul 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Corrective Action:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Additional Notes:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Mfg Campaign: 11111600
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Corrective Action:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Additional Notes:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ODOMETER AND TRANSMISSION ISSUES. *LD THE CONSUMER STATED MILEAGE RECORDED ON THE ODOMETER DOES NOT CONFORM TO THE MANUFACTURER'S DISCLOSED MILES PER GALLON. THE GEARS OF THE TRANSMISSION ARE DEFECTIVE, THE GEAR SHIFTS INTO AN UNKNOWN GEAR AND WOULD NOT MOVE FORWARD.*JS *JS *JS *JS *JS *TR *TR
Mfg Campaign: 11111600
Recall Date: Jul 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE ROAD THE ENGINE SHUTS COMPLETELY OFF RIGHT IN THE MIDDLE OF TRAFFIC WHICH IS EXTREMELY DANGEROUS!!!...MESSAGE DISPLAYS ON THE SCREEN WHERE THE SPEEDOMETER IS "SHIFT TO P TO START". IT HAS HAPPENED 3X YESTERDAY AND ABOUT A WEEK AGO ONCE. TOOK TO JEEP DEALER YESTERDAY AND THEY ARE STILL INVESTIGATING THE ISSUE.
Corrective Action:
WHILE DRIVING ON THE ROAD THE ENGINE SHUTS COMPLETELY OFF RIGHT IN THE MIDDLE OF TRAFFIC WHICH IS EXTREMELY DANGEROUS!!!...MESSAGE DISPLAYS ON THE SCREEN WHERE THE SPEEDOMETER IS "SHIFT TO P TO START". IT HAS HAPPENED 3X YESTERDAY AND ABOUT A WEEK AGO ONCE. TOOK TO JEEP DEALER YESTERDAY AND THEY ARE STILL INVESTIGATING THE ISSUE.
Additional Notes:
WHILE DRIVING ON THE ROAD THE ENGINE SHUTS COMPLETELY OFF RIGHT IN THE MIDDLE OF TRAFFIC WHICH IS EXTREMELY DANGEROUS!!!...MESSAGE DISPLAYS ON THE SCREEN WHERE THE SPEEDOMETER IS "SHIFT TO P TO START". IT HAS HAPPENED 3X YESTERDAY AND ABOUT A WEEK AGO ONCE. TOOK TO JEEP DEALER YESTERDAY AND THEY ARE STILL INVESTIGATING THE ISSUE.
Mfg Campaign: 11111104
Recall Date: Jul 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Corrective Action:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Additional Notes:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Mfg Campaign: 11111230
Recall Date: Jul 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Corrective Action:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Additional Notes:
COMPLAINED OF AN OIL LEAK(OIL MARKS ON THE GARAGE FLOOR AND CARDBOARD PLACE TO VERIFY) PRIOR TO 7500 MILES. DEALERSHIP UNABLE TO FIND THE OIL LEAK THE FIRST TIME. TOOK IT BACK 1 WEEK LATER TO COMPLAIN ABOUT AN OIL LEAK. DEALERSHIP PLACED DYE INTO OIL TO FIND THE LEAK. LEAK WAS FOUND TO BE THE SEAL BETWEEN THE ENGINE AND TRANSMISSION. WHEN DEALERSHIP WENT TO REPLACE SEAL, THEY STATED THE BLOCK WAS CRACKED DUE TO "BEING MACHINED DURING THE ASSEMBLY". NOW WAITING FOR A NEW ENGINE TO BE REPLACED ON A NEW VEHICLE OF 4 MONTHS. OUCH!
Mfg Campaign: 11111230
Recall Date: Jul 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS CONCERNING BECAUSE SOME SHIFTS THAT CAUSE THE VEHICLE TO JERK ARE ACCOMPANIED BY A BANGING NOISE THAT MAY BE A R A PRECURSOR TO GEAR FAILURE.
Corrective Action:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS CONCERNING BECAUSE SOME SHIFTS THAT CAUSE THE VEHICLE TO JERK ARE ACCOMPANIED BY A BANGING NOISE THAT MAY BE A R A PRECURSOR TO GEAR FAILURE.
Additional Notes:
TRANSMISSION PROBLEMS. THE TRANSMISSION SHIFTS ARE PRONOUNCED, CAUSE THE SUV TO JERK AND FEEL JUMPY. THIS CONDITION IS SPORADIC, AND CAN CHANGE BASED ON MODE - NORMAL, ECO OFF, SPORT . BESIDES CAUSING A CHOPPY RIDE, THE CONDITION IS CONCERNING BECAUSE SOME SHIFTS THAT CAUSE THE VEHICLE TO JERK ARE ACCOMPANIED BY A BANGING NOISE THAT MAY BE A R A PRECURSOR TO GEAR FAILURE.
Mfg Campaign: 11110423
Recall Date: Jul 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
I HAVE ONLY OWNED THE VEHICLE FOR 5 MONTHS. WHEN FILLING THE GAS TANK ON SEVERAL DIFFERENT OCCASIONS AT SEVERAL DIFFERENT PUMPS, THE PUMP STOPS LIKE THE TANK IS FULL EVEN THOUGH I JUST STARTED PUMPING. ALSO RANDOMLY THE BACKUP CAMERA DOES NOT DISPLAY AND THEN THE ENTIRE INFOTAINMENT SYSTEM SHUTS DOWN AND RESTARTS WHILE GOING DOWN THE ROAD OR WHILE IN REVERSE *TT
Corrective Action:
I HAVE ONLY OWNED THE VEHICLE FOR 5 MONTHS. WHEN FILLING THE GAS TANK ON SEVERAL DIFFERENT OCCASIONS AT SEVERAL DIFFERENT PUMPS, THE PUMP STOPS LIKE THE TANK IS FULL EVEN THOUGH I JUST STARTED PUMPING. ALSO RANDOMLY THE BACKUP CAMERA DOES NOT DISPLAY AND THEN THE ENTIRE INFOTAINMENT SYSTEM SHUTS DOWN AND RESTARTS WHILE GOING DOWN THE ROAD OR WHILE IN REVERSE *TT
Additional Notes:
I HAVE ONLY OWNED THE VEHICLE FOR 5 MONTHS. WHEN FILLING THE GAS TANK ON SEVERAL DIFFERENT OCCASIONS AT SEVERAL DIFFERENT PUMPS, THE PUMP STOPS LIKE THE TANK IS FULL EVEN THOUGH I JUST STARTED PUMPING. ALSO RANDOMLY THE BACKUP CAMERA DOES NOT DISPLAY AND THEN THE ENTIRE INFOTAINMENT SYSTEM SHUTS DOWN AND RESTARTS WHILE GOING DOWN THE ROAD OR WHILE IN REVERSE *TT
Mfg Campaign: 11104183
Recall Date: Jun 27, 2018
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