Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W79
Recall Date: Nov 12, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Accessible Technologies, Inc.
Safety Issue:
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 19, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S73
Recall Date: Sep 23, 2016
Consumer Complaints
499 ComplaintsChrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky I discovered this before I left my property. What if I was in a busy place, road, parking lot, etc. So I do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, I found numerous instances of many Mopar vehicles, like my Jeep GC, Dodge Durango, Chrysler Pacifica, etc. who have had the same exact issue when they try to tow something and cannot turn off the Park Assist feature to back up with a trailer attached. I also called the FCA US Customer Service line to tell them about this and they said they had never heard of this problem. Yet in the many forums I found where people have posted about this issue, they have had to get software update done on the Park assist module to fix this issue. So it is known, but FCA is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and I found a Jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.
Corrective Action:
Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky I discovered this before I left my property. What if I was in a busy place, road, parking lot, etc. So I do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, I found numerous instances of many Mopar vehicles, like my Jeep GC, Dodge Durango, Chrysler Pacifica, etc. who have had the same exact issue when they try to tow something and cannot turn off the Park Assist feature to back up with a trailer attached. I also called the FCA US Customer Service line to tell them about this and they said they had never heard of this problem. Yet in the many forums I found where people have posted about this issue, they have had to get software update done on the Park assist module to fix this issue. So it is known, but FCA is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and I found a Jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.
Additional Notes:
Bought my Jeep used in Sept 2023. For the first time hooked it up to my small trailer to pick something up. Pulled around and went to reverse and the rear park assist braking jammed on. At first I wasn't concerned. I knew there was a way to turn them off based on my jeep manual. Unfortunately, the park assist would not turn off. Neither the park assist button on dash nor the settings in the computer screen would turn them off. The light on the dash button would turn on for 2 seconds but then turn right back off. In the computer settings , I would click the rear park assist to uncheck it. It would uncheck for a few seconds then check mark would come right back again. I tried to turn off the front park assist in the computer just to see what would happen. I can't turn those off either. This is extremely dangerous. I was very lucky I discovered this before I left my property. What if I was in a busy place, road, parking lot, etc. So I do have an appt with my dealer tomorrow, who claims to have never heard of this issue before. . But after doing simple google searches on the internet, I found numerous instances of many Mopar vehicles, like my Jeep GC, Dodge Durango, Chrysler Pacifica, etc. who have had the same exact issue when they try to tow something and cannot turn off the Park Assist feature to back up with a trailer attached. I also called the FCA US Customer Service line to tell them about this and they said they had never heard of this problem. Yet in the many forums I found where people have posted about this issue, they have had to get software update done on the Park assist module to fix this issue. So it is known, but FCA is not admitting to it being an issue. This should be a recall, or if nothing else, considered a necessary upgrade. Also found you have a report in your system already on this issue and I found a Jeep service bulletin related to this issue as well. I will see what the dealer says tomorrow.
Mfg Campaign: 11583654
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Corrective Action:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Additional Notes:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Mfg Campaign: 11578009
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Corrective Action:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Additional Notes:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Mfg Campaign: 11578009
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Corrective Action:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Additional Notes:
Issue with transmission/transmission control module. Jeep has a hard time shifting from Reverse, after 3 tries the gear is lost and vehicle must be shut down in order to try again. Once engaged, it'll "BANG" loudly, cause the tires to squeal, and then reverse is granted. Also have an issue going between 3rd and 4th gears. To shift, we have to increase pressure in the transmission, sometimes getting the RPM up to 6k before shifting is allowed. After three unsuccessful attempts, all gears are lost and you have to get down to 33 mph in order to gain 3rd gear back or you have to pull over and restart the vehicle.
