Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 11C
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B3B
Recall Date: Nov 27, 2024
Consumer Complaints
42 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision feature does not work. Does not detect possible collision and does not apply emergency braking. Dealerships told me I don’t have the forward collision warning plus unless I am using adaptive cruise control, which is false. These are two separate features.
Corrective Action:
Forward collision feature does not work. Does not detect possible collision and does not apply emergency braking. Dealerships told me I don’t have the forward collision warning plus unless I am using adaptive cruise control, which is false. These are two separate features.
Additional Notes:
Forward collision feature does not work. Does not detect possible collision and does not apply emergency braking. Dealerships told me I don’t have the forward collision warning plus unless I am using adaptive cruise control, which is false. These are two separate features.
Mfg Campaign: 11660932
Recall Date: May 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Corrective Action:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Additional Notes:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Mfg Campaign: 11655895
Recall Date: Apr 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Corrective Action:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Additional Notes:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Mfg Campaign: 11655895
Recall Date: Apr 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Corrective Action:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Additional Notes:
June 2, 2023 power steering went out while driving, lights on dash came on, mileage on vehicle 15,869. Was out of town, stopped vehicle for about an hour, lights on dash no longer visible, power steering returned. Vehicle brought into dealership on June 22, 2023, EPS was updated. March 17, 2025 same thing happened, mileage 31,966. This time it happened when vehicle was turned on. Turned vehicle off several times, power steering returned, but engine light remained on for a day. March 19, 2023 brought vehicle into dealership and codes were cleared according to work order. It is next to impossible to turn or control vehicle when this happens. The wiper hose has disconnected twice since purchase of vehicle and has been reconnected at dealership both times.
Mfg Campaign: 11655895
Recall Date: Apr 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
Corrective Action:
Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
Additional Notes:
Battery is being completely depleted by unknown source. Vehicle will not start or any functions do not work. A one day old new battery was completely drained and depleted in a 24 hour period.
Mfg Campaign: 11652959
Recall Date: Apr 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof exploded and shattered throughout the car while driving on the freeway, no other cars in front of me and no overhead bridges. Speed was approx 50 mph.
Corrective Action:
The sunroof exploded and shattered throughout the car while driving on the freeway, no other cars in front of me and no overhead bridges. Speed was approx 50 mph.
Additional Notes:
The sunroof exploded and shattered throughout the car while driving on the freeway, no other cars in front of me and no overhead bridges. Speed was approx 50 mph.
Mfg Campaign: 11651597
Recall Date: Mar 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Corrective Action:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Additional Notes:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Mfg Campaign: 11650205
Recall Date: Mar 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Corrective Action:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Additional Notes:
A warning light popped up to tell me this system was disabled on my dashboard, at the same time the system switched to Italian and all of the units of measure switched to metric without warning. I took it in to the dealership and they reset everything, replaced the radio/computer, and assured me everything was working. Within a week, the same error occurred and the same issues. I took it back to the dealership and they acted like they had no idea why, but would look into it. While waiting I searched online and discovered a notice from Chrysler dated in 2024 saying this issue was occurring and dealerships should just reset the system. I also discovered a multitude of similar issues being reported by other owners of Jeep vehicles across various message boards. When I brought the "Star bulletin" to dealers attention, they admitted they were aware of the issue all along and had no idea when/if it would be fixed as it was an issue with the software in the vehicles themselves that Chrysler would need to fix. So, I was sent home with a vehicle that is not operating correctly. I have to assume the front collision and emergency braking is not working (along with quite a few other features I have discovered), and frankly I have no idea what safety features are or are not working as they could not (or would not) tell me what all was affected.
Mfg Campaign: 11650205
Recall Date: Mar 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Corrective Action:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Additional Notes:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Mfg Campaign: 11649165
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Corrective Action:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Additional Notes:
The forward collision warning turns off on it's own. Jeep did an upgrade and now the radio turns off and on by itself, changes in preference happens without warning and forward collision warning stays lit. Jeep has replaced the radio 3 times since and I've been to the dealership at least 15 times to address the issue but the issue has not been resolved. This has gone on since 2023. Jeep is aware of the issue because i read a memo addressing it at the dealership but they would not provide me a copy of it.
Mfg Campaign: 11649165
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Corrective Action:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Additional Notes:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Mfg Campaign: 11649367
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Corrective Action:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Additional Notes:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Mfg Campaign: 11649367
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Corrective Action:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Additional Notes:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Mfg Campaign: 11649369
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Corrective Action:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Additional Notes:
ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.
Mfg Campaign: 11649369
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11647847
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11647847
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11647847
Recall Date: Mar 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that the air bag control light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the steering control module was failing, causing the air bag to become defective. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The steering control module manufacturer was contacted and informed of the failure. The vehicle manufacturer was not informed of the failure. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that the air bag control light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the steering control module was failing, causing the air bag to become defective. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The steering control module manufacturer was contacted and informed of the failure. The vehicle manufacturer was not informed of the failure. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that the air bag control light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the steering control module was failing, causing the air bag to become defective. The contact was informed that the steering control module needed to be replaced. The vehicle was not repaired. The steering control module manufacturer was contacted and informed of the failure. The vehicle manufacturer was not informed of the failure. The failure mileage was 43,000.
Mfg Campaign: 11646667
Recall Date: Mar 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 70 MPH, the electronic rear liftgate door erroneously opened. During the failure, the message "Power Liftgate Temporarily Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 71,651.
Corrective Action:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 70 MPH, the electronic rear liftgate door erroneously opened. During the failure, the message "Power Liftgate Temporarily Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 71,651.
Additional Notes:
The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 70 MPH, the electronic rear liftgate door erroneously opened. During the failure, the message "Power Liftgate Temporarily Unavailable" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 71,651.
Mfg Campaign: 11641274
Recall Date: Feb 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist.
Corrective Action:
The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist.
Additional Notes:
The infotainment center went to error on Jeep with less than 60,000 miles. Owned from new 2 years. The infotainment center can not be accessed and it makes modifications on its own. Like choosing different language of Italian and using euro measurements. There is no way to change this. The biggest issue is that it turned off safety feature which I believe is the forward collision warning. There is no way to change safety setting with out infotainment system. It also believed to be causing battery to drain. Jeep will not assist.
Mfg Campaign: 11630862
Recall Date: Dec 16, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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