Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio/phone/climate control display is de-laminating, and I'm starting to get "ghost" presses which can accidentally make phone calls, adjust the climate control, etc. This can cause distracted driving. This is being reported widely online and dealerships are aware of the issue. https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/ https://www.jeepforum.com/threads/uconnect-delaminating.4439701/
Corrective Action:
The radio/phone/climate control display is de-laminating, and I'm starting to get "ghost" presses which can accidentally make phone calls, adjust the climate control, etc. This can cause distracted driving. This is being reported widely online and dealerships are aware of the issue. https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/ https://www.jeepforum.com/threads/uconnect-delaminating.4439701/
Additional Notes:
The radio/phone/climate control display is de-laminating, and I'm starting to get "ghost" presses which can accidentally make phone calls, adjust the climate control, etc. This can cause distracted driving. This is being reported widely online and dealerships are aware of the issue. https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/ https://www.jeepforum.com/threads/uconnect-delaminating.4439701/
Mfg Campaign: 11469908
Recall Date: Jun 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Jeep Grand Cherokee (2018) Unlimited has a screen delamination issue where underneath the LCD screen there's a liquid leaks out causing phantom touches on the screen resulting in various apps and settings get opened and changed. This seriously caused safety issues as the settings get changed and distract the driver. Random phone calls would be placed, map settings would change and redirect. I have researched on various Jeep forums and there are also multiple cases of Jeep owners who encounter similar issues. This is a safety concern and Jeep should issue a recall to fix the issue. I also believe this is an issue across multiple products from FCA. Here are the links to issues being reported by Jeep Owners: https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/page-11#post-2021336035 https://www.jeepgarage.org/threads/radio-screen.236450/#post-2021335380 https://digitizerdepot.com/blogs/posts/delamination-and-bubbling-peeling-of-8-4-uconnect-touch-screen-is-a-major-problem-on-chrysler-dodge-jeep-and-ram-vehicles https://www.jeepforum.com/threads/uconnect-delaminating.4439701/ https://www.ramforum.com/threads/8-4-uconnect-touch-screen-delaminating.162663/ Thank you for your reading and understanding. This is frustrating as Jeep ignores such a widespread issues, especially this is a safety concern. Joe
Corrective Action:
My Jeep Grand Cherokee (2018) Unlimited has a screen delamination issue where underneath the LCD screen there's a liquid leaks out causing phantom touches on the screen resulting in various apps and settings get opened and changed. This seriously caused safety issues as the settings get changed and distract the driver. Random phone calls would be placed, map settings would change and redirect. I have researched on various Jeep forums and there are also multiple cases of Jeep owners who encounter similar issues. This is a safety concern and Jeep should issue a recall to fix the issue. I also believe this is an issue across multiple products from FCA. Here are the links to issues being reported by Jeep Owners: https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/page-11#post-2021336035 https://www.jeepgarage.org/threads/radio-screen.236450/#post-2021335380 https://digitizerdepot.com/blogs/posts/delamination-and-bubbling-peeling-of-8-4-uconnect-touch-screen-is-a-major-problem-on-chrysler-dodge-jeep-and-ram-vehicles https://www.jeepforum.com/threads/uconnect-delaminating.4439701/ https://www.ramforum.com/threads/8-4-uconnect-touch-screen-delaminating.162663/ Thank you for your reading and understanding. This is frustrating as Jeep ignores such a widespread issues, especially this is a safety concern. Joe
Additional Notes:
My Jeep Grand Cherokee (2018) Unlimited has a screen delamination issue where underneath the LCD screen there's a liquid leaks out causing phantom touches on the screen resulting in various apps and settings get opened and changed. This seriously caused safety issues as the settings get changed and distract the driver. Random phone calls would be placed, map settings would change and redirect. I have researched on various Jeep forums and there are also multiple cases of Jeep owners who encounter similar issues. This is a safety concern and Jeep should issue a recall to fix the issue. I also believe this is an issue across multiple products from FCA. Here are the links to issues being reported by Jeep Owners: https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/page-11#post-2021336035 https://www.jeepgarage.org/threads/radio-screen.236450/#post-2021335380 https://digitizerdepot.com/blogs/posts/delamination-and-bubbling-peeling-of-8-4-uconnect-touch-screen-is-a-major-problem-on-chrysler-dodge-jeep-and-ram-vehicles https://www.jeepforum.com/threads/uconnect-delaminating.4439701/ https://www.ramforum.com/threads/8-4-uconnect-touch-screen-delaminating.162663/ Thank you for your reading and understanding. This is frustrating as Jeep ignores such a widespread issues, especially this is a safety concern. Joe
Mfg Campaign: 11469817