Mfg Campaign: 11578009
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Corrective Action:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Additional Notes:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Mfg Campaign: 11576396
Recall Date: Mar 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Corrective Action:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Additional Notes:
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. 6 months later the car started to shake when turned on and we took it to local mechanic who said I hope you have an extended warranty since jeep has known problems with cylinders and gaskets. We immediately took it to Jeep who said the head cylinders were blown and it was leaking. The car only has 60,000 miles so to have a terrifying situation on the freeway and then issues with the engine was equally scary when it is our family car.
Mfg Campaign: 11576396
Recall Date: Mar 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Upon acceleration, the dash lights flicker or fully goes out for a few seconds, passenger side window constantly rolls down on its own, sunroof will not close fully if in an open position, car horn becomes very faint. Had car checked & explanation from the professional to all this, is that it could be the fuse box or alternator. Fuse box has been replaced, yet problem is still occurring. Alternator will be next & hopefully it fixes this problem as it is a hazard especially while carrying children in the vehicle.
Corrective Action:
Upon acceleration, the dash lights flicker or fully goes out for a few seconds, passenger side window constantly rolls down on its own, sunroof will not close fully if in an open position, car horn becomes very faint. Had car checked & explanation from the professional to all this, is that it could be the fuse box or alternator. Fuse box has been replaced, yet problem is still occurring. Alternator will be next & hopefully it fixes this problem as it is a hazard especially while carrying children in the vehicle.
Additional Notes:
Upon acceleration, the dash lights flicker or fully goes out for a few seconds, passenger side window constantly rolls down on its own, sunroof will not close fully if in an open position, car horn becomes very faint. Had car checked & explanation from the professional to all this, is that it could be the fuse box or alternator. Fuse box has been replaced, yet problem is still occurring. Alternator will be next & hopefully it fixes this problem as it is a hazard especially while carrying children in the vehicle.
Mfg Campaign: 11574132
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
UNKNOWN needs to be diagnosed
Corrective Action:
UNKNOWN needs to be diagnosed
Additional Notes:
UNKNOWN needs to be diagnosed
Mfg Campaign: 11573285
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
UNKNOWN needs to be diagnosed
Corrective Action:
UNKNOWN needs to be diagnosed
Additional Notes:
UNKNOWN needs to be diagnosed
Mfg Campaign: 11573285
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNKNOWN needs to be diagnosed
Corrective Action:
UNKNOWN needs to be diagnosed
Additional Notes:
UNKNOWN needs to be diagnosed
Mfg Campaign: 11573285
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode
Corrective Action:
-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode
Additional Notes:
-Moon Roof glass exploded with no known cause while i was driving on the highway there were no cars in front of me, its available for inspection while waiting on the repairs. -explosion was loud and pieces of glass were trapped in the moon roof cloth, Luckily. (IF it was a hotter day out and the moon roof was opened all that glass would've exploded and could've injured the driver or even lead to the driver to cause an accident. -not that i have heard of while getting this repaired. -not yet, i'm working on getting a claim done. -no warning that the moonroof glass was going to explode
Mfg Campaign: 11571736
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission or transmission control module issue. Vehicle has an issue shifting between 3rd and 4th gears on a regular basis. Vehicle also does not shift into reverse at times and the R light just flashes. When vehicle finally shifts it jolts the vehicle very hard into gear. I have heard of multiple people with this same model vehicle having this same issue.
Corrective Action:
Transmission or transmission control module issue. Vehicle has an issue shifting between 3rd and 4th gears on a regular basis. Vehicle also does not shift into reverse at times and the R light just flashes. When vehicle finally shifts it jolts the vehicle very hard into gear. I have heard of multiple people with this same model vehicle having this same issue.
Additional Notes:
Transmission or transmission control module issue. Vehicle has an issue shifting between 3rd and 4th gears on a regular basis. Vehicle also does not shift into reverse at times and the R light just flashes. When vehicle finally shifts it jolts the vehicle very hard into gear. I have heard of multiple people with this same model vehicle having this same issue.
