JEEP GRAND CHEROKEE 2018 Complaints

Complaints & Recalls

1.1K Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)

NHTSA Campaign: 24V838000 SAFETY RECALL

206.5K Vehicles Affected

Recall Date: Nov 7, 2024

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Potential Risk:

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Interim owner letters were mailed December 5, 2024. A second notice will be mailed once the final remedy is available, anticipated September 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: 94B

Recall Date: Nov 7, 2024

Chrysler (fca Us, Llc)

NHTSA Campaign: 23V411000 SAFETY RECALL

80.6K Vehicles Affected

Recall Date: Jun 8, 2023

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:

An engine stall can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: 66A

Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023

Chrysler (fca Us, Llc)

NHTSA Campaign: 22V406000 SAFETY RECALL

138.6K Vehicles Affected

Recall Date: Jun 9, 2022

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: Z46

Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022

Chrysler (fca Us, Llc)

NHTSA Campaign: 22V426000 SAFETY RECALL

206.5K Vehicles Affected

Recall Date: Jun 9, 2022

Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Potential Risk:

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

FREE Recall Solution:

The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: Z48

Notice Date: Nov 29, 2022
Recall Date: Jun 9, 2022

Chrysler (fca Us Llc)

NHTSA Campaign: 20V699000 SAFETY RECALL

28.9K Vehicles Affected

Recall Date: Nov 12, 2020

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:

Combustion in the intake manifold can increase the risk of a fire.

FREE Recall Solution:

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: W79

Notice Date: Mar 11, 2021
Recall Date: Nov 12, 2020

Chrysler (fca Us Llc)

NHTSA Campaign: 18V759000 SAFETY RECALL

4.8K Vehicles Affected

Recall Date: Oct 29, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Potential Risk:

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: UB3

Notice Date: Nov 15, 2018
Recall Date: Oct 29, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18E097000 SAFETY RECALL

13 Vehicles Affected

Recall Date: Oct 29, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

Potential Risk:

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

FREE Recall Solution:

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: UB5

Notice Date: Nov 15, 2018
Recall Date: Oct 29, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18V524000 SAFETY RECALL

12.8K Vehicles Affected

Recall Date: Aug 9, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:

A vehicle stall can increase the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: U87

Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18V332000 SAFETY RECALL

4.8M Vehicles Affected

Recall Date: May 17, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: U49,U59-U65,U68,U73

Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18V280000 SAFETY RECALL

71 Vehicles Affected

Recall Date: May 1, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Potential Risk:

If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

FREE Recall Solution:

Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: U43

Notice Date: Jun 28, 2018
Recall Date: May 1, 2018

Chrysler (fca Us Llc)

NHTSA Campaign: 18V048000 SAFETY RECALL

1.2K Vehicles Affected

Recall Date: Jan 11, 2018

Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

Potential Risk:

If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

FREE Recall Solution:

Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.

Manufacturer: JEEP
Mfg Campaign: U02

Notice Date: Feb 23, 2018
Recall Date: Jan 11, 2018

Consumer Complaints

1.1K Complaints

Chrysler (fca Us, Llc)

Campaign: 11406492 Other

Apr 5, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I PURCHASED A 2018 JEEP GRAND CHEROKEE GRAND LIMITED ON 02/24/21 & THE NAVIGATION SYSTEM DISPLAYED I WAS IN THE WRONG CITY. I CALLED UCONNECT & JEEP NUMEROUS TIMES & WAS ADVISED TO RECALIBRATE THE NAVIGATION & GIVEN INSTRUCTIONS. THIS DID NOT WORK & WAS ADVISED ON JEEP HAD MY INFORMATION IN THE SYSTEM THAT I WAS THE NEW OWNER THEY WOULD LOOK INTO HELPING ME PAY FOR THE PROBLEM & TAKE IT TO JEEP. I TOOK IT TO A JEEP DEALERSHIP AFTER TAKING IT TO THE ORIGINAL DEALERSHIP I PURCHASED THE VEHICLE FROM & THEY UNABLE TO FIX THE ISSUE & WAS ADVISED BY JEEP THE RADIO HAD INTERNAL FAILURE & THE UNIT NEEDS TO BE REPLACED. CONTACTED JEEP & UCONNECT WHO HAVE NOW RENIGED ON THERE WORD & ARE ADVISING ME I NOW HAVE TO PAY FOR REPAIRS. THIS IS A KNOWN ISSUE WITH THIS PARTICULAR VEHICLE AFTER DOING ONLINE RESEARCH & I WOULD LIKE SOME ASSISTANCE WITH GETTING JEEP TO PAY FOR THE REPAIRS TO MY VEHICLE.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11406492

Notice Date: Apr 5, 2021
Recall Date: Apr 5, 2021

Chrysler (fca Us, Llc)

