Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 30B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19A
Recall Date: Feb 23, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y01
Recall Date: Jan 28, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W12
Recall Date: Mar 3, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V95
Recall Date: Aug 29, 2019
Consumer Complaints
521 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Corrective Action:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Additional Notes:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Mfg Campaign: 11414552
Recall Date: Apr 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Corrective Action:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Additional Notes:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Mfg Campaign: 11414552
Recall Date: Apr 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Corrective Action:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Additional Notes:
ONE OR MORE OF THE SUSPENSION KITS SOLD BY ROCK KRAWLER USED INFERIOR MATERIALS IN THE CONTROL ARM BUSHINGS THAT WILL BREAK DOWN WITH THE USE OF HYDROCARBONS (GREASE) CAUSING SLOP/PLAY IN THEM WHICH COULD CAUSE ERRATIC AND OR LOSS OF STEERING CONTROL PARTICULARLY IN THE FRONT ARMS. THEIR ARMS REQUIRE THAT THEY BE GREASED PERIODICALLY AS ROUTINE MAINTENANCE. THEY DID NOT MAIL OUT ANY NOTICES TO THE CUSTOMERS THAT PRUCHASED THE DEFECTIVE ARMS BUT RATHER LEFT IT UP TO THE CONSUMERS TO FIND OUT ON THEIR OWN. THEY HAVE A VIDEO ON YOUTUBE AND A LINK ON THEIR WEBSITE IN REFERENCE TO A TSB #2 BUT UNAWARE CUSTOMERS MAY BE IN JEOPARDY WITH THE SAFETY OF THEIR LIVES OR OTHERS. THE BUSHINGS AS THEY STATE WERE SUPPLIED BY DAYSTAR. HERE IS A LINK TO THEIR WEBSITE LISTING THE TSB'S: HTTPS://ROCKKRAWLER.COM/TECHNICAL-SERVICE-BULLETINS/
Mfg Campaign: 11414552
Recall Date: Apr 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.
Corrective Action:
THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.
Additional Notes:
THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.
Mfg Campaign: 11408663
Recall Date: Apr 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.
Corrective Action:
I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.
Additional Notes:
I HIT A GUARDRAIL AT 70 MPH ON AN INTERSTATE WITH THE FRONT RIGHT BUMPER AND ROLLED THE VEHICLE WITHOUT ANY AIRBAGS DEPLOYING.
Mfg Campaign: 11408512
Recall Date: Apr 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME
Corrective Action:
JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME
Additional Notes:
JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME
Mfg Campaign: 11408145
Recall Date: Apr 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MANUFACTURE SAFETY RECALL ISSUED NHTSA#21V-028, RECALL #Y07 2018-2020 JL & 2020 JT SOFTWARE UPDATE. THE IS STILL NO SOLUTION FROM JEEP. IT'S BEEN OVER 3 MONTHS.
Corrective Action:
MANUFACTURE SAFETY RECALL ISSUED NHTSA#21V-028, RECALL #Y07 2018-2020 JL & 2020 JT SOFTWARE UPDATE. THE IS STILL NO SOLUTION FROM JEEP. IT'S BEEN OVER 3 MONTHS.
Additional Notes:
MANUFACTURE SAFETY RECALL ISSUED NHTSA#21V-028, RECALL #Y07 2018-2020 JL & 2020 JT SOFTWARE UPDATE. THE IS STILL NO SOLUTION FROM JEEP. IT'S BEEN OVER 3 MONTHS.
Mfg Campaign: 11407347
Recall Date: Apr 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.
Corrective Action:
WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.
Additional Notes:
WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.
Mfg Campaign: 11406955
Recall Date: Apr 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VERY SPONGINESS, BRAKE PEDAL GOES TO THE FLOOR. BOTH WHEN TRYING TO START THE VEHICLE AND WHEN IN MOTION ON CITY STREET OR HIGHWAY. THIS VEHICLE HAS BEEN IN TO A JEEP GLADIATOR DEALER, THEY ACKNOWLEDGED THE PROBLEM BUT NOT FIX THE BRAKE PROBLEMS.
