Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Corrective Action:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Additional Notes:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Mfg Campaign: 11210680
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Corrective Action:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Additional Notes:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Mfg Campaign: 11210680
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Corrective Action:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Additional Notes:
2018 JEEP GRAND CHEROKEE TRACKHAWK THROTTLE STUCK OPEN AND BEGAN ACCELERATING AFTER REMOVING FOOT FROM GAS PEDAL. THIS ISSUE IS NOT RELATED TO THE FLOOR MAT RECALL AS I HAVE ALREADY HAD THE RECALL PERFORMED ON THE VEHICLE BY THE DEALERSHIP. THIS COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. I HAD TO PRESS THE IGNITION TO TURN THE POWER OFF AND SLAM HARD ON THE BRAKES TO STOP THE VEHICLE FROM CONTINUING TO ACCELERATE.
Mfg Campaign: 11210680
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Corrective Action:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Additional Notes:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Mfg Campaign: 11210737
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Corrective Action:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Additional Notes:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Mfg Campaign: 11210737
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Corrective Action:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Additional Notes:
THE VEHICLE WAS STOPPED AND PLACED INTO PARK WITH THE ENGINE RUNNING. I EXITED THE CAR AND IT ACCELERATED IN REVERSE IN A FAST SPEED AND STRUCK A PARKED VEHICLE. I WAS CAUGHT BEHIND THE OPEN DOOR IN PANIC AND WAS VERY FORTUNATE THAT I WAS NOT KNOCKED DOWN AND RUN OVER BY THE WHEELS.I AM ADAMANT THAT THE TRANSMISSION WAS PLACED INTO PARK AND NOT IN REVERSE. I WAS SHOCKED AT HOW FAST THE CAR WAS TRAVELING. THE INCIDENT WAS WITNESSED BY MY HUSBAND AND MY BROTHER IN LAW. MY HUSBAND LATER TALKED TO A MAN THAT WAS NEARBY AND WAS TOLD THAT HE HAD THE EXACT SAME CAR AND YEAR AND THAT THE SAME THING HAPPENED TO HIM. AN INVESTIGATOR WAS SENT OUT AND DETERMINED THAT THERE WAS A FAULTY PART IN THE VEHICLE. THE MAN LIVED IN THE STATE OF COLORADO WHICH IS WHERE IT HAPPENED. MY HUSBAND FORGOT TO GET HIS NAME. THIS HAPPENED IN AN RV PARK ON FLAT TERRAIN, PRIVATE PROPERTY.
Mfg Campaign: 11210737
Recall Date: May 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT LEASED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY IN REVERSE 5 MINUTES LATER AND CRASHED INTO A NEIGHBORS VEHICLE. NO AIR BAGS DEPLOYED. THE DEALER DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852,(301) 424-1700 WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TO BE TOWED TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE AND THE CONTACT MENTIONED THAT THEY FELT UNSAFE IN THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V280000 (POWER TRAIN) BUT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT LEASED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY IN REVERSE 5 MINUTES LATER AND CRASHED INTO A NEIGHBORS VEHICLE. NO AIR BAGS DEPLOYED. THE DEALER DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852,(301) 424-1700 WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TO BE TOWED TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE AND THE CONTACT MENTIONED THAT THEY FELT UNSAFE IN THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V280000 (POWER TRAIN) BUT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT LEASED A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE ROLLED AWAY IN REVERSE 5 MINUTES LATER AND CRASHED INTO A NEIGHBORS VEHICLE. NO AIR BAGS DEPLOYED. THE DEALER DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852,(301) 424-1700 WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TO BE TOWED TO THE DEALER FOR FURTHER TESTING TO DETERMINE THE CAUSE OF THE FAILURE AND THE CONTACT MENTIONED THAT THEY FELT UNSAFE IN THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V280000 (POWER TRAIN) BUT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11209713
Recall Date: May 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Corrective Action:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Additional Notes:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Mfg Campaign: 11207563
