Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB3
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB5
Recall Date: Oct 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U02
Recall Date: Jan 11, 2018
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.
Corrective Action:
The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.
Additional Notes:
The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.
Mfg Campaign: 11507750
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Corrective Action:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Additional Notes:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Mfg Campaign: 11507375
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Corrective Action:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Additional Notes:
The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!
Mfg Campaign: 11507375
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The radio changes channels on its own and dials phone numbers at random.
Corrective Action:
The radio changes channels on its own and dials phone numbers at random.
Additional Notes:
The radio changes channels on its own and dials phone numbers at random.
Mfg Campaign: 11507385
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE AND BRAKE SYSTEM LIGHTS. THE DEALERSHIP AGREED TO CARE FOR THE COST OF THE RENTAL CAR BY REMOVING THE AMOUNT FROM THE COST OF SERVICE CHARGES WHICH TOTALED $2,670.69 APPROVED BY THE MANAGER. UNFORTURNATELY, THE CLAIM WAS DENIED BECAUSE THE VEHICLE WAS OUTSIDE OF ITS WARRANTY AND DOES NOT CURRENTLY HAVE ANY ACTIVE SERVICE CONTRACTS.
Corrective Action:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE AND BRAKE SYSTEM LIGHTS. THE DEALERSHIP AGREED TO CARE FOR THE COST OF THE RENTAL CAR BY REMOVING THE AMOUNT FROM THE COST OF SERVICE CHARGES WHICH TOTALED $2,670.69 APPROVED BY THE MANAGER. UNFORTURNATELY, THE CLAIM WAS DENIED BECAUSE THE VEHICLE WAS OUTSIDE OF ITS WARRANTY AND DOES NOT CURRENTLY HAVE ANY ACTIVE SERVICE CONTRACTS.
Additional Notes:
2018 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE AND BRAKE SYSTEM LIGHTS. THE DEALERSHIP AGREED TO CARE FOR THE COST OF THE RENTAL CAR BY REMOVING THE AMOUNT FROM THE COST OF SERVICE CHARGES WHICH TOTALED $2,670.69 APPROVED BY THE MANAGER. UNFORTURNATELY, THE CLAIM WAS DENIED BECAUSE THE VEHICLE WAS OUTSIDE OF ITS WARRANTY AND DOES NOT CURRENTLY HAVE ANY ACTIVE SERVICE CONTRACTS.
Mfg Campaign: 11506930
Recall Date: Feb 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect Infotainment system frequently malfunctions. Because it is linked to the heating/cooling/defrost system it has caused the heat to turn on in dangerously hot weather while my 91 year old aunt was waiting in the car for me to pick up her prescriptions at Walmart. It also blanked out while I was using the navigation system in heavy traffic to find the Amtrak station during rush hour traffic in Philadelphia. Finally the same system blanked out a few days ago while I was driving to work and dialed the SOS emergency number. After a few minutes I was finally able to communicate to the emergency response agents that I was not involved in an accident, that it was a system malfunction. This has been an ongoing issue with the Uconnect 8.4 inch touch screen system. Chrysler FCA has only recently reluctantly admitted to being aware of the problems. When I notified them of my problems with the system in May 2022 their response was that since my vehicle was past the 36,000 mile warranty period that I would have to have it replaced at a dealer at an out-of-pocket cost of over $1300. Subsequently there has been an overwhelming flood of identical reports and complaints on Youtube, Facebook, Reddit, etc. When I contacted Chrysler FCA earlier this week their response was that I would be given a case # (which I was) but that I would then have to make an appointment to have it diagnosed at a dealer (for a fee). Then the dealer would possibly order a replacement. Reports on forums indicate that the replacement units typically take months just to arrive at dealerships. Finally, I have read numerous reports that the replacement units experience the same problems after a short period. I just read several reports of customers stating that they are on their 2nd and 3rd Uconnect replacements!