Corrective Action:
VERY SPONGINESS, BRAKE PEDAL GOES TO THE FLOOR. BOTH WHEN TRYING TO START THE VEHICLE AND WHEN IN MOTION ON CITY STREET OR HIGHWAY. THIS VEHICLE HAS BEEN IN TO A JEEP GLADIATOR DEALER, THEY ACKNOWLEDGED THE PROBLEM BUT NOT FIX THE BRAKE PROBLEMS.
Additional Notes:
VERY SPONGINESS, BRAKE PEDAL GOES TO THE FLOOR. BOTH WHEN TRYING TO START THE VEHICLE AND WHEN IN MOTION ON CITY STREET OR HIGHWAY. THIS VEHICLE HAS BEEN IN TO A JEEP GLADIATOR DEALER, THEY ACKNOWLEDGED THE PROBLEM BUT NOT FIX THE BRAKE PROBLEMS.
Mfg Campaign: 11406388
Recall Date: Apr 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I BOUGHT THIS VEHICLE DEC 15, 2020. I HAVE LESS THAN 3,000 MILES ON THE VEHICLE, AND I HAVE DRIVEN THE VEHICLE LESS THAN 3 MONTHS. THE DRIVER SIDE VISOR BROKE AT THE MOUNT, WHICH CREATES A VISIBILITY ISSUE BECAUSE IT HANGS AND OBSTRUCTS THE VIEW TO DRIVE SAFELY. I NOTICED THAT THE PASSENGER MOUNT FOR THE VISOR IS ALSO LOOSE/HAS A LOT OF PLAY. APPARENTLY THIS IS A COMMON ISSUE WITH GLADIATORS AND WRANGLERS AS THE DEALERSHIP CONFIRMED THEY HAVE HAD TO REPLACE THEM BEFORE AND THERE ARE A LOT OF OWNERS OF THESE MODELS EXPERIENCING THE SAME ISSUE ON PRACTICALLY NEW VEHICLES OR AT LOW MILEAGE.
Corrective Action:
I BOUGHT THIS VEHICLE DEC 15, 2020. I HAVE LESS THAN 3,000 MILES ON THE VEHICLE, AND I HAVE DRIVEN THE VEHICLE LESS THAN 3 MONTHS. THE DRIVER SIDE VISOR BROKE AT THE MOUNT, WHICH CREATES A VISIBILITY ISSUE BECAUSE IT HANGS AND OBSTRUCTS THE VIEW TO DRIVE SAFELY. I NOTICED THAT THE PASSENGER MOUNT FOR THE VISOR IS ALSO LOOSE/HAS A LOT OF PLAY. APPARENTLY THIS IS A COMMON ISSUE WITH GLADIATORS AND WRANGLERS AS THE DEALERSHIP CONFIRMED THEY HAVE HAD TO REPLACE THEM BEFORE AND THERE ARE A LOT OF OWNERS OF THESE MODELS EXPERIENCING THE SAME ISSUE ON PRACTICALLY NEW VEHICLES OR AT LOW MILEAGE.
Additional Notes:
I BOUGHT THIS VEHICLE DEC 15, 2020. I HAVE LESS THAN 3,000 MILES ON THE VEHICLE, AND I HAVE DRIVEN THE VEHICLE LESS THAN 3 MONTHS. THE DRIVER SIDE VISOR BROKE AT THE MOUNT, WHICH CREATES A VISIBILITY ISSUE BECAUSE IT HANGS AND OBSTRUCTS THE VIEW TO DRIVE SAFELY. I NOTICED THAT THE PASSENGER MOUNT FOR THE VISOR IS ALSO LOOSE/HAS A LOT OF PLAY. APPARENTLY THIS IS A COMMON ISSUE WITH GLADIATORS AND WRANGLERS AS THE DEALERSHIP CONFIRMED THEY HAVE HAD TO REPLACE THEM BEFORE AND THERE ARE A LOT OF OWNERS OF THESE MODELS EXPERIENCING THE SAME ISSUE ON PRACTICALLY NEW VEHICLES OR AT LOW MILEAGE.
Mfg Campaign: 11402686
Recall Date: Mar 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVER VISOR AT MOUNT POINT BROKE CAUSING VISOR TO HANG AND OBSTRUCT DRIVER VIEW OF WINDSHIELD. TRUCK HAS BEEN DRIVEN LESS THAN 3000 MILES/3 MONTHS. APPARENTLY THIS IS A COMMON ISSUE. I HAVE ATTACHED PICTURES OF THE CHEAP, WEAK, PLASTIC FITTING THAT SWIVELS AND HOLDS MOST OF THE VISORS WEIGHT.