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Corrective Action:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Additional Notes:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Mfg Campaign: 11207563
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Corrective Action:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Additional Notes:
HAD SEVERAL ISSUES WITH THIS RENTED VEHICLE STILL RUNNING AFTER PUSHING BUTTON TO STOP VEHICLE WHEN PARKED. FAMILY MEMBERS TOLD ME 'YOUR CAR IS STILL ON' AT LEAST 3 TIMES. HAD ISSUES WHEN STOPPED AT AN INTERSECTION. THE VEHICLE SEEMED TO DIE & WAS VERY DELAYED WHEN STARTING TO GO AGAIN-REQUIRED MORE PRESSURE ON GAS PEDAL THAN USUAL. HAD ISSUES WHILE FILLING THE VEHICLE WITH FUEL. SEVERAL TIMES THE PUMP WOULD CUT OFF (APPROXIMATELY 10 TIMES) INDICATING THAT THE TANK WAS FULL WHEN I KNEW IT WASN'T. HAD A SEVERE ISSUE RESULTING IN DAMAGE TO THE VEHICLE & THE ALOHA ISLAND MART AT 50 PAKAULA ST. KAHULUI, HI 96732 GAS PUMP. I STOPPED TO FUEL UP IN ORDER TO RETURN THE RENTAL VEHICLE TO BUDGET RENTAL CAR (865 W MOKUEA PL, KAHULUI, HI, 96732), I PUT THE VEHICLE IN PARK, PUSHED THE BUTTON TO STOP THE VEHICLE TO TURN OFF THE MOTOR. EXITED THE VEHICLE TO GET THE CREDIT CARD OUT OF MY PURSE WHICH WAS IN THE BACK ON THE FLOOR BOARD IN A BEACH BAG I SAW THAT THE VEHICLE WAS ROLLING BACK. THERE WAS NO SLOPE TO THE PARKING LOT, IT WAS LEVEL GROUND. I JUMPED BACK IN THE VEHICLE WITH LEFT FOOT OUTSIDE THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO STOP IT, IT WENT OUT OF CONTROL BACKWARDS. THANKFULLY I GOT MY LEFT FOOT IN AND HAD TO USE BOTH FEET ON THE BREAK TO STOP THE VEHICLE. PUT THE VEHICLE IN PARK & TURNED IT OFF AGAIN.THE DOOR & DRIVER FRONT QUARTER PANEL SUSTAINED SEVERE DAMAGE FROM HITTING THE GAS PUMP WHICH ALSO RECEIVED DAMAGE. ALTHOUGH THE PUMP WAS IN WORKABLE CONDITION ONCE THE VEHICLE FINALLY STARTED & WAS MOVED. THIS COULD HAVE RESULTED IN SEVERE BODILY DAMAGE TO MYSELF AS WELL AS MORE VEHICLE & BODILY DAMAGE IF SOMEONE HAD BEEN BEHIND ME AT THE NEXT PUMP. NEEDLESS TO SAY I WAS TERRIFIED, SHAKING UNCONTROLLABLY & THE THOUGHT OF WHAT COULD HAVE HAPPENED. AFTER READING THE COMPLAINTS & RECALLS ON THE JEEP GRAND CHEROKEE I FEEL THIS ONE SHOULD BE ADDED.
Mfg Campaign: 11207563
Recall Date: May 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXPLODING SUNROOF WHILE DRIVING
Corrective Action:
EXPLODING SUNROOF WHILE DRIVING
Additional Notes:
EXPLODING SUNROOF WHILE DRIVING
Mfg Campaign: 11207322
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Corrective Action:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Additional Notes:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Mfg Campaign: 11207080
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Corrective Action:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Additional Notes:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Mfg Campaign: 11207080
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Corrective Action:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Additional Notes:
I NEARLY DIED ON 5/8/19 DRIVING MY JEEP. I WAS GOING ABOUT 60MPH ON THE EXPRESSWAY IN THE FAR LEFT LANE. MY SOS 🆘 WENT OFF ON MY PHONE AND IMMEDIATELY I LOST CONTROL OF THE CAR AND WHEELS STARTED TURN INTO LEFT AND RIGHT. THERE WAS NO MORE POWER STEERING AND I HAD TO STRUGGLE AND FORCE THE WHEEL TO THE RIGHT AND LEFT SO I WOULDN'T CRASH INTO THE DIVIDER WALL ON THE LEFT AND CARS ON THE RIGHT WHEN IT WOULD CHANGE LANES. THIS WENT ON FOR WHAT SEEMED FOREVER. I REACHED FOR MY PHONE THAT WAS FLASHING AND PRESSED THE CANCEL BUTTON AND SHORTLY AFTER IT BEGAN TO CALM DOWN AND I BEGAN TO GET SOME CONTROL. I DON'T UNDERSTAND WHAT HAPPENED MY PHONE WAS NOT CONNECTED TO THE BLUE TOOTH IT WAS SITTING ON THE PASSENGER SEAT. YOU HAVE AN IMAGE THAT IS DESCRIBED AS A DEATH WOBBLE THAT IS SIMILAR ONLY MINE WAS MORE PROFOUNDLY SEVERE. WHAT IS THIS AND WHAT CAUSES IT? IT ALMOST KILLED ME. I COULD HAVE HAD MY GRANDCHILDREN IN THE CAR WITH ME. I DO NOT WANT TO GO IN TO JEEP AN THEY ACT LIKE THEY DON'T KNOW OR CAN'T FIND THE PROBLEM. THIS IS A DEADLY SAFETY PROBLEM AND I AM AFRAID TO DRIVE THIS CAR. IT IS SAFE AND THERE IS NO WARNING SIGN. FIX IT IMMEDIATELY, RECALL IT, EXCHANGE IT, OR REFUND IT.
