Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A "NO START" ISSUE. WHEN THE IGNITION BUTTON IS PUSHED TO START THE VEHICLE, THE STARTER TURNS, BUT THE ENGINE DOES NOT CRANK. THERE ARE TIMES WHEN IT MAY TAKE UP TO 10 SECONDS OR SO TO GET THE STARTER TO TURN OFF. THIS IS AN INTERMITTENT PROBLEM, BUT IS GETTING MORE FREQUENT.
Corrective Action:
I HAVE A "NO START" ISSUE. WHEN THE IGNITION BUTTON IS PUSHED TO START THE VEHICLE, THE STARTER TURNS, BUT THE ENGINE DOES NOT CRANK. THERE ARE TIMES WHEN IT MAY TAKE UP TO 10 SECONDS OR SO TO GET THE STARTER TO TURN OFF. THIS IS AN INTERMITTENT PROBLEM, BUT IS GETTING MORE FREQUENT.
Additional Notes:
I HAVE A "NO START" ISSUE. WHEN THE IGNITION BUTTON IS PUSHED TO START THE VEHICLE, THE STARTER TURNS, BUT THE ENGINE DOES NOT CRANK. THERE ARE TIMES WHEN IT MAY TAKE UP TO 10 SECONDS OR SO TO GET THE STARTER TO TURN OFF. THIS IS AN INTERMITTENT PROBLEM, BUT IS GETTING MORE FREQUENT.
Mfg Campaign: 11233745
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Corrective Action:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Additional Notes:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Mfg Campaign: 11233949
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Corrective Action:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Additional Notes:
THE VEHICLE NAV DISPLAY SHUTS DOWN AND THEN THE CAR WON'T START. I HAVE BEEN IN TRAFFIC WHEN THIS HAS HAPPENED TWICE SO FAR. IN BOTH CASES THE CAR WAS STATIONARY. ONCE ON A HIGHWAY AND ONCE ON A CITY STREET. THE LATEST TIME THIS HAPPENED WAS 6/11/19 AT 7:29 PM. ADDITIONALLY THE NAV SCREEN HAS SHUT DOWN AS FOLLOWS 6/12/19 12:14 PM 6/26/19 3:51 PM' 6/28/19 10:13 PM 7/1/19 8:22 AM 7/10/19 1:57 PM 7/11/19 9:42 AM 7/18/19 3:10 PM 7/19/19 9:02 AM
Mfg Campaign: 11233949
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND DID NOT WARN THE DRIVER ONCE THE VEHICLE WAS NEAR A SECOND VEHICLE AHEAD. THE VEHICLE WAS TAKEN TO DESERT 215 JEEP (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND DID NOT WARN THE DRIVER ONCE THE VEHICLE WAS NEAR A SECOND VEHICLE AHEAD. THE VEHICLE WAS TAKEN TO DESERT 215 JEEP (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND DID NOT WARN THE DRIVER ONCE THE VEHICLE WAS NEAR A SECOND VEHICLE AHEAD. THE VEHICLE WAS TAKEN TO DESERT 215 JEEP (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Mfg Campaign: 11233325
Recall Date: Jul 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR JEEP GC STALLED AND NOTHING WORKED WHILE PULLING OUT INTO TRAFFIC FROM A GAS STATION. AFTER WAITING A COUPLE MINUTES THE LIGHTS ON THE DASH CAME BACK ON AND WE WERE ALLOWED TO RESTART THE VEHICLE. ONCE THE ENGINE STARTED WE CAUTIOUSLY CONTINUED. WE DROVE APPROXIMATELY 20-30 MILES DOWN THE ROAD WHEN THE JEEP DIED AGAIN. THIS TIME WE WERE DRIVING 70 MPH+, AND WITH NO WARNING THE ENGINE DIED AND ALL ELECTRICAL EQUIPMENT WAS DEAD. WE WERE FORTUNATE TO GET PULLED OVER WITHOUT ISSUE. AGAIN, AFTER A COUPLE MINUTES OF SITTING THERE THE DASH CAME BACK ON AND WE WERE ALLOWED TO START AGAIN. THIS HAPPENED 4 MORE TIMES BEFORE WE REACHED THE DEALERSHIP THAT WE PURCHASED THE JEEP FROM. IT IS THERE CURRENTLY AWAITING DIAGNOSIS. 13,000 MILES.