Mfg Campaign: 11568021
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was pulling out from a side street into traffic and the transmission suddenly failed, without warning. The transmission was stuck in second or third gear and I could not accelerate to reach the flow speed of traffic. I had to immediately pull off the road and let traffic pass. The transmission could only engage in second or third gear, not reverse. I had to have the vehicle towed to the Jeep dealership and the transmission replaced at a cost of over $8,000. The original 60,000-mile drivetrain warranty was barely surpassed, and I was forced to pay the entire cost of repair. My driving consists mostly of normal commuting, about 10,000 miles per year. I do not tow any trailers and I keep the vehicle maintained at the dealership, including transmission fluid replacement per the recommended maintenance schedule. A premature transmission failure of this nature poses a safety risk due to its unpredictable and sudden nature of occurrence.
Corrective Action:
I was pulling out from a side street into traffic and the transmission suddenly failed, without warning. The transmission was stuck in second or third gear and I could not accelerate to reach the flow speed of traffic. I had to immediately pull off the road and let traffic pass. The transmission could only engage in second or third gear, not reverse. I had to have the vehicle towed to the Jeep dealership and the transmission replaced at a cost of over $8,000. The original 60,000-mile drivetrain warranty was barely surpassed, and I was forced to pay the entire cost of repair. My driving consists mostly of normal commuting, about 10,000 miles per year. I do not tow any trailers and I keep the vehicle maintained at the dealership, including transmission fluid replacement per the recommended maintenance schedule. A premature transmission failure of this nature poses a safety risk due to its unpredictable and sudden nature of occurrence.
Additional Notes:
I was pulling out from a side street into traffic and the transmission suddenly failed, without warning. The transmission was stuck in second or third gear and I could not accelerate to reach the flow speed of traffic. I had to immediately pull off the road and let traffic pass. The transmission could only engage in second or third gear, not reverse. I had to have the vehicle towed to the Jeep dealership and the transmission replaced at a cost of over $8,000. The original 60,000-mile drivetrain warranty was barely surpassed, and I was forced to pay the entire cost of repair. My driving consists mostly of normal commuting, about 10,000 miles per year. I do not tow any trailers and I keep the vehicle maintained at the dealership, including transmission fluid replacement per the recommended maintenance schedule. A premature transmission failure of this nature poses a safety risk due to its unpredictable and sudden nature of occurrence.
Mfg Campaign: 11565687
Recall Date: Jan 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Corrective Action:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Additional Notes:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Mfg Campaign: 11554945
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Corrective Action:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Additional Notes:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Mfg Campaign: 11554945
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Corrective Action:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Additional Notes:
Car has always run great till last week, turned off Jeep then tried to start-brake is hard, steering is locked, push button lights up acc and run but wont start, fob is good battery, car batteries are new, service tech at dealer cant figure out Im without a vehicle now for a week so far????
Mfg Campaign: 11554945
Recall Date: Nov 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Headrest airbag deployed for no reason, no accident
Corrective Action:
Headrest airbag deployed for no reason, no accident
Additional Notes:
Headrest airbag deployed for no reason, no accident
Mfg Campaign: 11553674
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Headrest airbag deployed for no reason, no accident
Corrective Action:
Headrest airbag deployed for no reason, no accident
Additional Notes:
Headrest airbag deployed for no reason, no accident
Mfg Campaign: 11553674
Recall Date: Nov 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Corrective Action:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Additional Notes:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Mfg Campaign: 11549730
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Corrective Action:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Additional Notes:
The exhaust manifold bolts cracked on my jeep Grand Cherokee hemi 5.7L which has caused a "tick" sound and my 7yr old can smell gas while inside the vehicle. We have taken to dealerships who refuses to fix under warranty. I called Dodge jeep of Tomball and They say it's not covered emissions. They also say it's common issue with the Hemi's. The problem is only getting worst and causes my son to have headaches. The problem is noticed on startup and acceleration.
Mfg Campaign: 11549730
Recall Date: Oct 13, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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