Campaign: 11405340 Other

Mar 29, 2021

Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (2800 PATRIOT BLVD, GLENVIEW, IL 60026, (847) 446-5100) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL SHOWED NO OPEN RECALL.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11405340

Notice Date: Mar 29, 2021
Recall Date: Mar 29, 2021

Chrysler (fca Us, Llc)

Campaign: 11403314 Other

Mar 16, 2021

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AFTER WIDE OPEN THROTTLE ACCELERATION, VEHICLE CONTINUES TO ACCELERATE EVEN AFTER LETTING OFF OF THROTTLE. HAD TO IMMEDIATELY DEPRESS BRAKE TO ITS MAXIMUM CAPACITY TO SLOW/STALL THE UNINTENDED RAPID ACCELERATION. IT HAS DUPLICATED THIS BEHAVIOR TWICE IN THE LAST 100 MILES. THE JEEP ALSO INDICATES AN ERROR MESSAGE REGARDING ELECTRONIC THROTTLE CONTROL ERROR. ONCE AGAIN UNCONTROLLED RAPID ACCELERATION AFTER WOT!

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11403314

Notice Date: Mar 16, 2021
Recall Date: Mar 16, 2021

Chrysler (fca Us, Llc)

Campaign: 11403314 Other

Mar 16, 2021

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11403314

Notice Date: Mar 16, 2021
Recall Date: Mar 16, 2021

Chrysler (fca Us, Llc)

Campaign: 11403314 Other

Mar 16, 2021

Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11403314

Notice Date: Mar 16, 2021
Recall Date: Mar 16, 2021

Chrysler (fca Us, Llc)

Campaign: 11402920 Other

Mar 14, 2021

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

INFOTAINMENT SYSTEM KEEPS REBOOTING, GOES INTO BOOT MODE EVEN WHILE DRIVING. CAUSED TOTAL DISTRACTION TO THE DRIVER WHILE DRIVING WITH SUDDEN FULL BLAST OF AIR CONDITION OR VOLUME GOING UP AND DOWN WITHOUT CONTROL. THIS IS A FULL SAFETY ISSUE AS AT ONE POINT MY DAUGHTER WAS DRIVING AND THE SPEEDOMETER WENT TOTALLY BLANK AT NIGHT. ALL PROBLEMS GRADUALLY STARTED IN OCTOBER 2020. IN THE LATEST SAFETY RELATED ISSUE THE JEEP WAS NO LONGER DRIVABLE AS THE INFOTAINMENT SYSTEM WAS DRAINING THE BATTERY. THE JEEP HAD TO BE JUMPED STARTED MULTIPLE TIMES DURING THE DAY AND GOT STRANDED ON THE SIDE OF THE ROAD.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11402920

Notice Date: Mar 14, 2021
Recall Date: Mar 14, 2021

Chrysler (fca Us, Llc)

Campaign: 11402920 Other

Mar 14, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11402920

Notice Date: Mar 14, 2021
Recall Date: Mar 14, 2021

Chrysler (fca Us, Llc)

Campaign: 11402748 Other

Mar 13, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AIR CONDITIONER EVAPORATOR LEAKING INSIDE VEHICLE CAUSING FREON TO GET IN THE CAR AND GET IN OUR LUNGS. ALSO THIS CAUSES IT TO GET INTO THE ENVIRONMENT

Corrective Action:

AIR CONDITIONER EVAPORATOR LEAKING INSIDE VEHICLE CAUSING FREON TO GET IN THE CAR AND GET IN OUR LUNGS. ALSO THIS CAUSES IT TO GET INTO THE ENVIRONMENT

Additional Notes:

AIR CONDITIONER EVAPORATOR LEAKING INSIDE VEHICLE CAUSING FREON TO GET IN THE CAR AND GET IN OUR LUNGS. ALSO THIS CAUSES IT TO GET INTO THE ENVIRONMENT

Manufacturer: JEEP
Mfg Campaign: 11402748

Notice Date: Mar 13, 2021
Recall Date: Mar 13, 2021

Chrysler (fca Us, Llc)

Campaign: 11400215 Other

Mar 10, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

UCONNECT 4C 8.4" DISPLAY W/NAV SIRIUS SATELLITE RADIO: FAVORITES ARE SAVED, BUT WHEN NOTIFICATION THAT A FAVORITE IS PLAYING, THE SCREEN IS EMPTY. BEEN HAPPENING AT LEAST 6 MONTHS. REACHED OUT TO UCONNECT, AND THEY SAID THEY WERE AWARE OF THE PROBLEM, AND SUGGESTED UPGRADING SOFTWARE THROUGH LOCAL JEEP DEALERSHIP. TECH FROM DEALERSHIP ADVISED THAT THEY COULD UPDATE MY SOFTWARE, BUT, IT COULD RENDER THE UNIT UNUSABLE....ALONG WITH MY HVAC CONTROLS. A RECENT SOFTWARE UPDATE WAS AVAILABLE OVER-THE-AIR, BUT IT DID NOT REMEDY THE ISSUE. THIS ISSUE HAPPENS DAILY, WHETHER DRIVING OR STATIONARY. NOT ONLY AFFECTING MY 2018 GRAND CHEROKEE, BUT MY WIFE'S 2019 DODGE DURANGO WITH THE SAME RADIO.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11400215