Corrective Action:
DRIVER VISOR AT MOUNT POINT BROKE CAUSING VISOR TO HANG AND OBSTRUCT DRIVER VIEW OF WINDSHIELD. TRUCK HAS BEEN DRIVEN LESS THAN 3000 MILES/3 MONTHS. APPARENTLY THIS IS A COMMON ISSUE. I HAVE ATTACHED PICTURES OF THE CHEAP, WEAK, PLASTIC FITTING THAT SWIVELS AND HOLDS MOST OF THE VISORS WEIGHT.
Additional Notes:
DRIVER VISOR AT MOUNT POINT BROKE CAUSING VISOR TO HANG AND OBSTRUCT DRIVER VIEW OF WINDSHIELD. TRUCK HAS BEEN DRIVEN LESS THAN 3000 MILES/3 MONTHS. APPARENTLY THIS IS A COMMON ISSUE. I HAVE ATTACHED PICTURES OF THE CHEAP, WEAK, PLASTIC FITTING THAT SWIVELS AND HOLDS MOST OF THE VISORS WEIGHT.
Mfg Campaign: 11402702
Recall Date: Mar 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.
Corrective Action:
I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.
Additional Notes:
I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.
Mfg Campaign: 11400100
Recall Date: Mar 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD THE JEEP GLADIATOR SINCE NOVEMBER 2019 AND IT HAS HAD MULTIPLE ENGINE ISSUES ON THREE DIFFERENT OCCASIONS LEADING UP TO WHAT I WAS TOLD WAS "BLOWN HEAD GASKETS". IT STARTED AFTER JUST A FEW MONTHS WITH LESS THAN 1000 MILES WITH THE CHECK ENGINE LIGHT COMING ON. THE ENGINE WOULD ALSO RUN ROUGH. THEY BELIEVED IT WAS BAD FUEL. AT APPROXIMATELY 8 MONTHS THE SAME THING HAPPENED AT AROUND 3500 MILES. THIS TIME THE SAID IT WAS A BAD CYLINDER. NOW AT 14 MONTHS AND AT AROUND 8000 MILES MY HIGH TEMP LIGHT CAME ON OUT OF NO WHERE AND SMOKE APPEARED UNDER THE HOOD. I HAD PREVIOUSLY JOKED WITH THEM THAT THEY HAD JUST DISABLED THE CHECK ENGINE LIGHT AS THAT NEVER CAME ON. I WAS ONLY GOING ABOUT 20 MILES PER HOUR AND PULLED INTO A GAS STATION. MEGEE MOTORS HAS FULL RECORDS OF THE ISSUES.
Corrective Action:
I HAVE HAD THE JEEP GLADIATOR SINCE NOVEMBER 2019 AND IT HAS HAD MULTIPLE ENGINE ISSUES ON THREE DIFFERENT OCCASIONS LEADING UP TO WHAT I WAS TOLD WAS "BLOWN HEAD GASKETS". IT STARTED AFTER JUST A FEW MONTHS WITH LESS THAN 1000 MILES WITH THE CHECK ENGINE LIGHT COMING ON. THE ENGINE WOULD ALSO RUN ROUGH. THEY BELIEVED IT WAS BAD FUEL. AT APPROXIMATELY 8 MONTHS THE SAME THING HAPPENED AT AROUND 3500 MILES. THIS TIME THE SAID IT WAS A BAD CYLINDER. NOW AT 14 MONTHS AND AT AROUND 8000 MILES MY HIGH TEMP LIGHT CAME ON OUT OF NO WHERE AND SMOKE APPEARED UNDER THE HOOD. I HAD PREVIOUSLY JOKED WITH THEM THAT THEY HAD JUST DISABLED THE CHECK ENGINE LIGHT AS THAT NEVER CAME ON. I WAS ONLY GOING ABOUT 20 MILES PER HOUR AND PULLED INTO A GAS STATION. MEGEE MOTORS HAS FULL RECORDS OF THE ISSUES.