Recall Date: Jun 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Potential Consequences:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while seated in the driver’s seat with the engine off, the driver’s seat headrest deployed without warning. The contact was struck in the head by the headrest but was not injured. The contact called the dealer and was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while seated in the driver’s seat with the engine off, the driver’s seat headrest deployed without warning. The contact was struck in the head by the headrest but was not injured. The contact called the dealer and was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while seated in the driver’s seat with the engine off, the driver’s seat headrest deployed without warning. The contact was struck in the head by the headrest but was not injured. The contact called the dealer and was given an appointment for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Mfg Campaign: 11469579
Recall Date: Jun 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Digitizer malfunction almost caused an accident. While driving down the highway it turned the radio on full blast, started calling random people, playing games. It wouldn't respond to driver input. Nearly caused an accident as I was so startled by the loud noise, then scrambling to try to turn it off. Now all hands-free functions have to disabled because I have to keep Uconnect unit and bluetooth turned off. I've researched online and find likely caused by screen delamination, and that it's happening to many people - SOR 997163
Corrective Action:
Digitizer malfunction almost caused an accident. While driving down the highway it turned the radio on full blast, started calling random people, playing games. It wouldn't respond to driver input. Nearly caused an accident as I was so startled by the loud noise, then scrambling to try to turn it off. Now all hands-free functions have to disabled because I have to keep Uconnect unit and bluetooth turned off. I've researched online and find likely caused by screen delamination, and that it's happening to many people - SOR 997163
Additional Notes:
Digitizer malfunction almost caused an accident. While driving down the highway it turned the radio on full blast, started calling random people, playing games. It wouldn't respond to driver input. Nearly caused an accident as I was so startled by the loud noise, then scrambling to try to turn it off. Now all hands-free functions have to disabled because I have to keep Uconnect unit and bluetooth turned off. I've researched online and find likely caused by screen delamination, and that it's happening to many people - SOR 997163
Mfg Campaign: 11468580
Recall Date: Jun 10, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on highway climate control temperature kept switching, and would not allow me to put defroster on making visibility increasingly difficult. Also the vehicles screen will randomly display the backup camera while driving at high speeds. This is all due to a known lamination issue with this model jeep.
Corrective Action:
While driving on highway climate control temperature kept switching, and would not allow me to put defroster on making visibility increasingly difficult. Also the vehicles screen will randomly display the backup camera while driving at high speeds. This is all due to a known lamination issue with this model jeep.
Additional Notes:
While driving on highway climate control temperature kept switching, and would not allow me to put defroster on making visibility increasingly difficult. Also the vehicles screen will randomly display the backup camera while driving at high speeds. This is all due to a known lamination issue with this model jeep.
Mfg Campaign: 11468442
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I brought the vehicle to Florida the screen on the navigation system delaminated. It causes the navigation screen to make random phone calls when it’s turned on and it also will not display the navigation map in a way that is usable. It is a defect caused by the heat- there were no issues until I brought the car to FL. Additionally, when it’s cool outside, the system can be used even with the screen being delaminated. But as soon as it heats up it is not usable and actually is dangerous because the random phone calls while driving is very distracting.
Corrective Action:
When I brought the vehicle to Florida the screen on the navigation system delaminated. It causes the navigation screen to make random phone calls when it’s turned on and it also will not display the navigation map in a way that is usable. It is a defect caused by the heat- there were no issues until I brought the car to FL. Additionally, when it’s cool outside, the system can be used even with the screen being delaminated. But as soon as it heats up it is not usable and actually is dangerous because the random phone calls while driving is very distracting.
Additional Notes:
When I brought the vehicle to Florida the screen on the navigation system delaminated. It causes the navigation screen to make random phone calls when it’s turned on and it also will not display the navigation map in a way that is usable. It is a defect caused by the heat- there were no issues until I brought the car to FL. Additionally, when it’s cool outside, the system can be used even with the screen being delaminated. But as soon as it heats up it is not usable and actually is dangerous because the random phone calls while driving is very distracting.