Notice Date: Mar 10, 2021
Recall Date: Mar 10, 2021

Chrysler (fca Us, Llc)

Campaign: 11399853 Other

Mar 8, 2021

Defect Description:

SEATS

Potential Consequences:

DRIVER SEAT IS UNABLE TO MOVE FORWARD OR BACK IN MOTION OR STATIONARY.

Corrective Action:

DRIVER SEAT IS UNABLE TO MOVE FORWARD OR BACK IN MOTION OR STATIONARY.

Additional Notes:

DRIVER SEAT IS UNABLE TO MOVE FORWARD OR BACK IN MOTION OR STATIONARY.

Manufacturer: JEEP
Mfg Campaign: 11399853

Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021

Chrysler (fca Us, Llc)

Campaign: 11399854 Other

Mar 8, 2021

Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHEN FILLING VEHICLE, PUMP WILL GO FOR A COUPLE SECONDS AND STOP, AND THEN YOU HAVE TO HOLD THE LEVER, AND IT STILL STOPS. I HAVE BEEN TO SEVERAL DIFFERENT GAS STATIONS, AND HAVE FILLED MY JEEP UP AT DIFFERENT LEVELS OF FUELING WITH THE SAME ISSUE. THE PUMP STOPS, YOU HOLD THE LEVEL, IT STOPS, AND YOU HAVE TO HOLD THE LEVER AND GO BACK AND FOURTH AFTER PUMP STOPS. THIS HAS BEEN AN ISSUE SINCE THE DAY I BOUGHT IT.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11399854

Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021

Chrysler (fca Us, Llc)

Campaign: 11399855 Other

Mar 8, 2021

Defect Description:

ENGINE

Potential Consequences:

ISSUE WITH AUTOMATIC START/STOP LIGHT TURNING ON, WHICH THEN LEADS TO ENGINE LIGHT BEING ON. HAPPENS WHEN DRIVING, AND WHEN THE LIGHT TURNS ON AND ALARM SOUNDS IT CAUSES VEHICLE TO SHIFT WHICH JERKS THE VEHICLE. IT HAS BEEN AN ONGOING ISSUE AND HAS BEEN BROUGHT TO THE DEALER 4 DIFFERENT TIMES, SEVERAL PARTS FIXED, AND I AM STILL HAVING THE ISSUE

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11399855

Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021

Chrysler (fca Us, Llc)

Campaign: 11399855 Other

Mar 8, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11399855

Notice Date: Mar 8, 2021
Recall Date: Mar 8, 2021

Chrysler (fca Us, Llc)

Campaign: 11399289 Other

Mar 5, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AFTER RECENT UPDATE TO THE COMPUTER SYSTEM FOR THE VEHICLE, THE NAVIGATION SYSTEM NO LONGER WORKS AND HAS ME DRIVING IN FIELDS IN AN AREA THAT IS NOT EVEN CLOSE TO WHERE I AM AND IT STAYS IN THAT VICINITY. ALSO THE RADIO SETTINGS NO LONGER HOLD WITH THE RECENT UPDATES. THIS ALL OCCURRED AFTER THE UPDATE. I'VE TRIED PROGRAMING IN CITY STREETS, MOVING IN NEIGHBORHOOD STREETS AND HIGHWAYS, PARKED. FEARFUL MORE THINGS ELECTRICAL COULD GO WRONG. OCCURRENCE WAS APPROX. 02/19/2021 AFTER THE LAST UPDATE.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11399289

Notice Date: Mar 5, 2021
Recall Date: Mar 5, 2021

Chrysler (fca Us, Llc)

Campaign: 11398796 Other

Mar 2, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE TOP TRIM JEEP GRAND CHEROKEE 2018 LEATHER DASH IS WRINKLED IS ALSO HAS OVER FOUR AIR BUBBLES. VEHICLE HAS NOT BEEN EXPOSED TO SEVERE WEATHER CONDITIONS NOR HAS BEEN INTO ANY KIND OF ACCIDENT.

Corrective Action:

THE TOP TRIM JEEP GRAND CHEROKEE 2018 LEATHER DASH IS WRINKLED IS ALSO HAS OVER FOUR AIR BUBBLES. VEHICLE HAS NOT BEEN EXPOSED TO SEVERE WEATHER CONDITIONS NOR HAS BEEN INTO ANY KIND OF ACCIDENT.