Mfg Campaign: 11207080
Recall Date: May 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Corrective Action:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Additional Notes:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Mfg Campaign: 11206808
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Corrective Action:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Additional Notes:
RECALL: U65/NHTSA 18V-332 JUST BOUGHT IT AND FOUND A RECALL ON V-6 JEEP GRAND CHEROKEE LIMITED. I HAVEN'T DRIVEN YET. PLEASE SEND ME THE CERTIFICATE TO GET IT FIXED.
Mfg Campaign: 11206808
Recall Date: May 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.
Corrective Action:
ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.
Additional Notes:
ON 3/11 AND 5/3 2019,MY VEHICLE WITHOUT WARNING AND IN GEAR SURGED OUT OF CONTROL CRASHING INTO A PARKED CAR THE FIRST TIME AND HITTING A TELEPHONE POLE THE SECOND TIME.DESPITE MY FOOT ON THE BRAKE PEDAL, I COULD NOT GET IT TO STOP.IT FINALLY CAME TO A STOP AFTER HITTING THE NEIGHBOR'S VEHICLE AND TELEPHONE POLE CAUSING SIGNIFICANT BODY DAMAGE ON BOTH OCCASIONS TO MY JEEP.THANKFULLY NO INJURIES BUT I NO LONGER HAVE CONFIDENCE THAT THIS VEHICLE IS SAFE TO DRIVE.
Mfg Campaign: 11206424
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Corrective Action:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Additional Notes:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Mfg Campaign: 11205489
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Corrective Action:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Additional Notes:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Mfg Campaign: 11205489
Recall Date: May 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Corrective Action:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Additional Notes:
MY 2018 JEEP GRAND CHEROKEE HAS BEEN SUBMITTED TO THE DEALERSHIP FOR A FAULTY SOS FEATURE. THE SOS DOES NOT CONNECT TO EMERGENCY SERVICES AND DOES NOT SHUT OFF. THE SYSTEM STAYS ENGAGED UNTIL A FUSE IS PULLED IN THE BATTERY COMPARTMENT UNDER THE FRONT PASSENGER SEAT. MULTIPLE SUBMISSIONS AND "STAR TICKETS" HAVE NOT PRODUCED CORRECTION AND STAR TICKETS CANCELLED MULTIPLE TIMES BY THE OEM. THERE ARE SERVICE BULLETINS, BUT NOTHING IS RESOLVING THIS. OEM NOT TAKING THIS AS A SERIOUS SAFETY ISSUE. IF SOMETHING SHOULD OCCUR, THE VEHICLE'S SAFETY RESPONSE SERVICE WILL NOT BE ABLE TO DO ANYTHING FOR OCCUPANTS OF THE VEHICLE. IT IS VERY UPSETTING THAT THE OEM HAS NOT FIXED A SOFTWARE ISSUE AND WILL NOT ALLOW THE DEALERSHIP TO REPLACE THE RADIO WITH ONE THAT ACTUALLY PROVIDES THE PROPER CONNECTION TO EMERGENCY SERVICES. THIS IS A DEFECT IN THE PRODUCT THAT THE OEM HAS HAD OVER 18 MONTHS TO FIX SINCE THIS VEHICLE WAS MANUFACTURED.
Mfg Campaign: 11205490
Recall Date: May 3, 2019
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