Mfg Campaign: 11467934
Recall Date: Jun 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Corrective Action:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Additional Notes:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Mfg Campaign: 11467720
Recall Date: Jun 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Corrective Action:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Additional Notes:
About a week ago my screen started pushing/clicking/changing screens by itself. The screen is going crazy, switching calls, randomly calling people, scrolling through contacts, pushing buttons all over the place, changing songs, turning seat warmers off and on. I took this to my dealership and they confirmed it was a defect in the radio and to replace it would cost me over $1,000. After more research it turns out there are many other people with this same problem for the 2018 model jeeps. This is a serious safety concern as you're trying to drive down the road and can't pay attention because all sorts of buttons are randomly being pushed and the screen is going crazy back and forth to other screens. I would hope that Jeep would correct this issue at their expense as it is a defect on their end and causing serious safety concerns to not just me but other drivers with the same issue.
Mfg Campaign: 11467720
Recall Date: Jun 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen display spontaneously jumps around erratically as if you are touching the screen. Others have reported this as screen "delamination". Without warning and not touching anything else in the vehicle the screen jumps radio stations, from AM to FM to SXM, or changes the temperature controls, flips through the applications screens, and has even shown the backup camera while driving. It is random, and therefore not able to recreate. The vehicle has not been inspected by anyone. The only "indicator" was a corner of the display looking like a protective layer was peeling off within a year or so of purchase. This area has continued to grow from the upper right of the screen downward and to the left. Perhaps better explained by picturing water seeping through under glass. Car was purchased in fall of 2017. It is extremely distracting while driving as radio stations change quickly as what is being displayed jumping all over the place. I
Corrective Action:
The screen display spontaneously jumps around erratically as if you are touching the screen. Others have reported this as screen "delamination". Without warning and not touching anything else in the vehicle the screen jumps radio stations, from AM to FM to SXM, or changes the temperature controls, flips through the applications screens, and has even shown the backup camera while driving. It is random, and therefore not able to recreate. The vehicle has not been inspected by anyone. The only "indicator" was a corner of the display looking like a protective layer was peeling off within a year or so of purchase. This area has continued to grow from the upper right of the screen downward and to the left. Perhaps better explained by picturing water seeping through under glass. Car was purchased in fall of 2017. It is extremely distracting while driving as radio stations change quickly as what is being displayed jumping all over the place. I
Additional Notes:
The screen display spontaneously jumps around erratically as if you are touching the screen. Others have reported this as screen "delamination". Without warning and not touching anything else in the vehicle the screen jumps radio stations, from AM to FM to SXM, or changes the temperature controls, flips through the applications screens, and has even shown the backup camera while driving. It is random, and therefore not able to recreate. The vehicle has not been inspected by anyone. The only "indicator" was a corner of the display looking like a protective layer was peeling off within a year or so of purchase. This area has continued to grow from the upper right of the screen downward and to the left. Perhaps better explained by picturing water seeping through under glass. Car was purchased in fall of 2017. It is extremely distracting while driving as radio stations change quickly as what is being displayed jumping all over the place. I
Mfg Campaign: 11466746
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio screen is constantly blinking on and off, making phone calls through my connection with my phone - without being prompted, and flashing constantly turning the audio on and off, adjusting the seat controls, adjusting the audio volume. I am unable to power it off, because it turns itself back on. It's extremely unsafe and distracting to the driver. Every electronic thing in the car is controlled through this and I am unable to control it at all. This is all called by the delamination of the screen, a known problem to Jeep, and I have reached out to them with concerns. They are unwilling to voluntarily recall or repair or replace the radio. I have almost had multiple accidents while trying to power off the loud, flashing, problematic screen - not to mention that I am unable to control the seat and temperature controls, among other things.
Corrective Action:
The radio screen is constantly blinking on and off, making phone calls through my connection with my phone - without being prompted, and flashing constantly turning the audio on and off, adjusting the seat controls, adjusting the audio volume. I am unable to power it off, because it turns itself back on. It's extremely unsafe and distracting to the driver. Every electronic thing in the car is controlled through this and I am unable to control it at all. This is all called by the delamination of the screen, a known problem to Jeep, and I have reached out to them with concerns. They are unwilling to voluntarily recall or repair or replace the radio. I have almost had multiple accidents while trying to power off the loud, flashing, problematic screen - not to mention that I am unable to control the seat and temperature controls, among other things.
