JEEP GRAND CHEROKEE L 2021

Complete listing of complaints and recalls for this vehicle

57
Complaints
3
Recalls

Complaints & Recalls

57 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V083000 SAFETY RECALL
133 Vehicles Affected
Recall Date: Feb 13, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 11C
Notice Date: Feb 27, 2025
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V897000 SAFETY RECALL
14 Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Potential Risk:
An air bag that does not deploy during a crash increases the risk of injury.
FREE Recall Solution:
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: B3B
Notice Date: Dec 17, 2024
Recall Date: Nov 27, 2024

Consumer Complaints

57 Complaints
Chrysler (fca Us, Llc)
Campaign: 11659289 Other
May 6, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Corrective Action:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Additional Notes:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Manufacturer: JEEP
Mfg Campaign: 11659289
Notice Date: May 6, 2025
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Campaign: 11659289 Other
May 6, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Corrective Action:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Additional Notes:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Manufacturer: JEEP
Mfg Campaign: 11659289
Notice Date: May 6, 2025
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Campaign: 11659289 Other
May 6, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Corrective Action:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Additional Notes:

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

Manufacturer: JEEP
Mfg Campaign: 11659289
Notice Date: May 6, 2025
Recall Date: May 6, 2025
Chrysler (fca Us, Llc)
Campaign: 11652230 Other
Apr 2, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Corrective Action:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Additional Notes:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Manufacturer: JEEP
Mfg Campaign: 11652230
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11652230 Other
Apr 2, 2025
Defect Description:

STEERING

Potential Consequences:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Corrective Action:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Additional Notes:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Manufacturer: JEEP
Mfg Campaign: 11652230
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11652230 Other
Apr 2, 2025
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Corrective Action:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Additional Notes:

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

Manufacturer: JEEP
Mfg Campaign: 11652230
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11652305 Other
Apr 2, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Corrective Action:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Additional Notes:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Manufacturer: JEEP
Mfg Campaign: 11652305
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11652305 Other
Apr 2, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Corrective Action:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Additional Notes:

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

Manufacturer: JEEP
Mfg Campaign: 11652305
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11649663 Other
Mar 21, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Corrective Action:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Additional Notes:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Manufacturer: JEEP
Mfg Campaign: 11649663
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11649663 Other
Mar 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Corrective Action:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Additional Notes:

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

Manufacturer: JEEP
Mfg Campaign: 11649663
Notice Date: Mar 21, 2025
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11649365 Other
Mar 19, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Corrective Action:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Additional Notes:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Manufacturer: JEEP
Mfg Campaign: 11649365
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11649365 Other
Mar 19, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Corrective Action:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Additional Notes:

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

Manufacturer: JEEP
Mfg Campaign: 11649365
Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11648885 Other
Mar 17, 2025
Defect Description:

SEATS

Potential Consequences:

Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.

Corrective Action:

Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.

Additional Notes:

Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.

Manufacturer: JEEP
Mfg Campaign: 11648885
Notice Date: Mar 17, 2025
Recall Date: Mar 17, 2025
Chrysler (fca Us, Llc)
Campaign: 11648245 Other
Mar 13, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Corrective Action:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Additional Notes:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Manufacturer: JEEP
Mfg Campaign: 11648245
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11648245 Other
Mar 13, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Corrective Action:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Additional Notes:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Manufacturer: JEEP
Mfg Campaign: 11648245
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11648245 Other
Mar 13, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Corrective Action:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Additional Notes:

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

Manufacturer: JEEP
Mfg Campaign: 11648245
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Chrysler (fca Us, Llc)
Campaign: 11641392 Other
Feb 7, 2025
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

Corrective Action:

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

Additional Notes:

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

Manufacturer: JEEP
Mfg Campaign: 11641392
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11641407 Other
Feb 7, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently.

Corrective Action:

The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently.

Additional Notes:

The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently.

Manufacturer: JEEP
Mfg Campaign: 11641407
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11640275 Other
Feb 3, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Corrective Action:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Additional Notes:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Manufacturer: JEEP
Mfg Campaign: 11640275
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11640275 Other
Feb 3, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Corrective Action:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Additional Notes:

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

Manufacturer: JEEP
Mfg Campaign: 11640275
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025

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