Corrective Action:
OUR JEEP GC STALLED AND NOTHING WORKED WHILE PULLING OUT INTO TRAFFIC FROM A GAS STATION. AFTER WAITING A COUPLE MINUTES THE LIGHTS ON THE DASH CAME BACK ON AND WE WERE ALLOWED TO RESTART THE VEHICLE. ONCE THE ENGINE STARTED WE CAUTIOUSLY CONTINUED. WE DROVE APPROXIMATELY 20-30 MILES DOWN THE ROAD WHEN THE JEEP DIED AGAIN. THIS TIME WE WERE DRIVING 70 MPH+, AND WITH NO WARNING THE ENGINE DIED AND ALL ELECTRICAL EQUIPMENT WAS DEAD. WE WERE FORTUNATE TO GET PULLED OVER WITHOUT ISSUE. AGAIN, AFTER A COUPLE MINUTES OF SITTING THERE THE DASH CAME BACK ON AND WE WERE ALLOWED TO START AGAIN. THIS HAPPENED 4 MORE TIMES BEFORE WE REACHED THE DEALERSHIP THAT WE PURCHASED THE JEEP FROM. IT IS THERE CURRENTLY AWAITING DIAGNOSIS. 13,000 MILES.
Additional Notes:
OUR JEEP GC STALLED AND NOTHING WORKED WHILE PULLING OUT INTO TRAFFIC FROM A GAS STATION. AFTER WAITING A COUPLE MINUTES THE LIGHTS ON THE DASH CAME BACK ON AND WE WERE ALLOWED TO RESTART THE VEHICLE. ONCE THE ENGINE STARTED WE CAUTIOUSLY CONTINUED. WE DROVE APPROXIMATELY 20-30 MILES DOWN THE ROAD WHEN THE JEEP DIED AGAIN. THIS TIME WE WERE DRIVING 70 MPH+, AND WITH NO WARNING THE ENGINE DIED AND ALL ELECTRICAL EQUIPMENT WAS DEAD. WE WERE FORTUNATE TO GET PULLED OVER WITHOUT ISSUE. AGAIN, AFTER A COUPLE MINUTES OF SITTING THERE THE DASH CAME BACK ON AND WE WERE ALLOWED TO START AGAIN. THIS HAPPENED 4 MORE TIMES BEFORE WE REACHED THE DEALERSHIP THAT WE PURCHASED THE JEEP FROM. IT IS THERE CURRENTLY AWAITING DIAGNOSIS. 13,000 MILES.
Mfg Campaign: 11232893
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Corrective Action:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Additional Notes:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Mfg Campaign: 11230852
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Corrective Action:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Additional Notes:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Mfg Campaign: 11230852
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Corrective Action:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Additional Notes:
SEE NOTE TO INSURANCE COMPANY I RECEIVED MY 2018 JEEP BACK YESTERDAY 7/10/19 AFTER MONTHS OF WAITING FOR FARMERS TO REGAIN POSSESSION AFTER STOLEN AND RECOVERED IN MEXICO AND REPAIRS TO BE DONE. I DROVE THE CAR HOME FROM BUMPER TO BUMPER LAST NIGHT. WHEN I TRIED TO DRIVE THE CAR HOME FROM THE GYM TODAY THE WINDOW ON THE PASSENGER SIDE STATING GOING UP AND DOWN BY ITSELF. I WAS GOING 45 MILES AN HOUR. WHEN I TRIED TO STOP IT WITH THE SWITCH THE TRANSMISSION LOCKED UP AND ALL POWER DIED. THE CAR SKIDDED 10-15 FEET TOWARD A INTERSECTION. I ALMOST WENT THROUGH THE WINDSHIELD. LUCKY I AM STRONG ENOUGH TO STOP MYSELF. I AM REQUESTING YOU THAT YOU TOTAL THIS VEHICLE RETURN MY DOWN PAYMENT AND MAKE PAYMENT TO CHRYSLER IN ARREARS. THIS VEHICLE IS UNSAFE.
Mfg Campaign: 11230852
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE DOWNSHIFTED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO ROUTE 46 CHRYSLER JEEP DODGE (LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,800.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE DOWNSHIFTED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO ROUTE 46 CHRYSLER JEEP DODGE (LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,800.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH AND ATTEMPTING TO SHIFT GEARS, THE VEHICLE DOWNSHIFTED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO ROUTE 46 CHRYSLER JEEP DODGE (LOCATED AT 1655 US-46, LITTLE FALLS, NJ 07424, (973) 339-7752), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,800.
Mfg Campaign: 11228291
Recall Date: Jun 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Corrective Action:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Additional Notes:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Mfg Campaign: 11221224
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Corrective Action:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Additional Notes:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Mfg Campaign: 11221224
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Corrective Action:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Additional Notes:
WHILE DRIVING A MESSAGE OF SERVICE SHIFTER DISPLAYED AND VEHICLE WENT LIKE ON PARK MODE BUT IN D SHIFT. CAR WAS IN MOTION AND BECAME STATIONARY. SHIFT LIGHTS CAME ON. ALL WHEELS WERE LOCKED, SERVICE ENGINE LIGHT ON. TURNING CAR OFF AND BACK ON DIDN'T HELP. I WAS UNABLE TO MOVE THE SHIFT FROM D TO ANY OTHER SHIFT. IT WAS VERY SCARY AS I WAS ON HEAVY TRAFFIC ROAD, UNABLE TO MOVE THE CAR IN THE MIDDLE LANE DURING WORK RUSH HOUR. IT HAD TO BE TOWED TO THE DEALER, TOW GUY HAD ISSUES GETTING INTO THE FLAT BED AS THE WHEELS WERE FULLY LOCKED. AWAITING A DIAGNOSIS.