Corrective Action:
The Uconnect Infotainment system frequently malfunctions. Because it is linked to the heating/cooling/defrost system it has caused the heat to turn on in dangerously hot weather while my 91 year old aunt was waiting in the car for me to pick up her prescriptions at Walmart. It also blanked out while I was using the navigation system in heavy traffic to find the Amtrak station during rush hour traffic in Philadelphia. Finally the same system blanked out a few days ago while I was driving to work and dialed the SOS emergency number. After a few minutes I was finally able to communicate to the emergency response agents that I was not involved in an accident, that it was a system malfunction. This has been an ongoing issue with the Uconnect 8.4 inch touch screen system. Chrysler FCA has only recently reluctantly admitted to being aware of the problems. When I notified them of my problems with the system in May 2022 their response was that since my vehicle was past the 36,000 mile warranty period that I would have to have it replaced at a dealer at an out-of-pocket cost of over $1300. Subsequently there has been an overwhelming flood of identical reports and complaints on Youtube, Facebook, Reddit, etc. When I contacted Chrysler FCA earlier this week their response was that I would be given a case # (which I was) but that I would then have to make an appointment to have it diagnosed at a dealer (for a fee). Then the dealer would possibly order a replacement. Reports on forums indicate that the replacement units typically take months just to arrive at dealerships. Finally, I have read numerous reports that the replacement units experience the same problems after a short period. I just read several reports of customers stating that they are on their 2nd and 3rd Uconnect replacements!
Additional Notes:
The Uconnect Infotainment system frequently malfunctions. Because it is linked to the heating/cooling/defrost system it has caused the heat to turn on in dangerously hot weather while my 91 year old aunt was waiting in the car for me to pick up her prescriptions at Walmart. It also blanked out while I was using the navigation system in heavy traffic to find the Amtrak station during rush hour traffic in Philadelphia. Finally the same system blanked out a few days ago while I was driving to work and dialed the SOS emergency number. After a few minutes I was finally able to communicate to the emergency response agents that I was not involved in an accident, that it was a system malfunction. This has been an ongoing issue with the Uconnect 8.4 inch touch screen system. Chrysler FCA has only recently reluctantly admitted to being aware of the problems. When I notified them of my problems with the system in May 2022 their response was that since my vehicle was past the 36,000 mile warranty period that I would have to have it replaced at a dealer at an out-of-pocket cost of over $1300. Subsequently there has been an overwhelming flood of identical reports and complaints on Youtube, Facebook, Reddit, etc. When I contacted Chrysler FCA earlier this week their response was that I would be given a case # (which I was) but that I would then have to make an appointment to have it diagnosed at a dealer (for a fee). Then the dealer would possibly order a replacement. Reports on forums indicate that the replacement units typically take months just to arrive at dealerships. Finally, I have read numerous reports that the replacement units experience the same problems after a short period. I just read several reports of customers stating that they are on their 2nd and 3rd Uconnect replacements!
Mfg Campaign: 11506724
Recall Date: Feb 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Corrective Action:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Additional Notes:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Mfg Campaign: 11506048
Recall Date: Feb 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Corrective Action:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Additional Notes:
The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.
Mfg Campaign: 11506048
Recall Date: Feb 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UConnect 8.4 has delaminated at the top of the screen, making it unsafe as the screen now clicks itself. Sometimes it changes the radio station or changes the time setting, or calls people randomly. The navigation system is obsolete because the screen clicks itself and reroutes destination. It is very distracting. It makes the radio and Sirius XM not usable.
Corrective Action:
UConnect 8.4 has delaminated at the top of the screen, making it unsafe as the screen now clicks itself. Sometimes it changes the radio station or changes the time setting, or calls people randomly. The navigation system is obsolete because the screen clicks itself and reroutes destination. It is very distracting. It makes the radio and Sirius XM not usable.
Additional Notes:
UConnect 8.4 has delaminated at the top of the screen, making it unsafe as the screen now clicks itself. Sometimes it changes the radio station or changes the time setting, or calls people randomly. The navigation system is obsolete because the screen clicks itself and reroutes destination. It is very distracting. It makes the radio and Sirius XM not usable.
Mfg Campaign: 11505917
Recall Date: Feb 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The uconnect system screen is delaminating causing the system to make erratic changes to navigation and causing it to be useless. From what is to be an hands free system is now a dangerous distraction. This includes the ability to use the phone and or stereo. Jeep Chrysler offers no assistance with replacement outside of expensive repairs. This is common in 2018 vehicles.