Additional Notes:
The radio screen is constantly blinking on and off, making phone calls through my connection with my phone - without being prompted, and flashing constantly turning the audio on and off, adjusting the seat controls, adjusting the audio volume. I am unable to power it off, because it turns itself back on. It's extremely unsafe and distracting to the driver. Every electronic thing in the car is controlled through this and I am unable to control it at all. This is all called by the delamination of the screen, a known problem to Jeep, and I have reached out to them with concerns. They are unwilling to voluntarily recall or repair or replace the radio. I have almost had multiple accidents while trying to power off the loud, flashing, problematic screen - not to mention that I am unable to control the seat and temperature controls, among other things.
Mfg Campaign: 11466762
Recall Date: May 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Mfg Campaign: 11465885
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the engine was overheating. Additionally, the check engine warning light illuminated. The vehicle was taken to the local dealer and the contact was notified of a failure with cylinder #5. The vehicle was repaired. The contact stated that the vehicle operated as needed; however, the sensor software update failed to perform as needed. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Mfg Campaign: 11465885
Recall Date: May 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Corrective Action:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Additional Notes:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Mfg Campaign: 11465274
Recall Date: May 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Corrective Action:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Additional Notes:
The Uconnect system is malfunctioning. This seems to be a manufacturing defect, which is known to be quite common in Chrysler vehicles. The problem causes their navigation system to be inoperable, the system to dial 911 voluntarily, the back up camera to be inoperable at times, the climate control to be inoperable as well as various other issues which have become a safety hazard while operating the vehicle. The problem has been reported to the dealer as well as well as confirmed by the dealer.
Mfg Campaign: 11465274
Recall Date: May 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Beam from headlight bulb causes headlight lens to deteriorate and turn foggy
Corrective Action:
Beam from headlight bulb causes headlight lens to deteriorate and turn foggy
Additional Notes:
Beam from headlight bulb causes headlight lens to deteriorate and turn foggy
Mfg Campaign: 11465037
Recall Date: May 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Corrective Action:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Additional Notes:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Mfg Campaign: 11464627
Recall Date: May 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Corrective Action:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Additional Notes:
The vehicle stalled while driving on a busy road. It sounded like it couldn’t shift gears. It also accelerated once I tried to move it to a safer location on the side of the road. It was very scary not knowing if I could get out of the stalling situation in the middle of traffic. The unexpected acceleration upon trying to park it safely was also terrifying.
Mfg Campaign: 11464627
Recall Date: May 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The UConnect/Infotainment screen is delaminating, causing 'ghost' and random changes to the the hands-free functionality while driving, overriding driver selections and causing potentially unsafe driving. This delaminating is a known issue, but is being ignored by Jeep/FCA.
Corrective Action:
The UConnect/Infotainment screen is delaminating, causing 'ghost' and random changes to the the hands-free functionality while driving, overriding driver selections and causing potentially unsafe driving. This delaminating is a known issue, but is being ignored by Jeep/FCA.
Additional Notes:
The UConnect/Infotainment screen is delaminating, causing 'ghost' and random changes to the the hands-free functionality while driving, overriding driver selections and causing potentially unsafe driving. This delaminating is a known issue, but is being ignored by Jeep/FCA.
Mfg Campaign: 11463910
Recall Date: May 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the screen keeps going to clock settings, when using navigaition, radio, or anything. Apparently the screen lamination is separating and causing the screen to freak out. no amount of tapping or restarting helps.
Corrective Action:
When driving the screen keeps going to clock settings, when using navigaition, radio, or anything. Apparently the screen lamination is separating and causing the screen to freak out. no amount of tapping or restarting helps.
Additional Notes:
When driving the screen keeps going to clock settings, when using navigaition, radio, or anything. Apparently the screen lamination is separating and causing the screen to freak out. no amount of tapping or restarting helps.
Mfg Campaign: 11463934
Recall Date: May 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio is randomly accessing stations, backup camera came on while driving, seat heaters engaging on their own. Last night was the last straw when it dialled 911 automatically...
Corrective Action:
Radio is randomly accessing stations, backup camera came on while driving, seat heaters engaging on their own. Last night was the last straw when it dialled 911 automatically...
Additional Notes:
Radio is randomly accessing stations, backup camera came on while driving, seat heaters engaging on their own. Last night was the last straw when it dialled 911 automatically...
Mfg Campaign: 11463642
Recall Date: May 6, 2022
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