Additional Notes:

THE TOP TRIM JEEP GRAND CHEROKEE 2018 LEATHER DASH IS WRINKLED IS ALSO HAS OVER FOUR AIR BUBBLES. VEHICLE HAS NOT BEEN EXPOSED TO SEVERE WEATHER CONDITIONS NOR HAS BEEN INTO ANY KIND OF ACCIDENT.

Manufacturer: JEEP
Mfg Campaign: 11398796

Notice Date: Mar 2, 2021
Recall Date: Mar 2, 2021

Chrysler (fca Us, Llc)

Campaign: 11398412 Other

Mar 1, 2021

Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHEN FILLING THE GAS TANK, THE GAS PUMP CLICKS OFF CONSTANTLY. IT HAPPENS AT MULTIPLE GAS STATIONS AND WITH DIFFERENT STYLE PUMP HANDLES. I HAVE TO REMOVE THE GAS PUMP FROM THE TANK AND ROTATE IT IN ORDER TO PUT GAS IN MY VEHICLE. I'VE TAKEN IT TO THE DEALERSHIP TWICE FOR THIS ISSUE SINCE I BOUGHT THE JEEP NEW IN 2018. IT HAS BEEN HAPPENING CONSISTENTLY AND I'VE READ ABOUT OTHERS HAVING THE SAME ISSUE WITH THE CAPLESS GAS SYSTEM IN THIS PARTICULAR MODEL AND YEAR. THE DEALERSHIP DOES NOT KNOW HOW TO SOLVE THE ISSUE, I FEAR THAT I WILL BE IN A POSITION THAT I CAN NOT PUT GAS IN MY VEHICLE DUE TO THIS ISSUE.

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11398412

Notice Date: Mar 1, 2021
Recall Date: Mar 1, 2021

Chrysler (fca Us, Llc)

Campaign: 11397962 Other

Feb 25, 2021

Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V699000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS INFORMED BY FIRKINS CHRYSLER DODGE JEEP RAM (2700 1ST ST, BRADENTON, FL 34208) THAT PARTS WERE NOT YET AVAILABLE AND ONLY 1 UNIT PER MONTH OF PARTS WOULD BE SHIPPED AND AVAILABILITY TO PLACE AN ORDER FOR PARTS WOULD BE APPROXIMATELY 7 MONTHS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11397962

Notice Date: Feb 25, 2021
Recall Date: Feb 25, 2021

Chrysler (fca Us, Llc)

Campaign: 11397682 Other

Feb 24, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

A SCREEN APPEARED ASKING IF I WANT TO ADJUST THE CLOCK AND IT BEEPS CONSTANTLY AND WON'T GO AWAY. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME MY RADIO IS DEFECT AND THIS IS A COMMON PROBLEM ON THE YEAR AND MODEL

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11397682

Notice Date: Feb 24, 2021
Recall Date: Feb 24, 2021

Chrysler (fca Us, Llc)

Campaign: 11397477 Other

1 Vehicles Affected

Feb 23, 2021

Defect Description:

STRUCTURE:BODY

Potential Consequences:

STARTED MAKING A CRACKING LOSE METAL NOISE WHEN HITTING A SMALL BUMP OR TURNING THE WHEEL ALL THE WAY TO EITHER SIDE...WHILE DRIVING ON THE FREEWAY 405 SOUTH COMING FROM THE 10 DOWNTOWN..I WAS GOING ABOUT 40 MPH AS RUSH HOUR STARTED..ON A SMALL RAMP TURNING THE STEERING WHEEL STARTED SHAKING AND WITHIN A SEC THE FRONT DRIVER WHEEL ROLLED OUT , TRUCK LANDED HARD ON THE HIGHWAY WHILE STILL MOVING BREAKS GOT STUCK, SHIFT IT TO NATURAL, PUSH BOTTOM TO KILL THE ENGINE. AND EMERGENCY BREAK WAS APPLIED TO STOP THE TRUCK.. FENDER AND BALL JOINTS AND OTORS WERE DAMAGE AS WELL AS THE SHOCKS I BELIEVE...

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11397477

Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021

Chrysler (fca Us, Llc)

Campaign: 11397477 Other

1 Vehicles Affected

Feb 23, 2021

Defect Description:

SUSPENSION

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: JEEP
Mfg Campaign: 11397477

Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021

Back to GRAND CHEROKEE Years JEEP Models All Makes

Need Legal Help?

First Name *

Last Name *

Email *

Phone *

Year

Make

Model

Brief Issue Description

I agree to be contacted by attorneys. *

Featured Attorneys

Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

View All Attorneys