Corrective Action:
The uconnect system screen is delaminating causing the system to make erratic changes to navigation and causing it to be useless. From what is to be an hands free system is now a dangerous distraction. This includes the ability to use the phone and or stereo. Jeep Chrysler offers no assistance with replacement outside of expensive repairs. This is common in 2018 vehicles.
Additional Notes:
The uconnect system screen is delaminating causing the system to make erratic changes to navigation and causing it to be useless. From what is to be an hands free system is now a dangerous distraction. This includes the ability to use the phone and or stereo. Jeep Chrysler offers no assistance with replacement outside of expensive repairs. This is common in 2018 vehicles.
Mfg Campaign: 11505700
Recall Date: Feb 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touchscreen has delaminated causing the radio, navigation, and other features managed through the touchscreen to be unuseable.
Corrective Action:
The touchscreen has delaminated causing the radio, navigation, and other features managed through the touchscreen to be unuseable.
Additional Notes:
The touchscreen has delaminated causing the radio, navigation, and other features managed through the touchscreen to be unuseable.
Mfg Campaign: 11505581
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Interactive touch display screen delaminating causing ghost touching leading to functional changes in regards to switching from Heat to AC, switching navigation off and changing functions sporadically leading to distraction and difficulty operating car.
Corrective Action:
Interactive touch display screen delaminating causing ghost touching leading to functional changes in regards to switching from Heat to AC, switching navigation off and changing functions sporadically leading to distraction and difficulty operating car.
Additional Notes:
Interactive touch display screen delaminating causing ghost touching leading to functional changes in regards to switching from Heat to AC, switching navigation off and changing functions sporadically leading to distraction and difficulty operating car.
Mfg Campaign: 11505354
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
On 01/31/2023, the driver side headrest spontaneously deployed and is no longer functional. The two parts that separated cannot be put back together. The were no indicators present of the headrest being faulty. The dealer was notified and stated that the repair would not be covered due to no current recalls for the headrest
Corrective Action:
On 01/31/2023, the driver side headrest spontaneously deployed and is no longer functional. The two parts that separated cannot be put back together. The were no indicators present of the headrest being faulty. The dealer was notified and stated that the repair would not be covered due to no current recalls for the headrest
Additional Notes:
On 01/31/2023, the driver side headrest spontaneously deployed and is no longer functional. The two parts that separated cannot be put back together. The were no indicators present of the headrest being faulty. The dealer was notified and stated that the repair would not be covered due to no current recalls for the headrest
Mfg Campaign: 11505087
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The display for the radio, navigation and other components is malfunctioning. The radio switches the station without warning and goes back and forth between FM and XM on its own. The navigation screen or a message stating "Do you want to adjust your clock settings?" pops up on the screen and then disappears. It prevents me from being able to adjust any of the settings or control the radio. The most worrying issue is that if the seat warmers are on, you are unable to turn them down or off, causing the seats to become uncomfortably hot. I have not had the vehicle inspected. There was no warning message or other symptoms before these problems became evident. They first appeared 60 days ago and have progressively increased in frequency.
Corrective Action:
The display for the radio, navigation and other components is malfunctioning. The radio switches the station without warning and goes back and forth between FM and XM on its own. The navigation screen or a message stating "Do you want to adjust your clock settings?" pops up on the screen and then disappears. It prevents me from being able to adjust any of the settings or control the radio. The most worrying issue is that if the seat warmers are on, you are unable to turn them down or off, causing the seats to become uncomfortably hot. I have not had the vehicle inspected. There was no warning message or other symptoms before these problems became evident. They first appeared 60 days ago and have progressively increased in frequency.
Additional Notes:
The display for the radio, navigation and other components is malfunctioning. The radio switches the station without warning and goes back and forth between FM and XM on its own. The navigation screen or a message stating "Do you want to adjust your clock settings?" pops up on the screen and then disappears. It prevents me from being able to adjust any of the settings or control the radio. The most worrying issue is that if the seat warmers are on, you are unable to turn them down or off, causing the seats to become uncomfortably hot. I have not had the vehicle inspected. There was no warning message or other symptoms before these problems became evident. They first appeared 60 days ago and have progressively increased in frequency.