Additional Notes:
I HAVE HAD THE JEEP GLADIATOR SINCE NOVEMBER 2019 AND IT HAS HAD MULTIPLE ENGINE ISSUES ON THREE DIFFERENT OCCASIONS LEADING UP TO WHAT I WAS TOLD WAS "BLOWN HEAD GASKETS". IT STARTED AFTER JUST A FEW MONTHS WITH LESS THAN 1000 MILES WITH THE CHECK ENGINE LIGHT COMING ON. THE ENGINE WOULD ALSO RUN ROUGH. THEY BELIEVED IT WAS BAD FUEL. AT APPROXIMATELY 8 MONTHS THE SAME THING HAPPENED AT AROUND 3500 MILES. THIS TIME THE SAID IT WAS A BAD CYLINDER. NOW AT 14 MONTHS AND AT AROUND 8000 MILES MY HIGH TEMP LIGHT CAME ON OUT OF NO WHERE AND SMOKE APPEARED UNDER THE HOOD. I HAD PREVIOUSLY JOKED WITH THEM THAT THEY HAD JUST DISABLED THE CHECK ENGINE LIGHT AS THAT NEVER CAME ON. I WAS ONLY GOING ABOUT 20 MILES PER HOUR AND PULLED INTO A GAS STATION. MEGEE MOTORS HAS FULL RECORDS OF THE ISSUES.
Mfg Campaign: 11397406
Recall Date: Feb 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.
Corrective Action:
CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.
Additional Notes:
CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.
Mfg Campaign: 11396014
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.
Corrective Action:
FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.
Additional Notes:
FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.
Mfg Campaign: 11395179
Recall Date: Feb 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VERY CONCERNED ABOUT THE CLUTCH PRESSURE PLATE RECALL, I AM PAYING A LOT OF MONEY FOR THIS JEEP THAT I DONT FEEL SAFE DRIVING AS IT CAN CATCH ON FIRE. THE FACT THAT THERE IS NO FIX RIGHT NOW IS RIDICULOUS. I HAVE DRIVEN JEEPS MY WHOLE LIFE AND NEVER HAD A LIFE THREATENING ISSUE LIKE THIS. IF THERE IS NO SOLID SOLUTION I WILL NEVER GET ANOTHER FCA AGAIN
Corrective Action:
VERY CONCERNED ABOUT THE CLUTCH PRESSURE PLATE RECALL, I AM PAYING A LOT OF MONEY FOR THIS JEEP THAT I DONT FEEL SAFE DRIVING AS IT CAN CATCH ON FIRE. THE FACT THAT THERE IS NO FIX RIGHT NOW IS RIDICULOUS. I HAVE DRIVEN JEEPS MY WHOLE LIFE AND NEVER HAD A LIFE THREATENING ISSUE LIKE THIS. IF THERE IS NO SOLID SOLUTION I WILL NEVER GET ANOTHER FCA AGAIN
Additional Notes:
VERY CONCERNED ABOUT THE CLUTCH PRESSURE PLATE RECALL, I AM PAYING A LOT OF MONEY FOR THIS JEEP THAT I DONT FEEL SAFE DRIVING AS IT CAN CATCH ON FIRE. THE FACT THAT THERE IS NO FIX RIGHT NOW IS RIDICULOUS. I HAVE DRIVEN JEEPS MY WHOLE LIFE AND NEVER HAD A LIFE THREATENING ISSUE LIKE THIS. IF THERE IS NO SOLID SOLUTION I WILL NEVER GET ANOTHER FCA AGAIN
Mfg Campaign: 11394957
Recall Date: Feb 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!
Corrective Action:
THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!
Additional Notes:
THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!
Mfg Campaign: 11394659
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Corrective Action:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Additional Notes:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Mfg Campaign: 11394538
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Corrective Action:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Additional Notes:
DEATH WOBBLE AND VIBRATION WHEN VEHICLE HOT IN DIFFERENT SURFACES LIKE CROSSING BRIDGE WHEELS AND STEERING UNCONTROLLABLE AT HIGH SPEED OVER 40 MPH. UNUSUAL SMELL INSIDE CABIN. THIS HAPPENS ON HIGHWAY AFTER ABOUT TWO HOURS OF DRIVING.
Mfg Campaign: 11394538
Recall Date: Feb 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES
Corrective Action:
I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES
Additional Notes:
I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES
Mfg Campaign: 11394299
Recall Date: Feb 2, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025