Mfg Campaign: 11221224
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Mfg Campaign: 11218880
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Mfg Campaign: 11218880
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME THE VEHICLE WAS IN OPERATION AND A TURN WAS MADE, THE VEHICLE DECELERATED AND LOST POWER. ALSO, THE FRONT WHEELS AND STEERING WHEEL SEIZED. THE CONTACT COULD NOT TURN THE VEHICLE DUE TO THE STIFFNESS OF THE STEERING WHEEL. IN ADDITION, THE ENGINE LEAKED OIL AND THE ELECTRONIC THROTTLE, CHECK ENGINE, AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NORTH WEST DODGE (9616 NORTHWEST FWY, HOUSTON, TX 77065, (281) 720-1128) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 39,680. THE VIN WAS INVALID.
Mfg Campaign: 11218880
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Corrective Action:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Additional Notes:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Mfg Campaign: 11218346
Recall Date: Jun 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Corrective Action:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Additional Notes:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Mfg Campaign: 11218346
Recall Date: Jun 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Corrective Action:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Additional Notes:
IN SEPTEMBER OF 2018 IN AN ELEVATED GROCERY STORE PARKING LOT, IMMEDIATELY AT THE MOMENT OF A LOW SPEED FRONT COLLISION THAT BENT PART OF THE FRONT BUMPER, THE ENGINE RPM SPIKED EXTREMELY HIGH. I THEN CAREFULLY PUT MY FOOT SQUARE ON THE BREAK AND APPLIED PRESSURE BEFORE PUTTING THE VEHICLE IN REVERSE SO I COULD PARK IN ORDER TO CHECK THE DAMAGE. AS MY FOOT WAS FIRM ON THE BRAKE, WHILE SHIFTING INTO REVERSE THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED AS THE ENGINE RPM CONTINUED TO VIOLENTLY ACCELERATE AND SPIKE. THE BRAKE WAS ROCK SOLID AND DID NOT ACTIVATE ALL, NO MATTER HOW MUCH PRESSURE I PUT ON IT AS THE JEEP ACCELERATED THROUGH THE PARKING LOT IN REVERSE, GETTING UP TO ABOUT 40 TO 50 MPH BEFORE STRIKING 4 OTHER VEHICLES. AT LEAST 2 OF THE OTHER VEHICLES WERE TOTALED. ONLY AFTER THE JEEP CAME TO A COMPLETE STOP INTO ONE OF THE PARKED CARS, WAS I ABLE TO TURN THE ENGINE OFF AND GET OUT TO MAKE SURE NO PEOPLE WERE INJURED. SEVERAL PEDESTRIANS WERE WALKING TO THEIR CARS AT THE MOMENT OF THE INCIDENT. NO ONE WAS HURT BUT SEVERAL PEOPLE COULD HAVE BEEN KILLED OR SERIOUSLY INJURED AS A RESULT OF THE ENGINE THROTTLE/RPM SPIKING OUT OF CONTROL. THE EXPERIENCE WAS COMPLETELY HORRIFYING. THE ON DUTY POLICE OFFICER WHO I SPOKE WITH, WHO WAS ALSO PRESENT AT THE TIME OF THE INCIDENT, DID NOT WRITE A TICKET. AFTER INTERVIEWING ME HE DETERMINED THAT I WAS OF SOUND MIND AND BODY AND NOT UNDER THE INFLUENCE OF ANY TYPE OF SUBSTANCE. AFTER SPEAKING WITH SEVERAL TECHNICIANS AND SALES ASSOCIATES AT THE JEEP DEALER, I' WAS ADVISED TO CONTACT JEEP CORPORATE TO SPEAK WITH SOMEONE WHO HAD THE AUTHORITY TO HELP ME RESOLVE THIS MATTER. MOVING FORWARD MY BEST ADVISE TO ANYONE ELSE WOULD BE TO CHECK THIS (NHTSA) WEBSITE FOR ANY MANUFACTURER MALFUNCTIONS AND/OR RECALLS.
Mfg Campaign: 11218346
Recall Date: Jun 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Corrective Action:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Additional Notes:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Mfg Campaign: 11210782
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Corrective Action:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Additional Notes:
VEHICLE STALLS WHILE BEING DRIVEN IS THE MOST SERIOUS ISSUE AC WORKS SPORADICALLY. DOOR LOCK UNLOCK SPORADICALLY WILL NOT WORK STATIONARY DANGEROUS ISSUE IS THE VEHICLE STALLING OUT WHILE BEING DRIVEN ON HIGHWAYS
Mfg Campaign: 11210782
Recall Date: May 30, 2019
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