Mfg Campaign: 11505144
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear glass in the sunroof spontaneously exploded. The inner shade was closed so the glass did not shower down on the rear passengers, but it would have if the shade wasn't closed. The sound of the explosion was so loud it was like a canon going off. Such an intense noise could easily cause someone to swerve into oncoming traffic or go off the side of the road.
Corrective Action:
Rear glass in the sunroof spontaneously exploded. The inner shade was closed so the glass did not shower down on the rear passengers, but it would have if the shade wasn't closed. The sound of the explosion was so loud it was like a canon going off. Such an intense noise could easily cause someone to swerve into oncoming traffic or go off the side of the road.
Additional Notes:
Rear glass in the sunroof spontaneously exploded. The inner shade was closed so the glass did not shower down on the rear passengers, but it would have if the shade wasn't closed. The sound of the explosion was so loud it was like a canon going off. Such an intense noise could easily cause someone to swerve into oncoming traffic or go off the side of the road.
Mfg Campaign: 11505282
Recall Date: Feb 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Laminating screen Unable to access handsfree functions could lead to accident inspected by Sandman's, Shelbyville, IN
Corrective Action:
Laminating screen Unable to access handsfree functions could lead to accident inspected by Sandman's, Shelbyville, IN
Additional Notes:
Laminating screen Unable to access handsfree functions could lead to accident inspected by Sandman's, Shelbyville, IN
Mfg Campaign: 11504646
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the past month the radio has been changing channels continuously, the volume changes, the seat warmers and heater turn on and off. I researched this and found many others with this problem. It is a safety concern.
Corrective Action:
For the past month the radio has been changing channels continuously, the volume changes, the seat warmers and heater turn on and off. I researched this and found many others with this problem. It is a safety concern.
Additional Notes:
For the past month the radio has been changing channels continuously, the volume changes, the seat warmers and heater turn on and off. I researched this and found many others with this problem. It is a safety concern.
Mfg Campaign: 11503354
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The UConnect touch screen is delaminating, causing "ghost touches". The screen acts as though it's being touched repeatedly, bouncing from command to command (changes radio station, asks if I want to update the clock settings, etc). It's super distracting and the only way to stop it is to turn off the whole thing. In addition to shutting off the radio, turning it off disables access to tools like the backup camera, clock, climate controls, everything. I understand from looking online that this is a very common issue but Jeep isn't taking responsibility for it.
Corrective Action:
The UConnect touch screen is delaminating, causing "ghost touches". The screen acts as though it's being touched repeatedly, bouncing from command to command (changes radio station, asks if I want to update the clock settings, etc). It's super distracting and the only way to stop it is to turn off the whole thing. In addition to shutting off the radio, turning it off disables access to tools like the backup camera, clock, climate controls, everything. I understand from looking online that this is a very common issue but Jeep isn't taking responsibility for it.
Additional Notes:
The UConnect touch screen is delaminating, causing "ghost touches". The screen acts as though it's being touched repeatedly, bouncing from command to command (changes radio station, asks if I want to update the clock settings, etc). It's super distracting and the only way to stop it is to turn off the whole thing. In addition to shutting off the radio, turning it off disables access to tools like the backup camera, clock, climate controls, everything. I understand from looking online that this is a very common issue but Jeep isn't taking responsibility for it.
Mfg Campaign: 11503478
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Mfg Campaign: 11502355
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Front left blinker failed, front right headlight failed, both at the same time. How was your safety or the safety of others put at risk? Both failed and now there is no blinker or headlight to drive safely at night or in inclement weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the auto shop confirmed on 1/17/23. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. The failure occurred on 1/14/23, car would not start at all. On 1/15/23 I went back to start it again and it started, tried to drive away and the car shut off on me while driving. The car then began to honk randomly, all the wipers went off, and the lights started flickering. I turned the car off completely and tried ot turn it back on and the car would not start again and also the front left blinker was now completely not working and the front left headlight is completely out. There is a warning on my car for the front left blinker but not for the front right headlight.
Mfg Campaign: 11502355
Recall Date: Jan 18, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025